JCIPatientSafety.orgHospital Quality Directory

Acute Care Hospitals · Voluntary non-profit - Private

Massachusetts General Hospital

5 / 5

At a glance

Massachusetts General Hospital carries a 5-star CMS overall rating — above the national norm. On healthcare-associated infection measures, it performs better than the national average on 18 and worse on 0. For 30-day readmissions, it beats the national rate on 6 measures and trails on 0.

Healthcare-Associated Infections

lower is better · 36 measures reported

Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.

MeasureScoreCompared to national
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit0.382Better than national
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit0.730Better than national
Central Line Associated Bloodstream Infection: Number of Device Days65355Better than national
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases69.113Better than national
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases37Better than national
Central Line Associated Bloodstream Infection (ICU + select Wards)0.535Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit0.634Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit1.071Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days44676Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases67.402Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases56Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards)0.831Same as national
SSI - Colon Surgery: Lower Confidence Limit0.684Same as national
SSI - Colon Surgery: Upper Confidence Limit1.556Same as national
SSI - Colon Surgery: Number of Procedures820Same as national
SSI - Colon Surgery: Predicted Cases21.829Same as national
SSI - Colon Surgery: Observed Cases23Same as national
SSI - Colon Surgery1.054Same as national
SSI - Abdominal Hysterectomy: Lower Confidence Limit0.111Same as national
SSI - Abdominal Hysterectomy: Upper Confidence Limit2.183Same as national
SSI - Abdominal Hysterectomy: Number of Procedures376Same as national
SSI - Abdominal Hysterectomy: Predicted Cases3.027Same as national
SSI - Abdominal Hysterectomy: Observed Cases2Same as national
SSI - Abdominal Hysterectomy0.661Same as national
MRSA Bacteremia: Lower Confidence Limit0.417Better than national
MRSA Bacteremia: Upper Confidence Limit0.987Better than national
MRSA Bacteremia: Patient Days347269Better than national
MRSA Bacteremia: Predicted Cases31.970Better than national
MRSA Bacteremia: Observed Cases21Better than national
MRSA Bacteremia0.657Better than national
Clostridium Difficile (C.Diff): Lower Confidence Limit0.596Better than national
Clostridium Difficile (C.Diff): Upper Confidence Limit0.840Better than national
Clostridium Difficile (C.Diff): Patient Days327208Better than national
Clostridium Difficile (C.Diff): Predicted Cases183.039Better than national
Clostridium Difficile (C.Diff): Observed Cases130Better than national
Clostridium Difficile (C.Diff)0.710Better than national

Complications & Deaths

lower is better · 20 measures reported

Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.

MeasureScoreCompared to nationalSample
Rate of complications for hip/knee replacement patients3.4Same as national207
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate2Better than national5981
Death rate for heart attack patients9.6Better than national452
Death rate for CABG surgery patients1Better than national357
Death rate for COPD patients6.2Better than national296
Death rate for heart failure patients6.6Better than national1479
Death rate for pneumonia patients12.8Better than national1187
Death rate for stroke patients12.7Same as national543
Pressure ulcer rate0.52Same as national25523
Death rate among surgical inpatients with serious treatable complications190.21Same as national628
Iatrogenic pneumothorax rate0.24Same as national26226
In-hospital fall-associated fracture rate0.25Same as national28785
Postoperative hemorrhage or hematoma rate1.51Better than national9851
Postoperative acute kidney injury requiring dialysis rate1.34Same as national5984
Postoperative respiratory failure rate7.30Better than national5808
Perioperative pulmonary embolism or deep vein thrombosis rate4.43Same as national10723
Postoperative sepsis rate4.13Same as national5957
Postoperative wound dehiscence rate1.47Same as national2526
Abdominopelvic accidental puncture or laceration rate0.51Same as national7050
CMS Medicare PSI 90: Patient safety and adverse events composite0.87Same as national

Unplanned Hospital Visits & Readmissions

lower is better · 14 measures reported

How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.

MeasureScoreCompared to nationalSample
Hospital return days for heart attack patients9.9Not available600
Hospital return days for heart failure patients10.4Not available1755
Hospital return days for pneumonia patients7.5Not available1186
Hybrid Hospital-Wide All-Cause Readmission Measure (HWR)14.3Better than national10974
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)10.1Better than national10145
Rate of inpatient admissions for patients receiving outpatient chemotherapy10.6Same as national3011
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy3.8Better than national3011
Ratio of unplanned hospital visits after hospital outpatient surgery0.7Better than national3940
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate13.3Same as national600
Rate of readmission for CABG8.3Better than national354
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients18Same as national371
Heart failure (HF) 30-Day Readmission Rate17.9Better than national1755
Rate of readmission after hip/knee replacement4.4Same as national194
Pneumonia (PN) 30-Day Readmission Rate14.7Same as national1186

Patient Experience (HCAHPS)

higher is better · 9 measures reported

What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.

MeasureScoreSample
Nurse communication - star rating4572
Doctor communication - star rating4572
Communication about medicines - star rating3572
Discharge information - star rating4572
Cleanliness - star rating3572
Quietness - star rating2572
Overall hospital rating - star rating4572
Recommend hospital - star rating5572
Summary star rating4572

Timely & Effective Care

higher is better (unless a wait time) · 30 measures reported

How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.

MeasureScoreSample
Emergency department volumevery high
Global Malnutrition Composite Score
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented
Global Malnutrition Composite Score: Malnutrition Risk Screening
Global Malnutrition Composite Score: Nutrition Assessment
Global Malnutrition Composite Score: Nutritional Care Plan
Hospital Harm - Severe Hyperglycemia
Hospital Harm - Severe Hypoglycemia
Hospital Harm - Opioid Related Adverse Events
Healthcare workers given influenza vaccination9735546
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better281395
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better283346
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better11042
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better
Left before being seen4119116
Head CT results2015
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients91120
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery
ST-Segment Elevation Myocardial Infarction (STEMI)048
Safe Use of Opioids - Concurrent Prescribing2112254
Appropriate care for severe sepsis and septic shock49126
Septic Shock 3-Hour Bundle5951
Septic Shock 6-Hour Bundle9521
Severe Sepsis 3-Hour Bundle78127
Severe Sepsis 6-Hour Bundle8571
Discharged on Antithrombotic Therapy99544
Anticoagulation Therapy for Atrial Fibrillation/Flutter
Antithrombotic Therapy by End of Hospital Day 296504
Venous Thromboembolism Prophylaxis8725433
Intensive Care Unit Venous Thromboembolism Prophylaxis

Maternal Health

lower is better · 4 measures reported

Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.

MeasureScoreSample
Cesarean Birth
Risk Adjusted Severe Obstetric Complications (All)
Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases)
Maternal Morbidity Structural MeasureYes

Frequently asked questions

How is Massachusetts General Hospital rated?
Massachusetts General Hospital has a 5 out of 5 CMS overall star rating as of the latest CMS release.
Does Massachusetts General Hospital have emergency services?
Yes. Massachusetts General Hospital operates a 24/7 emergency department.
Where is Massachusetts General Hospital located?
Massachusetts General Hospital is located at 55 Fruit Street, Boston, MA 02114.
What type of hospital is Massachusetts General Hospital?
Massachusetts General Hospital is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Private).

Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.

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