Acute Care Hospitals · Voluntary non-profit - Private
Parkwest Medical Center
- 9352 Park West Blvd, Knoxville, TN 37923
- (865) 970-1001
- Acute Care Hospitals
- Emergency services available 24/7
At a glance
Parkwest Medical Center carries a 3-star CMS overall rating — in line with the national norm. On healthcare-associated infection measures, it performs better than the national average on 6 and worse on 0.
Healthcare-Associated Infections
lower is better · 36 measures reported
Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.
| Measure | Score | Compared to national |
|---|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | 0.111 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 1.192 | Same as national |
| Central Line Associated Bloodstream Infection: Number of Device Days | 8565 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 6.847 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 3 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards) | 0.438 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.153 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 1.159 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 9590 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 8.326 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 4 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards) | 0.480 | Same as national |
| SSI - Colon Surgery: Lower Confidence Limit | 0.069 | Same as national |
| SSI - Colon Surgery: Upper Confidence Limit | 1.361 | Same as national |
| SSI - Colon Surgery: Number of Procedures | 193 | Same as national |
| SSI - Colon Surgery: Predicted Cases | 4.854 | Same as national |
| SSI - Colon Surgery: Observed Cases | 2 | Same as national |
| SSI - Colon Surgery | 0.412 | Same as national |
| SSI - Abdominal Hysterectomy: Lower Confidence Limit | — | Not available |
| SSI - Abdominal Hysterectomy: Upper Confidence Limit | — | Not available |
| SSI - Abdominal Hysterectomy: Number of Procedures | 60 | Not available |
| SSI - Abdominal Hysterectomy: Predicted Cases | 0.481 | Not available |
| SSI - Abdominal Hysterectomy: Observed Cases | 1 | Not available |
| SSI - Abdominal Hysterectomy | — | Not available |
| MRSA Bacteremia: Lower Confidence Limit | 0.127 | Same as national |
| MRSA Bacteremia: Upper Confidence Limit | 1.361 | Same as national |
| MRSA Bacteremia: Patient Days | 84734 | Same as national |
| MRSA Bacteremia: Predicted Cases | 5.998 | Same as national |
| MRSA Bacteremia: Observed Cases | 3 | Same as national |
| MRSA Bacteremia | 0.500 | Same as national |
| Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.092 | Better than national |
| Clostridium Difficile (C.Diff): Upper Confidence Limit | 0.289 | Better than national |
| Clostridium Difficile (C.Diff): Patient Days | 81387 | Better than national |
| Clostridium Difficile (C.Diff): Predicted Cases | 70.520 | Better than national |
| Clostridium Difficile (C.Diff): Observed Cases | 12 | Better than national |
| Clostridium Difficile (C.Diff) | 0.170 | Better than national |
Complications & Deaths
lower is better · 20 measures reported
Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Rate of complications for hip/knee replacement patients | 3.7 | Same as national | 401 |
| Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate | 3.8 | Same as national | 2347 |
| Death rate for heart attack patients | 11.7 | Same as national | 280 |
| Death rate for CABG surgery patients | 3 | Same as national | 172 |
| Death rate for COPD patients | 9.9 | Same as national | 157 |
| Death rate for heart failure patients | 15.5 | Worse than national | 509 |
| Death rate for pneumonia patients | 17.7 | Same as national | 347 |
| Death rate for stroke patients | 12.4 | Same as national | 193 |
| Pressure ulcer rate | 0.55 | Same as national | 6302 |
| Death rate among surgical inpatients with serious treatable complications | 167.61 | Same as national | 79 |
| Iatrogenic pneumothorax rate | 0.17 | Same as national | 8286 |
| In-hospital fall-associated fracture rate | 0.23 | Same as national | 8435 |
| Postoperative hemorrhage or hematoma rate | 1.99 | Same as national | 2523 |
| Postoperative acute kidney injury requiring dialysis rate | 1.43 | Same as national | 1455 |
