JCIPatientSafety.orgHospital Quality Directory

Acute Care Hospitals · Voluntary non-profit - Private

Memorial Medical Center

3 / 5

At a glance

Memorial Medical Center carries a 3-star CMS overall rating — in line with the national norm. On healthcare-associated infection measures, it performs better than the national average on 12 and worse on 0.

Healthcare-Associated Infections

lower is better · 36 measures reported

Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.

MeasureScoreCompared to national
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit0.532Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit1.531Same as national
Central Line Associated Bloodstream Infection: Number of Device Days14658Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases14.975Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases14Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards)0.935Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit0.630Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit1.432Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days17684Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases23.712Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases23Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards)0.970Same as national
SSI - Colon Surgery: Lower Confidence Limit0.395Same as national
SSI - Colon Surgery: Upper Confidence Limit1.615Same as national
SSI - Colon Surgery: Number of Procedures360Same as national
SSI - Colon Surgery: Predicted Cases9.407Same as national
SSI - Colon Surgery: Observed Cases8Same as national
SSI - Colon Surgery0.850Same as national
SSI - Abdominal Hysterectomy: Lower Confidence Limit0.038Same as national
SSI - Abdominal Hysterectomy: Upper Confidence Limit3.722Same as national
SSI - Abdominal Hysterectomy: Number of Procedures165Same as national
SSI - Abdominal Hysterectomy: Predicted Cases1.325Same as national
SSI - Abdominal Hysterectomy: Observed Cases1Same as national
SSI - Abdominal Hysterectomy0.755Same as national
MRSA Bacteremia: Lower Confidence Limit0.095Better than national
MRSA Bacteremia: Upper Confidence Limit0.723Better than national
MRSA Bacteremia: Patient Days122685Better than national
MRSA Bacteremia: Predicted Cases13.354Better than national
MRSA Bacteremia: Observed Cases4Better than national
MRSA Bacteremia0.300Better than national
Clostridium Difficile (C.Diff): Lower Confidence Limit0.238Better than national
Clostridium Difficile (C.Diff): Upper Confidence Limit0.552Better than national
Clostridium Difficile (C.Diff): Patient Days121040Better than national
Clostridium Difficile (C.Diff): Predicted Cases59.338Better than national
Clostridium Difficile (C.Diff): Observed Cases22Better than national
Clostridium Difficile (C.Diff)0.371Better than national

Complications & Deaths

lower is better · 20 measures reported

Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.

MeasureScoreCompared to nationalSample
Rate of complications for hip/knee replacement patients3.6Same as national27
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate3.7Same as national2520
Death rate for heart attack patients12.8Same as national389
Death rate for CABG surgery patients3Same as national153
Death rate for COPD patients8.8Same as national276
Death rate for heart failure patients11.8Same as national519
Death rate for pneumonia patients16.8Same as national679
Death rate for stroke patients12.4Same as national445
Pressure ulcer rate1.18Worse than national9219
Death rate among surgical inpatients with serious treatable complications193.74Same as national206
Iatrogenic pneumothorax rate0.32Same as national10686
In-hospital fall-associated fracture rate0.25Same as national11198
Postoperative hemorrhage or hematoma rate3.47Same as national3390
Postoperative acute kidney injury requiring dialysis rate2.32Same as national1837
Postoperative respiratory failure rate13.91Worse than national1683
Perioperative pulmonary embolism or deep vein thrombosis rate4.85Same as national3538
Postoperative sepsis rate7.66Same as national1727
Postoperative wound dehiscence rate1.43Same as national662
Abdominopelvic accidental puncture or laceration rate1.14Same as national2295
CMS Medicare PSI 90: Patient safety and adverse events composite1.48Worse than national

Unplanned Hospital Visits & Readmissions

lower is better · 14 measures reported

How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.

MeasureScoreCompared to nationalSample
Hospital return days for heart attack patients28Not available419
Hospital return days for heart failure patients20.2Not available583
Hospital return days for pneumonia patients-5.4Not available701
Hybrid Hospital-Wide All-Cause Readmission Measure (HWR)14.8Same as national4210
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)15.1Same as national804
Rate of inpatient admissions for patients receiving outpatient chemotherapy11.2Same as national33
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy4.9Same as national33
Ratio of unplanned hospital visits after hospital outpatient surgery1Same as national993
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate14.2Same as national419
Rate of readmission for CABG10.4Same as national148
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients18.1Same as national298
Heart failure (HF) 30-Day Readmission Rate21.1Same as national583
Rate of readmission after hip/knee replacementNot available
Pneumonia (PN) 30-Day Readmission Rate15Same as national701

Patient Experience (HCAHPS)

higher is better · 9 measures reported

What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.

MeasureScoreSample
Nurse communication - star rating21453
Doctor communication - star rating31453
Communication about medicines - star rating21453
Discharge information - star rating41453
Cleanliness - star rating31453
Quietness - star rating31453
Overall hospital rating - star rating31453
Recommend hospital - star rating41453
Summary star rating31453

Timely & Effective Care

higher is better (unless a wait time) · 30 measures reported

How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.

MeasureScoreSample
Emergency department volumevery high
Global Malnutrition Composite Score
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented
Global Malnutrition Composite Score: Malnutrition Risk Screening
Global Malnutrition Composite Score: Nutrition Assessment
Global Malnutrition Composite Score: Nutritional Care Plan
Hospital Harm - Severe Hyperglycemia
Hospital Harm - Severe Hypoglycemia
Hospital Harm - Opioid Related Adverse Events
Healthcare workers given influenza vaccination746142
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better2461155
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better2461088
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better27757
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better22513
Left before being seen363341
Head CT results
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients9975
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery
ST-Segment Elevation Myocardial Infarction (STEMI)
Safe Use of Opioids - Concurrent Prescribing154006
Appropriate care for severe sepsis and septic shock37265
Septic Shock 3-Hour Bundle5994
Septic Shock 6-Hour Bundle6647
Severe Sepsis 3-Hour Bundle65265
Severe Sepsis 6-Hour Bundle86122
Discharged on Antithrombotic Therapy90526
Anticoagulation Therapy for Atrial Fibrillation/Flutter
Antithrombotic Therapy by End of Hospital Day 294427
Venous Thromboembolism Prophylaxis7511314
Intensive Care Unit Venous Thromboembolism Prophylaxis

Maternal Health

lower is better · 4 measures reported

Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.

MeasureScoreSample
Cesarean Birth
Risk Adjusted Severe Obstetric Complications (All)
Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases)
Maternal Morbidity Structural MeasureYes

Frequently asked questions

How is Memorial Medical Center rated?
Memorial Medical Center has a 3 out of 5 CMS overall star rating as of the latest CMS release.
Does Memorial Medical Center have emergency services?
Yes. Memorial Medical Center operates a 24/7 emergency department.
Where is Memorial Medical Center located?
Memorial Medical Center is located at 701 N First St, Springfield, IL 62702.
What type of hospital is Memorial Medical Center?
Memorial Medical Center is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Private).

Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.

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