Acute Care Hospitals · Voluntary non-profit - Other
Borgess Medical Center
- 1521 Gull Road, Kalamazoo, MI 49048
- (269) 226-7000
- Acute Care Hospitals
- Emergency services available 24/7
At a glance
Borgess Medical Center carries a 3-star CMS overall rating — in line with the national norm. On healthcare-associated infection measures, it performs better than the national average on 12 and worse on 0.
Healthcare-Associated Infections
lower is better · 36 measures reported
Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.
| Measure | Score | Compared to national |
|---|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | 0.017 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 1.654 | Same as national |
| Central Line Associated Bloodstream Infection: Number of Device Days | 2779 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 2.981 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 1 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards) | 0.335 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.006 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 0.576 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 4529 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 8.566 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 1 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards) | 0.117 | Better than national |
| SSI - Colon Surgery: Lower Confidence Limit | 0.498 | Same as national |
| SSI - Colon Surgery: Upper Confidence Limit | 5.329 | Same as national |
| SSI - Colon Surgery: Number of Procedures | 60 | Same as national |
| SSI - Colon Surgery: Predicted Cases | 1.532 | Same as national |
| SSI - Colon Surgery: Observed Cases | 3 | Same as national |
| SSI - Colon Surgery | 1.958 | Same as national |
| SSI - Abdominal Hysterectomy: Lower Confidence Limit | — | Not available |
| SSI - Abdominal Hysterectomy: Upper Confidence Limit | — | Not available |
| SSI - Abdominal Hysterectomy: Number of Procedures | 12 | Not available |
| SSI - Abdominal Hysterectomy: Predicted Cases | 0.102 | Not available |
| SSI - Abdominal Hysterectomy: Observed Cases | 0 | Not available |
| SSI - Abdominal Hysterectomy | — | Not available |
| MRSA Bacteremia: Lower Confidence Limit | 0.111 | Same as national |
| MRSA Bacteremia: Upper Confidence Limit | 2.181 | Same as national |
| MRSA Bacteremia: Patient Days | 37588 | Same as national |
| MRSA Bacteremia: Predicted Cases | 3.030 | Same as national |
| MRSA Bacteremia: Observed Cases | 2 | Same as national |
| MRSA Bacteremia | 0.660 | Same as national |
| Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.109 | Better than national |
| Clostridium Difficile (C.Diff): Upper Confidence Limit | 0.662 | Better than national |
| Clostridium Difficile (C.Diff): Patient Days | 37588 | Better than national |
| Clostridium Difficile (C.Diff): Predicted Cases | 16.743 | Better than national |
| Clostridium Difficile (C.Diff): Observed Cases | 5 | Better than national |
| Clostridium Difficile (C.Diff) | 0.299 | Better than national |
Complications & Deaths
lower is better · 20 measures reported
Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Rate of complications for hip/knee replacement patients | 3.6 | Same as national | 42 |
| Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate | 4.1 | Same as national | 528 |
| Death rate for heart attack patients | 13.2 | Same as national | 244 |
| Death rate for CABG surgery patients | 1.9 | Same as national | 74 |
| Death rate for COPD patients | 10.2 | Same as national | 40 |
| Death rate for heart failure patients | 14.1 | Same as national | 297 |
| Death rate for pneumonia patients | 21 | Worse than national | 230 |
| Death rate for stroke patients | 16.3 | Same as national | 135 |
| Pressure ulcer rate | 0.47 | Same as national | 2562 |
| Death rate among surgical inpatients with serious treatable complications | 178.34 | Same as national | 51 |
| Iatrogenic pneumothorax rate | 0.21 | Same as national | 3126 |
| In-hospital fall-associated fracture rate | 0.24 | Same as national | 3254 |
| Postoperative hemorrhage or hematoma rate | 2.04 | Same as national | 1032 |
| Postoperative acute kidney injury requiring dialysis rate | 2.32 | Same as national | 543 |
| Postoperative respiratory failure rate | 5.42 | Same as national | 574 |
| Perioperative pulmonary embolism or deep vein thrombosis rate | 3.40 | Same as national | 1105 |
| Postoperative sepsis rate | 3.95 | Same as national | 535 |
| Postoperative wound dehiscence rate | 1.66 | Same as national | 166 |
| Abdominopelvic accidental puncture or laceration rate | 0.88 | Same as national | 578 |
| CMS Medicare PSI 90: Patient safety and adverse events composite | 0.81 | Same as national | — |
Unplanned Hospital Visits & Readmissions
lower is better · 14 measures reported
How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Hospital return days for heart attack patients | -30.4 | Not available | 256 |
| Hospital return days for heart failure patients | -42 | Not available | 326 |
| Hospital return days for pneumonia patients | -17.9 | Not available | 243 |
| Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) | 14.1 | Same as national | 836 |
| Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) | 13.1 | Same as national | 421 |
| Rate of inpatient admissions for patients receiving outpatient chemotherapy | — | Not available | — |
| Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy | — | Not available | — |
| Ratio of unplanned hospital visits after hospital outpatient surgery | 0.9 | Same as national | 89 |
| Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | 11.9 | Same as national | 256 |
| Rate of readmission for CABG | 10.9 | Same as national | 74 |
| Rate of readmission for chronic obstructive pulmonary disease (COPD) patients | 17.4 | Same as national | 43 |
| Heart failure (HF) 30-Day Readmission Rate | 17.2 | Same as national | 326 |
| Rate of readmission after hip/knee replacement | 5 | Same as national | 36 |
| Pneumonia (PN) 30-Day Readmission Rate | 15 | Same as national | 243 |
Patient Experience (HCAHPS)
higher is better · 9 measures reported
What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.
