Acute Care Hospitals · Voluntary non-profit - Private
North Shore Medical Center -
- 81 Highland Avenue, Salem, MA 01970
- (978) 741-1215
- Acute Care Hospitals
- Emergency services available 24/7
At a glance
North Shore Medical Center - carries a 5-star CMS overall rating — above the national norm. On healthcare-associated infection measures, it performs better than the national average on 12 and worse on 0.
Healthcare-Associated Infections
lower is better · 36 measures reported
Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.
| Measure | Score | Compared to national |
|---|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | 0.088 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 0.937 | Better than national |
| Central Line Associated Bloodstream Infection: Number of Device Days | 8602 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 8.711 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 3 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards) | 0.344 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.455 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 1.712 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 7487 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 9.647 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 9 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards) | 0.933 | Same as national |
| SSI - Colon Surgery: Lower Confidence Limit | 0.971 | Same as national |
| SSI - Colon Surgery: Upper Confidence Limit | 3.652 | Same as national |
| SSI - Colon Surgery: Number of Procedures | 180 | Same as national |
| SSI - Colon Surgery: Predicted Cases | 4.522 | Same as national |
| SSI - Colon Surgery: Observed Cases | 9 | Same as national |
| SSI - Colon Surgery | 1.990 | Same as national |
| SSI - Abdominal Hysterectomy: Lower Confidence Limit | — | Not available |
| SSI - Abdominal Hysterectomy: Upper Confidence Limit | — | Not available |
| SSI - Abdominal Hysterectomy: Number of Procedures | 17 | Not available |
| SSI - Abdominal Hysterectomy: Predicted Cases | 0.127 | Not available |
| SSI - Abdominal Hysterectomy: Observed Cases | 0 | Not available |
| SSI - Abdominal Hysterectomy | — | Not available |
| MRSA Bacteremia: Lower Confidence Limit | 0.344 | Same as national |
| MRSA Bacteremia: Upper Confidence Limit | 2.084 | Same as national |
| MRSA Bacteremia: Patient Days | 87646 | Same as national |
| MRSA Bacteremia: Predicted Cases | 5.318 | Same as national |
| MRSA Bacteremia: Observed Cases | 5 | Same as national |
| MRSA Bacteremia | 0.940 | Same as national |
| Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.315 | Better than national |
| Clostridium Difficile (C.Diff): Upper Confidence Limit | 0.729 | Better than national |
| Clostridium Difficile (C.Diff): Patient Days | 82609 | Better than national |
| Clostridium Difficile (C.Diff): Predicted Cases | 44.935 | Better than national |
| Clostridium Difficile (C.Diff): Observed Cases | 22 | Better than national |
| Clostridium Difficile (C.Diff) | 0.490 | Better than national |
Complications & Deaths
lower is better · 20 measures reported
Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Rate of complications for hip/knee replacement patients | 2.5 | Same as national | 258 |
| Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate | 3.1 | Better than national | 2958 |
| Death rate for heart attack patients | 11.7 | Same as national | 241 |
| Death rate for CABG surgery patients | — | Not available | — |
| Death rate for COPD patients | 6.2 | Better than national | 254 |
| Death rate for heart failure patients | 8.3 | Better than national | 1052 |
| Death rate for pneumonia patients | 10.7 | Better than national | 953 |
| Death rate for stroke patients | 11.4 | Same as national | 259 |
| Pressure ulcer rate | 0.25 | Same as national | 10462 |
| Death rate among surgical inpatients with serious treatable complications | 134.38 | Same as national | 75 |
| Iatrogenic pneumothorax rate | 0.26 | Same as national | 12573 |
| In-hospital fall-associated fracture rate | 0.28 | Same as national | 12651 |
| Postoperative hemorrhage or hematoma rate | 2.38 | Same as national | 1567 |
| Postoperative acute kidney injury requiring dialysis rate | 1.45 | Same as national | 702 |
| Postoperative respiratory failure rate | 7.39 | Same as national | 673 |
| Perioperative pulmonary embolism or deep vein thrombosis rate | 3.41 | Same as national | 1707 |
| Postoperative sepsis rate | 5.40 | Same as national | 705 |
| Postoperative wound dehiscence rate | 1.57 | Same as national | 419 |
| Abdominopelvic accidental puncture or laceration rate | 1.15 | Same as national | 1753 |
| CMS Medicare PSI 90: Patient safety and adverse events composite | 0.84 | Same as national | — |
Unplanned Hospital Visits & Readmissions
lower is better · 14 measures reported
How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Hospital return days for heart attack patients | -1.2 | Not available | 175 |
| Hospital return days for heart failure patients | 0 | Not available | 1191 |
| Hospital return days for pneumonia patients | 25.1 | Not available | 1012 |
| Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) | 15.9 | Same as national | 5234 |
| Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) | 11.1 | Same as national | 4663 |
| Rate of inpatient admissions for patients receiving outpatient chemotherapy | 10.2 | Same as national | 63 |
| Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy | 5.4 | Same as national | 63 |
| Ratio of unplanned hospital visits after hospital outpatient surgery | 0.9 | Same as national | 800 |
| Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | 13.3 | Same as national | 175 |
| Rate of readmission for CABG | — | Not available | — |
| Rate of readmission for chronic obstructive pulmonary disease (COPD) patients | 18.4 | Same as national | 295 |
| Heart failure (HF) 30-Day Readmission Rate | 19.1 | Same as national | 1191 |
| Rate of readmission after hip/knee replacement | 4.4 | Same as national | 259 |
| Pneumonia (PN) 30-Day Readmission Rate | 17.4 | Same as national | 1012 |
Patient Experience (HCAHPS)
higher is better · 9 measures reported
What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.
