JCIPatientSafety.orgHospital Quality Directory

Acute Care Hospitals · Voluntary non-profit - Private

Northwestern Memorial Hospital

5 / 5

At a glance

Northwestern Memorial Hospital carries a 5-star CMS overall rating — above the national norm. On healthcare-associated infection measures, it performs better than the national average on 12 and worse on 0.

Healthcare-Associated Infections

lower is better · 36 measures reported

Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.

MeasureScoreCompared to national
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit0.696Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit1.354Same as national
Central Line Associated Bloodstream Infection: Number of Device Days33279Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases35.566Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases35Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards)0.984Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit0.456Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit1.004Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days23299Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases36.228Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases25Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards)0.690Same as national
SSI - Colon Surgery: Lower Confidence Limit0.473Same as national
SSI - Colon Surgery: Upper Confidence Limit1.419Same as national
SSI - Colon Surgery: Number of Procedures537Same as national
SSI - Colon Surgery: Predicted Cases15.274Same as national
SSI - Colon Surgery: Observed Cases13Same as national
SSI - Colon Surgery0.851Same as national
SSI - Abdominal Hysterectomy: Lower Confidence LimitSame as national
SSI - Abdominal Hysterectomy: Upper Confidence Limit1.015Same as national
SSI - Abdominal Hysterectomy: Number of Procedures334Same as national
SSI - Abdominal Hysterectomy: Predicted Cases2.952Same as national
SSI - Abdominal Hysterectomy: Observed Cases0Same as national
SSI - Abdominal Hysterectomy0.000Same as national
MRSA Bacteremia: Lower Confidence Limit0.213Better than national
MRSA Bacteremia: Upper Confidence Limit0.871Better than national
MRSA Bacteremia: Patient Days353248Better than national
MRSA Bacteremia: Predicted Cases17.433Better than national
MRSA Bacteremia: Observed Cases8Better than national
MRSA Bacteremia0.459Better than national
Clostridium Difficile (C.Diff): Lower Confidence Limit0.279Better than national
Clostridium Difficile (C.Diff): Upper Confidence Limit0.461Better than national
Clostridium Difficile (C.Diff): Patient Days314068Better than national
Clostridium Difficile (C.Diff): Predicted Cases168.737Better than national
Clostridium Difficile (C.Diff): Observed Cases61Better than national
Clostridium Difficile (C.Diff)0.362Better than national

Complications & Deaths

lower is better · 20 measures reported

Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.

MeasureScoreCompared to nationalSample
Rate of complications for hip/knee replacement patients2.4Same as national479
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate2.3Better than national4096
Death rate for heart attack patients10.3Same as national150
Death rate for CABG surgery patients2.2Same as national155
Death rate for COPD patients7.4Same as national159
Death rate for heart failure patients5.3Better than national995
Death rate for pneumonia patients9.8Better than national791
Death rate for stroke patients10.6Better than national465
Pressure ulcer rate1.26Worse than national17389
Death rate among surgical inpatients with serious treatable complications146.95Same as national403
Iatrogenic pneumothorax rate0.15Same as national17912
In-hospital fall-associated fracture rate0.32Same as national20121
Postoperative hemorrhage or hematoma rate1.45Same as national5017
Postoperative acute kidney injury requiring dialysis rate0.65Same as national2722
Postoperative respiratory failure rate1.71Better than national2663
Perioperative pulmonary embolism or deep vein thrombosis rate2.81Same as national6294
Postoperative sepsis rate1.15Better than national2766
Postoperative wound dehiscence rate2.20Same as national1549
Abdominopelvic accidental puncture or laceration rate0.90Same as national4931
CMS Medicare PSI 90: Patient safety and adverse events composite0.74Better than national

Unplanned Hospital Visits & Readmissions

lower is better · 14 measures reported

How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.

MeasureScoreCompared to nationalSample
Hospital return days for heart attack patients35.2Not available175
Hospital return days for heart failure patients9.6Not available1221
Hospital return days for pneumonia patients11.7Not available796
Hybrid Hospital-Wide All-Cause Readmission Measure (HWR)15Same as national7090
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)11.2Same as national8056
Rate of inpatient admissions for patients receiving outpatient chemotherapy9.6Same as national349
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy4.4Same as national349
Ratio of unplanned hospital visits after hospital outpatient surgery0.9Same as national1959
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate13.4Same as national175
Rate of readmission for CABG10.1Same as national152
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients19.7Same as national174
Heart failure (HF) 30-Day Readmission Rate18.8Same as national1221
Rate of readmission after hip/knee replacement5Same as national482
Pneumonia (PN) 30-Day Readmission Rate16.6Same as national796

Patient Experience (HCAHPS)

higher is better · 9 measures reported

What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.

MeasureScoreSample
Nurse communication - star rating42501
Doctor communication - star rating42501
Communication about medicines - star rating32501
Discharge information - star rating42501
Cleanliness - star rating32501
Quietness - star rating42501
Overall hospital rating - star rating42501
Recommend hospital - star rating52501
Summary star rating42501

Timely & Effective Care

higher is better (unless a wait time) · 30 measures reported

How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.

MeasureScoreSample
Emergency department volumevery high
Global Malnutrition Composite Score
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented
Global Malnutrition Composite Score: Malnutrition Risk Screening
Global Malnutrition Composite Score: Nutrition Assessment
Global Malnutrition Composite Score: Nutritional Care Plan
Hospital Harm - Severe Hyperglycemia
Hospital Harm - Severe Hypoglycemia111120
Hospital Harm - Opioid Related Adverse Events
Healthcare workers given influenza vaccination9518847
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better332400
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better327362
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better42237
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better
Left before being seen10100759
Head CT results
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients100101
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery
ST-Segment Elevation Myocardial Infarction (STEMI)
Safe Use of Opioids - Concurrent Prescribing1711157
Appropriate care for severe sepsis and septic shock5370
Septic Shock 3-Hour Bundle5221
Septic Shock 6-Hour Bundle
Severe Sepsis 3-Hour Bundle7170
Severe Sepsis 6-Hour Bundle9435
Discharged on Antithrombotic Therapy97399
Anticoagulation Therapy for Atrial Fibrillation/Flutter7795
Antithrombotic Therapy by End of Hospital Day 2
Venous Thromboembolism Prophylaxis
Intensive Care Unit Venous Thromboembolism Prophylaxis

Maternal Health

lower is better · 4 measures reported

Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.

MeasureScoreSample
Cesarean Birth
Risk Adjusted Severe Obstetric Complications (All)
Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases)
Maternal Morbidity Structural MeasureYes

Frequently asked questions

How is Northwestern Memorial Hospital rated?
Northwestern Memorial Hospital has a 5 out of 5 CMS overall star rating as of the latest CMS release.
Does Northwestern Memorial Hospital have emergency services?
Yes. Northwestern Memorial Hospital operates a 24/7 emergency department.
Where is Northwestern Memorial Hospital located?
Northwestern Memorial Hospital is located at 251 E Huron St, Chicago, IL 60611.
What type of hospital is Northwestern Memorial Hospital?
Northwestern Memorial Hospital is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Private).

Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.

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