JCIPatientSafety.orgHospital Quality Directory

Acute Care Hospitals · Voluntary non-profit - Private

Mercy San Juan Medical Center

3 / 5

At a glance

Mercy San Juan Medical Center carries a 3-star CMS overall rating — in line with the national norm. On healthcare-associated infection measures, it performs better than the national average on 18 and worse on 0.

Healthcare-Associated Infections

lower is better · 36 measures reported

Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.

MeasureScoreCompared to national
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit0.267Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit1.369Same as national
Central Line Associated Bloodstream Infection: Number of Device Days8041Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases9.119Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases6Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards)0.658Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit0.060Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit0.643Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days6901Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases12.695Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases3Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards)0.236Better than national
SSI - Colon Surgery: Lower Confidence LimitSame as national
SSI - Colon Surgery: Upper Confidence Limit1.286Same as national
SSI - Colon Surgery: Number of Procedures80Same as national
SSI - Colon Surgery: Predicted Cases2.330Same as national
SSI - Colon Surgery: Observed Cases0Same as national
SSI - Colon Surgery0.000Same as national
SSI - Abdominal Hysterectomy: Lower Confidence LimitNot available
SSI - Abdominal Hysterectomy: Upper Confidence LimitNot available
SSI - Abdominal Hysterectomy: Number of Procedures84Not available
SSI - Abdominal Hysterectomy: Predicted Cases0.699Not available
SSI - Abdominal Hysterectomy: Observed Cases3Not available
SSI - Abdominal HysterectomyNot available
MRSA Bacteremia: Lower Confidence Limit0.048Better than national
MRSA Bacteremia: Upper Confidence Limit0.943Better than national
MRSA Bacteremia: Patient Days111405Better than national
MRSA Bacteremia: Predicted Cases7.009Better than national
MRSA Bacteremia: Observed Cases2Better than national
MRSA Bacteremia0.285Better than national
Clostridium Difficile (C.Diff): Lower Confidence Limit0.027Better than national
Clostridium Difficile (C.Diff): Upper Confidence Limit0.205Better than national
Clostridium Difficile (C.Diff): Patient Days102214Better than national
Clostridium Difficile (C.Diff): Predicted Cases46.986Better than national
Clostridium Difficile (C.Diff): Observed Cases4Better than national
Clostridium Difficile (C.Diff)0.085Better than national

Complications & Deaths

lower is better · 20 measures reported

Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.

MeasureScoreCompared to nationalSample
Rate of complications for hip/knee replacement patients3.9Same as national27
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate4.3Same as national1762
Death rate for heart attack patients12.8Same as national209
Death rate for CABG surgery patients2.3Same as national66
Death rate for COPD patients10.5Same as national175
Death rate for heart failure patients12.4Same as national442
Death rate for pneumonia patients16Same as national384
Death rate for stroke patients14.8Same as national362
Pressure ulcer rate0.53Same as national7155
Death rate among surgical inpatients with serious treatable complications195.56Same as national122
Iatrogenic pneumothorax rate0.19Same as national8263
In-hospital fall-associated fracture rate0.23Same as national8488
Postoperative hemorrhage or hematoma rate2.08Same as national1929
Postoperative acute kidney injury requiring dialysis rate1.38Same as national566
Postoperative respiratory failure rate6.41Same as national533
Perioperative pulmonary embolism or deep vein thrombosis rate2.30Same as national1992
Postoperative sepsis rate4.30Same as national557
Postoperative wound dehiscence rate1.60Same as national338
Abdominopelvic accidental puncture or laceration rate0.78Same as national1413
CMS Medicare PSI 90: Patient safety and adverse events composite0.77Same as national

Unplanned Hospital Visits & Readmissions

lower is better · 14 measures reported

How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.

MeasureScoreCompared to nationalSample
Hospital return days for heart attack patients13.9Not available202
Hospital return days for heart failure patients-11.3Not available517
Hospital return days for pneumonia patients16.5Not available399
Hybrid Hospital-Wide All-Cause Readmission Measure (HWR)14.8Same as national3074
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)12.8Same as national384
Rate of inpatient admissions for patients receiving outpatient chemotherapy10Same as national102
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy4.9Same as national102
Ratio of unplanned hospital visits after hospital outpatient surgery1.1Same as national291
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate13.3Same as national202
Rate of readmission for CABG10.8Same as national66
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients19.3Same as national210
Heart failure (HF) 30-Day Readmission Rate19.4Same as national517
Rate of readmission after hip/knee replacement5.4Same as national30
Pneumonia (PN) 30-Day Readmission Rate17.8Same as national399

Patient Experience (HCAHPS)

higher is better · 9 measures reported

What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.

MeasureScoreSample
Nurse communication - star rating3600
Doctor communication - star rating3600
Communication about medicines - star rating3600
Discharge information - star rating3600
Cleanliness - star rating3600
Quietness - star rating2600
Overall hospital rating - star rating3600
Recommend hospital - star rating3600
Summary star rating3600

Timely & Effective Care

higher is better (unless a wait time) · 30 measures reported

How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.

MeasureScoreSample
Emergency department volumevery high
Global Malnutrition Composite Score
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented
Global Malnutrition Composite Score: Malnutrition Risk Screening
Global Malnutrition Composite Score: Nutrition Assessment
Global Malnutrition Composite Score: Nutritional Care Plan
Hospital Harm - Severe Hyperglycemia
Hospital Harm - Severe Hypoglycemia15685
Hospital Harm - Opioid Related Adverse Events012192
Healthcare workers given influenza vaccination654003
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better203382
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better200348
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better38131
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better
Left before being seen181679
Head CT results
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients8238
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery
ST-Segment Elevation Myocardial Infarction (STEMI)
Safe Use of Opioids - Concurrent Prescribing104551
Appropriate care for severe sepsis and septic shock77140
Septic Shock 3-Hour Bundle8651
Septic Shock 6-Hour Bundle9735
Severe Sepsis 3-Hour Bundle85141
Severe Sepsis 6-Hour Bundle9882
Discharged on Antithrombotic Therapy
Anticoagulation Therapy for Atrial Fibrillation/Flutter
Antithrombotic Therapy by End of Hospital Day 2
Venous Thromboembolism Prophylaxis
Intensive Care Unit Venous Thromboembolism Prophylaxis981758

Maternal Health

lower is better · 4 measures reported

Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.

MeasureScoreSample
Cesarean Birth
Risk Adjusted Severe Obstetric Complications (All)
Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases)
Maternal Morbidity Structural MeasureYes

Frequently asked questions

How is Mercy San Juan Medical Center rated?
Mercy San Juan Medical Center has a 3 out of 5 CMS overall star rating as of the latest CMS release.
Does Mercy San Juan Medical Center have emergency services?
Yes. Mercy San Juan Medical Center operates a 24/7 emergency department.
Where is Mercy San Juan Medical Center located?
Mercy San Juan Medical Center is located at 6501 Coyle Ave, Carmichael, CA 95608.
What type of hospital is Mercy San Juan Medical Center?
Mercy San Juan Medical Center is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Private).

Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.

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