Acute Care Hospitals · Voluntary non-profit - Private
Milton S Hershey Medical Center
- 500 University Drive, Hershey, PA 17033
- (717) 531-8521
- Acute Care Hospitals
- Emergency services available 24/7
At a glance
Milton S Hershey Medical Center carries a 4-star CMS overall rating — above the national norm. On healthcare-associated infection measures, it performs better than the national average on 18 and worse on 0. For 30-day readmissions, it beats the national rate on 0 measures and trails on 1.
Healthcare-Associated Infections
lower is better · 36 measures reported
Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.
| Measure | Score | Compared to national |
|---|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | 0.452 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 1.048 | Same as national |
| Central Line Associated Bloodstream Infection: Number of Device Days | 27558 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 31.251 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 22 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards) | 0.704 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.397 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 1.067 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 17128 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 23.835 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 16 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards) | 0.671 | Same as national |
| SSI - Colon Surgery: Lower Confidence Limit | 0.199 | Better than national |
| SSI - Colon Surgery: Upper Confidence Limit | 0.815 | Better than national |
| SSI - Colon Surgery: Number of Procedures | 674 | Better than national |
| SSI - Colon Surgery: Predicted Cases | 18.644 | Better than national |
| SSI - Colon Surgery: Observed Cases | 8 | Better than national |
| SSI - Colon Surgery | 0.429 | Better than national |
| SSI - Abdominal Hysterectomy: Lower Confidence Limit | 0.182 | Same as national |
| SSI - Abdominal Hysterectomy: Upper Confidence Limit | 3.587 | Same as national |
| SSI - Abdominal Hysterectomy: Number of Procedures | 217 | Same as national |
| SSI - Abdominal Hysterectomy: Predicted Cases | 1.842 | Same as national |
| SSI - Abdominal Hysterectomy: Observed Cases | 2 | Same as national |
| SSI - Abdominal Hysterectomy | 1.086 | Same as national |
| MRSA Bacteremia: Lower Confidence Limit | 0.196 | Better than national |
| MRSA Bacteremia: Upper Confidence Limit | 0.801 | Better than national |
| MRSA Bacteremia: Patient Days | 223469 | Better than national |
| MRSA Bacteremia: Predicted Cases | 18.960 | Better than national |
| MRSA Bacteremia: Observed Cases | 8 | Better than national |
| MRSA Bacteremia | 0.422 | Better than national |
| Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.387 | Better than national |
| Clostridium Difficile (C.Diff): Upper Confidence Limit | 0.660 | Better than national |
| Clostridium Difficile (C.Diff): Patient Days | 200447 | Better than national |
| Clostridium Difficile (C.Diff): Predicted Cases | 105.976 | Better than national |
| Clostridium Difficile (C.Diff): Observed Cases | 54 | Better than national |
| Clostridium Difficile (C.Diff) | 0.510 | Better than national |
Complications & Deaths
lower is better · 20 measures reported
Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Rate of complications for hip/knee replacement patients | 4.2 | Same as national | 47 |
| Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate | 3.6 | Same as national | 2019 |
| Death rate for heart attack patients | 12.5 | Same as national | 131 |
| Death rate for CABG surgery patients | 2.1 | Same as national | 86 |
| Death rate for COPD patients | 8.7 | Same as national | 127 |
| Death rate for heart failure patients | 10.3 | Same as national | 456 |
| Death rate for pneumonia patients | 12 | Better than national | 247 |
| Death rate for stroke patients | 11.1 | Same as national | 394 |
| Pressure ulcer rate | 0.91 | Same as national | 7669 |
| Death rate among surgical inpatients with serious treatable complications | 158.43 | Same as national | 148 |
| Iatrogenic pneumothorax rate | 0.19 | Same as national | 9208 |
| In-hospital fall-associated fracture rate | 0.25 | Same as national | 9676 |
| Postoperative hemorrhage or hematoma rate | 1.87 | Same as national | 2684 |
| Postoperative acute kidney injury requiring dialysis rate | 1.64 | Same as national | 1558 |
| Postoperative respiratory failure rate | 6.92 | Same as national | 1505 |
| Perioperative pulmonary embolism or deep vein thrombosis rate | 2.51 | Same as national | 3078 |
| Postoperative sepsis rate | 2.97 | Same as national | 1484 |
| Postoperative wound dehiscence rate | 2.36 | Same as national | 733 |
| Abdominopelvic accidental puncture or laceration rate | 0.87 | Same as national | 2181 |
| CMS Medicare PSI 90: Patient safety and adverse events composite | 0.87 | Same as national | — |
Unplanned Hospital Visits & Readmissions
lower is better · 14 measures reported
How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Hospital return days for heart attack patients | -5.4 | Not available | 156 |
| Hospital return days for heart failure patients | 14.8 | Not available | 550 |
| Hospital return days for pneumonia patients | 38.8 | Not available | 282 |
| Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) | 15.3 | Same as national | 3611 |
| Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) | 13.7 | Same as national | 1007 |
| Rate of inpatient admissions for patients receiving outpatient chemotherapy | 14.4 | Worse than national | 638 |
| Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy | 5.9 | Same as national | 638 |
| Ratio of unplanned hospital visits after hospital outpatient surgery | 0.8 | Same as national | 1346 |
| Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | 13 | Same as national | 156 |
| Rate of readmission for CABG | 10 | Same as national | 86 |
| Rate of readmission for chronic obstructive pulmonary disease (COPD) patients | 17.3 | Same as national | 139 |
| Heart failure (HF) 30-Day Readmission Rate | 19.8 | Same as national | 550 |
| Rate of readmission after hip/knee replacement | 5.4 | Same as national | 47 |
| Pneumonia (PN) 30-Day Readmission Rate | 17 | Same as national | 282 |
Patient Experience (HCAHPS)
higher is better · 9 measures reported
What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.
