Acute Care Hospitals · Voluntary non-profit - Private
Mercyhealth Hospital & Physician Clinic-Crystal la
- 875 S Route 31, Crystal Lake, IL 60014
- (792) 220-5500
- Acute Care Hospitals
- Emergency services available 24/7
Not rated overall
CMS reports safety and quality measures for this hospital but does not assign an overall star rating. See scores below.
Healthcare-Associated Infections
lower is better · 36 measures reported
Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.
| Measure | Score | Compared to national |
|---|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | — | Not available |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | — | Not available |
| Central Line Associated Bloodstream Infection: Number of Device Days | 96 | Not available |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 0.074 | Not available |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 0 | Not available |
| Central Line Associated Bloodstream Infection (ICU + select Wards) | — | Not available |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | — | Not available |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | — | Not available |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 99 | Not available |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 0.073 | Not available |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 0 | Not available |
| Catheter Associated Urinary Tract Infections (ICU + select Wards) | — | Not available |
| SSI - Colon Surgery: Lower Confidence Limit | — | Not available |
| SSI - Colon Surgery: Upper Confidence Limit | — | Not available |
| SSI - Colon Surgery: Number of Procedures | 12 | Not available |
| SSI - Colon Surgery: Predicted Cases | 0.313 | Not available |
| SSI - Colon Surgery: Observed Cases | 0 | Not available |
| SSI - Colon Surgery | — | Not available |
| SSI - Abdominal Hysterectomy: Lower Confidence Limit | — | Not available |
| SSI - Abdominal Hysterectomy: Upper Confidence Limit | — | Not available |
| SSI - Abdominal Hysterectomy: Number of Procedures | — | Not available |
| SSI - Abdominal Hysterectomy: Predicted Cases | — | Not available |
| SSI - Abdominal Hysterectomy: Observed Cases | — | Not available |
| SSI - Abdominal Hysterectomy | — | Not available |
| MRSA Bacteremia: Lower Confidence Limit | — | Not available |
| MRSA Bacteremia: Upper Confidence Limit | — | Not available |
| MRSA Bacteremia: Patient Days | 1473 | Not available |
| MRSA Bacteremia: Predicted Cases | 0.034 | Not available |
| MRSA Bacteremia: Observed Cases | 0 | Not available |
| MRSA Bacteremia | — | Not available |
| Clostridium Difficile (C.Diff): Lower Confidence Limit | — | Not available |
| Clostridium Difficile (C.Diff): Upper Confidence Limit | — | Not available |
| Clostridium Difficile (C.Diff): Patient Days | 1473 | Not available |
| Clostridium Difficile (C.Diff): Predicted Cases | 0.276 | Not available |
| Clostridium Difficile (C.Diff): Observed Cases | 0 | Not available |
| Clostridium Difficile (C.Diff) | — | Not available |
Complications & Deaths
lower is better · 20 measures reported
Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Rate of complications for hip/knee replacement patients | — | Not available | — |
| Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate | 4 | Same as national | 40 |
| Death rate for heart attack patients | — | Not available | — |
| Death rate for CABG surgery patients | — | Not available | — |
| Death rate for COPD patients | — | Not available | — |
| Death rate for heart failure patients | — | Not available | — |
| Death rate for pneumonia patients | — | Not available | — |
| Death rate for stroke patients | — | Not available | — |
| Pressure ulcer rate | 0.62 | Same as national | 58 |
| Death rate among surgical inpatients with serious treatable complications | — | Not available | — |
| Iatrogenic pneumothorax rate | 0.21 | Same as national | 83 |
| In-hospital fall-associated fracture rate | 0.27 | Same as national | 80 |
| Postoperative hemorrhage or hematoma rate | — | Not available | — |
| Postoperative acute kidney injury requiring dialysis rate | — | Not available | — |
| Postoperative respiratory failure rate | — | Not available | — |
| Perioperative pulmonary embolism or deep vein thrombosis rate | — | Not available | — |
| Postoperative sepsis rate | — | Not available | — |
| Postoperative wound dehiscence rate | — | Not available | — |
| Abdominopelvic accidental puncture or laceration rate | — | Not available | — |
| CMS Medicare PSI 90: Patient safety and adverse events composite | 0.99 | Same as national | — |
Unplanned Hospital Visits & Readmissions
lower is better · 14 measures reported
How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Hospital return days for heart attack patients | — | Not available | — |
| Hospital return days for heart failure patients | — | Not available | — |
| Hospital return days for pneumonia patients | — | Not available | — |
| Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) | 14.6 | Same as national | 58 |
| Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) | 13.5 | Same as national | 199 |
| Rate of inpatient admissions for patients receiving outpatient chemotherapy | — | Not available | — |
| Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy | — | Not available | — |
| Ratio of unplanned hospital visits after hospital outpatient surgery | 1 | Same as national | 63 |
| Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | — | Not available | — |
| Rate of readmission for CABG | — | Not available | — |
| Rate of readmission for chronic obstructive pulmonary disease (COPD) patients | — | Not available | — |
| Heart failure (HF) 30-Day Readmission Rate | — | Not available | — |
| Rate of readmission after hip/knee replacement | — | Not available | — |
| Pneumonia (PN) 30-Day Readmission Rate | — | Not available | — |
Patient Experience (HCAHPS)
higher is better · 9 measures reported
What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.
