Acute Care Hospitals · Voluntary non-profit - Other
Metrohealth System
- 2500 Metrohealth Drive, Cleveland, OH 44109
- (216) 778-7089
- Acute Care Hospitals
- Emergency services available 24/7
At a glance
Metrohealth System carries a 3-star CMS overall rating — in line with the national norm. On healthcare-associated infection measures, it performs better than the national average on 18 and worse on 0.
Healthcare-Associated Infections
lower is better · 36 measures reported
Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.
| Measure | Score | Compared to national |
|---|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | 0.218 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 0.986 | Better than national |
| Central Line Associated Bloodstream Infection: Number of Device Days | 12854 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 14.041 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 7 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards) | 0.499 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.134 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 0.810 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 10813 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 13.676 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 5 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards) | 0.366 | Better than national |
| SSI - Colon Surgery: Lower Confidence Limit | 0.741 | Same as national |
| SSI - Colon Surgery: Upper Confidence Limit | 2.326 | Same as national |
| SSI - Colon Surgery: Number of Procedures | 302 | Same as national |
| SSI - Colon Surgery: Predicted Cases | 8.771 | Same as national |
| SSI - Colon Surgery: Observed Cases | 12 | Same as national |
| SSI - Colon Surgery | 1.368 | Same as national |
| SSI - Abdominal Hysterectomy: Lower Confidence Limit | 0.020 | Same as national |
| SSI - Abdominal Hysterectomy: Upper Confidence Limit | 1.976 | Same as national |
| SSI - Abdominal Hysterectomy: Number of Procedures | 255 | Same as national |
| SSI - Abdominal Hysterectomy: Predicted Cases | 2.496 | Same as national |
| SSI - Abdominal Hysterectomy: Observed Cases | 1 | Same as national |
| SSI - Abdominal Hysterectomy | 0.401 | Same as national |
| MRSA Bacteremia: Lower Confidence Limit | 0.947 | Same as national |
| MRSA Bacteremia: Upper Confidence Limit | 2.468 | Same as national |
| MRSA Bacteremia: Patient Days | 134365 | Same as national |
| MRSA Bacteremia: Predicted Cases | 10.806 | Same as national |
| MRSA Bacteremia: Observed Cases | 17 | Same as national |
| MRSA Bacteremia | 1.573 | Same as national |
| Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.284 | Better than national |
| Clostridium Difficile (C.Diff): Upper Confidence Limit | 0.634 | Better than national |
| Clostridium Difficile (C.Diff): Patient Days | 119614 | Better than national |
| Clostridium Difficile (C.Diff): Predicted Cases | 55.481 | Better than national |
| Clostridium Difficile (C.Diff): Observed Cases | 24 | Better than national |
| Clostridium Difficile (C.Diff) | 0.433 | Better than national |
Complications & Deaths
lower is better · 20 measures reported
Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Rate of complications for hip/knee replacement patients | — | Not available | — |
| Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate | 4.3 | Same as national | 910 |
| Death rate for heart attack patients | 11.7 | Same as national | 79 |
| Death rate for CABG surgery patients | — | Not available | — |
| Death rate for COPD patients | 8.3 | Same as national | 111 |
| Death rate for heart failure patients | 9 | Same as national | 270 |
| Death rate for pneumonia patients | 12.4 | Better than national | 209 |
| Death rate for stroke patients | 14.4 | Same as national | 109 |
| Pressure ulcer rate | 1.21 | Same as national | 4005 |
| Death rate among surgical inpatients with serious treatable complications | 197.98 | Same as national | 67 |
| Iatrogenic pneumothorax rate | 0.16 | Same as national | 4189 |
| In-hospital fall-associated fracture rate | 0.27 | Same as national | 4080 |
| Postoperative hemorrhage or hematoma rate | 2.46 | Same as national | 1052 |
| Postoperative acute kidney injury requiring dialysis rate | 1.90 | Same as national | 420 |
| Postoperative respiratory failure rate | 17.85 | Worse than national | 405 |
| Perioperative pulmonary embolism or deep vein thrombosis rate | 3.23 | Same as national | 1100 |
| Postoperative sepsis rate | 4.51 | Same as national | 399 |
| Postoperative wound dehiscence rate | 1.61 | Same as national | 245 |
| Abdominopelvic accidental puncture or laceration rate | 1.59 | Same as national | 825 |
| CMS Medicare PSI 90: Patient safety and adverse events composite | 1.37 | Worse than national | — |
Unplanned Hospital Visits & Readmissions
lower is better · 14 measures reported
How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Hospital return days for heart attack patients | 44.6 | Not available | 77 |
| Hospital return days for heart failure patients | 70.1 | Not available | 301 |
| Hospital return days for pneumonia patients | 31.8 | Not available | 214 |
| Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) | 15.6 | Same as national | 1545 |
| Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) | 13.3 | Same as national | 1334 |
| Rate of inpatient admissions for patients receiving outpatient chemotherapy | 10.2 | Same as national | 193 |
| Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy | 5.4 | Same as national | 193 |
| Ratio of unplanned hospital visits after hospital outpatient surgery | 1.3 | Same as national | 480 |
| Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | 14 | Same as national | 77 |
| Rate of readmission for CABG | — | Not available | — |
| Rate of readmission for chronic obstructive pulmonary disease (COPD) patients | 16.9 | Same as national | 113 |
| Heart failure (HF) 30-Day Readmission Rate | 21.3 | Same as national | 301 |
| Rate of readmission after hip/knee replacement | — | Not available | — |
| Pneumonia (PN) 30-Day Readmission Rate | 17.3 | Same as national | 214 |
Patient Experience (HCAHPS)
higher is better · 9 measures reported
What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.
