Acute Care Hospitals · Voluntary non-profit - Private
Freeman Health System - Freeman West
- 1102 West 32nd Street, Joplin, MO 64804
- (417) 347-1111
- Acute Care Hospitals
- Emergency services available 24/7
At a glance
Freeman Health System - Freeman West carries a 2-star CMS overall rating — below the national norm. On healthcare-associated infection measures, it performs better than the national average on 12 and worse on 0.
Healthcare-Associated Infections
lower is better · 36 measures reported
Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.
| Measure | Score | Compared to national |
|---|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | 0.121 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 0.917 | Better than national |
| Central Line Associated Bloodstream Infection: Number of Device Days | 10953 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 10.519 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 4 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards) | 0.380 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.366 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 1.655 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 7719 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 8.367 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 7 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards) | 0.837 | Same as national |
| SSI - Colon Surgery: Lower Confidence Limit | 0.469 | Same as national |
| SSI - Colon Surgery: Upper Confidence Limit | 2.406 | Same as national |
| SSI - Colon Surgery: Number of Procedures | 189 | Same as national |
| SSI - Colon Surgery: Predicted Cases | 5.186 | Same as national |
| SSI - Colon Surgery: Observed Cases | 6 | Same as national |
| SSI - Colon Surgery | 1.157 | Same as national |
| SSI - Abdominal Hysterectomy: Lower Confidence Limit | 0.037 | Same as national |
| SSI - Abdominal Hysterectomy: Upper Confidence Limit | 3.637 | Same as national |
| SSI - Abdominal Hysterectomy: Number of Procedures | 150 | Same as national |
| SSI - Abdominal Hysterectomy: Predicted Cases | 1.356 | Same as national |
| SSI - Abdominal Hysterectomy: Observed Cases | 1 | Same as national |
| SSI - Abdominal Hysterectomy | 0.737 | Same as national |
| MRSA Bacteremia: Lower Confidence Limit | 0.149 | Same as national |
| MRSA Bacteremia: Upper Confidence Limit | 1.594 | Same as national |
| MRSA Bacteremia: Patient Days | 76970 | Same as national |
| MRSA Bacteremia: Predicted Cases | 5.121 | Same as national |
| MRSA Bacteremia: Observed Cases | 3 | Same as national |
| MRSA Bacteremia | 0.586 | Same as national |
| Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.178 | Better than national |
| Clostridium Difficile (C.Diff): Upper Confidence Limit | 0.587 | Better than national |
| Clostridium Difficile (C.Diff): Patient Days | 68912 | Better than national |
| Clostridium Difficile (C.Diff): Predicted Cases | 32.571 | Better than national |
| Clostridium Difficile (C.Diff): Observed Cases | 11 | Better than national |
| Clostridium Difficile (C.Diff) | 0.338 | Better than national |
Complications & Deaths
lower is better · 20 measures reported
Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Rate of complications for hip/knee replacement patients | 2.7 | Same as national | 294 |
| Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate | 5.1 | Worse than national | 1760 |
| Death rate for heart attack patients | 14.1 | Same as national | 255 |
| Death rate for CABG surgery patients | 2.6 | Same as national | 46 |
| Death rate for COPD patients | 9.3 | Same as national | 141 |
| Death rate for heart failure patients | 16.9 | Worse than national | 510 |
| Death rate for pneumonia patients | 18.1 | Same as national | 348 |
| Death rate for stroke patients | 14.4 | Same as national | 200 |
| Pressure ulcer rate | 0.94 | Same as national | 5851 |
| Death rate among surgical inpatients with serious treatable complications | 216.49 | Same as national | 86 |
| Iatrogenic pneumothorax rate | 0.16 | Same as national | 6691 |
| In-hospital fall-associated fracture rate | 0.28 | Same as national | 6772 |
| Postoperative hemorrhage or hematoma rate | 3.69 | Same as national | 2120 |
| Postoperative acute kidney injury requiring dialysis rate | 1.77 | Same as national | 849 |
| Postoperative respiratory failure rate | 12.49 | Same as national | 835 |
| Perioperative pulmonary embolism or deep vein thrombosis rate | 2.40 | Same as national | 2219 |
| Postoperative sepsis rate | 5.31 | Same as national | 824 |
| Postoperative wound dehiscence rate | 1.60 | Same as national | 442 |
| Abdominopelvic accidental puncture or laceration rate | 0.99 | Same as national | 1222 |
| CMS Medicare PSI 90: Patient safety and adverse events composite | 1.14 | Same as national | — |
Unplanned Hospital Visits & Readmissions
lower is better · 14 measures reported
How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Hospital return days for heart attack patients | -18.1 | Not available | 274 |
| Hospital return days for heart failure patients | 20.5 | Not available | 558 |
| Hospital return days for pneumonia patients | -5.5 | Not available | 342 |
| Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) | 14.5 | Same as national | 2626 |
| Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) | 14.1 | Same as national | 639 |
| Rate of inpatient admissions for patients receiving outpatient chemotherapy | 10.2 | Same as national | 266 |
| Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy | 6.3 | Same as national | 266 |
| Ratio of unplanned hospital visits after hospital outpatient surgery | 1 | Same as national | 651 |
| Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | 12.8 | Same as national | 274 |
| Rate of readmission for CABG | 10.5 | Same as national | 44 |
| Rate of readmission for chronic obstructive pulmonary disease (COPD) patients | 17.7 | Same as national | 166 |
| Heart failure (HF) 30-Day Readmission Rate | 19.2 | Same as national | 558 |
| Rate of readmission after hip/knee replacement | 3.9 | Same as national | 244 |
| Pneumonia (PN) 30-Day Readmission Rate | 16.2 | Same as national | 342 |
Patient Experience (HCAHPS)
higher is better · 9 measures reported
What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.