| Measure | Score | Sample |
|---|---|---|
| Nurse communication - star rating | — | 76 |
| Doctor communication - star rating | — | 76 |
| Communication about medicines - star rating | — | 76 |
| Discharge information - star rating | — | 76 |
| Cleanliness - star rating | — | 76 |
| Quietness - star rating | — | 76 |
| Overall hospital rating - star rating | — | 76 |
| Recommend hospital - star rating | — | 76 |
| Summary star rating | — | 76 |
Timely & Effective Care
higher is better (unless a wait time) · 30 measures reported
How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.
| Measure | Score | Sample |
|---|---|---|
| Emergency department volume | low | — |
| Global Malnutrition Composite Score | — | — |
| Global Malnutrition Composite Score: Malnutrition Diagnosis Documented | — | — |
| Global Malnutrition Composite Score: Malnutrition Risk Screening | — | — |
| Global Malnutrition Composite Score: Nutrition Assessment | — | — |
| Global Malnutrition Composite Score: Nutritional Care Plan | — | — |
| Hospital Harm - Severe Hyperglycemia | 8 | 174 |
| Hospital Harm - Severe Hypoglycemia | 0 | 65 |
| Hospital Harm - Opioid Related Adverse Events | — | — |
| Healthcare workers given influenza vaccination | 85 | 458 |
| Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better | 107 | 402 |
| Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better | 106 | 378 |
| Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better | — | — |
| Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better | 318 | 14 |
| Left before being seen | 0 | 11260 |
| Head CT results | — | — |
| Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients | 98 | 81 |
| Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery | — | — |
| ST-Segment Elevation Myocardial Infarction (STEMI) | — | — |
| Safe Use of Opioids - Concurrent Prescribing | 13 | 124 |
| Appropriate care for severe sepsis and septic shock | — | — |
| Septic Shock 3-Hour Bundle | — | — |
| Septic Shock 6-Hour Bundle | — | — |
| Severe Sepsis 3-Hour Bundle | — | — |
| Severe Sepsis 6-Hour Bundle | — | — |
| Discharged on Antithrombotic Therapy | — | — |
| Anticoagulation Therapy for Atrial Fibrillation/Flutter | — | — |
| Antithrombotic Therapy by End of Hospital Day 2 | — | — |
| Venous Thromboembolism Prophylaxis | 97 | 185 |
| Intensive Care Unit Venous Thromboembolism Prophylaxis | — | — |
Maternal Health
lower is better · 4 measures reported
Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.
| Measure | Score | Sample |
|---|---|---|
| Cesarean Birth | — | — |
| Risk Adjusted Severe Obstetric Complications (All) | — | — |
| Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases) | — | — |
| Maternal Morbidity Structural Measure | Not Applicable (our hospital does not provide inpatient labor/delivery care) | — |
Frequently asked questions
- How is Mercyhealth Hospital & Physician Clinic-Crystal la rated?
- CMS does not assign an overall star rating to Mercyhealth Hospital & Physician Clinic-Crystal la, but does publish underlying safety and quality measures shown on this page.
- Does Mercyhealth Hospital & Physician Clinic-Crystal la have emergency services?
- Yes. Mercyhealth Hospital & Physician Clinic-Crystal la operates a 24/7 emergency department.
- Where is Mercyhealth Hospital & Physician Clinic-Crystal la located?
- Mercyhealth Hospital & Physician Clinic-Crystal la is located at 875 S Route 31, Crystal Lake, IL 60014.
- What type of hospital is Mercyhealth Hospital & Physician Clinic-Crystal la?
- Mercyhealth Hospital & Physician Clinic-Crystal la is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Private).
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Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.