Acute Care Hospitals · Proprietary
Hillcrest Medical Center
- 1120 South Utica Avenue, Tulsa, OK 74104
- (918) 579-1000
- Acute Care Hospitals
- Emergency services available 24/7
At a glance
Hillcrest Medical Center carries a 3-star CMS overall rating — in line with the national norm. On healthcare-associated infection measures, it performs better than the national average on 18 and worse on 0.
Healthcare-Associated Infections
lower is better · 36 measures reported
Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.
| Measure | Score | Compared to national |
|---|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | 0.186 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 0.700 | Better than national |
| Central Line Associated Bloodstream Infection: Number of Device Days | 21839 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 23.594 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 9 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards) | 0.381 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.168 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 0.588 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 21212 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 30.316 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 10 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards) | 0.330 | Better than national |
| SSI - Colon Surgery: Lower Confidence Limit | 0.070 | Same as national |
| SSI - Colon Surgery: Upper Confidence Limit | 1.376 | Same as national |
| SSI - Colon Surgery: Number of Procedures | 162 | Same as national |
| SSI - Colon Surgery: Predicted Cases | 4.802 | Same as national |
| SSI - Colon Surgery: Observed Cases | 2 | Same as national |
| SSI - Colon Surgery | 0.416 | Same as national |
| SSI - Abdominal Hysterectomy: Lower Confidence Limit | 0.110 | Same as national |
| SSI - Abdominal Hysterectomy: Upper Confidence Limit | 2.163 | Same as national |
| SSI - Abdominal Hysterectomy: Number of Procedures | 334 | Same as national |
| SSI - Abdominal Hysterectomy: Predicted Cases | 3.055 | Same as national |
| SSI - Abdominal Hysterectomy: Observed Cases | 2 | Same as national |
| SSI - Abdominal Hysterectomy | 0.655 | Same as national |
| MRSA Bacteremia: Lower Confidence Limit | 0.207 | Same as national |
| MRSA Bacteremia: Upper Confidence Limit | 1.060 | Same as national |
| MRSA Bacteremia: Patient Days | 134205 | Same as national |
| MRSA Bacteremia: Predicted Cases | 11.775 | Same as national |
| MRSA Bacteremia: Observed Cases | 6 | Same as national |
| MRSA Bacteremia | 0.510 | Same as national |
| Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.076 | Better than national |
| Clostridium Difficile (C.Diff): Upper Confidence Limit | 0.287 | Better than national |
| Clostridium Difficile (C.Diff): Patient Days | 120323 | Better than national |
| Clostridium Difficile (C.Diff): Predicted Cases | 57.578 | Better than national |
| Clostridium Difficile (C.Diff): Observed Cases | 9 | Better than national |
| Clostridium Difficile (C.Diff) | 0.156 | Better than national |
Complications & Deaths
lower is better · 20 measures reported
Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Rate of complications for hip/knee replacement patients | 3.8 | Same as national | 128 |
| Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate | 3.9 | Same as national | 1869 |
| Death rate for heart attack patients | 12.1 | Same as national | 224 |
| Death rate for CABG surgery patients | 2.1 | Same as national | 151 |
| Death rate for COPD patients | 8.3 | Same as national | 127 |
| Death rate for heart failure patients | 10.6 | Same as national | 419 |
| Death rate for pneumonia patients | 19.9 | Worse than national | 465 |
| Death rate for stroke patients | 16.3 | Worse than national | 296 |
| Pressure ulcer rate | 0.44 | Same as national | 6814 |
| Death rate among surgical inpatients with serious treatable complications | 177.08 | Same as national | 179 |
| Iatrogenic pneumothorax rate | 0.16 | Same as national | 8372 |
| In-hospital fall-associated fracture rate | 0.23 | Same as national | 8948 |
| Postoperative hemorrhage or hematoma rate | 2.11 | Same as national | 2115 |
| Postoperative acute kidney injury requiring dialysis rate | 1.97 | Same as national | 872 |
| Postoperative respiratory failure rate | 9.48 | Same as national | 916 |
| Perioperative pulmonary embolism or deep vein thrombosis rate | 3.77 | Same as national | 2421 |
| Postoperative sepsis rate | 4.67 | Same as national | 903 |
| Postoperative wound dehiscence rate | 1.85 | Same as national | 452 |
| Abdominopelvic accidental puncture or laceration rate | 0.90 | Same as national | 1740 |
| CMS Medicare PSI 90: Patient safety and adverse events composite | 0.93 | Same as national | — |
Unplanned Hospital Visits & Readmissions
lower is better · 14 measures reported
How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Hospital return days for heart attack patients | -11.2 | Not available | 262 |
| Hospital return days for heart failure patients | -8.4 | Not available | 506 |
| Hospital return days for pneumonia patients | -5.7 | Not available | 488 |
| Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) | 14.2 | Same as national | 3206 |
| Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) | 13.7 | Same as national | 720 |
| Rate of inpatient admissions for patients receiving outpatient chemotherapy | 11.9 | Same as national | 198 |
| Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy | 4.6 | Same as national | 198 |
| Ratio of unplanned hospital visits after hospital outpatient surgery | 1 | Same as national | 526 |
| Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | 13.4 | Same as national | 262 |
| Rate of readmission for CABG | 10.6 | Same as national | 148 |
| Rate of readmission for chronic obstructive pulmonary disease (COPD) patients | 17.7 | Same as national | 154 |
| Heart failure (HF) 30-Day Readmission Rate | 18.2 | Same as national | 506 |
| Rate of readmission after hip/knee replacement | 4.7 | Same as national | 117 |
| Pneumonia (PN) 30-Day Readmission Rate | 15.2 | Same as national | 488 |
Patient Experience (HCAHPS)
higher is better · 9 measures reported
What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.
