JCIPatientSafety.orgHospital Quality Directory

Acute Care Hospitals · Voluntary non-profit - Private

Glendale Mem Hospital & Hlth Center

4 / 5

At a glance

Glendale Mem Hospital & Hlth Center carries a 4-star CMS overall rating — above the national norm. On healthcare-associated infection measures, it performs better than the national average on 6 and worse on 0.

Healthcare-Associated Infections

lower is better · 36 measures reported

Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.

MeasureScoreCompared to national
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit0.259Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit2.775Same as national
Central Line Associated Bloodstream Infection: Number of Device Days3514Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases2.942Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases3Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards)1.020Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit0.018Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit1.772Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days3306Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases2.784Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases1Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards)0.359Same as national
SSI - Colon Surgery: Lower Confidence Limit0.015Same as national
SSI - Colon Surgery: Upper Confidence Limit1.522Same as national
SSI - Colon Surgery: Number of Procedures123Same as national
SSI - Colon Surgery: Predicted Cases3.241Same as national
SSI - Colon Surgery: Observed Cases1Same as national
SSI - Colon Surgery0.309Same as national
SSI - Abdominal Hysterectomy: Lower Confidence LimitNot available
SSI - Abdominal Hysterectomy: Upper Confidence LimitNot available
SSI - Abdominal Hysterectomy: Number of Procedures66Not available
SSI - Abdominal Hysterectomy: Predicted Cases0.543Not available
SSI - Abdominal Hysterectomy: Observed Cases2Not available
SSI - Abdominal HysterectomyNot available
MRSA Bacteremia: Lower Confidence Limit0.158Same as national
MRSA Bacteremia: Upper Confidence Limit3.117Same as national
MRSA Bacteremia: Patient Days44228Same as national
MRSA Bacteremia: Predicted Cases2.120Same as national
MRSA Bacteremia: Observed Cases2Same as national
MRSA Bacteremia0.943Same as national
Clostridium Difficile (C.Diff): Lower Confidence LimitBetter than national
Clostridium Difficile (C.Diff): Upper Confidence Limit0.162Better than national
Clostridium Difficile (C.Diff): Patient Days41119Better than national
Clostridium Difficile (C.Diff): Predicted Cases18.484Better than national
Clostridium Difficile (C.Diff): Observed Cases0Better than national
Clostridium Difficile (C.Diff)0.000Better than national

Complications & Deaths

lower is better · 20 measures reported

Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.

MeasureScoreCompared to nationalSample
Rate of complications for hip/knee replacement patients5.3Same as national53
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate4Same as national831
Death rate for heart attack patients10.9Same as national117
Death rate for CABG surgery patientsNot available
Death rate for COPD patients6.6Same as national64
Death rate for heart failure patients8.5Better than national301
Death rate for pneumonia patients13.8Same as national382
Death rate for stroke patients12.5Same as national92
Pressure ulcer rate0.20Same as national3409
Death rate among surgical inpatients with serious treatable complications154.55Same as national42
Iatrogenic pneumothorax rate0.17Same as national3962
In-hospital fall-associated fracture rate0.27Same as national4083
Postoperative hemorrhage or hematoma rate1.98Same as national750
Postoperative acute kidney injury requiring dialysis rate1.60Same as national196
Postoperative respiratory failure rate8.99Same as national201
Perioperative pulmonary embolism or deep vein thrombosis rate3.07Same as national734
Postoperative sepsis rate6.34Same as national187
Postoperative wound dehiscence rate1.72Same as national126
Abdominopelvic accidental puncture or laceration rate0.94Same as national609
CMS Medicare PSI 90: Patient safety and adverse events composite0.86Same as national

Unplanned Hospital Visits & Readmissions

lower is better · 14 measures reported

How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.

MeasureScoreCompared to nationalSample
Hospital return days for heart attack patients-22Not available137
Hospital return days for heart failure patients6.1Not available397
Hospital return days for pneumonia patients20.3Not available437
Hybrid Hospital-Wide All-Cause Readmission Measure (HWR)16Same as national1477
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)12.5Same as national613
Rate of inpatient admissions for patients receiving outpatient chemotherapyNot available
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapyNot available
Ratio of unplanned hospital visits after hospital outpatient surgery1.1Same as national158
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate13.5Same as national137
Rate of readmission for CABGNot available
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients17.8Same as national85
Heart failure (HF) 30-Day Readmission Rate20.9Same as national397
Rate of readmission after hip/knee replacement4.2Same as national54
Pneumonia (PN) 30-Day Readmission Rate17.7Same as national437

Patient Experience (HCAHPS)

higher is better · 9 measures reported

What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.

MeasureScoreSample
Nurse communication - star rating3584
Doctor communication - star rating2584
Communication about medicines - star rating2584
Discharge information - star rating3584
Cleanliness - star rating3584
Quietness - star rating2584
Overall hospital rating - star rating3584
Recommend hospital - star rating3584
Summary star rating3584

Timely & Effective Care

higher is better (unless a wait time) · 30 measures reported

How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.

MeasureScoreSample
Emergency department volumemedium
Global Malnutrition Composite Score
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented
Global Malnutrition Composite Score: Malnutrition Risk Screening
Global Malnutrition Composite Score: Nutrition Assessment
Global Malnutrition Composite Score: Nutritional Care Plan
Hospital Harm - Severe Hyperglycemia
Hospital Harm - Severe Hypoglycemia12420
Hospital Harm - Opioid Related Adverse Events04096
Healthcare workers given influenza vaccination631704
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better203386
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better202369
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better
Left before being seen438020
Head CT results
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients89169
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery
ST-Segment Elevation Myocardial Infarction (STEMI)
Safe Use of Opioids - Concurrent Prescribing111514
Appropriate care for severe sepsis and septic shock94133
Septic Shock 3-Hour Bundle9845
Septic Shock 6-Hour Bundle9841
Severe Sepsis 3-Hour Bundle96134
Severe Sepsis 6-Hour Bundle10084
Discharged on Antithrombotic Therapy
Anticoagulation Therapy for Atrial Fibrillation/Flutter
Antithrombotic Therapy by End of Hospital Day 2
Venous Thromboembolism Prophylaxis
Intensive Care Unit Venous Thromboembolism Prophylaxis96920

Maternal Health

lower is better · 4 measures reported

Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.

MeasureScoreSample
Cesarean Birth
Risk Adjusted Severe Obstetric Complications (All)
Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases)
Maternal Morbidity Structural MeasureYes

Frequently asked questions

How is Glendale Mem Hospital & Hlth Center rated?
Glendale Mem Hospital & Hlth Center has a 4 out of 5 CMS overall star rating as of the latest CMS release.
Does Glendale Mem Hospital & Hlth Center have emergency services?
Yes. Glendale Mem Hospital & Hlth Center operates a 24/7 emergency department.
Where is Glendale Mem Hospital & Hlth Center located?
Glendale Mem Hospital & Hlth Center is located at 1420 S Central Ave, Glendale, CA 91204.
What type of hospital is Glendale Mem Hospital & Hlth Center?
Glendale Mem Hospital & Hlth Center is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Private).

Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.

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