JCIPatientSafety.orgHospital Quality Directory

Acute Care Hospitals · Voluntary non-profit - Private

Holy Cross Hospital

2 / 5

At a glance

Holy Cross Hospital carries a 2-star CMS overall rating — below the national norm. On healthcare-associated infection measures, it performs better than the national average on 6 and worse on 0.

Healthcare-Associated Infections

lower is better · 36 measures reported

Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.

MeasureScoreCompared to national
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit0.509Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit5.447Same as national
Central Line Associated Bloodstream Infection: Number of Device Days2354Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases1.499Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases3Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards)2.001Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit0.323Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit6.360Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days1847Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases1.039Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases2Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards)1.925Same as national
SSI - Colon Surgery: Lower Confidence LimitNot available
SSI - Colon Surgery: Upper Confidence LimitNot available
SSI - Colon Surgery: Number of ProceduresNot available
SSI - Colon Surgery: Predicted CasesNot available
SSI - Colon Surgery: Observed CasesNot available
SSI - Colon SurgeryNot available
SSI - Abdominal Hysterectomy: Lower Confidence LimitNot available
SSI - Abdominal Hysterectomy: Upper Confidence LimitNot available
SSI - Abdominal Hysterectomy: Number of ProceduresNot available
SSI - Abdominal Hysterectomy: Predicted CasesNot available
SSI - Abdominal Hysterectomy: Observed CasesNot available
SSI - Abdominal HysterectomyNot available
MRSA Bacteremia: Lower Confidence LimitSame as national
MRSA Bacteremia: Upper Confidence Limit2.422Same as national
MRSA Bacteremia: Patient Days26196Same as national
MRSA Bacteremia: Predicted Cases1.237Same as national
MRSA Bacteremia: Observed Cases0Same as national
MRSA Bacteremia0.000Same as national
Clostridium Difficile (C.Diff): Lower Confidence Limit0.004Better than national
Clostridium Difficile (C.Diff): Upper Confidence Limit0.413Better than national
Clostridium Difficile (C.Diff): Patient Days26196Better than national
Clostridium Difficile (C.Diff): Predicted Cases11.948Better than national
Clostridium Difficile (C.Diff): Observed Cases1Better than national
Clostridium Difficile (C.Diff)0.084Better than national

Complications & Deaths

lower is better · 20 measures reported

Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.

MeasureScoreCompared to nationalSample
Rate of complications for hip/knee replacement patientsNot available
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate4.5Same as national187
Death rate for heart attack patientsNot available
Death rate for CABG surgery patientsNot available
Death rate for COPD patients7.9Same as national61
Death rate for heart failure patients7.9Better than national111
Death rate for pneumonia patients17.8Same as national72
Death rate for stroke patients13.5Same as national37
Pressure ulcer rate0.40Same as national1034
Death rate among surgical inpatients with serious treatable complicationsNot available
Iatrogenic pneumothorax rate0.20Same as national1231
In-hospital fall-associated fracture rate0.26Same as national1285
Postoperative hemorrhage or hematoma rateNot available
Postoperative acute kidney injury requiring dialysis rateNot available
Postoperative respiratory failure rateNot available
Perioperative pulmonary embolism or deep vein thrombosis rateNot available
Postoperative sepsis rateNot available
Postoperative wound dehiscence rateNot available
Abdominopelvic accidental puncture or laceration rate1.05Same as national76
CMS Medicare PSI 90: Patient safety and adverse events composite0.93Same as national

Unplanned Hospital Visits & Readmissions

lower is better · 14 measures reported

How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.

MeasureScoreCompared to nationalSample
Hospital return days for heart attack patientsNot available
Hospital return days for heart failure patients8.7Not available141
Hospital return days for pneumonia patients32.7Not available65
Hybrid Hospital-Wide All-Cause Readmission Measure (HWR)15.7Same as national293
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)13.2Same as national78
Rate of inpatient admissions for patients receiving outpatient chemotherapyNot available
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapyNot available
Ratio of unplanned hospital visits after hospital outpatient surgeryNot available
Acute Myocardial Infarction (AMI) 30-Day Readmission RateNot available
Rate of readmission for CABGNot available
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients19.4Same as national66
Heart failure (HF) 30-Day Readmission Rate19.5Same as national141
Rate of readmission after hip/knee replacementNot available
Pneumonia (PN) 30-Day Readmission Rate15.9Same as national65

Patient Experience (HCAHPS)

higher is better · 9 measures reported

What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.

MeasureScoreSample
Nurse communication - star rating1184
Doctor communication - star rating2184
Communication about medicines - star rating1184
Discharge information - star rating1184
Cleanliness - star rating2184
Quietness - star rating1184
Overall hospital rating - star rating1184
Recommend hospital - star rating1184
Summary star rating1184

Timely & Effective Care

higher is better (unless a wait time) · 30 measures reported

How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.

MeasureScoreSample
Emergency department volumemedium
Global Malnutrition Composite Score
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented
Global Malnutrition Composite Score: Malnutrition Risk Screening
Global Malnutrition Composite Score: Nutrition Assessment
Global Malnutrition Composite Score: Nutritional Care Plan
Hospital Harm - Severe Hyperglycemia166947
Hospital Harm - Severe Hypoglycemia21071
Hospital Harm - Opioid Related Adverse Events11339
Healthcare workers given influenza vaccination96639
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better181405
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better170361
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better33833
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better40212
Left before being seen138272
Head CT results
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients10076
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery
ST-Segment Elevation Myocardial Infarction (STEMI)
Safe Use of Opioids - Concurrent Prescribing9270
Appropriate care for severe sepsis and septic shock57246
Septic Shock 3-Hour Bundle6776
Septic Shock 6-Hour Bundle9143
Severe Sepsis 3-Hour Bundle78248
Severe Sepsis 6-Hour Bundle92142
Discharged on Antithrombotic Therapy10046
Anticoagulation Therapy for Atrial Fibrillation/Flutter
Antithrombotic Therapy by End of Hospital Day 29264
Venous Thromboembolism Prophylaxis832061
Intensive Care Unit Venous Thromboembolism Prophylaxis86522

Maternal Health

lower is better · 4 measures reported

Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.

MeasureScoreSample
Cesarean Birth
Risk Adjusted Severe Obstetric Complications (All)
Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases)
Maternal Morbidity Structural MeasureNot Applicable (our hospital does not provide inpatient labor/delivery care)

Frequently asked questions

How is Holy Cross Hospital rated?
Holy Cross Hospital has a 2 out of 5 CMS overall star rating as of the latest CMS release.
Does Holy Cross Hospital have emergency services?
Yes. Holy Cross Hospital operates a 24/7 emergency department.
Where is Holy Cross Hospital located?
Holy Cross Hospital is located at 2701 W 68th Street, Chicago, IL 60629.
What type of hospital is Holy Cross Hospital?
Holy Cross Hospital is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Private).

Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.

Report an issue with this page