Acute Care Hospitals · Voluntary non-profit - Private
Cox Medical Centers
- 3801 South National Avenue, Springfield, MO 65807
- (417) 269-6000
- Acute Care Hospitals
- Emergency services available 24/7
At a glance
Cox Medical Centers carries a 3-star CMS overall rating — in line with the national norm. On healthcare-associated infection measures, it performs better than the national average on 24 and worse on 0.
Healthcare-Associated Infections
lower is better · 36 measures reported
Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.
| Measure | Score | Compared to national |
|---|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | 0.291 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 0.912 | Better than national |
| Central Line Associated Bloodstream Infection: Number of Device Days | 21251 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 22.365 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 12 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards) | 0.537 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.359 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 0.887 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 25780 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 32.815 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 19 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards) | 0.579 | Better than national |
| SSI - Colon Surgery: Lower Confidence Limit | 0.234 | Same as national |
| SSI - Colon Surgery: Upper Confidence Limit | 1.057 | Same as national |
| SSI - Colon Surgery: Number of Procedures | 476 | Same as national |
| SSI - Colon Surgery: Predicted Cases | 13.097 | Same as national |
| SSI - Colon Surgery: Observed Cases | 7 | Same as national |
| SSI - Colon Surgery | 0.534 | Same as national |
| SSI - Abdominal Hysterectomy: Lower Confidence Limit | 0.136 | Same as national |
| SSI - Abdominal Hysterectomy: Upper Confidence Limit | 2.673 | Same as national |
| SSI - Abdominal Hysterectomy: Number of Procedures | 263 | Same as national |
| SSI - Abdominal Hysterectomy: Predicted Cases | 2.472 | Same as national |
| SSI - Abdominal Hysterectomy: Observed Cases | 2 | Same as national |
| SSI - Abdominal Hysterectomy | 0.809 | Same as national |
| MRSA Bacteremia: Lower Confidence Limit | 0.004 | Better than national |
| MRSA Bacteremia: Upper Confidence Limit | 0.352 | Better than national |
| MRSA Bacteremia: Patient Days | 196275 | Better than national |
| MRSA Bacteremia: Predicted Cases | 14.025 | Better than national |
| MRSA Bacteremia: Observed Cases | 1 | Better than national |
| MRSA Bacteremia | 0.071 | Better than national |
| Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.313 | Better than national |
| Clostridium Difficile (C.Diff): Upper Confidence Limit | 0.579 | Better than national |
| Clostridium Difficile (C.Diff): Patient Days | 179042 | Better than national |
| Clostridium Difficile (C.Diff): Predicted Cases | 95.104 | Better than national |
| Clostridium Difficile (C.Diff): Observed Cases | 41 | Better than national |
| Clostridium Difficile (C.Diff) | 0.431 | Better than national |
Complications & Deaths
lower is better · 20 measures reported
Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Rate of complications for hip/knee replacement patients | 4.1 | Same as national | 54 |
| Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate | 4.1 | Same as national | 2679 |
| Death rate for heart attack patients | 13 | Same as national | 222 |
| Death rate for CABG surgery patients | 2.7 | Same as national | 216 |
| Death rate for COPD patients | 7 | Same as national | 229 |
| Death rate for heart failure patients | 14.3 | Worse than national | 486 |
| Death rate for pneumonia patients | 13.5 | Same as national | 582 |
| Death rate for stroke patients | 14.5 | Same as national | 466 |
| Pressure ulcer rate | 1.26 | Worse than national | 9354 |
| Death rate among surgical inpatients with serious treatable complications | 196.74 | Same as national | 159 |
| Iatrogenic pneumothorax rate | 0.22 | Same as national | 10449 |
| In-hospital fall-associated fracture rate | 0.30 | Same as national | 10960 |
| Postoperative hemorrhage or hematoma rate | 2.54 | Same as national | 3065 |
| Postoperative acute kidney injury requiring dialysis rate | 2.58 | Same as national | 1511 |
| Postoperative respiratory failure rate | 10.41 | Same as national | 1464 |
| Perioperative pulmonary embolism or deep vein thrombosis rate | 3.47 | Same as national | 3221 |
| Postoperative sepsis rate | 3.85 | Same as national | 1462 |
| Postoperative wound dehiscence rate | 2.29 | Same as national | 740 |
| Abdominopelvic accidental puncture or laceration rate | 0.93 | Same as national | 2249 |
| CMS Medicare PSI 90: Patient safety and adverse events composite | 1.20 | Same as national | — |
Unplanned Hospital Visits & Readmissions
lower is better · 14 measures reported
How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Hospital return days for heart attack patients | 47.3 | Not available | 275 |
| Hospital return days for heart failure patients | 12.8 | Not available | 523 |
| Hospital return days for pneumonia patients | -7.5 | Not available | 610 |
| Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) | 14.2 | Same as national | 4238 |
| Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) | 12.6 | Same as national | 3588 |
| Rate of inpatient admissions for patients receiving outpatient chemotherapy | 11 | Same as national | 262 |
| Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy | 5.1 | Same as national | 262 |
| Ratio of unplanned hospital visits after hospital outpatient surgery | 1 | Same as national | 1811 |
| Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | 15.2 | Same as national | 275 |
| Rate of readmission for CABG | 8.7 | Same as national | 210 |
| Rate of readmission for chronic obstructive pulmonary disease (COPD) patients | 17.4 | Same as national | 243 |
| Heart failure (HF) 30-Day Readmission Rate | 19.3 | Same as national | 523 |
| Rate of readmission after hip/knee replacement | 4.6 | Same as national | 50 |
| Pneumonia (PN) 30-Day Readmission Rate | 15.5 | Same as national | 610 |
Patient Experience (HCAHPS)
higher is better · 9 measures reported
What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.
