Acute Care Hospitals · Voluntary non-profit - Other
Crozer Chester Medical Center
- One Medical Center Boulevard, Upland, PA 19013
- (610) 447-2000
- Acute Care Hospitals
- Emergency services available 24/7
At a glance
Crozer Chester Medical Center carries a 1-star CMS overall rating — below the national norm. On healthcare-associated infection measures, it performs better than the national average on 12 and worse on 0.
Healthcare-Associated Infections
lower is better · 36 measures reported
Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.
| Measure | Score | Compared to national |
|---|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | 0.065 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 1.277 | Same as national |
| Central Line Associated Bloodstream Infection: Number of Device Days | 3978 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 5.175 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 2 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards) | 0.386 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.035 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 0.683 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 6228 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 9.674 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 2 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards) | 0.207 | Better than national |
| SSI - Colon Surgery: Lower Confidence Limit | — | Not available |
| SSI - Colon Surgery: Upper Confidence Limit | — | Not available |
| SSI - Colon Surgery: Number of Procedures | 13 | Not available |
| SSI - Colon Surgery: Predicted Cases | 0.358 | Not available |
| SSI - Colon Surgery: Observed Cases | 3 | Not available |
| SSI - Colon Surgery | — | Not available |
| SSI - Abdominal Hysterectomy: Lower Confidence Limit | — | Not available |
| SSI - Abdominal Hysterectomy: Upper Confidence Limit | — | Not available |
| SSI - Abdominal Hysterectomy: Number of Procedures | — | Not available |
| SSI - Abdominal Hysterectomy: Predicted Cases | — | Not available |
| SSI - Abdominal Hysterectomy: Observed Cases | — | Not available |
| SSI - Abdominal Hysterectomy | — | Not available |
| MRSA Bacteremia: Lower Confidence Limit | 0.078 | Same as national |
| MRSA Bacteremia: Upper Confidence Limit | 1.532 | Same as national |
| MRSA Bacteremia: Patient Days | 52977 | Same as national |
| MRSA Bacteremia: Predicted Cases | 4.312 | Same as national |
| MRSA Bacteremia: Observed Cases | 2 | Same as national |
| MRSA Bacteremia | 0.464 | Same as national |
| Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.303 | Better than national |
| Clostridium Difficile (C.Diff): Upper Confidence Limit | 0.841 | Better than national |
| Clostridium Difficile (C.Diff): Patient Days | 50826 | Better than national |
| Clostridium Difficile (C.Diff): Predicted Cases | 28.745 | Better than national |
| Clostridium Difficile (C.Diff): Observed Cases | 15 | Better than national |
| Clostridium Difficile (C.Diff) | 0.522 | Better than national |
Complications & Deaths
lower is better · 20 measures reported
Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Rate of complications for hip/knee replacement patients | — | Not available | — |
| Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate | 4.5 | Same as national | 769 |
| Death rate for heart attack patients | 14.3 | Same as national | 108 |
| Death rate for CABG surgery patients | — | Not available | — |
| Death rate for COPD patients | 8.2 | Same as national | 111 |
| Death rate for heart failure patients | 12.3 | Same as national | 192 |
| Death rate for pneumonia patients | 16 | Same as national | 320 |
| Death rate for stroke patients | 16 | Same as national | 172 |
| Pressure ulcer rate | 1.06 | Same as national | 3100 |
| Death rate among surgical inpatients with serious treatable complications | 186.36 | Same as national | 72 |
| Iatrogenic pneumothorax rate | 0.17 | Same as national | 3969 |
| In-hospital fall-associated fracture rate | 0.27 | Same as national | 4086 |
| Postoperative hemorrhage or hematoma rate | 2.76 | Same as national | 693 |
| Postoperative acute kidney injury requiring dialysis rate | 1.56 | Same as national | 161 |
| Postoperative respiratory failure rate | 20.99 | Worse than national | 152 |
| Perioperative pulmonary embolism or deep vein thrombosis rate | 4.32 | Same as national | 704 |
| Postoperative sepsis rate | 7.66 | Same as national | 153 |
| Postoperative wound dehiscence rate | 1.97 | Same as national | 144 |
| Abdominopelvic accidental puncture or laceration rate | 1.88 | Same as national | 554 |
| CMS Medicare PSI 90: Patient safety and adverse events composite | 1.57 | Worse than national | — |
Unplanned Hospital Visits & Readmissions
lower is better · 14 measures reported
How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Hospital return days for heart attack patients | 11.9 | Not available | 104 |
| Hospital return days for heart failure patients | 5.7 | Not available | 241 |
| Hospital return days for pneumonia patients | 0.2 | Not available | 336 |
| Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) | 15.9 | Same as national | 1268 |
| Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) | 13.7 | Same as national | 1417 |
| Rate of inpatient admissions for patients receiving outpatient chemotherapy | — | Not available | — |
| Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy | — | Not available | — |
| Ratio of unplanned hospital visits after hospital outpatient surgery | 1 | Same as national | 275 |
| Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | 13.9 | Same as national | 104 |
| Rate of readmission for CABG | — | Not available | — |
| Rate of readmission for chronic obstructive pulmonary disease (COPD) patients | 17.8 | Same as national | 127 |
| Heart failure (HF) 30-Day Readmission Rate | 20.3 | Same as national | 241 |
| Rate of readmission after hip/knee replacement | — | Not available | — |
| Pneumonia (PN) 30-Day Readmission Rate | 15.7 | Same as national | 336 |
Patient Experience (HCAHPS)
higher is better · 9 measures reported
What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.
