JCIPatientSafety.orgHospital Quality Directory

Acute Care Hospitals · Government - Hospital District or Authority

Norman Regional

2 / 5

At a glance

Norman Regional carries a 2-star CMS overall rating — below the national norm. On healthcare-associated infection measures, it performs better than the national average on 6 and worse on 0.

Healthcare-Associated Infections

lower is better · 36 measures reported

Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.

MeasureScoreCompared to national
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit0.302Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit1.830Same as national
Central Line Associated Bloodstream Infection: Number of Device Days6993Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases6.057Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases5Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards)0.825Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit0.262Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit1.586Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days8704Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases6.988Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases5Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards)0.716Same as national
SSI - Colon Surgery: Lower Confidence Limit0.075Same as national
SSI - Colon Surgery: Upper Confidence Limit1.475Same as national
SSI - Colon Surgery: Number of Procedures158Same as national
SSI - Colon Surgery: Predicted Cases4.481Same as national
SSI - Colon Surgery: Observed Cases2Same as national
SSI - Colon Surgery0.446Same as national
SSI - Abdominal Hysterectomy: Lower Confidence Limit0.011Same as national
SSI - Abdominal Hysterectomy: Upper Confidence Limit1.047Same as national
SSI - Abdominal Hysterectomy: Number of Procedures528Same as national
SSI - Abdominal Hysterectomy: Predicted Cases4.712Same as national
SSI - Abdominal Hysterectomy: Observed Cases1Same as national
SSI - Abdominal Hysterectomy0.212Same as national
MRSA Bacteremia: Lower Confidence Limit0.785Same as national
MRSA Bacteremia: Upper Confidence Limit4.028Same as national
MRSA Bacteremia: Patient Days65917Same as national
MRSA Bacteremia: Predicted Cases3.098Same as national
MRSA Bacteremia: Observed Cases6Same as national
MRSA Bacteremia1.937Same as national
Clostridium Difficile (C.Diff): Lower Confidence Limit0.051Better than national
Clostridium Difficile (C.Diff): Upper Confidence Limit0.310Better than national
Clostridium Difficile (C.Diff): Patient Days58807Better than national
Clostridium Difficile (C.Diff): Predicted Cases35.761Better than national
Clostridium Difficile (C.Diff): Observed Cases5Better than national
Clostridium Difficile (C.Diff)0.140Better than national

Complications & Deaths

lower is better · 20 measures reported

Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.

MeasureScoreCompared to nationalSample
Rate of complications for hip/knee replacement patients3.5Same as national100
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate5.5Worse than national2302
Death rate for heart attack patients13.7Same as national182
Death rate for CABG surgery patients3.2Same as national47
Death rate for COPD patients13.5Worse than national367
Death rate for heart failure patients14.8Same as national240
Death rate for pneumonia patients14.7Same as national328
Death rate for stroke patients15.1Same as national275
Pressure ulcer rate0.35Same as national5425
Death rate among surgical inpatients with serious treatable complications195.92Same as national88
Iatrogenic pneumothorax rate0.28Same as national8566
In-hospital fall-associated fracture rate0.27Same as national8359
Postoperative hemorrhage or hematoma rate2.46Same as national2035
Postoperative acute kidney injury requiring dialysis rate1.63Same as national893
Postoperative respiratory failure rate13.28Same as national930
Perioperative pulmonary embolism or deep vein thrombosis rate2.40Same as national2151
Postoperative sepsis rate5.06Same as national866
Postoperative wound dehiscence rate1.59Same as national386
Abdominopelvic accidental puncture or laceration rate0.97Same as national1365
CMS Medicare PSI 90: Patient safety and adverse events composite0.97Same as national

Unplanned Hospital Visits & Readmissions

lower is better · 14 measures reported

How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.

MeasureScoreCompared to nationalSample
Hospital return days for heart attack patients12Not available224
Hospital return days for heart failure patients8Not available328
Hospital return days for pneumonia patients-25.5Not available385
Hybrid Hospital-Wide All-Cause Readmission Measure (HWR)15.7Same as national3501
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)13.5Same as national347
Rate of inpatient admissions for patients receiving outpatient chemotherapyNot available
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapyNot available
Ratio of unplanned hospital visits after hospital outpatient surgery1.1Same as national684
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate14.3Same as national224
Rate of readmission for CABG10.5Same as national46
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients17.9Same as national393
Heart failure (HF) 30-Day Readmission Rate21.9Same as national328
Rate of readmission after hip/knee replacement5.8Same as national93
Pneumonia (PN) 30-Day Readmission Rate15.9Same as national385

Patient Experience (HCAHPS)

higher is better · 9 measures reported

What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.

MeasureScoreSample
Nurse communication - star rating31509
Doctor communication - star rating31509
Communication about medicines - star rating21509
Discharge information - star rating31509
Cleanliness - star rating21509
Quietness - star rating31509
Overall hospital rating - star rating31509
Recommend hospital - star rating31509
Summary star rating31509

Timely & Effective Care

higher is better (unless a wait time) · 30 measures reported

How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.

MeasureScoreSample
Emergency department volumevery high
Global Malnutrition Composite Score
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented
Global Malnutrition Composite Score: Malnutrition Risk Screening
Global Malnutrition Composite Score: Nutrition Assessment
Global Malnutrition Composite Score: Nutritional Care Plan
Hospital Harm - Severe Hyperglycemia
Hospital Harm - Severe Hypoglycemia24104
Hospital Harm - Opioid Related Adverse Events
Healthcare workers given influenza vaccination878366
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better140402
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better139384
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better24812
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better
Left before being seen2102109
Head CT results8222
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients9775
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery
ST-Segment Elevation Myocardial Infarction (STEMI)
Safe Use of Opioids - Concurrent Prescribing114736
Appropriate care for severe sepsis and septic shock59267
Septic Shock 3-Hour Bundle7994
Septic Shock 6-Hour Bundle7239
Severe Sepsis 3-Hour Bundle75267
Severe Sepsis 6-Hour Bundle89109
Discharged on Antithrombotic Therapy94259
Anticoagulation Therapy for Atrial Fibrillation/Flutter7555
Antithrombotic Therapy by End of Hospital Day 2
Venous Thromboembolism Prophylaxis
Intensive Care Unit Venous Thromboembolism Prophylaxis

Maternal Health

lower is better · 4 measures reported

Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.

MeasureScoreSample
Cesarean Birth
Risk Adjusted Severe Obstetric Complications (All)
Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases)
Maternal Morbidity Structural MeasureYes

Frequently asked questions

How is Norman Regional rated?
Norman Regional has a 2 out of 5 CMS overall star rating as of the latest CMS release.
Does Norman Regional have emergency services?
Yes. Norman Regional operates a 24/7 emergency department.
Where is Norman Regional located?
Norman Regional is located at 3300 Healthplex Pkwy, Norman, OK 73072.
What type of hospital is Norman Regional?
Norman Regional is classified by CMS as a Acute Care Hospitals facility (Government - Hospital District or Authority).

Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.

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