Acute Care Hospitals · Voluntary non-profit - Private
Lancaster General Hospital
- 555 North Duke Street, Lancaster, PA 17602
- (717) 544-5511
- Acute Care Hospitals
- Emergency services available 24/7
At a glance
Lancaster General Hospital carries a 5-star CMS overall rating — above the national norm. On healthcare-associated infection measures, it performs better than the national average on 18 and worse on 0. For 30-day readmissions, it beats the national rate on 2 measures and trails on 0.
Healthcare-Associated Infections
lower is better · 36 measures reported
Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.
| Measure | Score | Compared to national |
|---|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | 0.126 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 0.570 | Better than national |
| Central Line Associated Bloodstream Infection: Number of Device Days | 22791 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 24.290 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 7 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards) | 0.288 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.404 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 1.085 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 17302 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 23.446 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 16 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards) | 0.682 | Same as national |
| SSI - Colon Surgery: Lower Confidence Limit | 0.525 | Same as national |
| SSI - Colon Surgery: Upper Confidence Limit | 1.841 | Same as national |
| SSI - Colon Surgery: Number of Procedures | 368 | Same as national |
| SSI - Colon Surgery: Predicted Cases | 9.681 | Same as national |
| SSI - Colon Surgery: Observed Cases | 10 | Same as national |
| SSI - Colon Surgery | 1.033 | Same as national |
| SSI - Abdominal Hysterectomy: Lower Confidence Limit | 0.087 | Same as national |
| SSI - Abdominal Hysterectomy: Upper Confidence Limit | 1.713 | Same as national |
| SSI - Abdominal Hysterectomy: Number of Procedures | 431 | Same as national |
| SSI - Abdominal Hysterectomy: Predicted Cases | 3.857 | Same as national |
| SSI - Abdominal Hysterectomy: Observed Cases | 2 | Same as national |
| SSI - Abdominal Hysterectomy | 0.519 | Same as national |
| MRSA Bacteremia: Lower Confidence Limit | 0.092 | Better than national |
| MRSA Bacteremia: Upper Confidence Limit | 0.988 | Better than national |
| MRSA Bacteremia: Patient Days | 167535 | Better than national |
| MRSA Bacteremia: Predicted Cases | 8.267 | Better than national |
| MRSA Bacteremia: Observed Cases | 3 | Better than national |
| MRSA Bacteremia | 0.363 | Better than national |
| Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.212 | Better than national |
| Clostridium Difficile (C.Diff): Upper Confidence Limit | 0.465 | Better than national |
| Clostridium Difficile (C.Diff): Patient Days | 154039 | Better than national |
| Clostridium Difficile (C.Diff): Predicted Cases | 78.117 | Better than national |
| Clostridium Difficile (C.Diff): Observed Cases | 25 | Better than national |
| Clostridium Difficile (C.Diff) | 0.320 | Better than national |
Complications & Deaths
lower is better · 20 measures reported
Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Rate of complications for hip/knee replacement patients | 2.8 | Same as national | 258 |
| Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate | 2.9 | Better than national | 3762 |
| Death rate for heart attack patients | 10.5 | Same as national | 442 |
| Death rate for CABG surgery patients | 1.4 | Same as national | 173 |
| Death rate for COPD patients | 9.6 | Same as national | 258 |
| Death rate for heart failure patients | 8.2 | Better than national | 1104 |
| Death rate for pneumonia patients | 10.4 | Better than national | 669 |
| Death rate for stroke patients | 9.5 | Better than national | 648 |
| Pressure ulcer rate | 0.67 | Same as national | 12569 |
| Death rate among surgical inpatients with serious treatable complications | 187.26 | Same as national | 145 |
| Iatrogenic pneumothorax rate | 0.14 | Same as national | 14183 |
| In-hospital fall-associated fracture rate | 0.23 | Same as national | 14301 |
| Postoperative hemorrhage or hematoma rate | 2.30 | Same as national | 3338 |
| Postoperative acute kidney injury requiring dialysis rate | 1.03 | Same as national | 1624 |
| Postoperative respiratory failure rate | 7.00 | Same as national | 1623 |
| Perioperative pulmonary embolism or deep vein thrombosis rate | 4.38 | Same as national | 3900 |
| Postoperative sepsis rate | 3.37 | Same as national | 1575 |
| Postoperative wound dehiscence rate | 1.59 | Same as national | 855 |
| Abdominopelvic accidental puncture or laceration rate | 0.92 | Same as national | 2404 |
| CMS Medicare PSI 90: Patient safety and adverse events composite | 0.87 | Same as national | — |
Unplanned Hospital Visits & Readmissions
lower is better · 14 measures reported
How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Hospital return days for heart attack patients | 6.3 | Not available | 448 |
| Hospital return days for heart failure patients | -32.8 | Not available | 1209 |
| Hospital return days for pneumonia patients | -8.9 | Not available | 695 |
| Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) | 13.9 | Better than national | 6147 |
| Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) | 11.8 | Same as national | 1174 |
| Rate of inpatient admissions for patients receiving outpatient chemotherapy | 11.9 | Same as national | 578 |
| Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy | 6 | Same as national | 578 |
| Ratio of unplanned hospital visits after hospital outpatient surgery | 1 | Same as national | 1604 |
| Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | 14.3 | Same as national | 448 |
| Rate of readmission for CABG | 11.6 | Same as national | 172 |
| Rate of readmission for chronic obstructive pulmonary disease (COPD) patients | 17.2 | Same as national | 264 |
| Heart failure (HF) 30-Day Readmission Rate | 16.5 | Better than national | 1209 |
| Rate of readmission after hip/knee replacement | 4.5 | Same as national | 240 |
| Pneumonia (PN) 30-Day Readmission Rate | 14.5 | Same as national | 695 |
Patient Experience (HCAHPS)
higher is better · 9 measures reported
What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.
