Acute Care Hospitals · Voluntary non-profit - Private
Mercy Hospital Northwest Arkansas
- 2710 South Rife Medical Lane, Rogers, AR 72758
- (479) 338-8000
- Acute Care Hospitals
- Emergency services available 24/7
At a glance
Mercy Hospital Northwest Arkansas carries a 5-star CMS overall rating — above the national norm. On healthcare-associated infection measures, it performs better than the national average on 12 and worse on 6.
Healthcare-Associated Infections
lower is better · 36 measures reported
Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.
| Measure | Score | Compared to national |
|---|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | 0.150 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 1.604 | Same as national |
| Central Line Associated Bloodstream Infection: Number of Device Days | 4778 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 5.090 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 3 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards) | 0.589 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.010 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 0.968 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 4143 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 5.095 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 1 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards) | 0.196 | Better than national |
| SSI - Colon Surgery: Lower Confidence Limit | 1.121 | Worse than national |
| SSI - Colon Surgery: Upper Confidence Limit | 3.704 | Worse than national |
| SSI - Colon Surgery: Number of Procedures | 195 | Worse than national |
| SSI - Colon Surgery: Predicted Cases | 5.162 | Worse than national |
| SSI - Colon Surgery: Observed Cases | 11 | Worse than national |
| SSI - Colon Surgery | 2.131 | Worse than national |
| SSI - Abdominal Hysterectomy: Lower Confidence Limit | 0.034 | Same as national |
| SSI - Abdominal Hysterectomy: Upper Confidence Limit | 3.362 | Same as national |
| SSI - Abdominal Hysterectomy: Number of Procedures | 171 | Same as national |
| SSI - Abdominal Hysterectomy: Predicted Cases | 1.467 | Same as national |
| SSI - Abdominal Hysterectomy: Observed Cases | 1 | Same as national |
| SSI - Abdominal Hysterectomy | 0.682 | Same as national |
| MRSA Bacteremia: Lower Confidence Limit | 0.012 | Same as national |
| MRSA Bacteremia: Upper Confidence Limit | 1.223 | Same as national |
| MRSA Bacteremia: Patient Days | 68612 | Same as national |
| MRSA Bacteremia: Predicted Cases | 4.034 | Same as national |
| MRSA Bacteremia: Observed Cases | 1 | Same as national |
| MRSA Bacteremia | 0.248 | Same as national |
| Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.137 | Better than national |
| Clostridium Difficile (C.Diff): Upper Confidence Limit | 0.409 | Better than national |
| Clostridium Difficile (C.Diff): Patient Days | 61167 | Better than national |
| Clostridium Difficile (C.Diff): Predicted Cases | 52.959 | Better than national |
| Clostridium Difficile (C.Diff): Observed Cases | 13 | Better than national |
| Clostridium Difficile (C.Diff) | 0.245 | Better than national |
Complications & Deaths
lower is better · 20 measures reported
Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Rate of complications for hip/knee replacement patients | — | Not available | — |
| Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate | 3.4 | Better than national | 1753 |
| Death rate for heart attack patients | 13.6 | Same as national | 203 |
| Death rate for CABG surgery patients | 2.9 | Same as national | 90 |
| Death rate for COPD patients | 10.4 | Same as national | 136 |
| Death rate for heart failure patients | 10 | Same as national | 387 |
| Death rate for pneumonia patients | 16.6 | Same as national | 445 |
| Death rate for stroke patients | 12 | Same as national | 180 |
| Pressure ulcer rate | 0.34 | Same as national | 4755 |
| Death rate among surgical inpatients with serious treatable complications | 161.98 | Same as national | 69 |
| Iatrogenic pneumothorax rate | 0.19 | Same as national | 6395 |
| In-hospital fall-associated fracture rate | 0.25 | Same as national | 6618 |
| Postoperative hemorrhage or hematoma rate | 2.04 | Same as national | 1520 |
| Postoperative acute kidney injury requiring dialysis rate | 1.50 | Same as national | 611 |
| Postoperative respiratory failure rate | 6.78 | Same as national | 629 |
| Perioperative pulmonary embolism or deep vein thrombosis rate | 2.54 | Same as national | 1615 |
| Postoperative sepsis rate | 3.85 | Same as national | 584 |
| Postoperative wound dehiscence rate | 2.18 | Same as national | 414 |
| Abdominopelvic accidental puncture or laceration rate | 1.19 | Same as national | 1390 |
| CMS Medicare PSI 90: Patient safety and adverse events composite | 0.74 | Same as national | — |
Unplanned Hospital Visits & Readmissions
lower is better · 14 measures reported
How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Hospital return days for heart attack patients | -0.5 | Not available | 200 |
| Hospital return days for heart failure patients | -23.3 | Not available | 421 |
| Hospital return days for pneumonia patients | 0.5 | Not available | 451 |
| Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) | 14 | Same as national | 2825 |
| Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) | 15.5 | Same as national | 3172 |
| Rate of inpatient admissions for patients receiving outpatient chemotherapy | — | Not available | — |
| Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy | — | Not available | — |
| Ratio of unplanned hospital visits after hospital outpatient surgery | 1 | Same as national | 960 |
| Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | 13 | Same as national | 200 |
| Rate of readmission for CABG | 10.8 | Same as national | 86 |
| Rate of readmission for chronic obstructive pulmonary disease (COPD) patients | 16.9 | Same as national | 136 |
| Heart failure (HF) 30-Day Readmission Rate | 19 | Same as national | 421 |
| Rate of readmission after hip/knee replacement | — | Not available | — |
| Pneumonia (PN) 30-Day Readmission Rate | 16.8 | Same as national | 451 |
Patient Experience (HCAHPS)
higher is better · 9 measures reported
What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.
