Acute Care Hospitals · Voluntary non-profit - Church
Franciscan Health Olympia & Chicago Heights
- 20201 S Crawford Avenue, Olympia Fields, IL 60461
- (708) 747-4000
- Acute Care Hospitals
- Emergency services available 24/7
At a glance
Franciscan Health Olympia & Chicago Heights carries a 3-star CMS overall rating — in line with the national norm. On healthcare-associated infection measures, it performs better than the national average on 6 and worse on 0.
Healthcare-Associated Infections
lower is better · 36 measures reported
Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.
| Measure | Score | Compared to national |
|---|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | 0.173 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 1.848 | Same as national |
| Central Line Associated Bloodstream Infection: Number of Device Days | 4913 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 4.418 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 3 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards) | 0.679 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.102 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 2.011 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 3269 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 3.285 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 2 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards) | 0.609 | Same as national |
| SSI - Colon Surgery: Lower Confidence Limit | 0.497 | Same as national |
| SSI - Colon Surgery: Upper Confidence Limit | 3.775 | Same as national |
| SSI - Colon Surgery: Number of Procedures | 93 | Same as national |
| SSI - Colon Surgery: Predicted Cases | 2.556 | Same as national |
| SSI - Colon Surgery: Observed Cases | 4 | Same as national |
| SSI - Colon Surgery | 1.565 | Same as national |
| SSI - Abdominal Hysterectomy: Lower Confidence Limit | — | Not available |
| SSI - Abdominal Hysterectomy: Upper Confidence Limit | — | Not available |
| SSI - Abdominal Hysterectomy: Number of Procedures | 55 | Not available |
| SSI - Abdominal Hysterectomy: Predicted Cases | 0.447 | Not available |
| SSI - Abdominal Hysterectomy: Observed Cases | 0 | Not available |
| SSI - Abdominal Hysterectomy | — | Not available |
| MRSA Bacteremia: Lower Confidence Limit | 0.021 | Same as national |
| MRSA Bacteremia: Upper Confidence Limit | 2.047 | Same as national |
| MRSA Bacteremia: Patient Days | 44461 | Same as national |
| MRSA Bacteremia: Predicted Cases | 2.409 | Same as national |
| MRSA Bacteremia: Observed Cases | 1 | Same as national |
| MRSA Bacteremia | 0.415 | Same as national |
| Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.073 | Better than national |
| Clostridium Difficile (C.Diff): Upper Confidence Limit | 0.442 | Better than national |
| Clostridium Difficile (C.Diff): Patient Days | 42033 | Better than national |
| Clostridium Difficile (C.Diff): Predicted Cases | 25.101 | Better than national |
| Clostridium Difficile (C.Diff): Observed Cases | 5 | Better than national |
| Clostridium Difficile (C.Diff) | 0.199 | Better than national |
Complications & Deaths
lower is better · 20 measures reported
Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Rate of complications for hip/knee replacement patients | 3 | Same as national | 37 |
| Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate | 3.8 | Same as national | 878 |
| Death rate for heart attack patients | 11.8 | Same as national | 113 |
| Death rate for CABG surgery patients | — | Not available | — |
| Death rate for COPD patients | 10.1 | Same as national | 110 |
| Death rate for heart failure patients | 8.8 | Better than national | 403 |
| Death rate for pneumonia patients | 15.8 | Same as national | 284 |
| Death rate for stroke patients | 11.9 | Same as national | 108 |
| Pressure ulcer rate | 0.20 | Same as national | 3482 |
| Death rate among surgical inpatients with serious treatable complications | 167.41 | Same as national | 42 |
| Iatrogenic pneumothorax rate | 0.29 | Same as national | 4671 |
| In-hospital fall-associated fracture rate | 0.23 | Same as national | 4759 |
| Postoperative hemorrhage or hematoma rate | 2.31 | Same as national | 577 |
| Postoperative acute kidney injury requiring dialysis rate | 1.60 | Same as national | 115 |
| Postoperative respiratory failure rate | 12.99 | Same as national | 125 |
| Perioperative pulmonary embolism or deep vein thrombosis rate | 5.11 | Same as national | 593 |
| Postoperative sepsis rate | 6.67 | Same as national | 122 |
| Postoperative wound dehiscence rate | 2.00 | Same as national | 174 |
| Abdominopelvic accidental puncture or laceration rate | 1.15 | Same as national | 715 |
| CMS Medicare PSI 90: Patient safety and adverse events composite | 1.09 | Same as national | — |
Unplanned Hospital Visits & Readmissions
lower is better · 14 measures reported
How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Hospital return days for heart attack patients | -4.6 | Not available | 112 |
| Hospital return days for heart failure patients | 25 | Not available | 485 |
| Hospital return days for pneumonia patients | 20 | Not available | 305 |
| Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) | 16.2 | Same as national | 1618 |
| Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) | 12.6 | Same as national | 983 |
| Rate of inpatient admissions for patients receiving outpatient chemotherapy | 10.8 | Same as national | 121 |
| Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy | 5 | Same as national | 121 |
| Ratio of unplanned hospital visits after hospital outpatient surgery | 1 | Same as national | 295 |
| Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | 13.7 | Same as national | 112 |
| Rate of readmission for CABG | — | Not available | — |
| Rate of readmission for chronic obstructive pulmonary disease (COPD) patients | 19.2 | Same as national | 126 |
| Heart failure (HF) 30-Day Readmission Rate | 20.8 | Same as national | 485 |
| Rate of readmission after hip/knee replacement | 4.9 | Same as national | 31 |
| Pneumonia (PN) 30-Day Readmission Rate | 16.3 | Same as national | 305 |
Patient Experience (HCAHPS)
higher is better · 9 measures reported
What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.