| Measure | Score | Sample |
|---|---|---|
| Nurse communication - star rating | 3 | 1159 |
| Doctor communication - star rating | 2 | 1159 |
| Communication about medicines - star rating | 2 | 1159 |
| Discharge information - star rating | 2 | 1159 |
| Cleanliness - star rating | 3 | 1159 |
| Quietness - star rating | 3 | 1159 |
| Overall hospital rating - star rating | 3 | 1159 |
| Recommend hospital - star rating | 3 | 1159 |
| Summary star rating | 3 | 1159 |
Timely & Effective Care
higher is better (unless a wait time) · 30 measures reported
How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.
| Measure | Score | Sample |
|---|---|---|
| Emergency department volume | high | — |
| Global Malnutrition Composite Score | — | — |
| Global Malnutrition Composite Score: Malnutrition Diagnosis Documented | — | — |
| Global Malnutrition Composite Score: Malnutrition Risk Screening | — | — |
| Global Malnutrition Composite Score: Nutrition Assessment | — | — |
| Global Malnutrition Composite Score: Nutritional Care Plan | — | — |
| Hospital Harm - Severe Hyperglycemia | — | — |
| Hospital Harm - Severe Hypoglycemia | — | — |
| Hospital Harm - Opioid Related Adverse Events | — | — |
| Healthcare workers given influenza vaccination | 95 | 3582 |
| Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better | 232 | 404 |
| Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better | 232 | 371 |
| Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better | 192 | 28 |
| Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better | — | — |
| Left before being seen | 5 | 46928 |
| Head CT results | — | — |
| Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients | 96 | 84 |
| Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery | — | — |
| ST-Segment Elevation Myocardial Infarction (STEMI) | — | — |
| Safe Use of Opioids - Concurrent Prescribing | 12 | 6683 |
| Appropriate care for severe sepsis and septic shock | 71 | 1089 |
| Septic Shock 3-Hour Bundle | 78 | 389 |
| Septic Shock 6-Hour Bundle | 94 | 239 |
| Severe Sepsis 3-Hour Bundle | 83 | 1091 |
| Severe Sepsis 6-Hour Bundle | 96 | 542 |
| Discharged on Antithrombotic Therapy | 98 | 505 |
| Anticoagulation Therapy for Atrial Fibrillation/Flutter | — | — |
| Antithrombotic Therapy by End of Hospital Day 2 | — | — |
| Venous Thromboembolism Prophylaxis | 96 | 11759 |
| Intensive Care Unit Venous Thromboembolism Prophylaxis | 98 | 3813 |
Maternal Health
lower is better · 4 measures reported
Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.
| Measure | Score | Sample |
|---|---|---|
| Cesarean Birth | — | — |
| Risk Adjusted Severe Obstetric Complications (All) | — | — |
| Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases) | — | — |
| Maternal Morbidity Structural Measure | Yes | — |
Frequently asked questions
- How is Hillcrest Medical Center rated?
- Hillcrest Medical Center has a 3 out of 5 CMS overall star rating as of the latest CMS release.
- Does Hillcrest Medical Center have emergency services?
- Yes. Hillcrest Medical Center operates a 24/7 emergency department.
- Where is Hillcrest Medical Center located?
- Hillcrest Medical Center is located at 1120 South Utica Avenue, Tulsa, OK 74104.
- What type of hospital is Hillcrest Medical Center?
- Hillcrest Medical Center is classified by CMS as a Acute Care Hospitals facility (Proprietary).
Compare with nearby hospitals
Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.