| Measure | Score | Sample |
|---|---|---|
| Nurse communication - star rating | 4 | 470 |
| Doctor communication - star rating | 4 | 470 |
| Communication about medicines - star rating | 2 | 470 |
| Discharge information - star rating | 4 | 470 |
| Cleanliness - star rating | 5 | 470 |
| Quietness - star rating | 3 | 470 |
| Overall hospital rating - star rating | 4 | 470 |
| Recommend hospital - star rating | 5 | 470 |
| Summary star rating | 4 | 470 |
Timely & Effective Care
higher is better (unless a wait time) · 30 measures reported
How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.
| Measure | Score | Sample |
|---|---|---|
| Emergency department volume | very high | — |
| Global Malnutrition Composite Score | — | — |
| Global Malnutrition Composite Score: Malnutrition Diagnosis Documented | — | — |
| Global Malnutrition Composite Score: Malnutrition Risk Screening | — | — |
| Global Malnutrition Composite Score: Nutrition Assessment | — | — |
| Global Malnutrition Composite Score: Nutritional Care Plan | — | — |
| Hospital Harm - Severe Hyperglycemia | — | — |
| Hospital Harm - Severe Hypoglycemia | 1 | 3277 |
| Hospital Harm - Opioid Related Adverse Events | — | — |
| Healthcare workers given influenza vaccination | 93 | 2970 |
| Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better | 163 | 475 |
| Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better | 162 | 456 |
| Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better | 207 | 12 |
| Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better | — | — |
| Left before being seen | 2 | 78734 |
| Head CT results | 88 | 48 |
| Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients | 100 | 92 |
| Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery | — | — |
| ST-Segment Elevation Myocardial Infarction (STEMI) | — | — |
| Safe Use of Opioids - Concurrent Prescribing | 14 | 5395 |
| Appropriate care for severe sepsis and septic shock | 75 | 242 |
| Septic Shock 3-Hour Bundle | 78 | 104 |
| Septic Shock 6-Hour Bundle | 98 | 43 |
| Severe Sepsis 3-Hour Bundle | 88 | 243 |
| Severe Sepsis 6-Hour Bundle | 94 | 135 |
| Discharged on Antithrombotic Therapy | — | — |
| Anticoagulation Therapy for Atrial Fibrillation/Flutter | — | — |
| Antithrombotic Therapy by End of Hospital Day 2 | — | — |
| Venous Thromboembolism Prophylaxis | 98 | 6675 |
| Intensive Care Unit Venous Thromboembolism Prophylaxis | 100 | 1975 |
Maternal Health
lower is better · 4 measures reported
Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.
| Measure | Score | Sample |
|---|---|---|
| Cesarean Birth | — | — |
| Risk Adjusted Severe Obstetric Complications (All) | — | — |
| Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases) | — | — |
| Maternal Morbidity Structural Measure | Yes | — |
Frequently asked questions
- How is Mercy Hospital Northwest Arkansas rated?
- Mercy Hospital Northwest Arkansas has a 5 out of 5 CMS overall star rating as of the latest CMS release.
- Does Mercy Hospital Northwest Arkansas have emergency services?
- Yes. Mercy Hospital Northwest Arkansas operates a 24/7 emergency department.
- Where is Mercy Hospital Northwest Arkansas located?
- Mercy Hospital Northwest Arkansas is located at 2710 South Rife Medical Lane, Rogers, AR 72758.
- What type of hospital is Mercy Hospital Northwest Arkansas?
- Mercy Hospital Northwest Arkansas is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Private).
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Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.