JCIPatientSafety.orgHospital Quality Directory

Acute Care Hospitals · Voluntary non-profit - Private

Crouse Hospital

2 / 5

At a glance

Crouse Hospital carries a 2-star CMS overall rating — below the national norm. On healthcare-associated infection measures, it performs better than the national average on 18 and worse on 0.

Healthcare-Associated Infections

lower is better · 36 measures reported

Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.

MeasureScoreCompared to national
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit0.134Better than national
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit0.687Better than national
Central Line Associated Bloodstream Infection: Number of Device Days17152Better than national
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases18.158Better than national
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases6Better than national
Central Line Associated Bloodstream Infection (ICU + select Wards)0.330Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit0.022Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit0.438Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days15954Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases15.081Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases2Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards)0.133Better than national
SSI - Colon Surgery: Lower Confidence Limit0.872Same as national
SSI - Colon Surgery: Upper Confidence Limit2.737Same as national
SSI - Colon Surgery: Number of Procedures293Same as national
SSI - Colon Surgery: Predicted Cases7.453Same as national
SSI - Colon Surgery: Observed Cases12Same as national
SSI - Colon Surgery1.610Same as national
SSI - Abdominal Hysterectomy: Lower Confidence Limit0.090Same as national
SSI - Abdominal Hysterectomy: Upper Confidence Limit1.778Same as national
SSI - Abdominal Hysterectomy: Number of Procedures427Same as national
SSI - Abdominal Hysterectomy: Predicted Cases3.717Same as national
SSI - Abdominal Hysterectomy: Observed Cases2Same as national
SSI - Abdominal Hysterectomy0.538Same as national
MRSA Bacteremia: Lower Confidence Limit0.328Same as national
MRSA Bacteremia: Upper Confidence Limit1.682Same as national
MRSA Bacteremia: Patient Days113795Same as national
MRSA Bacteremia: Predicted Cases7.421Same as national
MRSA Bacteremia: Observed Cases6Same as national
MRSA Bacteremia0.809Same as national
Clostridium Difficile (C.Diff): Lower Confidence Limit0.180Better than national
Clostridium Difficile (C.Diff): Upper Confidence Limit0.541Better than national
Clostridium Difficile (C.Diff): Patient Days86670Better than national
Clostridium Difficile (C.Diff): Predicted Cases40.068Better than national
Clostridium Difficile (C.Diff): Observed Cases13Better than national
Clostridium Difficile (C.Diff)0.324Better than national

Complications & Deaths

lower is better · 20 measures reported

Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.

MeasureScoreCompared to nationalSample
Rate of complications for hip/knee replacement patients3.5Same as national83
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate4Same as national1700
Death rate for heart attack patients11Same as national104
Death rate for CABG surgery patientsNot available
Death rate for COPD patients9.6Same as national146
Death rate for heart failure patients11.6Same as national435
Death rate for pneumonia patients19.9Worse than national554
Death rate for stroke patients11.6Same as national456
Pressure ulcer rate0.89Same as national5826
Death rate among surgical inpatients with serious treatable complications205.28Same as national78
Iatrogenic pneumothorax rate0.15Same as national7057
In-hospital fall-associated fracture rate0.38Same as national7148
Postoperative hemorrhage or hematoma rate2.74Same as national1631
Postoperative acute kidney injury requiring dialysis rate1.49Same as national768
Postoperative respiratory failure rate10.29Same as national751
Perioperative pulmonary embolism or deep vein thrombosis rate3.82Same as national1611
Postoperative sepsis rate6.78Same as national743
Postoperative wound dehiscence rate1.58Same as national441
Abdominopelvic accidental puncture or laceration rate1.19Same as national1451
CMS Medicare PSI 90: Patient safety and adverse events composite1.17Same as national

Unplanned Hospital Visits & Readmissions

lower is better · 14 measures reported

How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.

MeasureScoreCompared to nationalSample
Hospital return days for heart attack patients4.5Not available94
Hospital return days for heart failure patients26.9Not available477
Hospital return days for pneumonia patients39.9Not available517
Hybrid Hospital-Wide All-Cause Readmission Measure (HWR)14.9Same as national2617
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)12.7Same as national93
Rate of inpatient admissions for patients receiving outpatient chemotherapyNot available
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapyNot available
Ratio of unplanned hospital visits after hospital outpatient surgery1.1Same as national644
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate14Same as national94
Rate of readmission for CABGNot available
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients19.7Same as national151
Heart failure (HF) 30-Day Readmission Rate19.9Same as national477
Rate of readmission after hip/knee replacement5Same as national88
Pneumonia (PN) 30-Day Readmission Rate17.8Same as national517

Patient Experience (HCAHPS)

higher is better · 9 measures reported

What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.

MeasureScoreSample
Nurse communication - star rating2599
Doctor communication - star rating3599
Communication about medicines - star rating2599
Discharge information - star rating3599
Cleanliness - star rating2599
Quietness - star rating2599
Overall hospital rating - star rating3599
Recommend hospital - star rating4599
Summary star rating3599

Timely & Effective Care

higher is better (unless a wait time) · 30 measures reported

How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.

MeasureScoreSample
Emergency department volumevery high
Global Malnutrition Composite Score
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented
Global Malnutrition Composite Score: Malnutrition Risk Screening
Global Malnutrition Composite Score: Nutrition Assessment
Global Malnutrition Composite Score: Nutritional Care Plan
Hospital Harm - Severe Hyperglycemia
Hospital Harm - Severe Hypoglycemia
Hospital Harm - Opioid Related Adverse Events
Healthcare workers given influenza vaccination575716
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better228389
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better227375
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better24814
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better
Left before being seen060880
Head CT results6221
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients10015
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery
ST-Segment Elevation Myocardial Infarction (STEMI)
Safe Use of Opioids - Concurrent Prescribing144515
Appropriate care for severe sepsis and septic shock4580
Septic Shock 3-Hour Bundle7114
Septic Shock 6-Hour Bundle
Severe Sepsis 3-Hour Bundle5980
Severe Sepsis 6-Hour Bundle8635
Discharged on Antithrombotic Therapy96488
Anticoagulation Therapy for Atrial Fibrillation/Flutter83114
Antithrombotic Therapy by End of Hospital Day 287433
Venous Thromboembolism Prophylaxis
Intensive Care Unit Venous Thromboembolism Prophylaxis

Maternal Health

lower is better · 4 measures reported

Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.

MeasureScoreSample
Cesarean Birth
Risk Adjusted Severe Obstetric Complications (All)
Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases)
Maternal Morbidity Structural MeasureYes

Frequently asked questions

How is Crouse Hospital rated?
Crouse Hospital has a 2 out of 5 CMS overall star rating as of the latest CMS release.
Does Crouse Hospital have emergency services?
Yes. Crouse Hospital operates a 24/7 emergency department.
Where is Crouse Hospital located?
Crouse Hospital is located at 736 Irving Avenue, Syracuse, NY 13210.
What type of hospital is Crouse Hospital?
Crouse Hospital is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Private).

Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.

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