Acute Care Hospitals · Proprietary
North Alabama Medical Center
- 1701 Veterans Drive, Florence, AL 35630
- (256) 768-8400
- Acute Care Hospitals
- Emergency services available 24/7
At a glance
North Alabama Medical Center carries a 2-star CMS overall rating — below the national norm. On healthcare-associated infection measures, it performs better than the national average on 18 and worse on 0.
Healthcare-Associated Infections
lower is better · 36 measures reported
Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.
| Measure | Score | Compared to national |
|---|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | — | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 0.673 | Better than national |
| Central Line Associated Bloodstream Infection: Number of Device Days | 4028 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 4.451 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 0 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards) | 0.000 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.035 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 0.684 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 7485 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 9.659 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 2 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards) | 0.207 | Better than national |
| SSI - Colon Surgery: Lower Confidence Limit | — | Same as national |
| SSI - Colon Surgery: Upper Confidence Limit | 1.215 | Same as national |
| SSI - Colon Surgery: Number of Procedures | 90 | Same as national |
| SSI - Colon Surgery: Predicted Cases | 2.466 | Same as national |
| SSI - Colon Surgery: Observed Cases | 0 | Same as national |
| SSI - Colon Surgery | 0.000 | Same as national |
| SSI - Abdominal Hysterectomy: Lower Confidence Limit | — | Same as national |
| SSI - Abdominal Hysterectomy: Upper Confidence Limit | 1.373 | Same as national |
| SSI - Abdominal Hysterectomy: Number of Procedures | 228 | Same as national |
| SSI - Abdominal Hysterectomy: Predicted Cases | 2.182 | Same as national |
| SSI - Abdominal Hysterectomy: Observed Cases | 0 | Same as national |
| SSI - Abdominal Hysterectomy | 0.000 | Same as national |
| MRSA Bacteremia: Lower Confidence Limit | 0.065 | Same as national |
| MRSA Bacteremia: Upper Confidence Limit | 1.276 | Same as national |
| MRSA Bacteremia: Patient Days | 68737 | Same as national |
| MRSA Bacteremia: Predicted Cases | 5.177 | Same as national |
| MRSA Bacteremia: Observed Cases | 2 | Same as national |
| MRSA Bacteremia | 0.386 | Same as national |
| Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.020 | Better than national |
| Clostridium Difficile (C.Diff): Upper Confidence Limit | 0.209 | Better than national |
| Clostridium Difficile (C.Diff): Patient Days | 65840 | Better than national |
| Clostridium Difficile (C.Diff): Predicted Cases | 39.023 | Better than national |
| Clostridium Difficile (C.Diff): Observed Cases | 3 | Better than national |
| Clostridium Difficile (C.Diff) | 0.077 | Better than national |
Complications & Deaths
lower is better · 20 measures reported
Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Rate of complications for hip/knee replacement patients | 4.7 | Same as national | 49 |
| Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate | 5.2 | Same as national | 1583 |
| Death rate for heart attack patients | 14.5 | Same as national | 266 |
| Death rate for CABG surgery patients | 5.4 | Worse than national | 79 |
| Death rate for COPD patients | 8.7 | Same as national | 160 |
| Death rate for heart failure patients | 12.5 | Same as national | 413 |
| Death rate for pneumonia patients | 19.6 | Worse than national | 659 |
| Death rate for stroke patients | 12.4 | Same as national | 258 |
| Pressure ulcer rate | 0.55 | Same as national | 5008 |
| Death rate among surgical inpatients with serious treatable complications | 236.12 | Worse than national | 91 |
| Iatrogenic pneumothorax rate | 0.26 | Same as national | 6347 |
| In-hospital fall-associated fracture rate | 0.25 | Same as national | 6413 |
| Postoperative hemorrhage or hematoma rate | 3.59 | Same as national | 1235 |
| Postoperative acute kidney injury requiring dialysis rate | 1.44 | Same as national | 324 |
| Postoperative respiratory failure rate | 16.59 | Worse than national | 334 |
| Perioperative pulmonary embolism or deep vein thrombosis rate | 2.92 | Same as national | 1269 |
| Postoperative sepsis rate | 4.62 | Same as national | 317 |
| Postoperative wound dehiscence rate | 1.96 | Same as national | 232 |
| Abdominopelvic accidental puncture or laceration rate | 1.34 | Same as national | 1002 |
| CMS Medicare PSI 90: Patient safety and adverse events composite | 1.14 | Same as national | — |
Unplanned Hospital Visits & Readmissions
lower is better · 14 measures reported
How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Hospital return days for heart attack patients | -18 | Not available | 285 |
| Hospital return days for heart failure patients | -4.7 | Not available | 461 |
| Hospital return days for pneumonia patients | -0.9 | Not available | 679 |
| Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) | 15.9 | Same as national | 2494 |
| Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) | 11.1 | Same as national | 1619 |
| Rate of inpatient admissions for patients receiving outpatient chemotherapy | — | Not available | — |
| Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy | — | Not available | — |
| Ratio of unplanned hospital visits after hospital outpatient surgery | 1.2 | Same as national | 458 |
| Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | 12.5 | Same as national | 285 |
| Rate of readmission for CABG | 10.6 | Same as national | 71 |
| Rate of readmission for chronic obstructive pulmonary disease (COPD) patients | 19.1 | Same as national | 174 |
| Heart failure (HF) 30-Day Readmission Rate | 19.5 | Same as national | 461 |
| Rate of readmission after hip/knee replacement | 5.1 | Same as national | 56 |
| Pneumonia (PN) 30-Day Readmission Rate | 15.7 | Same as national | 679 |
Patient Experience (HCAHPS)
higher is better · 9 measures reported
What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.