| Measure | Score | Sample |
|---|---|---|
| Nurse communication - star rating | 3 | 614 |
| Doctor communication - star rating | 3 | 614 |
| Communication about medicines - star rating | 2 | 614 |
| Discharge information - star rating | 3 | 614 |
| Cleanliness - star rating | 3 | 614 |
| Quietness - star rating | 3 | 614 |
| Overall hospital rating - star rating | 3 | 614 |
| Recommend hospital - star rating | 4 | 614 |
| Summary star rating | 3 | 614 |
Timely & Effective Care
higher is better (unless a wait time) · 30 measures reported
How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.
| Measure | Score | Sample |
|---|---|---|
| Emergency department volume | medium | — |
| Global Malnutrition Composite Score | — | — |
| Global Malnutrition Composite Score: Malnutrition Diagnosis Documented | — | — |
| Global Malnutrition Composite Score: Malnutrition Risk Screening | — | — |
| Global Malnutrition Composite Score: Nutrition Assessment | — | — |
| Global Malnutrition Composite Score: Nutritional Care Plan | — | — |
| Hospital Harm - Severe Hyperglycemia | 10 | 13710 |
| Hospital Harm - Severe Hypoglycemia | 2 | 2848 |
| Hospital Harm - Opioid Related Adverse Events | — | — |
| Healthcare workers given influenza vaccination | 62 | 4508 |
| Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better | 251 | 354 |
| Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better | 242 | 326 |
| Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better | 298 | 22 |
| Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better | — | — |
| Left before being seen | 3 | 39917 |
| Head CT results | — | — |
| Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients | 99 | 168 |
| Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery | — | — |
| ST-Segment Elevation Myocardial Infarction (STEMI) | — | — |
| Safe Use of Opioids - Concurrent Prescribing | 4 | 1795 |
| Appropriate care for severe sepsis and septic shock | 67 | 136 |
| Septic Shock 3-Hour Bundle | 72 | 60 |
| Septic Shock 6-Hour Bundle | 94 | 31 |
| Severe Sepsis 3-Hour Bundle | 83 | 136 |
| Severe Sepsis 6-Hour Bundle | 97 | 66 |
| Discharged on Antithrombotic Therapy | 75 | 197 |
| Anticoagulation Therapy for Atrial Fibrillation/Flutter | 47 | 57 |
| Antithrombotic Therapy by End of Hospital Day 2 | 93 | 167 |
| Venous Thromboembolism Prophylaxis | 57 | 5318 |
| Intensive Care Unit Venous Thromboembolism Prophylaxis | 65 | 1438 |
Maternal Health
lower is better · 4 measures reported
Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.
| Measure | Score | Sample |
|---|---|---|
| Cesarean Birth | — | — |
| Risk Adjusted Severe Obstetric Complications (All) | — | — |
| Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases) | — | — |
| Maternal Morbidity Structural Measure | Yes | — |
Frequently asked questions
- How is Freeman Health System - Freeman West rated?
- Freeman Health System - Freeman West has a 2 out of 5 CMS overall star rating as of the latest CMS release.
- Does Freeman Health System - Freeman West have emergency services?
- Yes. Freeman Health System - Freeman West operates a 24/7 emergency department.
- Where is Freeman Health System - Freeman West located?
- Freeman Health System - Freeman West is located at 1102 West 32nd Street, Joplin, MO 64804.
- What type of hospital is Freeman Health System - Freeman West?
- Freeman Health System - Freeman West is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Private).
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Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.