| Measure | Score | Sample |
|---|---|---|
| Nurse communication - star rating | 4 | 4693 |
| Doctor communication - star rating | 3 | 4693 |
| Communication about medicines - star rating | 2 | 4693 |
| Discharge information - star rating | 4 | 4693 |
| Cleanliness - star rating | 3 | 4693 |
| Quietness - star rating | 2 | 4693 |
| Overall hospital rating - star rating | 4 | 4693 |
| Recommend hospital - star rating | 5 | 4693 |
| Summary star rating | 3 | 4693 |
Timely & Effective Care
higher is better (unless a wait time) · 30 measures reported
How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.
| Measure | Score | Sample |
|---|---|---|
| Emergency department volume | very high | — |
| Global Malnutrition Composite Score | — | — |
| Global Malnutrition Composite Score: Malnutrition Diagnosis Documented | — | — |
| Global Malnutrition Composite Score: Malnutrition Risk Screening | — | — |
| Global Malnutrition Composite Score: Nutrition Assessment | — | — |
| Global Malnutrition Composite Score: Nutritional Care Plan | — | — |
| Hospital Harm - Severe Hyperglycemia | — | — |
| Hospital Harm - Severe Hypoglycemia | — | — |
| Hospital Harm - Opioid Related Adverse Events | — | — |
| Healthcare workers given influenza vaccination | 53 | 11186 |
| Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better | 254 | 605 |
| Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better | 253 | 591 |
| Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better | 392 | 12 |
| Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better | — | — |
| Left before being seen | 2 | 81013 |
| Head CT results | — | — |
| Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients | 97 | 181 |
| Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery | — | — |
| ST-Segment Elevation Myocardial Infarction (STEMI) | — | — |
| Safe Use of Opioids - Concurrent Prescribing | 19 | 5769 |
| Appropriate care for severe sepsis and septic shock | 46 | 368 |
| Septic Shock 3-Hour Bundle | 62 | 124 |
| Septic Shock 6-Hour Bundle | 87 | 60 |
| Severe Sepsis 3-Hour Bundle | 68 | 368 |
| Severe Sepsis 6-Hour Bundle | 89 | 167 |
| Discharged on Antithrombotic Therapy | 97 | 440 |
| Anticoagulation Therapy for Atrial Fibrillation/Flutter | 86 | 73 |
| Antithrombotic Therapy by End of Hospital Day 2 | 98 | 359 |
| Venous Thromboembolism Prophylaxis | — | — |
| Intensive Care Unit Venous Thromboembolism Prophylaxis | — | — |
Maternal Health
lower is better · 4 measures reported
Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.
| Measure | Score | Sample |
|---|---|---|
| Cesarean Birth | — | — |
| Risk Adjusted Severe Obstetric Complications (All) | — | — |
| Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases) | — | — |
| Maternal Morbidity Structural Measure | Yes | — |
Frequently asked questions
- How is Milton S Hershey Medical Center rated?
- Milton S Hershey Medical Center has a 4 out of 5 CMS overall star rating as of the latest CMS release.
- Does Milton S Hershey Medical Center have emergency services?
- Yes. Milton S Hershey Medical Center operates a 24/7 emergency department.
- Where is Milton S Hershey Medical Center located?
- Milton S Hershey Medical Center is located at 500 University Drive, Hershey, PA 17033.
- What type of hospital is Milton S Hershey Medical Center?
- Milton S Hershey Medical Center is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Private).
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Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.