| Measure | Score | Sample |
|---|---|---|
| Nurse communication - star rating | 2 | 1814 |
| Doctor communication - star rating | 2 | 1814 |
| Communication about medicines - star rating | 1 | 1814 |
| Discharge information - star rating | 2 | 1814 |
| Cleanliness - star rating | 2 | 1814 |
| Quietness - star rating | 4 | 1814 |
| Overall hospital rating - star rating | 2 | 1814 |
| Recommend hospital - star rating | 2 | 1814 |
| Summary star rating | 2 | 1814 |
Timely & Effective Care
higher is better (unless a wait time) · 30 measures reported
How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.
| Measure | Score | Sample |
|---|---|---|
| Emergency department volume | high | — |
| Global Malnutrition Composite Score | — | — |
| Global Malnutrition Composite Score: Malnutrition Diagnosis Documented | — | — |
| Global Malnutrition Composite Score: Malnutrition Risk Screening | — | — |
| Global Malnutrition Composite Score: Nutrition Assessment | — | — |
| Global Malnutrition Composite Score: Nutritional Care Plan | — | — |
| Hospital Harm - Severe Hyperglycemia | — | — |
| Hospital Harm - Severe Hypoglycemia | — | — |
| Hospital Harm - Opioid Related Adverse Events | — | — |
| Healthcare workers given influenza vaccination | 64 | 2565 |
| Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better | 158 | 376 |
| Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better | 144 | 320 |
| Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better | 218 | 11 |
| Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better | 312 | 46 |
| Left before being seen | 1 | 46884 |
| Head CT results | 82 | 17 |
| Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients | 84 | 67 |
| Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery | — | — |
| ST-Segment Elevation Myocardial Infarction (STEMI) | 52 | 29 |
| Safe Use of Opioids - Concurrent Prescribing | 15 | 4350 |
| Appropriate care for severe sepsis and septic shock | 61 | 137 |
| Septic Shock 3-Hour Bundle | 67 | 36 |
| Septic Shock 6-Hour Bundle | 95 | 21 |
| Severe Sepsis 3-Hour Bundle | 75 | 137 |
| Severe Sepsis 6-Hour Bundle | 92 | 65 |
| Discharged on Antithrombotic Therapy | 94 | 231 |
| Anticoagulation Therapy for Atrial Fibrillation/Flutter | — | — |
| Antithrombotic Therapy by End of Hospital Day 2 | 93 | 213 |
| Venous Thromboembolism Prophylaxis | — | — |
| Intensive Care Unit Venous Thromboembolism Prophylaxis | 97 | 1892 |
Maternal Health
lower is better · 4 measures reported
Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.
| Measure | Score | Sample |
|---|---|---|
| Cesarean Birth | — | — |
| Risk Adjusted Severe Obstetric Complications (All) | — | — |
| Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases) | — | — |
| Maternal Morbidity Structural Measure | Yes | — |
Frequently asked questions
- How is North Alabama Medical Center rated?
- North Alabama Medical Center has a 2 out of 5 CMS overall star rating as of the latest CMS release.
- Does North Alabama Medical Center have emergency services?
- Yes. North Alabama Medical Center operates a 24/7 emergency department.
- Where is North Alabama Medical Center located?
- North Alabama Medical Center is located at 1701 Veterans Drive, Florence, AL 35630.
- What type of hospital is North Alabama Medical Center?
- North Alabama Medical Center is classified by CMS as a Acute Care Hospitals facility (Proprietary).
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Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.