| Measure | Score | Sample |
|---|---|---|
| Nurse communication - star rating | 2 | 922 |
| Doctor communication - star rating | 2 | 922 |
| Communication about medicines - star rating | 1 | 922 |
| Discharge information - star rating | 3 | 922 |
| Cleanliness - star rating | 1 | 922 |
| Quietness - star rating | 3 | 922 |
| Overall hospital rating - star rating | 2 | 922 |
| Recommend hospital - star rating | 2 | 922 |
| Summary star rating | 2 | 922 |
Timely & Effective Care
higher is better (unless a wait time) · 30 measures reported
How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.
| Measure | Score | Sample |
|---|---|---|
| Emergency department volume | — | — |
| Global Malnutrition Composite Score | — | — |
| Global Malnutrition Composite Score: Malnutrition Diagnosis Documented | — | — |
| Global Malnutrition Composite Score: Malnutrition Risk Screening | — | — |
| Global Malnutrition Composite Score: Nutrition Assessment | — | — |
| Global Malnutrition Composite Score: Nutritional Care Plan | — | — |
| Hospital Harm - Severe Hyperglycemia | — | — |
| Hospital Harm - Severe Hypoglycemia | — | — |
| Hospital Harm - Opioid Related Adverse Events | — | — |
| Healthcare workers given influenza vaccination | 87 | 2602 |
| Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better | 212 | 292 |
| Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better | 206 | 266 |
| Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better | 286 | 24 |
| Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better | — | — |
| Left before being seen | — | — |
| Head CT results | — | — |
| Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients | — | — |
| Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery | — | — |
| ST-Segment Elevation Myocardial Infarction (STEMI) | — | — |
| Safe Use of Opioids - Concurrent Prescribing | 14 | 636 |
| Appropriate care for severe sepsis and septic shock | 53 | 97 |
| Septic Shock 3-Hour Bundle | 57 | 30 |
| Septic Shock 6-Hour Bundle | — | — |
| Severe Sepsis 3-Hour Bundle | 68 | 97 |
| Severe Sepsis 6-Hour Bundle | 98 | 45 |
| Discharged on Antithrombotic Therapy | 93 | 73 |
| Anticoagulation Therapy for Atrial Fibrillation/Flutter | — | — |
| Antithrombotic Therapy by End of Hospital Day 2 | 86 | 50 |
| Venous Thromboembolism Prophylaxis | — | — |
| Intensive Care Unit Venous Thromboembolism Prophylaxis | 89 | 270 |
Maternal Health
lower is better · 4 measures reported
Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.
| Measure | Score | Sample |
|---|---|---|
| Cesarean Birth | — | — |
| Risk Adjusted Severe Obstetric Complications (All) | — | — |
| Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases) | — | — |
| Maternal Morbidity Structural Measure | Yes | — |
Frequently asked questions
- How is Borgess Medical Center rated?
- Borgess Medical Center has a 3 out of 5 CMS overall star rating as of the latest CMS release.
- Does Borgess Medical Center have emergency services?
- Yes. Borgess Medical Center operates a 24/7 emergency department.
- Where is Borgess Medical Center located?
- Borgess Medical Center is located at 1521 Gull Road, Kalamazoo, MI 49048.
- What type of hospital is Borgess Medical Center?
- Borgess Medical Center is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Other).
Compare with nearby hospitals
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Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.