Acute Care Hospitals · Voluntary non-profit - Private
Chi Health Bergan Mercy
- 7500 Mercy Rd, Omaha, NE 68124
- (402) 398-6020
- Acute Care Hospitals
- Emergency services available 24/7
At a glance
Chi Health Bergan Mercy carries a 4-star CMS overall rating — above the national norm. On healthcare-associated infection measures, it performs better than the national average on 12 and worse on 0.
Healthcare-Associated Infections
lower is better · 36 measures reported
Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.
| Measure | Score | Compared to national |
|---|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | 0.142 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 1.079 | Same as national |
| Central Line Associated Bloodstream Infection: Number of Device Days | 7558 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 8.939 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 4 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards) | 0.447 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.004 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 0.345 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 8912 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 14.292 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 1 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards) | 0.070 | Better than national |
| SSI - Colon Surgery: Lower Confidence Limit | 0.108 | Same as national |
| SSI - Colon Surgery: Upper Confidence Limit | 2.131 | Same as national |
| SSI - Colon Surgery: Number of Procedures | 111 | Same as national |
| SSI - Colon Surgery: Predicted Cases | 3.101 | Same as national |
| SSI - Colon Surgery: Observed Cases | 2 | Same as national |
| SSI - Colon Surgery | 0.645 | Same as national |
| SSI - Abdominal Hysterectomy: Lower Confidence Limit | — | Not available |
| SSI - Abdominal Hysterectomy: Upper Confidence Limit | — | Not available |
| SSI - Abdominal Hysterectomy: Number of Procedures | 86 | Not available |
| SSI - Abdominal Hysterectomy: Predicted Cases | 0.796 | Not available |
| SSI - Abdominal Hysterectomy: Observed Cases | 0 | Not available |
| SSI - Abdominal Hysterectomy | — | Not available |
| MRSA Bacteremia: Lower Confidence Limit | 0.411 | Same as national |
| MRSA Bacteremia: Upper Confidence Limit | 1.857 | Same as national |
| MRSA Bacteremia: Patient Days | 89484 | Same as national |
| MRSA Bacteremia: Predicted Cases | 7.457 | Same as national |
| MRSA Bacteremia: Observed Cases | 7 | Same as national |
| MRSA Bacteremia | 0.939 | Same as national |
| Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.151 | Better than national |
| Clostridium Difficile (C.Diff): Upper Confidence Limit | 0.451 | Better than national |
| Clostridium Difficile (C.Diff): Patient Days | 73731 | Better than national |
| Clostridium Difficile (C.Diff): Predicted Cases | 48.015 | Better than national |
| Clostridium Difficile (C.Diff): Observed Cases | 13 | Better than national |
| Clostridium Difficile (C.Diff) | 0.271 | Better than national |
Complications & Deaths
lower is better · 20 measures reported
Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Rate of complications for hip/knee replacement patients | — | Not available | — |
| Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate | 3.6 | Same as national | 1369 |
| Death rate for heart attack patients | 11.7 | Same as national | 139 |
| Death rate for CABG surgery patients | 4.2 | Same as national | 96 |
| Death rate for COPD patients | 8.1 | Same as national | 41 |
| Death rate for heart failure patients | 10.5 | Same as national | 325 |
| Death rate for pneumonia patients | 18.1 | Same as national | 162 |
| Death rate for stroke patients | 14.7 | Same as national | 173 |
| Pressure ulcer rate | 0.27 | Same as national | 5151 |
| Death rate among surgical inpatients with serious treatable complications | 196.99 | Same as national | 131 |
| Iatrogenic pneumothorax rate | 0.35 | Same as national | 5971 |
| In-hospital fall-associated fracture rate | 0.25 | Same as national | 6065 |
| Postoperative hemorrhage or hematoma rate | 1.88 | Same as national | 1773 |
| Postoperative acute kidney injury requiring dialysis rate | 2.38 | Same as national | 730 |
| Postoperative respiratory failure rate | 10.56 | Same as national | 775 |
| Perioperative pulmonary embolism or deep vein thrombosis rate | 4.23 | Same as national | 1826 |
| Postoperative sepsis rate | 5.15 | Same as national | 746 |
| Postoperative wound dehiscence rate | 1.56 | Same as national | 298 |
| Abdominopelvic accidental puncture or laceration rate | 0.94 | Same as national | 1299 |
| CMS Medicare PSI 90: Patient safety and adverse events composite | 0.99 | Same as national | — |
Unplanned Hospital Visits & Readmissions
lower is better · 14 measures reported
How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Hospital return days for heart attack patients | -32.5 | Not available | 202 |
| Hospital return days for heart failure patients | 16.7 | Not available | 387 |
| Hospital return days for pneumonia patients | 9.4 | Not available | 164 |
| Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) | 14.6 | Same as national | 2547 |
| Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) | 11.2 | Same as national | 616 |
| Rate of inpatient admissions for patients receiving outpatient chemotherapy | 10.7 | Same as national | 96 |
| Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy | 5 | Same as national | 96 |
| Ratio of unplanned hospital visits after hospital outpatient surgery | 1 | Same as national | 403 |
| Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | 11.8 | Same as national | 202 |
| Rate of readmission for CABG | 9.3 | Same as national | 90 |
| Rate of readmission for chronic obstructive pulmonary disease (COPD) patients | 17.7 | Same as national | 41 |
| Heart failure (HF) 30-Day Readmission Rate | 18.8 | Same as national | 387 |
| Rate of readmission after hip/knee replacement | — | Not available | — |
| Pneumonia (PN) 30-Day Readmission Rate | 15.4 | Same as national | 164 |
Patient Experience (HCAHPS)
higher is better · 9 measures reported
What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.
