Acute Care Hospitals · Voluntary non-profit - Private
Orlando Health
- 52 W Underwood St, Orlando, FL 32806
- (321) 841-5111
- Acute Care Hospitals
- Emergency services available 24/7
At a glance
Orlando Health carries a 4-star CMS overall rating — above the national norm. On healthcare-associated infection measures, it performs better than the national average on 24 and worse on 0. For 30-day readmissions, it beats the national rate on 1 measure and trails on 2.
Healthcare-Associated Infections
lower is better · 36 measures reported
Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.
| Measure | Score | Compared to national |
|---|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | 0.238 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 0.589 | Better than national |
| Central Line Associated Bloodstream Infection: Number of Device Days | 41053 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 49.473 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 19 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards) | 0.384 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.108 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 0.441 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 22587 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 34.439 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 8 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards) | 0.232 | Better than national |
| SSI - Colon Surgery: Lower Confidence Limit | 0.459 | Same as national |
| SSI - Colon Surgery: Upper Confidence Limit | 1.109 | Same as national |
| SSI - Colon Surgery: Number of Procedures | 940 | Same as national |
| SSI - Colon Surgery: Predicted Cases | 27.354 | Same as national |
| SSI - Colon Surgery: Observed Cases | 20 | Same as national |
| SSI - Colon Surgery | 0.731 | Same as national |
| SSI - Abdominal Hysterectomy: Lower Confidence Limit | 0.010 | Better than national |
| SSI - Abdominal Hysterectomy: Upper Confidence Limit | 0.980 | Better than national |
| SSI - Abdominal Hysterectomy: Number of Procedures | 562 | Better than national |
| SSI - Abdominal Hysterectomy: Predicted Cases | 5.032 | Better than national |
| SSI - Abdominal Hysterectomy: Observed Cases | 1 | Better than national |
| SSI - Abdominal Hysterectomy | 0.199 | Better than national |
| MRSA Bacteremia: Lower Confidence Limit | 0.844 | Same as national |
| MRSA Bacteremia: Upper Confidence Limit | 1.610 | Same as national |
| MRSA Bacteremia: Patient Days | 490719 | Same as national |
| MRSA Bacteremia: Predicted Cases | 31.336 | Same as national |
| MRSA Bacteremia: Observed Cases | 37 | Same as national |
| MRSA Bacteremia | 1.181 | Same as national |
| Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.177 | Better than national |
| Clostridium Difficile (C.Diff): Upper Confidence Limit | 0.324 | Better than national |
| Clostridium Difficile (C.Diff): Patient Days | 415766 | Better than national |
| Clostridium Difficile (C.Diff): Predicted Cases | 173.506 | Better than national |
| Clostridium Difficile (C.Diff): Observed Cases | 42 | Better than national |
| Clostridium Difficile (C.Diff) | 0.242 | Better than national |
Complications & Deaths
lower is better · 20 measures reported
Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Rate of complications for hip/knee replacement patients | 3 | Same as national | 1128 |
| Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate | 3.1 | Better than national | 5668 |
| Death rate for heart attack patients | 12.6 | Same as national | 444 |
| Death rate for CABG surgery patients | 1.6 | Same as national | 245 |
| Death rate for COPD patients | 6.4 | Same as national | 280 |
| Death rate for heart failure patients | 8.8 | Better than national | 1091 |
| Death rate for pneumonia patients | 13.6 | Better than national | 774 |
| Death rate for stroke patients | 12.1 | Same as national | 546 |
| Pressure ulcer rate | 0.52 | Same as national | 17034 |
| Death rate among surgical inpatients with serious treatable complications | 146.42 | Same as national | 286 |
| Iatrogenic pneumothorax rate | 0.17 | Same as national | 23330 |
| In-hospital fall-associated fracture rate | 0.19 | Same as national | 23568 |
| Postoperative hemorrhage or hematoma rate | 2.41 | Same as national | 7259 |
| Postoperative acute kidney injury requiring dialysis rate | 0.98 | Same as national | 4099 |
| Postoperative respiratory failure rate | 7.47 | Same as national | 3998 |
| Perioperative pulmonary embolism or deep vein thrombosis rate | 4.45 | Same as national | 7572 |
| Postoperative sepsis rate | 7.18 | Same as national | 4045 |
| Postoperative wound dehiscence rate | 1.76 | Same as national | 1032 |
| Abdominopelvic accidental puncture or laceration rate | 1.38 | Same as national | 4146 |
| CMS Medicare PSI 90: Patient safety and adverse events composite | 0.99 | Same as national | — |
Unplanned Hospital Visits & Readmissions
lower is better · 14 measures reported
How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Hospital return days for heart attack patients | -18.3 | Not available | 494 |
| Hospital return days for heart failure patients | 29 | Not available | 1334 |
| Hospital return days for pneumonia patients | 5.4 | Not available | 852 |
| Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) | 15.8 | Worse than national | 9707 |
| Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) | 12.3 | Same as national | 858 |
| Rate of inpatient admissions for patients receiving outpatient chemotherapy | 15.9 | Worse than national | 862 |
| Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy | 3.9 | Better than national | 862 |
| Ratio of unplanned hospital visits after hospital outpatient surgery | 0.9 | Same as national | 1366 |
| Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | 12.9 | Same as national | 494 |
| Rate of readmission for CABG | 9.8 | Same as national | 242 |
| Rate of readmission for chronic obstructive pulmonary disease (COPD) patients | 20.2 | Same as national | 324 |
| Heart failure (HF) 30-Day Readmission Rate | 21.6 | Same as national | 1334 |
| Rate of readmission after hip/knee replacement | 4.7 | Same as national | 1120 |
| Pneumonia (PN) 30-Day Readmission Rate | 15.8 | Same as national | 852 |
Patient Experience (HCAHPS)
higher is better · 9 measures reported
What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.
