Acute Care Hospitals · Voluntary non-profit - Other
Novant Health Matthews Medical Center
- 1500 Matthews Twnshp Prkwy Box 3310, Matthews, NC 28106
- (704) 384-6500
- Acute Care Hospitals
- Emergency services available 24/7
At a glance
Novant Health Matthews Medical Center carries a 5-star CMS overall rating — above the national norm. On healthcare-associated infection measures, it performs better than the national average on 6 and worse on 0. For 30-day readmissions, it beats the national rate on 1 measure and trails on 0.
Healthcare-Associated Infections
lower is better · 36 measures reported
Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.
| Measure | Score | Compared to national |
|---|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | — | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 1.645 | Same as national |
| Central Line Associated Bloodstream Infection: Number of Device Days | 2665 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 1.821 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 0 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards) | 0.000 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.020 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 2.002 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 3631 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 2.463 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 1 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards) | 0.406 | Same as national |
| SSI - Colon Surgery: Lower Confidence Limit | 0.418 | Same as national |
| SSI - Colon Surgery: Upper Confidence Limit | 2.146 | Same as national |
| SSI - Colon Surgery: Number of Procedures | 225 | Same as national |
| SSI - Colon Surgery: Predicted Cases | 5.814 | Same as national |
| SSI - Colon Surgery: Observed Cases | 6 | Same as national |
| SSI - Colon Surgery | 1.032 | Same as national |
| SSI - Abdominal Hysterectomy: Lower Confidence Limit | 0.628 | Same as national |
| SSI - Abdominal Hysterectomy: Upper Confidence Limit | 6.720 | Same as national |
| SSI - Abdominal Hysterectomy: Number of Procedures | 147 | Same as national |
| SSI - Abdominal Hysterectomy: Predicted Cases | 1.215 | Same as national |
| SSI - Abdominal Hysterectomy: Observed Cases | 3 | Same as national |
| SSI - Abdominal Hysterectomy | 2.469 | Same as national |
| MRSA Bacteremia: Lower Confidence Limit | — | Same as national |
| MRSA Bacteremia: Upper Confidence Limit | 1.456 | Same as national |
| MRSA Bacteremia: Patient Days | 50367 | Same as national |
| MRSA Bacteremia: Predicted Cases | 2.057 | Same as national |
| MRSA Bacteremia: Observed Cases | 0 | Same as national |
| MRSA Bacteremia | 0.000 | Same as national |
| Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.063 | Better than national |
| Clostridium Difficile (C.Diff): Upper Confidence Limit | 0.383 | Better than national |
| Clostridium Difficile (C.Diff): Patient Days | 44396 | Better than national |
| Clostridium Difficile (C.Diff): Predicted Cases | 28.971 | Better than national |
| Clostridium Difficile (C.Diff): Observed Cases | 5 | Better than national |
| Clostridium Difficile (C.Diff) | 0.173 | Better than national |
Complications & Deaths
lower is better · 20 measures reported
Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Rate of complications for hip/knee replacement patients | 4.3 | Same as national | 124 |
| Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate | 3.7 | Same as national | 1175 |
| Death rate for heart attack patients | 10.8 | Same as national | 161 |
| Death rate for CABG surgery patients | — | Not available | — |
| Death rate for COPD patients | 7.8 | Same as national | 108 |
| Death rate for heart failure patients | 8 | Better than national | 448 |
| Death rate for pneumonia patients | 12.7 | Better than national | 329 |
| Death rate for stroke patients | 11.7 | Same as national | 136 |
| Pressure ulcer rate | 0.54 | Same as national | 3437 |
| Death rate among surgical inpatients with serious treatable complications | 153.51 | Same as national | 41 |
| Iatrogenic pneumothorax rate | 0.18 | Same as national | 3983 |
| In-hospital fall-associated fracture rate | 0.32 | Same as national | 4116 |
| Postoperative hemorrhage or hematoma rate | 2.07 | Same as national | 682 |
| Postoperative acute kidney injury requiring dialysis rate | 1.60 | Same as national | 224 |
| Postoperative respiratory failure rate | 7.01 | Same as national | 226 |
| Perioperative pulmonary embolism or deep vein thrombosis rate | 4.53 | Same as national | 730 |
| Postoperative sepsis rate | 4.46 | Same as national | 202 |
| Postoperative wound dehiscence rate | 1.66 | Same as national | 219 |
| Abdominopelvic accidental puncture or laceration rate | 0.85 | Same as national | 711 |
| CMS Medicare PSI 90: Patient safety and adverse events composite | 0.91 | Same as national | — |
Unplanned Hospital Visits & Readmissions
lower is better · 14 measures reported
How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Hospital return days for heart attack patients | 29.6 | Not available | 141 |
| Hospital return days for heart failure patients | -8.1 | Not available | 483 |
| Hospital return days for pneumonia patients | 16.7 | Not available | 344 |
| Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) | 13.6 | Better than national | 1810 |
| Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) | 11.9 | Same as national | 745 |
| Rate of inpatient admissions for patients receiving outpatient chemotherapy | — | Not available | — |
| Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy | — | Not available | — |
| Ratio of unplanned hospital visits after hospital outpatient surgery | 1.1 | Same as national | 350 |
| Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | 14.4 | Same as national | 141 |
| Rate of readmission for CABG | — | Not available | — |
| Rate of readmission for chronic obstructive pulmonary disease (COPD) patients | 17.4 | Same as national | 119 |
| Heart failure (HF) 30-Day Readmission Rate | 18.6 | Same as national | 483 |
| Rate of readmission after hip/knee replacement | 5.2 | Same as national | 110 |
| Pneumonia (PN) 30-Day Readmission Rate | 15.5 | Same as national | 344 |
Patient Experience (HCAHPS)
higher is better · 9 measures reported
What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.