| Measure | Score | Sample |
|---|---|---|
| Nurse communication - star rating | 2 | 616 |
| Doctor communication - star rating | 2 | 616 |
| Communication about medicines - star rating | 2 | 616 |
| Discharge information - star rating | 4 | 616 |
| Cleanliness - star rating | 2 | 616 |
| Quietness - star rating | 3 | 616 |
| Overall hospital rating - star rating | 2 | 616 |
| Recommend hospital - star rating | 2 | 616 |
| Summary star rating | 2 | 616 |
Timely & Effective Care
higher is better (unless a wait time) · 30 measures reported
How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.
| Measure | Score | Sample |
|---|---|---|
| Emergency department volume | very high | — |
| Global Malnutrition Composite Score | — | — |
| Global Malnutrition Composite Score: Malnutrition Diagnosis Documented | — | — |
| Global Malnutrition Composite Score: Malnutrition Risk Screening | — | — |
| Global Malnutrition Composite Score: Nutrition Assessment | — | — |
| Global Malnutrition Composite Score: Nutritional Care Plan | — | — |
| Hospital Harm - Severe Hyperglycemia | — | — |
| Hospital Harm - Severe Hypoglycemia | 0 | 4076 |
| Hospital Harm - Opioid Related Adverse Events | — | — |
| Healthcare workers given influenza vaccination | 84 | 2986 |
| Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better | 166 | 375 |
| Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better | 160 | 346 |
| Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better | 219 | 23 |
| Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better | — | — |
| Left before being seen | 4 | 63152 |
| Head CT results | — | — |
| Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients | 89 | 84 |
| Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery | — | — |
| ST-Segment Elevation Myocardial Infarction (STEMI) | — | — |
| Safe Use of Opioids - Concurrent Prescribing | 14 | 4031 |
| Appropriate care for severe sepsis and septic shock | 59 | 138 |
| Septic Shock 3-Hour Bundle | 67 | 33 |
| Septic Shock 6-Hour Bundle | 89 | 19 |
| Severe Sepsis 3-Hour Bundle | 72 | 138 |
| Severe Sepsis 6-Hour Bundle | 94 | 47 |
| Discharged on Antithrombotic Therapy | — | — |
| Anticoagulation Therapy for Atrial Fibrillation/Flutter | — | — |
| Antithrombotic Therapy by End of Hospital Day 2 | — | — |
| Venous Thromboembolism Prophylaxis | 97 | 5829 |
| Intensive Care Unit Venous Thromboembolism Prophylaxis | 100 | 3108 |
Maternal Health
lower is better · 4 measures reported
Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.
| Measure | Score | Sample |
|---|---|---|
| Cesarean Birth | — | — |
| Risk Adjusted Severe Obstetric Complications (All) | — | — |
| Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases) | — | — |
| Maternal Morbidity Structural Measure | Yes | — |
Frequently asked questions
- How is Chi Health Bergan Mercy rated?
- Chi Health Bergan Mercy has a 4 out of 5 CMS overall star rating as of the latest CMS release.
- Does Chi Health Bergan Mercy have emergency services?
- Yes. Chi Health Bergan Mercy operates a 24/7 emergency department.
- Where is Chi Health Bergan Mercy located?
- Chi Health Bergan Mercy is located at 7500 Mercy Rd, Omaha, NE 68124.
- What type of hospital is Chi Health Bergan Mercy?
- Chi Health Bergan Mercy is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Private).
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Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.