| Measure | Score | Sample |
|---|---|---|
| Nurse communication - star rating | 2 | 489 |
| Doctor communication - star rating | 2 | 489 |
| Communication about medicines - star rating | 1 | 489 |
| Discharge information - star rating | 3 | 489 |
| Cleanliness - star rating | 2 | 489 |
| Quietness - star rating | 3 | 489 |
| Overall hospital rating - star rating | 2 | 489 |
| Recommend hospital - star rating | 2 | 489 |
| Summary star rating | 2 | 489 |
Timely & Effective Care
higher is better (unless a wait time) · 30 measures reported
How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.
| Measure | Score | Sample |
|---|---|---|
| Emergency department volume | high | — |
| Global Malnutrition Composite Score | — | — |
| Global Malnutrition Composite Score: Malnutrition Diagnosis Documented | — | — |
| Global Malnutrition Composite Score: Malnutrition Risk Screening | — | — |
| Global Malnutrition Composite Score: Nutrition Assessment | — | — |
| Global Malnutrition Composite Score: Nutritional Care Plan | — | — |
| Hospital Harm - Severe Hyperglycemia | — | — |
| Hospital Harm - Severe Hypoglycemia | — | — |
| Hospital Harm - Opioid Related Adverse Events | — | — |
| Healthcare workers given influenza vaccination | 75 | 3095 |
| Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better | 244 | 373 |
| Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better | 230 | 337 |
| Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better | 492 | 30 |
| Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better | — | — |
| Left before being seen | 1 | 49703 |
| Head CT results | 68 | 38 |
| Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients | 91 | 67 |
| Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery | — | — |
| ST-Segment Elevation Myocardial Infarction (STEMI) | — | — |
| Safe Use of Opioids - Concurrent Prescribing | 15 | 1903 |
| Appropriate care for severe sepsis and septic shock | 67 | 159 |
| Septic Shock 3-Hour Bundle | 92 | 52 |
| Septic Shock 6-Hour Bundle | 89 | 37 |
| Severe Sepsis 3-Hour Bundle | 84 | 159 |
| Severe Sepsis 6-Hour Bundle | 81 | 102 |
| Discharged on Antithrombotic Therapy | 99 | 197 |
| Anticoagulation Therapy for Atrial Fibrillation/Flutter | — | — |
| Antithrombotic Therapy by End of Hospital Day 2 | 97 | 179 |
| Venous Thromboembolism Prophylaxis | — | — |
| Intensive Care Unit Venous Thromboembolism Prophylaxis | 94 | 1298 |
Maternal Health
lower is better · 4 measures reported
Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.
| Measure | Score | Sample |
|---|---|---|
| Cesarean Birth | — | — |
| Risk Adjusted Severe Obstetric Complications (All) | — | — |
| Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases) | — | — |
| Maternal Morbidity Structural Measure | Yes | — |
Frequently asked questions
- How is Franciscan Health Olympia & Chicago Heights rated?
- Franciscan Health Olympia & Chicago Heights has a 3 out of 5 CMS overall star rating as of the latest CMS release.
- Does Franciscan Health Olympia & Chicago Heights have emergency services?
- Yes. Franciscan Health Olympia & Chicago Heights operates a 24/7 emergency department.
- Where is Franciscan Health Olympia & Chicago Heights located?
- Franciscan Health Olympia & Chicago Heights is located at 20201 S Crawford Avenue, Olympia Fields, IL 60461.
- What type of hospital is Franciscan Health Olympia & Chicago Heights?
- Franciscan Health Olympia & Chicago Heights is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Church).
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Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.