Acute Care Hospitals · Voluntary non-profit - Private
Hackensack University Medical Center
- 30 Prospect Ave, Hackensack, NJ 07601
- (551) 996-2000
- Acute Care Hospitals
- Emergency services available 24/7
At a glance
Hackensack University Medical Center carries a 5-star CMS overall rating — above the national norm. On healthcare-associated infection measures, it performs better than the national average on 18 and worse on 0. For 30-day readmissions, it beats the national rate on 2 measures and trails on 1.
Healthcare-Associated Infections
lower is better · 36 measures reported
Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.
| Measure | Score | Compared to national |
|---|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | 0.142 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 0.644 | Better than national |
| Central Line Associated Bloodstream Infection: Number of Device Days | 19222 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 21.498 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 7 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards) | 0.326 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.257 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 0.771 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 19658 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 28.118 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 13 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards) | 0.462 | Better than national |
| SSI - Colon Surgery: Lower Confidence Limit | 0.314 | Same as national |
| SSI - Colon Surgery: Upper Confidence Limit | 1.182 | Same as national |
| SSI - Colon Surgery: Number of Procedures | 526 | Same as national |
| SSI - Colon Surgery: Predicted Cases | 13.968 | Same as national |
| SSI - Colon Surgery: Observed Cases | 9 | Same as national |
| SSI - Colon Surgery | 0.644 | Same as national |
| SSI - Abdominal Hysterectomy: Lower Confidence Limit | 0.087 | Same as national |
| SSI - Abdominal Hysterectomy: Upper Confidence Limit | 1.717 | Same as national |
| SSI - Abdominal Hysterectomy: Number of Procedures | 468 | Same as national |
| SSI - Abdominal Hysterectomy: Predicted Cases | 3.849 | Same as national |
| SSI - Abdominal Hysterectomy: Observed Cases | 2 | Same as national |
| SSI - Abdominal Hysterectomy | 0.520 | Same as national |
| MRSA Bacteremia: Lower Confidence Limit | 0.369 | Same as national |
| MRSA Bacteremia: Upper Confidence Limit | 1.063 | Same as national |
| MRSA Bacteremia: Patient Days | 267405 | Same as national |
| MRSA Bacteremia: Predicted Cases | 21.581 | Same as national |
| MRSA Bacteremia: Observed Cases | 14 | Same as national |
| MRSA Bacteremia | 0.649 | Same as national |
| Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.293 | Better than national |
| Clostridium Difficile (C.Diff): Upper Confidence Limit | 0.510 | Better than national |
| Clostridium Difficile (C.Diff): Patient Days | 242665 | Better than national |
| Clostridium Difficile (C.Diff): Predicted Cases | 128.169 | Better than national |
| Clostridium Difficile (C.Diff): Observed Cases | 50 | Better than national |
| Clostridium Difficile (C.Diff) | 0.390 | Better than national |
Complications & Deaths
lower is better · 20 measures reported
Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Rate of complications for hip/knee replacement patients | 3.2 | Same as national | 116 |
| Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate | 3.2 | Better than national | 3697 |
| Death rate for heart attack patients | 9.8 | Better than national | 355 |
| Death rate for CABG surgery patients | 1.6 | Same as national | 248 |
| Death rate for COPD patients | 6.3 | Better than national | 223 |
| Death rate for heart failure patients | 8.1 | Better than national | 990 |
| Death rate for pneumonia patients | 10.1 | Better than national | 1089 |
| Death rate for stroke patients | 10.4 | Better than national | 482 |
| Pressure ulcer rate | 0.58 | Same as national | 15623 |
| Death rate among surgical inpatients with serious treatable complications | 163.25 | Same as national | 238 |
| Iatrogenic pneumothorax rate | 0.16 | Same as national | 15346 |
| In-hospital fall-associated fracture rate | 0.22 | Same as national | 16531 |
| Postoperative hemorrhage or hematoma rate | 1.65 | Same as national | 3764 |
| Postoperative acute kidney injury requiring dialysis rate | 1.44 | Same as national | 1630 |
| Postoperative respiratory failure rate | 4.88 | Better than national | 1627 |
| Perioperative pulmonary embolism or deep vein thrombosis rate | 2.13 | Same as national | 4288 |
| Postoperative sepsis rate | 4.25 | Same as national | 1599 |
| Postoperative wound dehiscence rate | 1.28 | Same as national | 1101 |
| Abdominopelvic accidental puncture or laceration rate | 0.88 | Same as national | 3345 |
| CMS Medicare PSI 90: Patient safety and adverse events composite | 0.72 | Better than national | — |
Unplanned Hospital Visits & Readmissions
lower is better · 14 measures reported
How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Hospital return days for heart attack patients | 14.1 | Not available | 435 |
| Hospital return days for heart failure patients | 17.5 | Not available | 1119 |
| Hospital return days for pneumonia patients | 30.4 | Not available | 1118 |
| Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) | 14.4 | Same as national | 6342 |
| Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) | 12.1 | Same as national | 706 |
| Rate of inpatient admissions for patients receiving outpatient chemotherapy | 14.3 | Worse than national | 1195 |
| Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy | 3.6 | Better than national | 1195 |
| Ratio of unplanned hospital visits after hospital outpatient surgery | 0.7 | Better than national | 2075 |
| Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | 13 | Same as national | 435 |
| Rate of readmission for CABG | 8.9 | Same as national | 245 |
| Rate of readmission for chronic obstructive pulmonary disease (COPD) patients | 17 | Same as national | 249 |
| Heart failure (HF) 30-Day Readmission Rate | 18 | Same as national | 1119 |
| Rate of readmission after hip/knee replacement | 4.2 | Same as national | 103 |
| Pneumonia (PN) 30-Day Readmission Rate | 16.6 | Same as national | 1118 |
Patient Experience (HCAHPS)
higher is better · 9 measures reported
What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.