| Measure | Score | Sample |
|---|---|---|
| Nurse communication - star rating | 4 | 434 |
| Doctor communication - star rating | 3 | 434 |
| Communication about medicines - star rating | 2 | 434 |
| Discharge information - star rating | 4 | 434 |
| Cleanliness - star rating | 3 | 434 |
| Quietness - star rating | 3 | 434 |
| Overall hospital rating - star rating | 4 | 434 |
| Recommend hospital - star rating | 4 | 434 |
| Summary star rating | 3 | 434 |
Timely & Effective Care
higher is better (unless a wait time) · 30 measures reported
How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.
| Measure | Score | Sample |
|---|---|---|
| Emergency department volume | very high | — |
| Global Malnutrition Composite Score | — | — |
| Global Malnutrition Composite Score: Malnutrition Diagnosis Documented | — | — |
| Global Malnutrition Composite Score: Malnutrition Risk Screening | — | — |
| Global Malnutrition Composite Score: Nutrition Assessment | — | — |
| Global Malnutrition Composite Score: Nutritional Care Plan | — | — |
| Hospital Harm - Severe Hyperglycemia | — | — |
| Hospital Harm - Severe Hypoglycemia | 2 | 7164 |
| Hospital Harm - Opioid Related Adverse Events | — | — |
| Healthcare workers given influenza vaccination | 93 | 8799 |
| Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better | 207 | 401 |
| Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better | 206 | 382 |
| Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better | 286 | 19 |
| Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better | — | — |
| Left before being seen | 0 | 104878 |
| Head CT results | — | — |
| Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients | 90 | 155 |
| Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery | — | — |
| ST-Segment Elevation Myocardial Infarction (STEMI) | 69 | 26 |
| Safe Use of Opioids - Concurrent Prescribing | 13 | 3479 |
| Appropriate care for severe sepsis and septic shock | 65 | 300 |
| Septic Shock 3-Hour Bundle | 77 | 135 |
| Septic Shock 6-Hour Bundle | 90 | 71 |
| Severe Sepsis 3-Hour Bundle | 84 | 300 |
| Severe Sepsis 6-Hour Bundle | 92 | 173 |
| Discharged on Antithrombotic Therapy | 99 | 291 |
| Anticoagulation Therapy for Atrial Fibrillation/Flutter | 85 | 59 |
| Antithrombotic Therapy by End of Hospital Day 2 | — | — |
| Venous Thromboembolism Prophylaxis | — | — |
| Intensive Care Unit Venous Thromboembolism Prophylaxis | — | — |
Maternal Health
lower is better · 4 measures reported
Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.
| Measure | Score | Sample |
|---|---|---|
| Cesarean Birth | — | — |
| Risk Adjusted Severe Obstetric Complications (All) | — | — |
| Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases) | — | — |
| Maternal Morbidity Structural Measure | Yes | — |
Frequently asked questions
- How is Lancaster General Hospital rated?
- Lancaster General Hospital has a 5 out of 5 CMS overall star rating as of the latest CMS release.
- Does Lancaster General Hospital have emergency services?
- Yes. Lancaster General Hospital operates a 24/7 emergency department.
- Where is Lancaster General Hospital located?
- Lancaster General Hospital is located at 555 North Duke Street, Lancaster, PA 17602.
- What type of hospital is Lancaster General Hospital?
- Lancaster General Hospital is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Private).
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Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.