Acute Care Hospitals · Voluntary non-profit - Private
Intermountain Health Utah Valley Hospital
- 1034 North 500 West, Provo, UT 84604
- (801) 373-7850
- Acute Care Hospitals
- Emergency services available 24/7
At a glance
Intermountain Health Utah Valley Hospital carries a 5-star CMS overall rating — above the national norm. On healthcare-associated infection measures, it performs better than the national average on 24 and worse on 0. For 30-day readmissions, it beats the national rate on 1 measure and trails on 0.
Healthcare-Associated Infections
lower is better · 36 measures reported
Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.
| Measure | Score | Compared to national |
|---|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | 0.047 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 0.502 | Better than national |
| Central Line Associated Bloodstream Infection: Number of Device Days | 14507 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 16.270 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 3 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards) | 0.184 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.053 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 0.568 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 11587 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 14.372 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 3 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards) | 0.209 | Better than national |
| SSI - Colon Surgery: Lower Confidence Limit | 0.179 | Same as national |
| SSI - Colon Surgery: Upper Confidence Limit | 1.917 | Same as national |
| SSI - Colon Surgery: Number of Procedures | 155 | Same as national |
| SSI - Colon Surgery: Predicted Cases | 4.259 | Same as national |
| SSI - Colon Surgery: Observed Cases | 3 | Same as national |
| SSI - Colon Surgery | 0.704 | Same as national |
| SSI - Abdominal Hysterectomy: Lower Confidence Limit | — | Not available |
| SSI - Abdominal Hysterectomy: Upper Confidence Limit | — | Not available |
| SSI - Abdominal Hysterectomy: Number of Procedures | 87 | Not available |
| SSI - Abdominal Hysterectomy: Predicted Cases | 0.682 | Not available |
| SSI - Abdominal Hysterectomy: Observed Cases | 0 | Not available |
| SSI - Abdominal Hysterectomy | — | Not available |
| MRSA Bacteremia: Lower Confidence Limit | 0.009 | Better than national |
| MRSA Bacteremia: Upper Confidence Limit | 0.876 | Better than national |
| MRSA Bacteremia: Patient Days | 97207 | Better than national |
| MRSA Bacteremia: Predicted Cases | 5.629 | Better than national |
| MRSA Bacteremia: Observed Cases | 1 | Better than national |
| MRSA Bacteremia | 0.178 | Better than national |
| Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.140 | Better than national |
| Clostridium Difficile (C.Diff): Upper Confidence Limit | 0.438 | Better than national |
| Clostridium Difficile (C.Diff): Patient Days | 75440 | Better than national |
| Clostridium Difficile (C.Diff): Predicted Cases | 46.576 | Better than national |
| Clostridium Difficile (C.Diff): Observed Cases | 12 | Better than national |
| Clostridium Difficile (C.Diff) | 0.258 | Better than national |
Complications & Deaths
lower is better · 20 measures reported
Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Rate of complications for hip/knee replacement patients | 3.1 | Same as national | 70 |
| Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate | 3.9 | Same as national | 1789 |
| Death rate for heart attack patients | 11.1 | Same as national | 329 |
| Death rate for CABG surgery patients | 2.6 | Same as national | 98 |
| Death rate for COPD patients | — | Not available | — |
| Death rate for heart failure patients | 12.4 | Same as national | 308 |
| Death rate for pneumonia patients | 17.7 | Same as national | 321 |
| Death rate for stroke patients | 13.8 | Same as national | 299 |
| Pressure ulcer rate | 0.43 | Same as national | 4751 |
| Death rate among surgical inpatients with serious treatable complications | 174.64 | Same as national | 127 |
| Iatrogenic pneumothorax rate | 0.18 | Same as national | 6015 |
| In-hospital fall-associated fracture rate | 0.29 | Same as national | 6148 |
| Postoperative hemorrhage or hematoma rate | 2.73 | Same as national | 2100 |
| Postoperative acute kidney injury requiring dialysis rate | 1.43 | Same as national | 949 |
| Postoperative respiratory failure rate | 6.21 | Same as national | 914 |
| Perioperative pulmonary embolism or deep vein thrombosis rate | 2.09 | Same as national | 2266 |
| Postoperative sepsis rate | 4.73 | Same as national | 920 |
| Postoperative wound dehiscence rate | 1.56 | Same as national | 465 |
| Abdominopelvic accidental puncture or laceration rate | 1.20 | Same as national | 1217 |
| CMS Medicare PSI 90: Patient safety and adverse events composite | 0.77 | Same as national | — |
Unplanned Hospital Visits & Readmissions
lower is better · 14 measures reported
How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Hospital return days for heart attack patients | -18.2 | Not available | 391 |
| Hospital return days for heart failure patients | -20.4 | Not available | 352 |
| Hospital return days for pneumonia patients | -2.1 | Not available | 335 |
| Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) | 13.3 | Better than national | 2821 |
| Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) | 14.5 | Same as national | 665 |
| Rate of inpatient admissions for patients receiving outpatient chemotherapy | 10.7 | Same as national | 46 |
| Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy | 5.1 | Same as national | 46 |
| Ratio of unplanned hospital visits after hospital outpatient surgery | 1 | Same as national | 456 |
| Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | 11.8 | Same as national | 391 |
| Rate of readmission for CABG | 8.9 | Same as national | 96 |
| Rate of readmission for chronic obstructive pulmonary disease (COPD) patients | — | Not available | — |
| Heart failure (HF) 30-Day Readmission Rate | 17.1 | Same as national | 352 |
| Rate of readmission after hip/knee replacement | 5 | Same as national | 74 |
| Pneumonia (PN) 30-Day Readmission Rate | 15.6 | Same as national | 335 |
Patient Experience (HCAHPS)
higher is better · 9 measures reported
What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.
