JCIPatientSafety.orgHospital Quality Directory

Acute Care Hospitals · Voluntary non-profit - Private

Mercy Medical Center

3 / 5

At a glance

Mercy Medical Center carries a 3-star CMS overall rating — in line with the national norm. On healthcare-associated infection measures, it performs better than the national average on 12 and worse on 6.

Healthcare-Associated Infections

lower is better · 36 measures reported

Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.

MeasureScoreCompared to national
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit0.009Better than national
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit0.933Better than national
Central Line Associated Bloodstream Infection: Number of Device Days5511Better than national
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases5.285Better than national
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases1Better than national
Central Line Associated Bloodstream Infection (ICU + select Wards)0.189Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit0.318Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit1.924Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days5659Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases5.759Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases5Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards)0.868Same as national
SSI - Colon Surgery: Lower Confidence Limit1.870Worse than national
SSI - Colon Surgery: Upper Confidence Limit5.381Worse than national
SSI - Colon Surgery: Number of Procedures165Worse than national
SSI - Colon Surgery: Predicted Cases4.262Worse than national
SSI - Colon Surgery: Observed Cases14Worse than national
SSI - Colon Surgery3.285Worse than national
SSI - Abdominal Hysterectomy: Lower Confidence LimitNot available
SSI - Abdominal Hysterectomy: Upper Confidence LimitNot available
SSI - Abdominal Hysterectomy: Number of Procedures12Not available
SSI - Abdominal Hysterectomy: Predicted Cases0.097Not available
SSI - Abdominal Hysterectomy: Observed Cases0Not available
SSI - Abdominal HysterectomyNot available
MRSA Bacteremia: Lower Confidence Limit0.011Same as national
MRSA Bacteremia: Upper Confidence Limit1.044Same as national
MRSA Bacteremia: Patient Days77768Same as national
MRSA Bacteremia: Predicted Cases4.722Same as national
MRSA Bacteremia: Observed Cases1Same as national
MRSA Bacteremia0.212Same as national
Clostridium Difficile (C.Diff): Lower Confidence Limit0.365Better than national
Clostridium Difficile (C.Diff): Upper Confidence Limit0.864Better than national
Clostridium Difficile (C.Diff): Patient Days76027Better than national
Clostridium Difficile (C.Diff): Predicted Cases36.533Better than national
Clostridium Difficile (C.Diff): Observed Cases21Better than national
Clostridium Difficile (C.Diff)0.575Better than national

Complications & Deaths

lower is better · 20 measures reported

Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.

MeasureScoreCompared to nationalSample
Rate of complications for hip/knee replacement patients4.4Same as national51
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate3.8Same as national1308
Death rate for heart attack patients12.8Same as national215
Death rate for CABG surgery patients2.5Same as national61
Death rate for COPD patients7.1Same as national149
Death rate for heart failure patients9.6Same as national319
Death rate for pneumonia patients16.5Same as national258
Death rate for stroke patients11.8Same as national109
Pressure ulcer rate0.56Same as national4495
Death rate among surgical inpatients with serious treatable complications160.52Same as national43
Iatrogenic pneumothorax rate0.16Same as national5236
In-hospital fall-associated fracture rate0.34Same as national5222
Postoperative hemorrhage or hematoma rate2.35Same as national1042
Postoperative acute kidney injury requiring dialysis rate1.52Same as national403
Postoperative respiratory failure rate8.63Same as national410
Perioperative pulmonary embolism or deep vein thrombosis rate3.27Same as national1096
Postoperative sepsis rate5.10Same as national376
Postoperative wound dehiscence rate2.30Same as national235
Abdominopelvic accidental puncture or laceration rate1.11Same as national823
CMS Medicare PSI 90: Patient safety and adverse events composite0.95Same as national

Unplanned Hospital Visits & Readmissions

lower is better · 14 measures reported

How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.

MeasureScoreCompared to nationalSample
Hospital return days for heart attack patients10.6Not available200
Hospital return days for heart failure patients44.2Not available337
Hospital return days for pneumonia patients-18.9Not available267
Hybrid Hospital-Wide All-Cause Readmission Measure (HWR)15.4Same as national2070
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)12.8Same as national150
Rate of inpatient admissions for patients receiving outpatient chemotherapy9Same as national149
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy5Same as national149
Ratio of unplanned hospital visits after hospital outpatient surgery1Same as national505
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate13Same as national200
Rate of readmission for CABG11.4Same as national61
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients18.6Same as national159
Heart failure (HF) 30-Day Readmission Rate21.8Same as national337
Rate of readmission after hip/knee replacement4.3Same as national58
Pneumonia (PN) 30-Day Readmission Rate14.7Same as national267

Patient Experience (HCAHPS)

higher is better · 9 measures reported

What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.

MeasureScoreSample
Nurse communication - star rating31879
Doctor communication - star rating31879
Communication about medicines - star rating21879
Discharge information - star rating31879
Cleanliness - star rating31879
Quietness - star rating21879
Overall hospital rating - star rating21879
Recommend hospital - star rating31879
Summary star rating31879

Timely & Effective Care

higher is better (unless a wait time) · 30 measures reported

How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.

MeasureScoreSample
Emergency department volumehigh
Global Malnutrition Composite Score
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented
Global Malnutrition Composite Score: Malnutrition Risk Screening
Global Malnutrition Composite Score: Nutrition Assessment
Global Malnutrition Composite Score: Nutritional Care Plan
Hospital Harm - Severe Hyperglycemia
Hospital Harm - Severe Hypoglycemia
Hospital Harm - Opioid Related Adverse Events
Healthcare workers given influenza vaccination804612
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better266385
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better265351
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better38428
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better
Left before being seen453807
Head CT results7544
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients7168
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery
ST-Segment Elevation Myocardial Infarction (STEMI)6929
Safe Use of Opioids - Concurrent Prescribing143490
Appropriate care for severe sepsis and septic shock71203
Septic Shock 3-Hour Bundle7348
Septic Shock 6-Hour Bundle7827
Severe Sepsis 3-Hour Bundle83203
Severe Sepsis 6-Hour Bundle9583
Discharged on Antithrombotic Therapy99186
Anticoagulation Therapy for Atrial Fibrillation/Flutter6936
Antithrombotic Therapy by End of Hospital Day 2
Venous Thromboembolism Prophylaxis
Intensive Care Unit Venous Thromboembolism Prophylaxis922447

Maternal Health

lower is better · 4 measures reported

Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.

MeasureScoreSample
Cesarean Birth
Risk Adjusted Severe Obstetric Complications (All)
Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases)
Maternal Morbidity Structural MeasureYes

Frequently asked questions

How is Mercy Medical Center rated?
Mercy Medical Center has a 3 out of 5 CMS overall star rating as of the latest CMS release.
Does Mercy Medical Center have emergency services?
Yes. Mercy Medical Center operates a 24/7 emergency department.
Where is Mercy Medical Center located?
Mercy Medical Center is located at 1320 Mercy Drive Nw, Canton, OH 44708.
What type of hospital is Mercy Medical Center?
Mercy Medical Center is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Private).

Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.

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