| Measure | Score | Sample |
|---|---|---|
| Nurse communication - star rating | 3 | 360 |
| Doctor communication - star rating | 4 | 360 |
| Communication about medicines - star rating | 2 | 360 |
| Discharge information - star rating | 4 | 360 |
| Cleanliness - star rating | 3 | 360 |
| Quietness - star rating | 3 | 360 |
| Overall hospital rating - star rating | 3 | 360 |
| Recommend hospital - star rating | 4 | 360 |
| Summary star rating | 3 | 360 |
Timely & Effective Care
higher is better (unless a wait time) · 30 measures reported
How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.
| Measure | Score | Sample |
|---|---|---|
| Emergency department volume | medium | — |
| Global Malnutrition Composite Score | — | — |
| Global Malnutrition Composite Score: Malnutrition Diagnosis Documented | — | — |
| Global Malnutrition Composite Score: Malnutrition Risk Screening | — | — |
| Global Malnutrition Composite Score: Nutrition Assessment | — | — |
| Global Malnutrition Composite Score: Nutritional Care Plan | — | — |
| Hospital Harm - Severe Hyperglycemia | — | — |
| Hospital Harm - Severe Hypoglycemia | — | — |
| Hospital Harm - Opioid Related Adverse Events | — | — |
| Healthcare workers given influenza vaccination | 93 | 3259 |
| Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better | 244 | 398 |
| Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better | 240 | 373 |
| Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better | — | — |
| Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better | 311 | 16 |
| Left before being seen | 2 | 32616 |
| Head CT results | 72 | 25 |
| Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients | 96 | 80 |
| Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery | — | — |
| ST-Segment Elevation Myocardial Infarction (STEMI) | — | — |
| Safe Use of Opioids - Concurrent Prescribing | 10 | 2272 |
| Appropriate care for severe sepsis and septic shock | 85 | 99 |
| Septic Shock 3-Hour Bundle | 95 | 20 |
| Septic Shock 6-Hour Bundle | 93 | 15 |
| Severe Sepsis 3-Hour Bundle | 91 | 101 |
| Severe Sepsis 6-Hour Bundle | 95 | 55 |
| Discharged on Antithrombotic Therapy | 100 | 121 |
| Anticoagulation Therapy for Atrial Fibrillation/Flutter | — | — |
| Antithrombotic Therapy by End of Hospital Day 2 | 98 | 125 |
| Venous Thromboembolism Prophylaxis | — | — |
| Intensive Care Unit Venous Thromboembolism Prophylaxis | 97 | 601 |
Maternal Health
lower is better · 4 measures reported
Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.
| Measure | Score | Sample |
|---|---|---|
| Cesarean Birth | — | — |
| Risk Adjusted Severe Obstetric Complications (All) | — | — |
| Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases) | — | — |
| Maternal Morbidity Structural Measure | Yes | — |
Frequently asked questions
- How is Novant Health Matthews Medical Center rated?
- Novant Health Matthews Medical Center has a 5 out of 5 CMS overall star rating as of the latest CMS release.
- Does Novant Health Matthews Medical Center have emergency services?
- Yes. Novant Health Matthews Medical Center operates a 24/7 emergency department.
- Where is Novant Health Matthews Medical Center located?
- Novant Health Matthews Medical Center is located at 1500 Matthews Twnshp Prkwy Box 3310, Matthews, NC 28106.
- What type of hospital is Novant Health Matthews Medical Center?
- Novant Health Matthews Medical Center is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Other).
Compare with nearby hospitals
- Compare side-by-side →Not rated overall
Cherokee Indian Hospital Authority
Cherokee, NC
- Compare side-by-side →Not rated overall
Charles a Cannon Jr Memorial Hospital
Linville, NC
- Compare side-by-side →Not rated overall
Sparta, NC
- Compare side-by-side →Not rated overall
Cape Fear Valley-Bladen County Hospital
Elizabethtown, NC
Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.