| Measure | Score | Sample |
|---|---|---|
| Nurse communication - star rating | 4 | 1500 |
| Doctor communication - star rating | 4 | 1500 |
| Communication about medicines - star rating | 3 | 1500 |
| Discharge information - star rating | 5 | 1500 |
| Cleanliness - star rating | 4 | 1500 |
| Quietness - star rating | 4 | 1500 |
| Overall hospital rating - star rating | 4 | 1500 |
| Recommend hospital - star rating | 5 | 1500 |
| Summary star rating | 4 | 1500 |
Timely & Effective Care
higher is better (unless a wait time) · 30 measures reported
How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.
| Measure | Score | Sample |
|---|---|---|
| Emergency department volume | high | — |
| Global Malnutrition Composite Score | — | — |
| Global Malnutrition Composite Score: Malnutrition Diagnosis Documented | — | — |
| Global Malnutrition Composite Score: Malnutrition Risk Screening | — | — |
| Global Malnutrition Composite Score: Nutrition Assessment | — | — |
| Global Malnutrition Composite Score: Nutritional Care Plan | — | — |
| Hospital Harm - Severe Hyperglycemia | 6 | 19841 |
| Hospital Harm - Severe Hypoglycemia | 1 | 4171 |
| Hospital Harm - Opioid Related Adverse Events | — | — |
| Healthcare workers given influenza vaccination | 89 | 7512 |
| Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better | 165 | 498 |
| Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better | 162 | 466 |
| Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better | 208 | 23 |
| Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better | 219 | 11 |
| Left before being seen | 1 | 49164 |
| Head CT results | 36 | 11 |
| Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients | 99 | 120 |
| Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery | — | — |
| ST-Segment Elevation Myocardial Infarction (STEMI) | — | — |
| Safe Use of Opioids - Concurrent Prescribing | 16 | 5868 |
| Appropriate care for severe sepsis and septic shock | 72 | 148 |
| Septic Shock 3-Hour Bundle | 67 | 39 |
| Septic Shock 6-Hour Bundle | 94 | 18 |
| Severe Sepsis 3-Hour Bundle | 85 | 148 |
| Severe Sepsis 6-Hour Bundle | 94 | 85 |
| Discharged on Antithrombotic Therapy | — | — |
| Anticoagulation Therapy for Atrial Fibrillation/Flutter | — | — |
| Antithrombotic Therapy by End of Hospital Day 2 | — | — |
| Venous Thromboembolism Prophylaxis | — | — |
| Intensive Care Unit Venous Thromboembolism Prophylaxis | 100 | 1036 |
Maternal Health
lower is better · 4 measures reported
Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.
| Measure | Score | Sample |
|---|---|---|
| Cesarean Birth | — | — |
| Risk Adjusted Severe Obstetric Complications (All) | — | — |
| Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases) | — | — |
| Maternal Morbidity Structural Measure | Yes | — |
Frequently asked questions
- How is Intermountain Health Utah Valley Hospital rated?
- Intermountain Health Utah Valley Hospital has a 5 out of 5 CMS overall star rating as of the latest CMS release.
- Does Intermountain Health Utah Valley Hospital have emergency services?
- Yes. Intermountain Health Utah Valley Hospital operates a 24/7 emergency department.
- Where is Intermountain Health Utah Valley Hospital located?
- Intermountain Health Utah Valley Hospital is located at 1034 North 500 West, Provo, UT 84604.
- What type of hospital is Intermountain Health Utah Valley Hospital?
- Intermountain Health Utah Valley Hospital is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Private).
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Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.