Acute Care Hospitals · Proprietary
Holy Family Hospital
- 70 East Street, Methuen, MA 01844
- (978) 687-0156
- Acute Care Hospitals
- Emergency services available 24/7
At a glance
Holy Family Hospital carries a 2-star CMS overall rating — below the national norm. On healthcare-associated infection measures, it performs better than the national average on 6 and worse on 0. For 30-day readmissions, it beats the national rate on 0 measures and trails on 1.
Healthcare-Associated Infections
lower is better · 36 measures reported
Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.
| Measure | Score | Compared to national |
|---|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | 0.046 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 4.516 | Same as national |
| Central Line Associated Bloodstream Infection: Number of Device Days | 1388 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 1.092 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 1 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards) | 0.916 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.507 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 3.849 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 2993 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 2.507 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 4 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards) | 1.596 | Same as national |
| SSI - Colon Surgery: Lower Confidence Limit | — | Not available |
| SSI - Colon Surgery: Upper Confidence Limit | — | Not available |
| SSI - Colon Surgery: Number of Procedures | 28 | Not available |
| SSI - Colon Surgery: Predicted Cases | 0.738 | Not available |
| SSI - Colon Surgery: Observed Cases | 0 | Not available |
| SSI - Colon Surgery | — | Not available |
| SSI - Abdominal Hysterectomy: Lower Confidence Limit | — | Not available |
| SSI - Abdominal Hysterectomy: Upper Confidence Limit | — | Not available |
| SSI - Abdominal Hysterectomy: Number of Procedures | 15 | Not available |
| SSI - Abdominal Hysterectomy: Predicted Cases | 0.129 | Not available |
| SSI - Abdominal Hysterectomy: Observed Cases | 0 | Not available |
| SSI - Abdominal Hysterectomy | — | Not available |
| MRSA Bacteremia: Lower Confidence Limit | 0.027 | Same as national |
| MRSA Bacteremia: Upper Confidence Limit | 2.697 | Same as national |
| MRSA Bacteremia: Patient Days | 44602 | Same as national |
| MRSA Bacteremia: Predicted Cases | 1.829 | Same as national |
| MRSA Bacteremia: Observed Cases | 1 | Same as national |
| MRSA Bacteremia | 0.547 | Same as national |
| Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.066 | Better than national |
| Clostridium Difficile (C.Diff): Upper Confidence Limit | 0.503 | Better than national |
| Clostridium Difficile (C.Diff): Patient Days | 42067 | Better than national |
| Clostridium Difficile (C.Diff): Predicted Cases | 19.176 | Better than national |
| Clostridium Difficile (C.Diff): Observed Cases | 4 | Better than national |
| Clostridium Difficile (C.Diff) | 0.209 | Better than national |
Complications & Deaths
lower is better · 20 measures reported
Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Rate of complications for hip/knee replacement patients | 4.2 | Same as national | 153 |
| Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate | 4.1 | Same as national | 1233 |
| Death rate for heart attack patients | 12.9 | Same as national | 113 |
| Death rate for CABG surgery patients | — | Not available | — |
| Death rate for COPD patients | 7.5 | Same as national | 162 |
| Death rate for heart failure patients | 10.1 | Same as national | 438 |
| Death rate for pneumonia patients | 14.1 | Same as national | 572 |
| Death rate for stroke patients | 13 | Same as national | 158 |
| Pressure ulcer rate | 0.43 | Same as national | 4734 |
| Death rate among surgical inpatients with serious treatable complications | 167.59 | Same as national | 30 |
| Iatrogenic pneumothorax rate | 0.17 | Same as national | 6142 |
| In-hospital fall-associated fracture rate | 0.26 | Same as national | 6115 |
| Postoperative hemorrhage or hematoma rate | 1.97 | Same as national | 749 |
| Postoperative acute kidney injury requiring dialysis rate | 1.64 | Same as national | 127 |
| Postoperative respiratory failure rate | 12.95 | Same as national | 124 |
| Perioperative pulmonary embolism or deep vein thrombosis rate | 2.62 | Same as national | 731 |
| Postoperative sepsis rate | 5.84 | Same as national | 120 |
| Postoperative wound dehiscence rate | 1.67 | Same as national | 184 |
| Abdominopelvic accidental puncture or laceration rate | 0.92 | Same as national | 800 |
| CMS Medicare PSI 90: Patient safety and adverse events composite | 0.99 | Same as national | — |
Unplanned Hospital Visits & Readmissions
lower is better · 14 measures reported
How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Hospital return days for heart attack patients | 14.5 | Not available | 70 |
| Hospital return days for heart failure patients | 20 | Not available | 535 |
| Hospital return days for pneumonia patients | 26.3 | Not available | 608 |
| Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) | 15.8 | Same as national | 1999 |
| Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) | 11.6 | Same as national | 1396 |
| Rate of inpatient admissions for patients receiving outpatient chemotherapy | — | Not available | — |
| Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy | — | Not available | — |
| Ratio of unplanned hospital visits after hospital outpatient surgery | 1 | Same as national | 202 |
| Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | 13.9 | Same as national | 70 |
| Rate of readmission for CABG | — | Not available | — |
| Rate of readmission for chronic obstructive pulmonary disease (COPD) patients | 19.3 | Same as national | 182 |
| Heart failure (HF) 30-Day Readmission Rate | 20.9 | Same as national | 535 |
| Rate of readmission after hip/knee replacement | 7.5 | Worse than national | 131 |
| Pneumonia (PN) 30-Day Readmission Rate | 16.9 | Same as national | 608 |
Patient Experience (HCAHPS)
higher is better · 9 measures reported
What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.