| Measure | Score | Sample |
|---|---|---|
| Nurse communication - star rating | 4 | 612 |
| Doctor communication - star rating | 4 | 612 |
| Communication about medicines - star rating | 3 | 612 |
| Discharge information - star rating | 4 | 612 |
| Cleanliness - star rating | 4 | 612 |
| Quietness - star rating | 2 | 612 |
| Overall hospital rating - star rating | 3 | 612 |
| Recommend hospital - star rating | 4 | 612 |
| Summary star rating | 4 | 612 |
Timely & Effective Care
higher is better (unless a wait time) · 30 measures reported
How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.
| Measure | Score | Sample |
|---|---|---|
| Emergency department volume | very high | — |
| Global Malnutrition Composite Score | — | — |
| Global Malnutrition Composite Score: Malnutrition Diagnosis Documented | — | — |
| Global Malnutrition Composite Score: Malnutrition Risk Screening | — | — |
| Global Malnutrition Composite Score: Nutrition Assessment | — | — |
| Global Malnutrition Composite Score: Nutritional Care Plan | — | — |
| Hospital Harm - Severe Hyperglycemia | — | — |
| Hospital Harm - Severe Hypoglycemia | — | — |
| Hospital Harm - Opioid Related Adverse Events | — | — |
| Healthcare workers given influenza vaccination | 98 | 6214 |
| Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better | 284 | 400 |
| Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better | 276 | 368 |
| Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better | 412 | 24 |
| Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better | — | — |
| Left before being seen | 7 | 78429 |
| Head CT results | 63 | 35 |
| Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients | 97 | 97 |
| Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery | — | — |
| ST-Segment Elevation Myocardial Infarction (STEMI) | 4 | 25 |
| Safe Use of Opioids - Concurrent Prescribing | 17 | 3863 |
| Appropriate care for severe sepsis and septic shock | 38 | 138 |
| Septic Shock 3-Hour Bundle | 49 | 65 |
| Septic Shock 6-Hour Bundle | 52 | 23 |
| Severe Sepsis 3-Hour Bundle | 75 | 138 |
| Severe Sepsis 6-Hour Bundle | 91 | 80 |
| Discharged on Antithrombotic Therapy | 99 | 227 |
| Anticoagulation Therapy for Atrial Fibrillation/Flutter | — | — |
| Antithrombotic Therapy by End of Hospital Day 2 | 96 | 220 |
| Venous Thromboembolism Prophylaxis | 94 | 10142 |
| Intensive Care Unit Venous Thromboembolism Prophylaxis | — | — |
Maternal Health
lower is better · 4 measures reported
Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.
| Measure | Score | Sample |
|---|---|---|
| Cesarean Birth | — | — |
| Risk Adjusted Severe Obstetric Complications (All) | — | — |
| Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases) | — | — |
| Maternal Morbidity Structural Measure | Yes | — |
Frequently asked questions
- How is North Shore Medical Center - rated?
- North Shore Medical Center - has a 5 out of 5 CMS overall star rating as of the latest CMS release.
- Does North Shore Medical Center - have emergency services?
- Yes. North Shore Medical Center - operates a 24/7 emergency department.
- Where is North Shore Medical Center - located?
- North Shore Medical Center - is located at 81 Highland Avenue, Salem, MA 01970.
- What type of hospital is North Shore Medical Center -?
- North Shore Medical Center - is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Private).
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Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.