Acute Care Hospitals · Voluntary non-profit - Private
Mercy Medical Center
- 1320 Mercy Drive Nw, Canton, OH 44708
- (330) 489-1111
- Acute Care Hospitals
- Emergency services available 24/7
At a glance
Mercy Medical Center carries a 3-star CMS overall rating — in line with the national norm. On healthcare-associated infection measures, it performs better than the national average on 12 and worse on 6.
Healthcare-Associated Infections
lower is better · 36 measures reported
Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.
| Measure | Score | Compared to national |
|---|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | 0.009 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 0.933 | Better than national |
| Central Line Associated Bloodstream Infection: Number of Device Days | 5511 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 5.285 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 1 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards) | 0.189 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.318 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 1.924 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 5659 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 5.759 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 5 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards) | 0.868 | Same as national |
| SSI - Colon Surgery: Lower Confidence Limit | 1.870 | Worse than national |
| SSI - Colon Surgery: Upper Confidence Limit | 5.381 | Worse than national |
| SSI - Colon Surgery: Number of Procedures | 165 | Worse than national |
| SSI - Colon Surgery: Predicted Cases | 4.262 | Worse than national |
| SSI - Colon Surgery: Observed Cases | 14 | Worse than national |
| SSI - Colon Surgery | 3.285 | Worse than national |
| SSI - Abdominal Hysterectomy: Lower Confidence Limit | — | Not available |
| SSI - Abdominal Hysterectomy: Upper Confidence Limit | — | Not available |
| SSI - Abdominal Hysterectomy: Number of Procedures | 12 | Not available |
| SSI - Abdominal Hysterectomy: Predicted Cases | 0.097 | Not available |
| SSI - Abdominal Hysterectomy: Observed Cases | 0 | Not available |
| SSI - Abdominal Hysterectomy | — | Not available |
| MRSA Bacteremia: Lower Confidence Limit | 0.011 | Same as national |
| MRSA Bacteremia: Upper Confidence Limit | 1.044 | Same as national |
| MRSA Bacteremia: Patient Days | 77768 | Same as national |
| MRSA Bacteremia: Predicted Cases | 4.722 | Same as national |
| MRSA Bacteremia: Observed Cases | 1 | Same as national |
| MRSA Bacteremia | 0.212 | Same as national |
| Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.365 | Better than national |
| Clostridium Difficile (C.Diff): Upper Confidence Limit | 0.864 | Better than national |
| Clostridium Difficile (C.Diff): Patient Days | 76027 | Better than national |
| Clostridium Difficile (C.Diff): Predicted Cases | 36.533 | Better than national |
| Clostridium Difficile (C.Diff): Observed Cases | 21 | Better than national |
| Clostridium Difficile (C.Diff) | 0.575 | Better than national |
Complications & Deaths
lower is better · 20 measures reported
Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Rate of complications for hip/knee replacement patients | 4.4 | Same as national | 51 |
| Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate | 3.8 | Same as national | 1308 |
| Death rate for heart attack patients | 12.8 | Same as national | 215 |
| Death rate for CABG surgery patients | 2.5 | Same as national | 61 |
| Death rate for COPD patients | 7.1 | Same as national | 149 |
| Death rate for heart failure patients | 9.6 | Same as national | 319 |
| Death rate for pneumonia patients | 16.5 | Same as national | 258 |
| Death rate for stroke patients | 11.8 | Same as national | 109 |
| Pressure ulcer rate | 0.56 | Same as national | 4495 |
| Death rate among surgical inpatients with serious treatable complications | 160.52 | Same as national | 43 |
| Iatrogenic pneumothorax rate | 0.16 | Same as national | 5236 |
| In-hospital fall-associated fracture rate | 0.34 | Same as national | 5222 |
| Postoperative hemorrhage or hematoma rate | 2.35 | Same as national | 1042 |
| Postoperative acute kidney injury requiring dialysis rate | 1.52 | Same as national | 403 |
| Postoperative respiratory failure rate | 8.63 | Same as national | 410 |
| Perioperative pulmonary embolism or deep vein thrombosis rate | 3.27 | Same as national | 1096 |
| Postoperative sepsis rate | 5.10 | Same as national | 376 |
| Postoperative wound dehiscence rate | 2.30 | Same as national | 235 |
| Abdominopelvic accidental puncture or laceration rate | 1.11 | Same as national | 823 |
| CMS Medicare PSI 90: Patient safety and adverse events composite | 0.95 | Same as national | — |
Unplanned Hospital Visits & Readmissions
lower is better · 14 measures reported
How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Hospital return days for heart attack patients | 10.6 | Not available | 200 |
| Hospital return days for heart failure patients | 44.2 | Not available | 337 |
| Hospital return days for pneumonia patients | -18.9 | Not available | 267 |
| Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) | 15.4 | Same as national | 2070 |
| Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) | 12.8 | Same as national | 150 |
| Rate of inpatient admissions for patients receiving outpatient chemotherapy | 9 | Same as national | 149 |
| Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy | 5 | Same as national | 149 |
| Ratio of unplanned hospital visits after hospital outpatient surgery | 1 | Same as national | 505 |
| Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | 13 | Same as national | 200 |
| Rate of readmission for CABG | 11.4 | Same as national | 61 |
| Rate of readmission for chronic obstructive pulmonary disease (COPD) patients | 18.6 | Same as national | 159 |
| Heart failure (HF) 30-Day Readmission Rate | 21.8 | Same as national | 337 |
| Rate of readmission after hip/knee replacement | 4.3 | Same as national | 58 |
| Pneumonia (PN) 30-Day Readmission Rate | 14.7 | Same as national | 267 |
Patient Experience (HCAHPS)
higher is better · 9 measures reported
What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.
