Acute Care Hospitals · Government - Hospital District or Authority
Carolinas Medical Center/behav Health
- 1000 Blythe Blvd, Charlotte, NC 28203
- (704) 355-2000
- Acute Care Hospitals
- Emergency services available 24/7
At a glance
Carolinas Medical Center/behav Health carries a 4-star CMS overall rating — above the national norm. On healthcare-associated infection measures, it performs better than the national average on 18 and worse on 0.
Healthcare-Associated Infections
lower is better · 36 measures reported
Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.
| Measure | Score | Compared to national |
|---|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | 0.748 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 1.248 | Same as national |
| Central Line Associated Bloodstream Infection: Number of Device Days | 52477 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 60.559 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 59 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards) | 0.974 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.198 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 0.489 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 34837 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 59.537 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 19 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards) | 0.319 | Better than national |
| SSI - Colon Surgery: Lower Confidence Limit | 0.574 | Same as national |
| SSI - Colon Surgery: Upper Confidence Limit | 1.456 | Same as national |
| SSI - Colon Surgery: Number of Procedures | 663 | Same as national |
| SSI - Colon Surgery: Predicted Cases | 19.154 | Same as national |
| SSI - Colon Surgery: Observed Cases | 18 | Same as national |
| SSI - Colon Surgery | 0.940 | Same as national |
| SSI - Abdominal Hysterectomy: Lower Confidence Limit | 0.200 | Same as national |
| SSI - Abdominal Hysterectomy: Upper Confidence Limit | 2.143 | Same as national |
| SSI - Abdominal Hysterectomy: Number of Procedures | 374 | Same as national |
| SSI - Abdominal Hysterectomy: Predicted Cases | 3.810 | Same as national |
| SSI - Abdominal Hysterectomy: Observed Cases | 3 | Same as national |
| SSI - Abdominal Hysterectomy | 0.787 | Same as national |
| MRSA Bacteremia: Lower Confidence Limit | 0.153 | Better than national |
| MRSA Bacteremia: Upper Confidence Limit | 0.504 | Better than national |
| MRSA Bacteremia: Patient Days | 427573 | Better than national |
| MRSA Bacteremia: Predicted Cases | 37.909 | Better than national |
| MRSA Bacteremia: Observed Cases | 11 | Better than national |
| MRSA Bacteremia | 0.290 | Better than national |
| Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.258 | Better than national |
| Clostridium Difficile (C.Diff): Upper Confidence Limit | 0.386 | Better than national |
| Clostridium Difficile (C.Diff): Patient Days | 372708 | Better than national |
| Clostridium Difficile (C.Diff): Predicted Cases | 302.655 | Better than national |
| Clostridium Difficile (C.Diff): Observed Cases | 96 | Better than national |
| Clostridium Difficile (C.Diff) | 0.317 | Better than national |
Complications & Deaths
lower is better · 20 measures reported
Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Rate of complications for hip/knee replacement patients | 3 | Same as national | 179 |
| Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate | 3.7 | Same as national | 3315 |
| Death rate for heart attack patients | 9.7 | Same as national | 155 |
| Death rate for CABG surgery patients | 1.9 | Same as national | 87 |
| Death rate for COPD patients | 6.5 | Same as national | 127 |
| Death rate for heart failure patients | 9.7 | Same as national | 425 |
| Death rate for pneumonia patients | 14.1 | Same as national | 537 |
| Death rate for stroke patients | 13.2 | Same as national | 392 |
| Pressure ulcer rate | 0.76 | Same as national | 12904 |
| Death rate among surgical inpatients with serious treatable complications | 180.59 | Same as national | 340 |
| Iatrogenic pneumothorax rate | 0.20 | Same as national | 14609 |
| In-hospital fall-associated fracture rate | 0.26 | Same as national | 15273 |
| Postoperative hemorrhage or hematoma rate | 2.89 | Same as national | 5917 |
| Postoperative acute kidney injury requiring dialysis rate | 1.16 | Same as national | 3788 |
| Postoperative respiratory failure rate | 7.61 | Same as national | 3685 |
| Perioperative pulmonary embolism or deep vein thrombosis rate | 3.07 | Same as national | 6259 |
| Postoperative sepsis rate | 3.16 | Better than national | 3662 |
| Postoperative wound dehiscence rate | 1.49 | Same as national | 1563 |
| Abdominopelvic accidental puncture or laceration rate | 1.10 | Same as national | 3736 |
| CMS Medicare PSI 90: Patient safety and adverse events composite | 0.88 | Same as national | — |
Unplanned Hospital Visits & Readmissions
lower is better · 14 measures reported
How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Hospital return days for heart attack patients | -4.9 | Not available | 225 |
| Hospital return days for heart failure patients | 14.1 | Not available | 512 |
| Hospital return days for pneumonia patients | -14.5 | Not available | 533 |
| Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) | 14.8 | Same as national | 5284 |
| Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) | 13.9 | Same as national | 1280 |
| Rate of inpatient admissions for patients receiving outpatient chemotherapy | 10.6 | Same as national | 1952 |
| Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy | 5.1 | Same as national | 1952 |
| Ratio of unplanned hospital visits after hospital outpatient surgery | 1 | Same as national | 1810 |
| Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | 12.4 | Same as national | 225 |
| Rate of readmission for CABG | 9.5 | Same as national | 86 |
| Rate of readmission for chronic obstructive pulmonary disease (COPD) patients | 17.5 | Same as national | 146 |
| Heart failure (HF) 30-Day Readmission Rate | 19.4 | Same as national | 512 |
| Rate of readmission after hip/knee replacement | 4.2 | Same as national | 164 |
| Pneumonia (PN) 30-Day Readmission Rate | 14.6 | Same as national | 533 |
Patient Experience (HCAHPS)
higher is better · 9 measures reported
What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.
