JCIPatientSafety.orgHospital Quality Directory

Acute Care Hospitals · Voluntary non-profit - Private

Chandler Regional Medical Center

4 / 5

At a glance

Chandler Regional Medical Center carries a 4-star CMS overall rating — above the national norm. On healthcare-associated infection measures, it performs better than the national average on 24 and worse on 0.

Healthcare-Associated Infections

lower is better · 36 measures reported

Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.

MeasureScoreCompared to national
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit0.168Better than national
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit0.863Better than national
Central Line Associated Bloodstream Infection: Number of Device Days14417Better than national
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases14.456Better than national
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases6Better than national
Central Line Associated Bloodstream Infection (ICU + select Wards)0.415Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit0.134Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit0.686Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days13623Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases18.179Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases6Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards)0.330Better than national
SSI - Colon Surgery: Lower Confidence Limit0.004Better than national
SSI - Colon Surgery: Upper Confidence Limit0.382Better than national
SSI - Colon Surgery: Number of Procedures481Better than national
SSI - Colon Surgery: Predicted Cases12.922Better than national
SSI - Colon Surgery: Observed Cases1Better than national
SSI - Colon Surgery0.077Better than national
SSI - Abdominal Hysterectomy: Lower Confidence Limit0.316Same as national
SSI - Abdominal Hysterectomy: Upper Confidence Limit6.234Same as national
SSI - Abdominal Hysterectomy: Number of Procedures129Same as national
SSI - Abdominal Hysterectomy: Predicted Cases1.060Same as national
SSI - Abdominal Hysterectomy: Observed Cases2Same as national
SSI - Abdominal Hysterectomy1.887Same as national
MRSA Bacteremia: Lower Confidence Limit0.100Same as national
MRSA Bacteremia: Upper Confidence Limit1.068Same as national
MRSA Bacteremia: Patient Days144676Same as national
MRSA Bacteremia: Predicted Cases7.646Same as national
MRSA Bacteremia: Observed Cases3Same as national
MRSA Bacteremia0.392Same as national
Clostridium Difficile (C.Diff): Lower Confidence Limit0.160Better than national
Clostridium Difficile (C.Diff): Upper Confidence Limit0.417Better than national
Clostridium Difficile (C.Diff): Patient Days131956Better than national
Clostridium Difficile (C.Diff): Predicted Cases63.948Better than national
Clostridium Difficile (C.Diff): Observed Cases17Better than national
Clostridium Difficile (C.Diff)0.266Better than national

Complications & Deaths

lower is better · 20 measures reported

Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.

MeasureScoreCompared to nationalSample
Rate of complications for hip/knee replacement patientsNot available
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate3.9Same as national3429
Death rate for heart attack patients13.9Same as national351
Death rate for CABG surgery patients2.4Same as national168
Death rate for COPD patients7.4Same as national158
Death rate for heart failure patients11.7Same as national593
Death rate for pneumonia patients16.8Same as national660
Death rate for stroke patients12.9Same as national406
Pressure ulcer rate0.44Same as national10445
Death rate among surgical inpatients with serious treatable complications160.89Same as national164
Iatrogenic pneumothorax rate0.19Same as national12145
In-hospital fall-associated fracture rate0.25Same as national12325
Postoperative hemorrhage or hematoma rate2.01Same as national3329
Postoperative acute kidney injury requiring dialysis rate2.41Same as national1193
Postoperative respiratory failure rate10.65Same as national1206
Perioperative pulmonary embolism or deep vein thrombosis rate5.19Worse than national3475
Postoperative sepsis rate4.88Same as national1160
Postoperative wound dehiscence rate2.08Same as national748
Abdominopelvic accidental puncture or laceration rate1.35Same as national2338
CMS Medicare PSI 90: Patient safety and adverse events composite1.07Same as national

Unplanned Hospital Visits & Readmissions

lower is better · 14 measures reported

How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.

MeasureScoreCompared to nationalSample
Hospital return days for heart attack patients17.8Not available396
Hospital return days for heart failure patients-18.5Not available694
Hospital return days for pneumonia patients-9.1Not available706
Hybrid Hospital-Wide All-Cause Readmission Measure (HWR)15.2Same as national5859
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)14.3Same as national332
Rate of inpatient admissions for patients receiving outpatient chemotherapy10.8Same as national38
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy5Same as national38
Ratio of unplanned hospital visits after hospital outpatient surgery1.1Same as national888
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate14.7Same as national396
Rate of readmission for CABG10.6Same as national163
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients17.2Same as national173
Heart failure (HF) 30-Day Readmission Rate18.3Same as national694
Rate of readmission after hip/knee replacementNot available
Pneumonia (PN) 30-Day Readmission Rate14.7Same as national706

Patient Experience (HCAHPS)

higher is better · 9 measures reported

What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.

MeasureScoreSample
Nurse communication - star rating4485
Doctor communication - star rating3485
Communication about medicines - star rating3485
Discharge information - star rating4485
Cleanliness - star rating3485
Quietness - star rating2485
Overall hospital rating - star rating4485
Recommend hospital - star rating4485
Summary star rating3485

Timely & Effective Care

higher is better (unless a wait time) · 30 measures reported

How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.

MeasureScoreSample
Emergency department volumevery high
Global Malnutrition Composite Score
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented
Global Malnutrition Composite Score: Malnutrition Risk Screening
Global Malnutrition Composite Score: Nutrition Assessment
Global Malnutrition Composite Score: Nutritional Care Plan
Hospital Harm - Severe Hyperglycemia
Hospital Harm - Severe Hypoglycemia14423
Hospital Harm - Opioid Related Adverse Events
Healthcare workers given influenza vaccination815041
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better138408
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better137383
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better28812
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better5513
Left before being seen371533
Head CT results7516
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients9484
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery
ST-Segment Elevation Myocardial Infarction (STEMI)2730
Safe Use of Opioids - Concurrent Prescribing88665
Appropriate care for severe sepsis and septic shock63106
Septic Shock 3-Hour Bundle7225
Septic Shock 6-Hour Bundle10014
Severe Sepsis 3-Hour Bundle74106
Severe Sepsis 6-Hour Bundle9448
Discharged on Antithrombotic Therapy
Anticoagulation Therapy for Atrial Fibrillation/Flutter
Antithrombotic Therapy by End of Hospital Day 2
Venous Thromboembolism Prophylaxis9815098
Intensive Care Unit Venous Thromboembolism Prophylaxis994271

Maternal Health

lower is better · 4 measures reported

Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.

MeasureScoreSample
Cesarean Birth
Risk Adjusted Severe Obstetric Complications (All)
Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases)
Maternal Morbidity Structural MeasureYes

Frequently asked questions

How is Chandler Regional Medical Center rated?
Chandler Regional Medical Center has a 4 out of 5 CMS overall star rating as of the latest CMS release.
Does Chandler Regional Medical Center have emergency services?
Yes. Chandler Regional Medical Center operates a 24/7 emergency department.
Where is Chandler Regional Medical Center located?
Chandler Regional Medical Center is located at 1955 West Frye Road, Chandler, AZ 85224.
What type of hospital is Chandler Regional Medical Center?
Chandler Regional Medical Center is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Private).

Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.

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