JCIPatientSafety.orgHospital Quality Directory

Acute Care Hospitals · Voluntary non-profit - Private

Norton Hospitals, Inc

2 / 5

At a glance

Norton Hospitals, Inc carries a 2-star CMS overall rating — below the national norm. On healthcare-associated infection measures, it performs better than the national average on 12 and worse on 0. For 30-day readmissions, it beats the national rate on 1 measure and trails on 2.

Healthcare-Associated Infections

lower is better · 36 measures reported

Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.

MeasureScoreCompared to national
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit0.685Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit1.215Same as national
Central Line Associated Bloodstream Infection: Number of Device Days41952Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases50.992Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases47Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards)0.922Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit0.379Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit0.960Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days23570Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases29.053Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases18Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards)0.620Better than national
SSI - Colon Surgery: Lower Confidence Limit0.868Same as national
SSI - Colon Surgery: Upper Confidence Limit1.974Same as national
SSI - Colon Surgery: Number of Procedures635Same as national
SSI - Colon Surgery: Predicted Cases17.210Same as national
SSI - Colon Surgery: Observed Cases23Same as national
SSI - Colon Surgery1.336Same as national
SSI - Abdominal Hysterectomy: Lower Confidence Limit0.777Same as national
SSI - Abdominal Hysterectomy: Upper Confidence Limit2.568Same as national
SSI - Abdominal Hysterectomy: Number of Procedures796Same as national
SSI - Abdominal Hysterectomy: Predicted Cases7.445Same as national
SSI - Abdominal Hysterectomy: Observed Cases11Same as national
SSI - Abdominal Hysterectomy1.478Same as national
MRSA Bacteremia: Lower Confidence Limit0.697Same as national
MRSA Bacteremia: Upper Confidence Limit1.383Same as national
MRSA Bacteremia: Patient Days458780Same as national
MRSA Bacteremia: Predicted Cases33.130Same as national
MRSA Bacteremia: Observed Cases33Same as national
MRSA Bacteremia0.996Same as national
Clostridium Difficile (C.Diff): Lower Confidence Limit0.204Better than national
Clostridium Difficile (C.Diff): Upper Confidence Limit0.354Better than national
Clostridium Difficile (C.Diff): Patient Days398747Better than national
Clostridium Difficile (C.Diff): Predicted Cases187.849Better than national
Clostridium Difficile (C.Diff): Observed Cases51Better than national
Clostridium Difficile (C.Diff)0.271Better than national

Complications & Deaths

lower is better · 20 measures reported

Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.

MeasureScoreCompared to nationalSample
Rate of complications for hip/knee replacement patients5Same as national89
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate4.8Worse than national5922
Death rate for heart attack patients11.4Same as national619
Death rate for CABG surgery patients2.6Same as national220
Death rate for COPD patients8.9Same as national443
Death rate for heart failure patients14.3Worse than national1486
Death rate for pneumonia patients17.4Same as national1636
Death rate for stroke patients12.9Same as national753
Pressure ulcer rate0.63Same as national19709
Death rate among surgical inpatients with serious treatable complications199.08Same as national368
Iatrogenic pneumothorax rate0.18Same as national22873
In-hospital fall-associated fracture rate0.45Worse than national23928
Postoperative hemorrhage or hematoma rate3.01Same as national6333
Postoperative acute kidney injury requiring dialysis rate1.95Same as national3013
Postoperative respiratory failure rate9.22Same as national2950
Perioperative pulmonary embolism or deep vein thrombosis rate3.19Same as national6534
Postoperative sepsis rate7.02Same as national2861
Postoperative wound dehiscence rate1.63Same as national1588
Abdominopelvic accidental puncture or laceration rate0.80Same as national4973
CMS Medicare PSI 90: Patient safety and adverse events composite1.08Same as national

Unplanned Hospital Visits & Readmissions

lower is better · 14 measures reported

How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.

MeasureScoreCompared to nationalSample
Hospital return days for heart attack patients52.7Not available642
Hospital return days for heart failure patients18.8Not available1666
Hospital return days for pneumonia patients26Not available1688
Hybrid Hospital-Wide All-Cause Readmission Measure (HWR)16.3Worse than national9819
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)12.1Same as national5185
Rate of inpatient admissions for patients receiving outpatient chemotherapy12.1Same as national933
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy3.7Better than national933
Ratio of unplanned hospital visits after hospital outpatient surgery1.1Same as national2562
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate16.1Worse than national642
Rate of readmission for CABG10.6Same as national216
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients19.8Same as national474
Heart failure (HF) 30-Day Readmission Rate20.4Same as national1666
Rate of readmission after hip/knee replacement5.4Same as national89
Pneumonia (PN) 30-Day Readmission Rate16.5Same as national1688

Patient Experience (HCAHPS)

higher is better · 9 measures reported

What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.

MeasureScoreSample
Nurse communication - star rating31743
Doctor communication - star rating31743
Communication about medicines - star rating21743
Discharge information - star rating41743
Cleanliness - star rating31743
Quietness - star rating31743
Overall hospital rating - star rating31743
Recommend hospital - star rating41743
Summary star rating31743

Timely & Effective Care

higher is better (unless a wait time) · 30 measures reported

How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.

MeasureScoreSample
Emergency department volumevery high
Global Malnutrition Composite Score
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented
Global Malnutrition Composite Score: Malnutrition Risk Screening
Global Malnutrition Composite Score: Nutrition Assessment
Global Malnutrition Composite Score: Nutritional Care Plan
Hospital Harm - Severe Hyperglycemia
Hospital Harm - Severe Hypoglycemia315942
Hospital Harm - Opioid Related Adverse Events
Healthcare workers given influenza vaccination7834031
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better198667
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better197641
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better23823
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better
Left before being seen3281857
Head CT results4827
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients100165
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery
ST-Segment Elevation Myocardial Infarction (STEMI)5744
Safe Use of Opioids - Concurrent Prescribing1319877
Appropriate care for severe sepsis and septic shock58563
Septic Shock 3-Hour Bundle69193
Septic Shock 6-Hour Bundle89111
Severe Sepsis 3-Hour Bundle75565
Severe Sepsis 6-Hour Bundle94282
Discharged on Antithrombotic Therapy971042
Anticoagulation Therapy for Atrial Fibrillation/Flutter
Antithrombotic Therapy by End of Hospital Day 291962
Venous Thromboembolism Prophylaxis
Intensive Care Unit Venous Thromboembolism Prophylaxis

Maternal Health

lower is better · 4 measures reported

Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.

MeasureScoreSample
Cesarean Birth
Risk Adjusted Severe Obstetric Complications (All)
Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases)
Maternal Morbidity Structural MeasureYes

Frequently asked questions

How is Norton Hospitals, Inc rated?
Norton Hospitals, Inc has a 2 out of 5 CMS overall star rating as of the latest CMS release.
Does Norton Hospitals, Inc have emergency services?
Yes. Norton Hospitals, Inc operates a 24/7 emergency department.
Where is Norton Hospitals, Inc located?
Norton Hospitals, Inc is located at 200 East Chestnut Street, Louisville, KY 40202.
What type of hospital is Norton Hospitals, Inc?
Norton Hospitals, Inc is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Private).

Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.

Report an issue with this page