| Measure | Score | Sample |
|---|---|---|
| Nurse communication - star rating | 3 | 1416 |
| Doctor communication - star rating | 3 | 1416 |
| Communication about medicines - star rating | 2 | 1416 |
| Discharge information - star rating | 3 | 1416 |
| Cleanliness - star rating | 3 | 1416 |
| Quietness - star rating | 3 | 1416 |
| Overall hospital rating - star rating | 3 | 1416 |
| Recommend hospital - star rating | 4 | 1416 |
| Summary star rating | 3 | 1416 |
Timely & Effective Care
higher is better (unless a wait time) · 30 measures reported
How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.
| Measure | Score | Sample |
|---|---|---|
| Emergency department volume | very high | — |
| Global Malnutrition Composite Score | — | — |
| Global Malnutrition Composite Score: Malnutrition Diagnosis Documented | — | — |
| Global Malnutrition Composite Score: Malnutrition Risk Screening | — | — |
| Global Malnutrition Composite Score: Nutrition Assessment | — | — |
| Global Malnutrition Composite Score: Nutritional Care Plan | — | — |
| Hospital Harm - Severe Hyperglycemia | — | — |
| Hospital Harm - Severe Hypoglycemia | — | — |
| Hospital Harm - Opioid Related Adverse Events | — | — |
| Healthcare workers given influenza vaccination | 86 | 12700 |
| Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better | 203 | 398 |
| Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better | 198 | 375 |
| Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better | 264 | 19 |
| Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better | — | — |
| Left before being seen | 2 | 139272 |
| Head CT results | — | — |
| Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients | 97 | 215 |
| Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery | — | — |
| ST-Segment Elevation Myocardial Infarction (STEMI) | 77 | 26 |
| Safe Use of Opioids - Concurrent Prescribing | 13 | 16251 |
| Appropriate care for severe sepsis and septic shock | 33 | 110 |
| Septic Shock 3-Hour Bundle | 67 | 36 |
| Septic Shock 6-Hour Bundle | 76 | 21 |
| Severe Sepsis 3-Hour Bundle | 52 | 110 |
| Severe Sepsis 6-Hour Bundle | 92 | 37 |
| Discharged on Antithrombotic Therapy | 96 | 726 |
| Anticoagulation Therapy for Atrial Fibrillation/Flutter | — | — |
| Antithrombotic Therapy by End of Hospital Day 2 | — | — |
| Venous Thromboembolism Prophylaxis | 91 | 23730 |
| Intensive Care Unit Venous Thromboembolism Prophylaxis | 98 | 6594 |
Maternal Health
lower is better · 4 measures reported
Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.
| Measure | Score | Sample |
|---|---|---|
| Cesarean Birth | — | — |
| Risk Adjusted Severe Obstetric Complications (All) | — | — |
| Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases) | — | — |
| Maternal Morbidity Structural Measure | Yes | — |
Frequently asked questions
- How is Carolinas Medical Center/behav Health rated?
- Carolinas Medical Center/behav Health has a 4 out of 5 CMS overall star rating as of the latest CMS release.
- Does Carolinas Medical Center/behav Health have emergency services?
- Yes. Carolinas Medical Center/behav Health operates a 24/7 emergency department.
- Where is Carolinas Medical Center/behav Health located?
- Carolinas Medical Center/behav Health is located at 1000 Blythe Blvd, Charlotte, NC 28203.
- What type of hospital is Carolinas Medical Center/behav Health?
- Carolinas Medical Center/behav Health is classified by CMS as a Acute Care Hospitals facility (Government - Hospital District or Authority).
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Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.