| Measure | Score | Sample |
|---|---|---|
| Nurse communication - star rating | 3 | 9333 |
| Doctor communication - star rating | 3 | 9333 |
| Communication about medicines - star rating | 2 | 9333 |
| Discharge information - star rating | 3 | 9333 |
| Cleanliness - star rating | 3 | 9333 |
| Quietness - star rating | 3 | 9333 |
| Overall hospital rating - star rating | 4 | 9333 |
| Recommend hospital - star rating | 4 | 9333 |
| Summary star rating | 3 | 9333 |
Timely & Effective Care
higher is better (unless a wait time) · 30 measures reported
How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.
| Measure | Score | Sample |
|---|---|---|
| Emergency department volume | very high | — |
| Global Malnutrition Composite Score | — | — |
| Global Malnutrition Composite Score: Malnutrition Diagnosis Documented | — | — |
| Global Malnutrition Composite Score: Malnutrition Risk Screening | — | — |
| Global Malnutrition Composite Score: Nutrition Assessment | — | — |
| Global Malnutrition Composite Score: Nutritional Care Plan | — | — |
| Hospital Harm - Severe Hyperglycemia | 8 | 111923 |
| Hospital Harm - Severe Hypoglycemia | 2 | 24173 |
| Hospital Harm - Opioid Related Adverse Events | — | — |
| Healthcare workers given influenza vaccination | 57 | 17178 |
| Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better | 178 | 5238 |
| Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better | 175 | 5062 |
| Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better | 335 | 168 |
| Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better | 519 | 16 |
| Left before being seen | 1 | 332931 |
| Head CT results | — | — |
| Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients | 81 | 261 |
| Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery | — | — |
| ST-Segment Elevation Myocardial Infarction (STEMI) | 62 | 65 |
| Safe Use of Opioids - Concurrent Prescribing | 14 | 26004 |
| Appropriate care for severe sepsis and septic shock | 61 | 294 |
| Septic Shock 3-Hour Bundle | 66 | 76 |
| Septic Shock 6-Hour Bundle | 84 | 37 |
| Severe Sepsis 3-Hour Bundle | 77 | 294 |
| Severe Sepsis 6-Hour Bundle | 94 | 154 |
| Discharged on Antithrombotic Therapy | — | — |
| Anticoagulation Therapy for Atrial Fibrillation/Flutter | — | — |
| Antithrombotic Therapy by End of Hospital Day 2 | — | — |
| Venous Thromboembolism Prophylaxis | — | — |
| Intensive Care Unit Venous Thromboembolism Prophylaxis | — | — |
Maternal Health
lower is better · 4 measures reported
Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.
| Measure | Score | Sample |
|---|---|---|
| Cesarean Birth | — | — |
| Risk Adjusted Severe Obstetric Complications (All) | — | — |
| Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases) | — | — |
| Maternal Morbidity Structural Measure | Yes | — |
Frequently asked questions
- How is Orlando Health rated?
- Orlando Health has a 4 out of 5 CMS overall star rating as of the latest CMS release.
- Does Orlando Health have emergency services?
- Yes. Orlando Health operates a 24/7 emergency department.
- Where is Orlando Health located?
- Orlando Health is located at 52 W Underwood St, Orlando, FL 32806.
- What type of hospital is Orlando Health?
- Orlando Health is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Private).
Compare with nearby hospitals
- Compare side-by-side →
Orlando, FL
- Compare side-by-side →Not rated overall
Nemours Childrens Hospital, Florida
Orlando, FL
- Compare side-by-side →
Orlando, FL
- Compare side-by-side →
Orlando, FL
Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.