| Measure | Score | Sample |
|---|---|---|
| Nurse communication - star rating | 2 | 506 |
| Doctor communication - star rating | 2 | 506 |
| Communication about medicines - star rating | 1 | 506 |
| Discharge information - star rating | 3 | 506 |
| Cleanliness - star rating | 2 | 506 |
| Quietness - star rating | 1 | 506 |
| Overall hospital rating - star rating | 1 | 506 |
| Recommend hospital - star rating | 2 | 506 |
| Summary star rating | 2 | 506 |
Timely & Effective Care
higher is better (unless a wait time) · 30 measures reported
How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.
| Measure | Score | Sample |
|---|---|---|
| Emergency department volume | high | — |
| Global Malnutrition Composite Score | — | — |
| Global Malnutrition Composite Score: Malnutrition Diagnosis Documented | — | — |
| Global Malnutrition Composite Score: Malnutrition Risk Screening | — | — |
| Global Malnutrition Composite Score: Nutrition Assessment | — | — |
| Global Malnutrition Composite Score: Nutritional Care Plan | — | — |
| Hospital Harm - Severe Hyperglycemia | 12 | 8527 |
| Hospital Harm - Severe Hypoglycemia | 1 | 1812 |
| Hospital Harm - Opioid Related Adverse Events | — | — |
| Healthcare workers given influenza vaccination | 46 | 2100 |
| Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better | 238 | 435 |
| Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better | 233 | 403 |
| Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better | 360 | 22 |
| Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better | — | — |
| Left before being seen | 5 | 57753 |
| Head CT results | 50 | 12 |
| Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients | 100 | 92 |
| Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery | — | — |
| ST-Segment Elevation Myocardial Infarction (STEMI) | — | — |
| Safe Use of Opioids - Concurrent Prescribing | 16 | 1516 |
| Appropriate care for severe sepsis and septic shock | 47 | 113 |
| Septic Shock 3-Hour Bundle | 54 | 28 |
| Septic Shock 6-Hour Bundle | 64 | 11 |
| Severe Sepsis 3-Hour Bundle | 73 | 113 |
| Severe Sepsis 6-Hour Bundle | 83 | 63 |
| Discharged on Antithrombotic Therapy | — | — |
| Anticoagulation Therapy for Atrial Fibrillation/Flutter | — | — |
| Antithrombotic Therapy by End of Hospital Day 2 | 90 | 92 |
| Venous Thromboembolism Prophylaxis | — | — |
| Intensive Care Unit Venous Thromboembolism Prophylaxis | — | — |
Maternal Health
lower is better · 4 measures reported
Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.
| Measure | Score | Sample |
|---|---|---|
| Cesarean Birth | — | — |
| Risk Adjusted Severe Obstetric Complications (All) | — | — |
| Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases) | — | — |
| Maternal Morbidity Structural Measure | Yes | — |
Frequently asked questions
- How is Holy Family Hospital rated?
- Holy Family Hospital has a 2 out of 5 CMS overall star rating as of the latest CMS release.
- Does Holy Family Hospital have emergency services?
- Yes. Holy Family Hospital operates a 24/7 emergency department.
- Where is Holy Family Hospital located?
- Holy Family Hospital is located at 70 East Street, Methuen, MA 01844.
- What type of hospital is Holy Family Hospital?
- Holy Family Hospital is classified by CMS as a Acute Care Hospitals facility (Proprietary).
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Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.