| Measure | Score | Sample |
|---|---|---|
| Nurse communication - star rating | 3 | 3784 |
| Doctor communication - star rating | 3 | 3784 |
| Communication about medicines - star rating | 2 | 3784 |
| Discharge information - star rating | 3 | 3784 |
| Cleanliness - star rating | 3 | 3784 |
| Quietness - star rating | 2 | 3784 |
| Overall hospital rating - star rating | 3 | 3784 |
| Recommend hospital - star rating | 4 | 3784 |
| Summary star rating | 3 | 3784 |
Timely & Effective Care
higher is better (unless a wait time) · 30 measures reported
How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.
| Measure | Score | Sample |
|---|---|---|
| Emergency department volume | very high | — |
| Global Malnutrition Composite Score | — | — |
| Global Malnutrition Composite Score: Malnutrition Diagnosis Documented | — | — |
| Global Malnutrition Composite Score: Malnutrition Risk Screening | — | — |
| Global Malnutrition Composite Score: Nutrition Assessment | — | — |
| Global Malnutrition Composite Score: Nutritional Care Plan | — | — |
| Hospital Harm - Severe Hyperglycemia | — | — |
| Hospital Harm - Severe Hypoglycemia | — | — |
| Hospital Harm - Opioid Related Adverse Events | — | — |
| Healthcare workers given influenza vaccination | 97 | 10071 |
| Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better | 197 | 398 |
| Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better | 197 | 384 |
| Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better | 204 | 12 |
| Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better | — | — |
| Left before being seen | 1 | 150754 |
| Head CT results | 92 | 12 |
| Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients | 93 | 149 |
| Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery | — | — |
| ST-Segment Elevation Myocardial Infarction (STEMI) | — | — |
| Safe Use of Opioids - Concurrent Prescribing | 17 | 8529 |
| Appropriate care for severe sepsis and septic shock | 72 | 194 |
| Septic Shock 3-Hour Bundle | 75 | 76 |
| Septic Shock 6-Hour Bundle | 95 | 40 |
| Severe Sepsis 3-Hour Bundle | 88 | 194 |
| Severe Sepsis 6-Hour Bundle | 93 | 113 |
| Discharged on Antithrombotic Therapy | 95 | 725 |
| Anticoagulation Therapy for Atrial Fibrillation/Flutter | 80 | 226 |
| Antithrombotic Therapy by End of Hospital Day 2 | 91 | 658 |
| Venous Thromboembolism Prophylaxis | — | — |
| Intensive Care Unit Venous Thromboembolism Prophylaxis | — | — |
Maternal Health
lower is better · 4 measures reported
Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.
| Measure | Score | Sample |
|---|---|---|
| Cesarean Birth | — | — |
| Risk Adjusted Severe Obstetric Complications (All) | — | — |
| Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases) | — | — |
| Maternal Morbidity Structural Measure | Yes | — |
Frequently asked questions
- How is Hackensack University Medical Center rated?
- Hackensack University Medical Center has a 5 out of 5 CMS overall star rating as of the latest CMS release.
- Does Hackensack University Medical Center have emergency services?
- Yes. Hackensack University Medical Center operates a 24/7 emergency department.
- Where is Hackensack University Medical Center located?
- Hackensack University Medical Center is located at 30 Prospect Ave, Hackensack, NJ 07601.
- What type of hospital is Hackensack University Medical Center?
- Hackensack University Medical Center is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Private).
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Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.