Acute Care Hospitals · Government - Hospital District or Authority
Carolinas Medical Center-Northeast
- 920 Church St N, Concord, NC 28025
- (704) 783-3000
- Acute Care Hospitals
- Emergency services available 24/7
At a glance
Carolinas Medical Center-Northeast carries a 4-star CMS overall rating — above the national norm. On healthcare-associated infection measures, it performs better than the national average on 24 and worse on 0.
Healthcare-Associated Infections
lower is better · 36 measures reported
Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.
| Measure | Score | Compared to national |
|---|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | 0.069 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 0.522 | Better than national |
| Central Line Associated Bloodstream Infection: Number of Device Days | 17592 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 18.469 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 4 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards) | 0.217 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.173 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 0.707 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 16945 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 21.490 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 8 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards) | 0.372 | Better than national |
| SSI - Colon Surgery: Lower Confidence Limit | 0.286 | Same as national |
| SSI - Colon Surgery: Upper Confidence Limit | 1.467 | Same as national |
| SSI - Colon Surgery: Number of Procedures | 315 | Same as national |
| SSI - Colon Surgery: Predicted Cases | 8.505 | Same as national |
| SSI - Colon Surgery: Observed Cases | 6 | Same as national |
| SSI - Colon Surgery | 0.705 | Same as national |
| SSI - Abdominal Hysterectomy: Lower Confidence Limit | — | Not available |
| SSI - Abdominal Hysterectomy: Upper Confidence Limit | — | Not available |
| SSI - Abdominal Hysterectomy: Number of Procedures | 54 | Not available |
| SSI - Abdominal Hysterectomy: Predicted Cases | 0.469 | Not available |
| SSI - Abdominal Hysterectomy: Observed Cases | 0 | Not available |
| SSI - Abdominal Hysterectomy | — | Not available |
| MRSA Bacteremia: Lower Confidence Limit | 0.089 | Better than national |
| MRSA Bacteremia: Upper Confidence Limit | 0.677 | Better than national |
| MRSA Bacteremia: Patient Days | 160326 | Better than national |
| MRSA Bacteremia: Predicted Cases | 14.262 | Better than national |
| MRSA Bacteremia: Observed Cases | 4 | Better than national |
| MRSA Bacteremia | 0.280 | Better than national |
| Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.030 | Better than national |
| Clostridium Difficile (C.Diff): Upper Confidence Limit | 0.124 | Better than national |
| Clostridium Difficile (C.Diff): Patient Days | 148936 | Better than national |
| Clostridium Difficile (C.Diff): Predicted Cases | 122.118 | Better than national |
| Clostridium Difficile (C.Diff): Observed Cases | 8 | Better than national |
| Clostridium Difficile (C.Diff) | 0.066 | Better than national |
Complications & Deaths
lower is better · 20 measures reported
Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Rate of complications for hip/knee replacement patients | 4.1 | Same as national | 78 |
| Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate | 4 | Same as national | 2477 |
| Death rate for heart attack patients | 13.6 | Same as national | 242 |
| Death rate for CABG surgery patients | 1.8 | Same as national | 85 |
| Death rate for COPD patients | 6.9 | Same as national | 212 |
| Death rate for heart failure patients | 7.7 | Better than national | 645 |
| Death rate for pneumonia patients | 17.5 | Same as national | 838 |
| Death rate for stroke patients | 12.1 | Same as national | 395 |
| Pressure ulcer rate | 1.02 | Same as national | 8797 |
| Death rate among surgical inpatients with serious treatable complications | 162.35 | Same as national | 146 |
| Iatrogenic pneumothorax rate | 0.13 | Same as national | 10114 |
| In-hospital fall-associated fracture rate | 0.29 | Same as national | 10281 |
| Postoperative hemorrhage or hematoma rate | 2.38 | Same as national | 2065 |
| Postoperative acute kidney injury requiring dialysis rate | 1.76 | Same as national | 868 |
| Postoperative respiratory failure rate | 4.45 | Same as national | 882 |
| Perioperative pulmonary embolism or deep vein thrombosis rate | 3.38 | Same as national | 2216 |
| Postoperative sepsis rate | 5.83 | Same as national | 819 |
| Postoperative wound dehiscence rate | 1.53 | Same as national | 465 |
| Abdominopelvic accidental puncture or laceration rate | 0.91 | Same as national | 1792 |
| CMS Medicare PSI 90: Patient safety and adverse events composite | 0.99 | Same as national | — |
Unplanned Hospital Visits & Readmissions
lower is better · 14 measures reported
How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Hospital return days for heart attack patients | 21.4 | Not available | 258 |
| Hospital return days for heart failure patients | 5.4 | Not available | 749 |
| Hospital return days for pneumonia patients | -7.4 | Not available | 837 |
| Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) | 14.6 | Same as national | 4042 |
| Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) | 12.4 | Same as national | 164 |
| Rate of inpatient admissions for patients receiving outpatient chemotherapy | 9.5 | Same as national | 37 |
| Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy | 5.6 | Same as national | 37 |
| Ratio of unplanned hospital visits after hospital outpatient surgery | 1.1 | Same as national | 458 |
| Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | 13.8 | Same as national | 258 |
| Rate of readmission for CABG | 10.4 | Same as national | 84 |
| Rate of readmission for chronic obstructive pulmonary disease (COPD) patients | 18.6 | Same as national | 227 |
| Heart failure (HF) 30-Day Readmission Rate | 20 | Same as national | 749 |
| Rate of readmission after hip/knee replacement | 4.2 | Same as national | 79 |
| Pneumonia (PN) 30-Day Readmission Rate | 15.2 | Same as national | 837 |
Patient Experience (HCAHPS)
higher is better · 9 measures reported
What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.