| Measure | Score | Sample |
|---|---|---|
| Nurse communication - star rating | 2 | 1243 |
| Doctor communication - star rating | 3 | 1243 |
| Communication about medicines - star rating | 2 | 1243 |
| Discharge information - star rating | 4 | 1243 |
| Cleanliness - star rating | 2 | 1243 |
| Quietness - star rating | 2 | 1243 |
| Overall hospital rating - star rating | 3 | 1243 |
| Recommend hospital - star rating | 4 | 1243 |
| Summary star rating | 3 | 1243 |
Timely & Effective Care
higher is better (unless a wait time) · 30 measures reported
How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.
| Measure | Score | Sample |
|---|---|---|
| Emergency department volume | very high | — |
| Global Malnutrition Composite Score | — | — |
| Global Malnutrition Composite Score: Malnutrition Diagnosis Documented | — | — |
| Global Malnutrition Composite Score: Malnutrition Risk Screening | — | — |
| Global Malnutrition Composite Score: Nutrition Assessment | — | — |
| Global Malnutrition Composite Score: Nutritional Care Plan | — | — |
| Hospital Harm - Severe Hyperglycemia | — | — |
| Hospital Harm - Severe Hypoglycemia | — | — |
| Hospital Harm - Opioid Related Adverse Events | — | — |
| Healthcare workers given influenza vaccination | 97 | 12614 |
| Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better | 223 | 381 |
| Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better | 223 | 363 |
| Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better | 226 | 16 |
| Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better | — | — |
| Left before being seen | 3 | 104072 |
| Head CT results | 62 | 13 |
| Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients | 100 | 153 |
| Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery | — | — |
| ST-Segment Elevation Myocardial Infarction (STEMI) | 0 | 37 |
| Safe Use of Opioids - Concurrent Prescribing | 15 | 8174 |
| Appropriate care for severe sepsis and septic shock | 64 | 156 |
| Septic Shock 3-Hour Bundle | 75 | 59 |
| Septic Shock 6-Hour Bundle | 88 | 34 |
| Severe Sepsis 3-Hour Bundle | 82 | 156 |
| Severe Sepsis 6-Hour Bundle | 89 | 85 |
| Discharged on Antithrombotic Therapy | 96 | 652 |
| Anticoagulation Therapy for Atrial Fibrillation/Flutter | — | — |
| Antithrombotic Therapy by End of Hospital Day 2 | 91 | 496 |
| Venous Thromboembolism Prophylaxis | — | — |
| Intensive Care Unit Venous Thromboembolism Prophylaxis | 98 | 3841 |
Maternal Health
lower is better · 4 measures reported
Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.
| Measure | Score | Sample |
|---|---|---|
| Cesarean Birth | — | — |
| Risk Adjusted Severe Obstetric Complications (All) | — | — |
| Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases) | — | — |
| Maternal Morbidity Structural Measure | Yes | — |
Frequently asked questions
- How is Cox Medical Centers rated?
- Cox Medical Centers has a 3 out of 5 CMS overall star rating as of the latest CMS release.
- Does Cox Medical Centers have emergency services?
- Yes. Cox Medical Centers operates a 24/7 emergency department.
- Where is Cox Medical Centers located?
- Cox Medical Centers is located at 3801 South National Avenue, Springfield, MO 65807.
- What type of hospital is Cox Medical Centers?
- Cox Medical Centers is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Private).
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Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.