JCIPatientSafety.orgHospital Quality Directory

Acute Care Hospitals · Voluntary non-profit - Private

Johnson City Medical Center

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At a glance

Johnson City Medical Center carries a 1-star CMS overall rating — below the national norm. On healthcare-associated infection measures, it performs better than the national average on 6 and worse on 6.

Healthcare-Associated Infections

lower is better · 36 measures reported

Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.

MeasureScoreCompared to national
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit0.566Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit1.776Same as national
Central Line Associated Bloodstream Infection: Number of Device Days10308Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases11.489Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases12Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards)1.044Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit0.329Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit1.154Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days10680Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases15.444Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases10Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards)0.648Same as national
SSI - Colon Surgery: Lower Confidence Limit1.269Worse than national
SSI - Colon Surgery: Upper Confidence Limit4.775Worse than national
SSI - Colon Surgery: Number of Procedures125Worse than national
SSI - Colon Surgery: Predicted Cases3.459Worse than national
SSI - Colon Surgery: Observed Cases9Worse than national
SSI - Colon Surgery2.602Worse than national
SSI - Abdominal Hysterectomy: Lower Confidence LimitNot available
SSI - Abdominal Hysterectomy: Upper Confidence LimitNot available
SSI - Abdominal Hysterectomy: Number of Procedures106Not available
SSI - Abdominal Hysterectomy: Predicted Cases0.945Not available
SSI - Abdominal Hysterectomy: Observed Cases4Not available
SSI - Abdominal HysterectomyNot available
MRSA Bacteremia: Lower Confidence Limit0.365Same as national
MRSA Bacteremia: Upper Confidence Limit1.206Same as national
MRSA Bacteremia: Patient Days145709Same as national
MRSA Bacteremia: Predicted Cases15.860Same as national
MRSA Bacteremia: Observed Cases11Same as national
MRSA Bacteremia0.694Same as national
Clostridium Difficile (C.Diff): Lower Confidence Limit0.298Better than national
Clostridium Difficile (C.Diff): Upper Confidence Limit0.635Better than national
Clostridium Difficile (C.Diff): Patient Days130109Better than national
Clostridium Difficile (C.Diff): Predicted Cases60.965Better than national
Clostridium Difficile (C.Diff): Observed Cases27Better than national
Clostridium Difficile (C.Diff)0.443Better than national

Complications & Deaths

lower is better · 20 measures reported

Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.

MeasureScoreCompared to nationalSample
Rate of complications for hip/knee replacement patients4Same as national82
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate4Same as national1909
Death rate for heart attack patients14.1Same as national317
Death rate for CABG surgery patients4.1Same as national103
Death rate for COPD patients9.9Same as national99
Death rate for heart failure patients13.1Same as national327
Death rate for pneumonia patients19.2Same as national391
Death rate for stroke patients18.4Worse than national330
Pressure ulcer rate0.97Same as national6618
Death rate among surgical inpatients with serious treatable complications226.06Worse than national120
Iatrogenic pneumothorax rate0.23Same as national8033
In-hospital fall-associated fracture rate0.21Same as national8071
Postoperative hemorrhage or hematoma rate1.63Same as national2149
Postoperative acute kidney injury requiring dialysis rate2.70Same as national769
Postoperative respiratory failure rate11.21Same as national717
Perioperative pulmonary embolism or deep vein thrombosis rate3.72Same as national2212
Postoperative sepsis rate7.03Same as national760
Postoperative wound dehiscence rate1.88Same as national304
Abdominopelvic accidental puncture or laceration rate0.82Same as national1144
CMS Medicare PSI 90: Patient safety and adverse events composite1.23Same as national

Unplanned Hospital Visits & Readmissions

lower is better · 14 measures reported

How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.

MeasureScoreCompared to nationalSample
Hospital return days for heart attack patients2.5Not available376
Hospital return days for heart failure patients-12.1Not available396
Hospital return days for pneumonia patients-0.7Not available402
Hybrid Hospital-Wide All-Cause Readmission Measure (HWR)15.5Same as national3269
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)12.4Same as national75
Rate of inpatient admissions for patients receiving outpatient chemotherapy10.7Same as national176
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy5.4Same as national176
Ratio of unplanned hospital visits after hospital outpatient surgery1.1Same as national285
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate13.7Same as national376
Rate of readmission for CABG13.6Same as national101
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients18.1Same as national105
Heart failure (HF) 30-Day Readmission Rate18.9Same as national396
Rate of readmission after hip/knee replacement5.1Same as national77
Pneumonia (PN) 30-Day Readmission Rate14.4Same as national402

Patient Experience (HCAHPS)

higher is better · 9 measures reported

What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.

MeasureScoreSample
Nurse communication - star rating21297
Doctor communication - star rating21297
Communication about medicines - star rating21297
Discharge information - star rating21297
Cleanliness - star rating21297
Quietness - star rating21297
Overall hospital rating - star rating11297
Recommend hospital - star rating21297
Summary star rating21297

Timely & Effective Care

higher is better (unless a wait time) · 30 measures reported

How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.

MeasureScoreSample
Emergency department volumevery high
Global Malnutrition Composite Score
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented
Global Malnutrition Composite Score: Malnutrition Risk Screening
Global Malnutrition Composite Score: Nutrition Assessment
Global Malnutrition Composite Score: Nutritional Care Plan
Hospital Harm - Severe Hyperglycemia1031698
Hospital Harm - Severe Hypoglycemia25634
Hospital Harm - Opioid Related Adverse Events010784
Healthcare workers given influenza vaccination965996
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better211367
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better208345
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better26819
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better
Left before being seen160552
Head CT results
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients9213
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery
ST-Segment Elevation Myocardial Infarction (STEMI)5747
Safe Use of Opioids - Concurrent Prescribing164893
Appropriate care for severe sepsis and septic shock39108
Septic Shock 3-Hour Bundle3933
Septic Shock 6-Hour Bundle
Severe Sepsis 3-Hour Bundle66109
Severe Sepsis 6-Hour Bundle9153
Discharged on Antithrombotic Therapy
Anticoagulation Therapy for Atrial Fibrillation/Flutter
Antithrombotic Therapy by End of Hospital Day 2
Venous Thromboembolism Prophylaxis
Intensive Care Unit Venous Thromboembolism Prophylaxis

Maternal Health

lower is better · 4 measures reported

Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.

MeasureScoreSample
Cesarean Birth
Risk Adjusted Severe Obstetric Complications (All)
Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases)
Maternal Morbidity Structural MeasureYes

Frequently asked questions

How is Johnson City Medical Center rated?
Johnson City Medical Center has a 1 out of 5 CMS overall star rating as of the latest CMS release.
Does Johnson City Medical Center have emergency services?
Yes. Johnson City Medical Center operates a 24/7 emergency department.
Where is Johnson City Medical Center located?
Johnson City Medical Center is located at 400 N State of Franklin Rd, Johnson City, TN 37604.
What type of hospital is Johnson City Medical Center?
Johnson City Medical Center is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Private).

Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.

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