| Measure | Score | Sample |
|---|---|---|
| Nurse communication - star rating | 4 | 1318 |
| Doctor communication - star rating | 3 | 1318 |
| Communication about medicines - star rating | 2 | 1318 |
| Discharge information - star rating | 3 | 1318 |
| Cleanliness - star rating | 3 | 1318 |
| Quietness - star rating | 3 | 1318 |
| Overall hospital rating - star rating | 4 | 1318 |
| Recommend hospital - star rating | 4 | 1318 |
| Summary star rating | 3 | 1318 |
Timely & Effective Care
higher is better (unless a wait time) · 30 measures reported
How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.
| Measure | Score | Sample |
|---|---|---|
| Emergency department volume | very high | — |
| Global Malnutrition Composite Score | — | — |
| Global Malnutrition Composite Score: Malnutrition Diagnosis Documented | — | — |
| Global Malnutrition Composite Score: Malnutrition Risk Screening | — | — |
| Global Malnutrition Composite Score: Nutrition Assessment | — | — |
| Global Malnutrition Composite Score: Nutritional Care Plan | — | — |
| Hospital Harm - Severe Hyperglycemia | — | — |
| Hospital Harm - Severe Hypoglycemia | 2 | 5787 |
| Hospital Harm - Opioid Related Adverse Events | — | — |
| Healthcare workers given influenza vaccination | 94 | 10052 |
| Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better | 160 | 394 |
| Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better | 152 | 363 |
| Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better | 272 | 21 |
| Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better | 231 | 11 |
| Left before being seen | 2 | 153256 |
| Head CT results | — | — |
| Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients | 99 | 108 |
| Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery | — | — |
| ST-Segment Elevation Myocardial Infarction (STEMI) | — | — |
| Safe Use of Opioids - Concurrent Prescribing | 7 | 5280 |
| Appropriate care for severe sepsis and septic shock | 40 | 78 |
| Septic Shock 3-Hour Bundle | 53 | 19 |
| Septic Shock 6-Hour Bundle | — | — |
| Severe Sepsis 3-Hour Bundle | 65 | 78 |
| Severe Sepsis 6-Hour Bundle | 91 | 43 |
| Discharged on Antithrombotic Therapy | 99 | 316 |
| Anticoagulation Therapy for Atrial Fibrillation/Flutter | — | — |
| Antithrombotic Therapy by End of Hospital Day 2 | 95 | 272 |
| Venous Thromboembolism Prophylaxis | — | — |
| Intensive Care Unit Venous Thromboembolism Prophylaxis | — | — |
Maternal Health
lower is better · 4 measures reported
Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.
| Measure | Score | Sample |
|---|---|---|
| Cesarean Birth | — | — |
| Risk Adjusted Severe Obstetric Complications (All) | — | — |
| Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases) | — | — |
| Maternal Morbidity Structural Measure | Yes | — |
Frequently asked questions
- How is Metrohealth System rated?
- Metrohealth System has a 3 out of 5 CMS overall star rating as of the latest CMS release.
- Does Metrohealth System have emergency services?
- Yes. Metrohealth System operates a 24/7 emergency department.
- Where is Metrohealth System located?
- Metrohealth System is located at 2500 Metrohealth Drive, Cleveland, OH 44109.
- What type of hospital is Metrohealth System?
- Metrohealth System is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Other).
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Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.