JCIPatientSafety.orgHospital Quality Directory

Acute Care Hospitals · Proprietary

Los Robles Hospital & Medical Center

4 / 5

At a glance

Los Robles Hospital & Medical Center carries a 4-star CMS overall rating — above the national norm. On healthcare-associated infection measures, it performs better than the national average on 6 and worse on 0.

Healthcare-Associated Infections

lower is better · 36 measures reported

Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.

MeasureScoreCompared to national
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit0.102Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit1.092Same as national
Central Line Associated Bloodstream Infection: Number of Device Days7919Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases7.478Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases3Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards)0.401Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit0.313Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit1.417Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days7548Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases9.769Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases7Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards)0.717Same as national
SSI - Colon Surgery: Lower Confidence Limit0.087Same as national
SSI - Colon Surgery: Upper Confidence Limit1.721Same as national
SSI - Colon Surgery: Number of Procedures151Same as national
SSI - Colon Surgery: Predicted Cases3.839Same as national
SSI - Colon Surgery: Observed Cases2Same as national
SSI - Colon Surgery0.521Same as national
SSI - Abdominal Hysterectomy: Lower Confidence LimitSame as national
SSI - Abdominal Hysterectomy: Upper Confidence Limit2.565Same as national
SSI - Abdominal Hysterectomy: Number of Procedures155Same as national
SSI - Abdominal Hysterectomy: Predicted Cases1.168Same as national
SSI - Abdominal Hysterectomy: Observed Cases0Same as national
SSI - Abdominal Hysterectomy0.000Same as national
MRSA Bacteremia: Lower Confidence LimitBetter than national
MRSA Bacteremia: Upper Confidence Limit0.962Better than national
MRSA Bacteremia: Patient Days74775Better than national
MRSA Bacteremia: Predicted Cases3.115Better than national
MRSA Bacteremia: Observed Cases0Better than national
MRSA Bacteremia0.000Better than national
Clostridium Difficile (C.Diff): Lower Confidence Limit0.557Same as national
Clostridium Difficile (C.Diff): Upper Confidence Limit1.157Same as national
Clostridium Difficile (C.Diff): Patient Days69418Same as national
Clostridium Difficile (C.Diff): Predicted Cases35.533Same as national
Clostridium Difficile (C.Diff): Observed Cases29Same as national
Clostridium Difficile (C.Diff)0.816Same as national

Complications & Deaths

lower is better · 20 measures reported

Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.

MeasureScoreCompared to nationalSample
Rate of complications for hip/knee replacement patients2.6Same as national690
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate3Better than national3127
Death rate for heart attack patients10.8Same as national243
Death rate for CABG surgery patients2.9Same as national83
Death rate for COPD patients8Same as national160
Death rate for heart failure patients8.4Better than national542
Death rate for pneumonia patients13.6Better than national858
Death rate for stroke patients11.7Same as national300
Pressure ulcer rate0.10Same as national9549
Death rate among surgical inpatients with serious treatable complications194.58Same as national162
Iatrogenic pneumothorax rate0.15Same as national12215
In-hospital fall-associated fracture rate0.20Same as national12164
Postoperative hemorrhage or hematoma rate1.74Same as national3078
Postoperative acute kidney injury requiring dialysis rate1.29Same as national1553
Postoperative respiratory failure rate11.59Same as national1658
Perioperative pulmonary embolism or deep vein thrombosis rate3.00Same as national3156
Postoperative sepsis rate5.29Same as national1545
Postoperative wound dehiscence rate1.51Same as national825
Abdominopelvic accidental puncture or laceration rate0.84Same as national2135
CMS Medicare PSI 90: Patient safety and adverse events composite0.83Same as national

Unplanned Hospital Visits & Readmissions

lower is better · 14 measures reported

How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.

MeasureScoreCompared to nationalSample
Hospital return days for heart attack patients16.1Not available247
Hospital return days for heart failure patients-5.6Not available621
Hospital return days for pneumonia patients35.6Not available897
Hybrid Hospital-Wide All-Cause Readmission Measure (HWR)15.4Same as national5139
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)12.8Same as national361
Rate of inpatient admissions for patients receiving outpatient chemotherapyNot available
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapyNot available
Ratio of unplanned hospital visits after hospital outpatient surgery1.1Same as national718
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate13.9Same as national247
Rate of readmission for CABG11.8Same as national79
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients19.3Same as national178
Heart failure (HF) 30-Day Readmission Rate19.9Same as national621
Rate of readmission after hip/knee replacement4.3Same as national660
Pneumonia (PN) 30-Day Readmission Rate17Same as national897

Patient Experience (HCAHPS)

higher is better · 9 measures reported

What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.

MeasureScoreSample
Nurse communication - star rating2649
Doctor communication - star rating3649
Communication about medicines - star rating2649
Discharge information - star rating2649
Cleanliness - star rating3649
Quietness - star rating2649
Overall hospital rating - star rating2649
Recommend hospital - star rating3649
Summary star rating2649

Timely & Effective Care

higher is better (unless a wait time) · 30 measures reported

How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.

MeasureScoreSample
Emergency department volumehigh
Global Malnutrition Composite Score
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented
Global Malnutrition Composite Score: Malnutrition Risk Screening
Global Malnutrition Composite Score: Nutrition Assessment
Global Malnutrition Composite Score: Nutritional Care Plan
Hospital Harm - Severe Hyperglycemia
Hospital Harm - Severe Hypoglycemia
Hospital Harm - Opioid Related Adverse Events
Healthcare workers given influenza vaccination462764
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better166381
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better164354
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better17616
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better42612
Left before being seen156066
Head CT results
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients10017
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery
ST-Segment Elevation Myocardial Infarction (STEMI)
Safe Use of Opioids - Concurrent Prescribing214592
Appropriate care for severe sepsis and septic shock67129
Septic Shock 3-Hour Bundle6242
Septic Shock 6-Hour Bundle9522
Severe Sepsis 3-Hour Bundle85129
Severe Sepsis 6-Hour Bundle9880
Discharged on Antithrombotic Therapy
Anticoagulation Therapy for Atrial Fibrillation/Flutter
Antithrombotic Therapy by End of Hospital Day 288177
Venous Thromboembolism Prophylaxis968456
Intensive Care Unit Venous Thromboembolism Prophylaxis991605

Maternal Health

lower is better · 4 measures reported

Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.

MeasureScoreSample
Cesarean Birth
Risk Adjusted Severe Obstetric Complications (All)
Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases)
Maternal Morbidity Structural MeasureYes

Frequently asked questions

How is Los Robles Hospital & Medical Center rated?
Los Robles Hospital & Medical Center has a 4 out of 5 CMS overall star rating as of the latest CMS release.
Does Los Robles Hospital & Medical Center have emergency services?
Yes. Los Robles Hospital & Medical Center operates a 24/7 emergency department.
Where is Los Robles Hospital & Medical Center located?
Los Robles Hospital & Medical Center is located at 215 W Janss Rd, Thousand Oaks, CA 91360.
What type of hospital is Los Robles Hospital & Medical Center?
Los Robles Hospital & Medical Center is classified by CMS as a Acute Care Hospitals facility (Proprietary).

Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.

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