| Measure | Score | Sample |
|---|---|---|
| Nurse communication - star rating | 3 | 1409 |
| Doctor communication - star rating | 3 | 1409 |
| Communication about medicines - star rating | 3 | 1409 |
| Discharge information - star rating | 4 | 1409 |
| Cleanliness - star rating | 3 | 1409 |
| Quietness - star rating | 3 | 1409 |
| Overall hospital rating - star rating | 3 | 1409 |
| Recommend hospital - star rating | 4 | 1409 |
| Summary star rating | 3 | 1409 |
Timely & Effective Care
higher is better (unless a wait time) · 30 measures reported
How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.
| Measure | Score | Sample |
|---|---|---|
| Emergency department volume | very high | — |
| Global Malnutrition Composite Score | — | — |
| Global Malnutrition Composite Score: Malnutrition Diagnosis Documented | — | — |
| Global Malnutrition Composite Score: Malnutrition Risk Screening | — | — |
| Global Malnutrition Composite Score: Nutrition Assessment | — | — |
| Global Malnutrition Composite Score: Nutritional Care Plan | — | — |
| Hospital Harm - Severe Hyperglycemia | — | — |
| Hospital Harm - Severe Hypoglycemia | — | — |
| Hospital Harm - Opioid Related Adverse Events | — | — |
| Healthcare workers given influenza vaccination | 87 | 4078 |
| Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better | 187 | 394 |
| Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better | 187 | 385 |
| Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better | — | — |
| Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better | — | — |
| Left before being seen | 1 | 134277 |
| Head CT results | 56 | 25 |
| Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients | 100 | 31 |
| Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery | — | — |
| ST-Segment Elevation Myocardial Infarction (STEMI) | 68 | 38 |
| Safe Use of Opioids - Concurrent Prescribing | 17 | 8432 |
| Appropriate care for severe sepsis and septic shock | 51 | 104 |
| Septic Shock 3-Hour Bundle | 61 | 44 |
| Septic Shock 6-Hour Bundle | 75 | 20 |
| Severe Sepsis 3-Hour Bundle | 75 | 104 |
| Severe Sepsis 6-Hour Bundle | 98 | 53 |
| Discharged on Antithrombotic Therapy | 98 | 603 |
| Anticoagulation Therapy for Atrial Fibrillation/Flutter | — | — |
| Antithrombotic Therapy by End of Hospital Day 2 | — | — |
| Venous Thromboembolism Prophylaxis | 93 | 16981 |
| Intensive Care Unit Venous Thromboembolism Prophylaxis | 97 | 3290 |
Maternal Health
lower is better · 4 measures reported
Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.
| Measure | Score | Sample |
|---|---|---|
| Cesarean Birth | — | — |
| Risk Adjusted Severe Obstetric Complications (All) | — | — |
| Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases) | — | — |
| Maternal Morbidity Structural Measure | Yes | — |
Frequently asked questions
- How is Carolinas Medical Center-Northeast rated?
- Carolinas Medical Center-Northeast has a 4 out of 5 CMS overall star rating as of the latest CMS release.
- Does Carolinas Medical Center-Northeast have emergency services?
- Yes. Carolinas Medical Center-Northeast operates a 24/7 emergency department.
- Where is Carolinas Medical Center-Northeast located?
- Carolinas Medical Center-Northeast is located at 920 Church St N, Concord, NC 28025.
- What type of hospital is Carolinas Medical Center-Northeast?
- Carolinas Medical Center-Northeast is classified by CMS as a Acute Care Hospitals facility (Government - Hospital District or Authority).
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Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.