JCIPatientSafety.orgHospital Quality Directory

Acute Care Hospitals · Proprietary

Olean General Hospital

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At a glance

Olean General Hospital carries a 1-star CMS overall rating — below the national norm.

Healthcare-Associated Infections

lower is better · 36 measures reported

Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.

MeasureScoreCompared to national
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit0.733Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit3.763Same as national
Central Line Associated Bloodstream Infection: Number of Device Days4165Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases3.316Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases6Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards)1.809Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit0.131Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit1.398Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days7255Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases5.841Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases3Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards)0.514Same as national
SSI - Colon Surgery: Lower Confidence Limit0.306Same as national
SSI - Colon Surgery: Upper Confidence Limit6.029Same as national
SSI - Colon Surgery: Number of Procedures46Same as national
SSI - Colon Surgery: Predicted Cases1.096Same as national
SSI - Colon Surgery: Observed Cases2Same as national
SSI - Colon Surgery1.825Same as national
SSI - Abdominal Hysterectomy: Lower Confidence LimitNot available
SSI - Abdominal Hysterectomy: Upper Confidence LimitNot available
SSI - Abdominal Hysterectomy: Number of Procedures27Not available
SSI - Abdominal Hysterectomy: Predicted Cases0.203Not available
SSI - Abdominal Hysterectomy: Observed Cases0Not available
SSI - Abdominal HysterectomyNot available
MRSA Bacteremia: Lower Confidence Limit0.148Same as national
MRSA Bacteremia: Upper Confidence Limit2.915Same as national
MRSA Bacteremia: Patient Days37964Same as national
MRSA Bacteremia: Predicted Cases2.267Same as national
MRSA Bacteremia: Observed Cases2Same as national
MRSA Bacteremia0.882Same as national
Clostridium Difficile (C.Diff): Lower Confidence Limit0.779Same as national
Clostridium Difficile (C.Diff): Upper Confidence Limit1.742Same as national
Clostridium Difficile (C.Diff): Patient Days36920Same as national
Clostridium Difficile (C.Diff): Predicted Cases20.186Same as national
Clostridium Difficile (C.Diff): Observed Cases24Same as national
Clostridium Difficile (C.Diff)1.189Same as national

Complications & Deaths

lower is better · 20 measures reported

Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.

MeasureScoreCompared to nationalSample
Rate of complications for hip/knee replacement patients4.1Same as national49
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate5.5Worse than national637
Death rate for heart attack patients11.2Same as national112
Death rate for CABG surgery patientsNot available
Death rate for COPD patients9.8Same as national121
Death rate for heart failure patients13.3Same as national188
Death rate for pneumonia patients23.2Worse than national413
Death rate for stroke patients13.7Same as national71
Pressure ulcer rate0.29Same as national2223
Death rate among surgical inpatients with serious treatable complications208.98Same as national33
Iatrogenic pneumothorax rate0.19Same as national2789
In-hospital fall-associated fracture rate0.29Same as national2826
Postoperative hemorrhage or hematoma rate2.18Same as national331
Postoperative acute kidney injury requiring dialysis rate1.65Same as national110
Postoperative respiratory failure rate7.94Same as national121
Perioperative pulmonary embolism or deep vein thrombosis rate3.46Same as national349
Postoperative sepsis rate7.66Same as national100
Postoperative wound dehiscence rate1.72Same as national53
Abdominopelvic accidental puncture or laceration rate0.99Same as national356
CMS Medicare PSI 90: Patient safety and adverse events composite0.94Same as national

Unplanned Hospital Visits & Readmissions

lower is better · 14 measures reported

How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.

MeasureScoreCompared to nationalSample
Hospital return days for heart attack patients19.7Not available98
Hospital return days for heart failure patients20.3Not available206
Hospital return days for pneumonia patients15Not available385
Hybrid Hospital-Wide All-Cause Readmission Measure (HWR)15.5Same as national923
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)13Same as national698
Rate of inpatient admissions for patients receiving outpatient chemotherapy10.3Same as national115
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy4.9Same as national115
Ratio of unplanned hospital visits after hospital outpatient surgery1.1Same as national180
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate13.5Same as national98
Rate of readmission for CABGNot available
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients19.4Same as national121
Heart failure (HF) 30-Day Readmission Rate20.4Same as national206
Rate of readmission after hip/knee replacement4.8Same as national43
Pneumonia (PN) 30-Day Readmission Rate16.3Same as national385

Patient Experience (HCAHPS)

higher is better · 9 measures reported

What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.

MeasureScoreSample
Nurse communication - star rating2592
Doctor communication - star rating2592
Communication about medicines - star rating1592
Discharge information - star rating3592
Cleanliness - star rating2592
Quietness - star rating1592
Overall hospital rating - star rating1592
Recommend hospital - star rating1592
Summary star rating2592

Timely & Effective Care

higher is better (unless a wait time) · 30 measures reported

How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.

MeasureScoreSample
Emergency department volumemedium
Global Malnutrition Composite Score
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented
Global Malnutrition Composite Score: Malnutrition Risk Screening
Global Malnutrition Composite Score: Nutrition Assessment
Global Malnutrition Composite Score: Nutritional Care Plan
Hospital Harm - Severe Hyperglycemia
Hospital Harm - Severe Hypoglycemia
Hospital Harm - Opioid Related Adverse Events
Healthcare workers given influenza vaccination571510
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better148819
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better141729
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better23761
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better33032
Left before being seen339760
Head CT results6712
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients94401
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery
ST-Segment Elevation Myocardial Infarction (STEMI)
Safe Use of Opioids - Concurrent Prescribing4211
Appropriate care for severe sepsis and septic shock75410
Septic Shock 3-Hour Bundle97175
Septic Shock 6-Hour Bundle7178
Severe Sepsis 3-Hour Bundle86410
Severe Sepsis 6-Hour Bundle94269
Discharged on Antithrombotic Therapy
Anticoagulation Therapy for Atrial Fibrillation/Flutter
Antithrombotic Therapy by End of Hospital Day 2
Venous Thromboembolism Prophylaxis
Intensive Care Unit Venous Thromboembolism Prophylaxis84670

Maternal Health

lower is better · 4 measures reported

Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.

MeasureScoreSample
Cesarean Birth
Risk Adjusted Severe Obstetric Complications (All)
Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases)
Maternal Morbidity Structural MeasureYes

Frequently asked questions

How is Olean General Hospital rated?
Olean General Hospital has a 1 out of 5 CMS overall star rating as of the latest CMS release.
Does Olean General Hospital have emergency services?
Yes. Olean General Hospital operates a 24/7 emergency department.
Where is Olean General Hospital located?
Olean General Hospital is located at 515 Main Street, Olean, NY 14760.
What type of hospital is Olean General Hospital?
Olean General Hospital is classified by CMS as a Acute Care Hospitals facility (Proprietary).

Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.

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