JCIPatientSafety.orgHospital Quality Directory

Acute Care Hospitals · Voluntary non-profit - Other

Northwestern Medical Center Inc

4 / 5

At a glance

Northwestern Medical Center Inc carries a 4-star CMS overall rating — above the national norm. On healthcare-associated infection measures, it performs better than the national average on 6 and worse on 0.

Healthcare-Associated Infections

lower is better · 36 measures reported

Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.

MeasureScoreCompared to national
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence LimitNot available
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence LimitNot available
Central Line Associated Bloodstream Infection: Number of Device Days927Not available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases0.537Not available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases0Not available
Central Line Associated Bloodstream Infection (ICU + select Wards)Not available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit0.335Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit6.601Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days2040Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases1.001Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases2Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards)1.998Same as national
SSI - Colon Surgery: Lower Confidence LimitSame as national
SSI - Colon Surgery: Upper Confidence Limit2.607Same as national
SSI - Colon Surgery: Number of Procedures45Same as national
SSI - Colon Surgery: Predicted Cases1.149Same as national
SSI - Colon Surgery: Observed Cases0Same as national
SSI - Colon Surgery0.000Same as national
SSI - Abdominal Hysterectomy: Lower Confidence LimitNot available
SSI - Abdominal Hysterectomy: Upper Confidence LimitNot available
SSI - Abdominal Hysterectomy: Number of Procedures4Not available
SSI - Abdominal Hysterectomy: Predicted Cases0.038Not available
SSI - Abdominal Hysterectomy: Observed Cases0Not available
SSI - Abdominal HysterectomyNot available
MRSA Bacteremia: Lower Confidence LimitNot available
MRSA Bacteremia: Upper Confidence LimitNot available
MRSA Bacteremia: Patient Days11396Not available
MRSA Bacteremia: Predicted Cases0.357Not available
MRSA Bacteremia: Observed Cases0Not available
MRSA BacteremiaNot available
Clostridium Difficile (C.Diff): Lower Confidence Limit0.049Better than national
Clostridium Difficile (C.Diff): Upper Confidence Limit0.972Better than national
Clostridium Difficile (C.Diff): Patient Days11396Better than national
Clostridium Difficile (C.Diff): Predicted Cases6.796Better than national
Clostridium Difficile (C.Diff): Observed Cases2Better than national
Clostridium Difficile (C.Diff)0.294Better than national

Complications & Deaths

lower is better · 20 measures reported

Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.

MeasureScoreCompared to nationalSample
Rate of complications for hip/knee replacement patientsNot available
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate5.3Worse than national492
Death rate for heart attack patients11.1Same as national90
Death rate for CABG surgery patientsNot available
Death rate for COPD patients9.9Same as national83
Death rate for heart failure patients13.1Same as national172
Death rate for pneumonia patients16.6Same as national187
Death rate for stroke patients18.1Same as national68
Pressure ulcer rate1.37Same as national1345
Death rate among surgical inpatients with serious treatable complicationsNot available
Iatrogenic pneumothorax rate0.20Same as national1704
In-hospital fall-associated fracture rate0.30Same as national1721
Postoperative hemorrhage or hematoma rate2.55Same as national229
Postoperative acute kidney injury requiring dialysis rate1.65Same as national62
Postoperative respiratory failure rate8.43Same as national63
Perioperative pulmonary embolism or deep vein thrombosis rate3.58Same as national241
Postoperative sepsis rate5.00Same as national49
Postoperative wound dehiscence rate1.69Same as national89
Abdominopelvic accidental puncture or laceration rate0.99Same as national219
CMS Medicare PSI 90: Patient safety and adverse events composite1.18Same as national

Unplanned Hospital Visits & Readmissions

lower is better · 14 measures reported

How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.

MeasureScoreCompared to nationalSample
Hospital return days for heart attack patientsNot available
Hospital return days for heart failure patients-20.2Not available187
Hospital return days for pneumonia patients-14.9Not available191
Hybrid Hospital-Wide All-Cause Readmission Measure (HWR)14Same as national644
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)12.5Same as national1041
Rate of inpatient admissions for patients receiving outpatient chemotherapyNot available
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapyNot available
Ratio of unplanned hospital visits after hospital outpatient surgery0.9Same as national264
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate13.5Same as national31
Rate of readmission for CABGNot available
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients18.1Same as national92
Heart failure (HF) 30-Day Readmission Rate18.9Same as national187
Rate of readmission after hip/knee replacementNot available
Pneumonia (PN) 30-Day Readmission Rate15.4Same as national191

Patient Experience (HCAHPS)

higher is better · 9 measures reported

What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.

MeasureScoreSample
Nurse communication - star rating3429
Doctor communication - star rating3429
Communication about medicines - star rating3429
Discharge information - star rating3429
Cleanliness - star rating2429
Quietness - star rating3429
Overall hospital rating - star rating3429
Recommend hospital - star rating3429
Summary star rating3429

Timely & Effective Care

higher is better (unless a wait time) · 30 measures reported

How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.

MeasureScoreSample
Emergency department volumemedium
Global Malnutrition Composite Score
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented
Global Malnutrition Composite Score: Malnutrition Risk Screening
Global Malnutrition Composite Score: Nutrition Assessment
Global Malnutrition Composite Score: Nutritional Care Plan
Hospital Harm - Severe Hyperglycemia42344
Hospital Harm - Severe Hypoglycemia1549
Hospital Harm - Opioid Related Adverse Events
Healthcare workers given influenza vaccination79995
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better170402
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better168381
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better22912
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better
Left before being seen125029
Head CT results
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients10065
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery
ST-Segment Elevation Myocardial Infarction (STEMI)
Safe Use of Opioids - Concurrent Prescribing15432
Appropriate care for severe sepsis and septic shock63171
Septic Shock 3-Hour Bundle7254
Septic Shock 6-Hour Bundle7229
Severe Sepsis 3-Hour Bundle81171
Severe Sepsis 6-Hour Bundle9599
Discharged on Antithrombotic Therapy
Anticoagulation Therapy for Atrial Fibrillation/Flutter
Antithrombotic Therapy by End of Hospital Day 210025
Venous Thromboembolism Prophylaxis
Intensive Care Unit Venous Thromboembolism Prophylaxis

Maternal Health

lower is better · 4 measures reported

Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.

MeasureScoreSample
Cesarean Birth
Risk Adjusted Severe Obstetric Complications (All)
Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases)
Maternal Morbidity Structural MeasureYes

Frequently asked questions

How is Northwestern Medical Center Inc rated?
Northwestern Medical Center Inc has a 4 out of 5 CMS overall star rating as of the latest CMS release.
Does Northwestern Medical Center Inc have emergency services?
Yes. Northwestern Medical Center Inc operates a 24/7 emergency department.
Where is Northwestern Medical Center Inc located?
Northwestern Medical Center Inc is located at 133 Fairfield Street, Saint Albans, VT 05478.
What type of hospital is Northwestern Medical Center Inc?
Northwestern Medical Center Inc is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Other).

Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.

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