| Measure | Score | Sample |
|---|---|---|
| Nurse communication - star rating | — | — |
| Doctor communication - star rating | — | — |
| Communication about medicines - star rating | — | — |
| Discharge information - star rating | — | — |
| Cleanliness - star rating | — | — |
| Quietness - star rating | — | — |
| Overall hospital rating - star rating | — | — |
| Recommend hospital - star rating | — | — |
| Summary star rating | — | — |
Timely & Effective Care
higher is better (unless a wait time) · 30 measures reported
How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.
| Measure | Score | Sample |
|---|---|---|
| Emergency department volume | high | — |
| Global Malnutrition Composite Score | — | — |
| Global Malnutrition Composite Score: Malnutrition Diagnosis Documented | — | — |
| Global Malnutrition Composite Score: Malnutrition Risk Screening | — | — |
| Global Malnutrition Composite Score: Nutrition Assessment | — | — |
| Global Malnutrition Composite Score: Nutritional Care Plan | — | — |
| Hospital Harm - Severe Hyperglycemia | — | — |
| Hospital Harm - Severe Hypoglycemia | — | — |
| Hospital Harm - Opioid Related Adverse Events | — | — |
| Healthcare workers given influenza vaccination | — | — |
| Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better | 230 | 120 |
| Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better | 238 | 103 |
| Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better | — | — |
| Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better | 176 | 12 |
| Left before being seen | 2 | 59292 |
| Head CT results | 68 | 22 |
| Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients | 96 | 620 |
| Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery | — | — |
| ST-Segment Elevation Myocardial Infarction (STEMI) | — | — |
| Safe Use of Opioids - Concurrent Prescribing | 13 | 1733 |
| Appropriate care for severe sepsis and septic shock | 51 | 405 |
| Septic Shock 3-Hour Bundle | 57 | 76 |
| Septic Shock 6-Hour Bundle | 83 | 35 |
| Severe Sepsis 3-Hour Bundle | 65 | 405 |
| Severe Sepsis 6-Hour Bundle | 94 | 150 |
| Discharged on Antithrombotic Therapy | 96 | 163 |
| Anticoagulation Therapy for Atrial Fibrillation/Flutter | — | — |
| Antithrombotic Therapy by End of Hospital Day 2 | 94 | 159 |
| Venous Thromboembolism Prophylaxis | — | — |
| Intensive Care Unit Venous Thromboembolism Prophylaxis | 96 | 1545 |
Maternal Health
lower is better · 4 measures reported
Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.
| Measure | Score | Sample |
|---|---|---|
| Cesarean Birth | — | — |
| Risk Adjusted Severe Obstetric Complications (All) | — | — |
| Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases) | — | — |
| Maternal Morbidity Structural Measure | No | — |
Frequently asked questions
- How is Crozer Chester Medical Center rated?
- Crozer Chester Medical Center has a 1 out of 5 CMS overall star rating as of the latest CMS release.
- Does Crozer Chester Medical Center have emergency services?
- Yes. Crozer Chester Medical Center operates a 24/7 emergency department.
- Where is Crozer Chester Medical Center located?
- Crozer Chester Medical Center is located at One Medical Center Boulevard, Upland, PA 19013.
- What type of hospital is Crozer Chester Medical Center?
- Crozer Chester Medical Center is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Other).
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Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.