| Measure | Score | Sample |
|---|---|---|
| Nurse communication - star rating | 3 | 1879 |
| Doctor communication - star rating | 3 | 1879 |
| Communication about medicines - star rating | 2 | 1879 |
| Discharge information - star rating | 3 | 1879 |
| Cleanliness - star rating | 3 | 1879 |
| Quietness - star rating | 2 | 1879 |
| Overall hospital rating - star rating | 2 | 1879 |
| Recommend hospital - star rating | 3 | 1879 |
| Summary star rating | 3 | 1879 |
Timely & Effective Care
higher is better (unless a wait time) · 30 measures reported
How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.
| Measure | Score | Sample |
|---|---|---|
| Emergency department volume | high | — |
| Global Malnutrition Composite Score | — | — |
| Global Malnutrition Composite Score: Malnutrition Diagnosis Documented | — | — |
| Global Malnutrition Composite Score: Malnutrition Risk Screening | — | — |
| Global Malnutrition Composite Score: Nutrition Assessment | — | — |
| Global Malnutrition Composite Score: Nutritional Care Plan | — | — |
| Hospital Harm - Severe Hyperglycemia | — | — |
| Hospital Harm - Severe Hypoglycemia | — | — |
| Hospital Harm - Opioid Related Adverse Events | — | — |
| Healthcare workers given influenza vaccination | 80 | 4612 |
| Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better | 266 | 385 |
| Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better | 265 | 351 |
| Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better | 384 | 28 |
| Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better | — | — |
| Left before being seen | 4 | 53807 |
| Head CT results | 75 | 44 |
| Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients | 71 | 68 |
| Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery | — | — |
| ST-Segment Elevation Myocardial Infarction (STEMI) | 69 | 29 |
| Safe Use of Opioids - Concurrent Prescribing | 14 | 3490 |
| Appropriate care for severe sepsis and septic shock | 71 | 203 |
| Septic Shock 3-Hour Bundle | 73 | 48 |
| Septic Shock 6-Hour Bundle | 78 | 27 |
| Severe Sepsis 3-Hour Bundle | 83 | 203 |
| Severe Sepsis 6-Hour Bundle | 95 | 83 |
| Discharged on Antithrombotic Therapy | 99 | 186 |
| Anticoagulation Therapy for Atrial Fibrillation/Flutter | 69 | 36 |
| Antithrombotic Therapy by End of Hospital Day 2 | — | — |
| Venous Thromboembolism Prophylaxis | — | — |
| Intensive Care Unit Venous Thromboembolism Prophylaxis | 92 | 2447 |
Maternal Health
lower is better · 4 measures reported
Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.
| Measure | Score | Sample |
|---|---|---|
| Cesarean Birth | — | — |
| Risk Adjusted Severe Obstetric Complications (All) | — | — |
| Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases) | — | — |
| Maternal Morbidity Structural Measure | Yes | — |
Frequently asked questions
- How is Mercy Medical Center rated?
- Mercy Medical Center has a 3 out of 5 CMS overall star rating as of the latest CMS release.
- Does Mercy Medical Center have emergency services?
- Yes. Mercy Medical Center operates a 24/7 emergency department.
- Where is Mercy Medical Center located?
- Mercy Medical Center is located at 1320 Mercy Drive Nw, Canton, OH 44708.
- What type of hospital is Mercy Medical Center?
- Mercy Medical Center is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Private).
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Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.