JCIPatientSafety.orgHospital Quality Directory

Acute Care Hospitals · Voluntary non-profit - Private

Banner Heart Hospital

2 / 5

At a glance

Banner Heart Hospital carries a 2-star CMS overall rating — below the national norm. On healthcare-associated infection measures, it performs better than the national average on 6 and worse on 0.

Healthcare-Associated Infections

lower is better · 36 measures reported

Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.

MeasureScoreCompared to national
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence LimitSame as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit1.443Same as national
Central Line Associated Bloodstream Infection: Number of Device Days2754Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases2.076Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases0Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards)0.000Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit0.156Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit3.083Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days2930Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases2.143Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases2Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards)0.933Same as national
SSI - Colon Surgery: Lower Confidence LimitNot available
SSI - Colon Surgery: Upper Confidence LimitNot available
SSI - Colon Surgery: Number of ProceduresNot available
SSI - Colon Surgery: Predicted CasesNot available
SSI - Colon Surgery: Observed CasesNot available
SSI - Colon SurgeryNot available
SSI - Abdominal Hysterectomy: Lower Confidence LimitNot available
SSI - Abdominal Hysterectomy: Upper Confidence LimitNot available
SSI - Abdominal Hysterectomy: Number of ProceduresNot available
SSI - Abdominal Hysterectomy: Predicted CasesNot available
SSI - Abdominal Hysterectomy: Observed CasesNot available
SSI - Abdominal HysterectomyNot available
MRSA Bacteremia: Lower Confidence LimitNot available
MRSA Bacteremia: Upper Confidence LimitNot available
MRSA Bacteremia: Patient Days22851Not available
MRSA Bacteremia: Predicted Cases0.896Not available
MRSA Bacteremia: Observed Cases1Not available
MRSA BacteremiaNot available
Clostridium Difficile (C.Diff): Lower Confidence Limit0.141Better than national
Clostridium Difficile (C.Diff): Upper Confidence Limit0.855Better than national
Clostridium Difficile (C.Diff): Patient Days22851Better than national
Clostridium Difficile (C.Diff): Predicted Cases12.959Better than national
Clostridium Difficile (C.Diff): Observed Cases5Better than national
Clostridium Difficile (C.Diff)0.386Better than national

Complications & Deaths

lower is better · 20 measures reported

Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.

MeasureScoreCompared to nationalSample
Rate of complications for hip/knee replacement patientsNot available
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate4Same as national977
Death rate for heart attack patients14.3Same as national361
Death rate for CABG surgery patients2.1Same as national192
Death rate for COPD patientsNot available
Death rate for heart failure patients11Same as national368
Death rate for pneumonia patients16.1Same as national53
Death rate for stroke patientsNot available
Pressure ulcer rate0.23Same as national1887
Death rate among surgical inpatients with serious treatable complications189.96Same as national73
Iatrogenic pneumothorax rate0.17Same as national2445
In-hospital fall-associated fracture rate0.24Same as national2967
Postoperative hemorrhage or hematoma rate2.40Same as national1414
Postoperative acute kidney injury requiring dialysis rate2.68Same as national770
Postoperative respiratory failure rate10.07Same as national781
Perioperative pulmonary embolism or deep vein thrombosis rate3.14Same as national1479
Postoperative sepsis rate6.91Same as national781
Postoperative wound dehiscence rate1.74Same as national31
Abdominopelvic accidental puncture or laceration rate1.26Same as national228
CMS Medicare PSI 90: Patient safety and adverse events composite0.98Same as national

Unplanned Hospital Visits & Readmissions

lower is better · 14 measures reported

How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.

MeasureScoreCompared to nationalSample
Hospital return days for heart attack patients9.6Not available423
Hospital return days for heart failure patients-15.5Not available429
Hospital return days for pneumonia patients-7.8Not available61
Hybrid Hospital-Wide All-Cause Readmission Measure (HWR)14.4Same as national1412
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)Not available
Rate of inpatient admissions for patients receiving outpatient chemotherapyNot available
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapyNot available
Ratio of unplanned hospital visits after hospital outpatient surgery1Same as national146
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate13.4Same as national423
Rate of readmission for CABG11.6Same as national190
Rate of readmission for chronic obstructive pulmonary disease (COPD) patientsNot available
Heart failure (HF) 30-Day Readmission Rate17.7Same as national429
Rate of readmission after hip/knee replacementNot available
Pneumonia (PN) 30-Day Readmission Rate15.6Same as national61

Patient Experience (HCAHPS)

higher is better · 9 measures reported

What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.

MeasureScoreSample
Nurse communication - star rating4776
Doctor communication - star rating3776
Communication about medicines - star rating2776
Discharge information - star rating3776
Cleanliness - star rating3776
Quietness - star rating2776
Overall hospital rating - star rating4776
Recommend hospital - star rating4776
Summary star rating3776

Timely & Effective Care

higher is better (unless a wait time) · 30 measures reported

How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.

MeasureScoreSample
Emergency department volume
Global Malnutrition Composite Score
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented
Global Malnutrition Composite Score: Malnutrition Risk Screening
Global Malnutrition Composite Score: Nutrition Assessment
Global Malnutrition Composite Score: Nutritional Care Plan
Hospital Harm - Severe Hyperglycemia
Hospital Harm - Severe Hypoglycemia11761
Hospital Harm - Opioid Related Adverse Events03154
Healthcare workers given influenza vaccination901964
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better
Left before being seen
Head CT results
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery
ST-Segment Elevation Myocardial Infarction (STEMI)
Safe Use of Opioids - Concurrent Prescribing9967
Appropriate care for severe sepsis and septic shock
Septic Shock 3-Hour Bundle
Septic Shock 6-Hour Bundle
Severe Sepsis 3-Hour Bundle
Severe Sepsis 6-Hour Bundle
Discharged on Antithrombotic Therapy
Anticoagulation Therapy for Atrial Fibrillation/Flutter
Antithrombotic Therapy by End of Hospital Day 2
Venous Thromboembolism Prophylaxis
Intensive Care Unit Venous Thromboembolism Prophylaxis

Maternal Health

lower is better · 4 measures reported

Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.

MeasureScoreSample
Cesarean Birth
Risk Adjusted Severe Obstetric Complications (All)
Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases)
Maternal Morbidity Structural MeasureNot Applicable (our hospital does not provide inpatient labor/delivery care)

Frequently asked questions

How is Banner Heart Hospital rated?
Banner Heart Hospital has a 2 out of 5 CMS overall star rating as of the latest CMS release.
Does Banner Heart Hospital have emergency services?
According to CMS records, Banner Heart Hospital does not report a 24/7 emergency department.
Where is Banner Heart Hospital located?
Banner Heart Hospital is located at 6750 East Baywood Avenue, Mesa, AZ 85206.
What type of hospital is Banner Heart Hospital?
Banner Heart Hospital is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Private).

Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.

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