| Postoperative respiratory failure rate | 7.78 | Same as national | 1449 |
| Perioperative pulmonary embolism or deep vein thrombosis rate | 2.52 | Same as national | 2694 |
| Postoperative sepsis rate | 4.55 | Same as national | 1351 |
| Postoperative wound dehiscence rate | 1.59 | Same as national | 452 |
| Abdominopelvic accidental puncture or laceration rate | 0.76 | Same as national | 1532 |
| CMS Medicare PSI 90: Patient safety and adverse events composite | 0.83 | Same as national | — |
Unplanned Hospital Visits & Readmissions
lower is better · 14 measures reported
How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Hospital return days for heart attack patients | -4.6 | Not available | 325 |
| Hospital return days for heart failure patients | -2 | Not available | 565 |
| Hospital return days for pneumonia patients | 0 | Not available | 354 |
| Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) | 14.9 | Same as national | 3559 |
| Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) | 11.4 | Same as national | 1599 |
| Rate of inpatient admissions for patients receiving outpatient chemotherapy | — | Not available | — |
| Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy | — | Not available | — |
| Ratio of unplanned hospital visits after hospital outpatient surgery | 0.9 | Same as national | 1342 |
| Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | 14.3 | Same as national | 325 |
| Rate of readmission for CABG | 13 | Same as national | 166 |
| Rate of readmission for chronic obstructive pulmonary disease (COPD) patients | 17.9 | Same as national | 156 |
| Heart failure (HF) 30-Day Readmission Rate | 18.6 | Same as national | 565 |
| Rate of readmission after hip/knee replacement | 5.7 | Same as national | 375 |
| Pneumonia (PN) 30-Day Readmission Rate | 15.7 | Same as national | 354 |
Patient Experience (HCAHPS)
higher is better · 9 measures reported
What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.
| Measure | Score | Sample |
|---|---|---|
| Nurse communication - star rating | 3 | 1409 |
| Doctor communication - star rating | 3 | 1409 |
| Communication about medicines - star rating | 2 | 1409 |
| Discharge information - star rating | 4 | 1409 |
| Cleanliness - star rating | 2 | 1409 |
| Quietness - star rating | 4 | 1409 |
| Overall hospital rating - star rating | 3 | 1409 |
| Recommend hospital - star rating | 4 | 1409 |
| Summary star rating | 3 | 1409 |
Timely & Effective Care
higher is better (unless a wait time) · 30 measures reported
How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.
| Measure | Score | Sample |
|---|---|---|
| Emergency department volume | high | — |
| Global Malnutrition Composite Score | — | — |
| Global Malnutrition Composite Score: Malnutrition Diagnosis Documented | — | — |
| Global Malnutrition Composite Score: Malnutrition Risk Screening | — | — |
| Global Malnutrition Composite Score: Nutrition Assessment | — | — |
| Global Malnutrition Composite Score: Nutritional Care Plan | — | — |
| Hospital Harm - Severe Hyperglycemia | — | — |
| Hospital Harm - Severe Hypoglycemia | — | — |
| Hospital Harm - Opioid Related Adverse Events | — | — |
| Healthcare workers given influenza vaccination | 91 | 3781 |
| Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better | 278 | 498 |
| Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better | 259 | 452 |
| Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better | 631 | 42 |
| Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better | 819 | 11 |
| Left before being seen | 4 | 46285 |
| Head CT results | 55 | 11 |
| Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients | 94 | 464 |
| Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery | — | — |
| ST-Segment Elevation Myocardial Infarction (STEMI) | 28 | 39 |
| Safe Use of Opioids - Concurrent Prescribing | 15 | 5190 |
| Appropriate care for severe sepsis and septic shock | 66 | 346 |
| Septic Shock 3-Hour Bundle | 65 | 88 |
| Septic Shock 6-Hour Bundle | 91 | 47 |
| Severe Sepsis 3-Hour Bundle | 80 | 347 |
| Severe Sepsis 6-Hour Bundle | 93 | 169 |
| Discharged on Antithrombotic Therapy | 98 | 224 |
| Anticoagulation Therapy for Atrial Fibrillation/Flutter | — | — |
| Antithrombotic Therapy by End of Hospital Day 2 | 94 | 178 |
| Venous Thromboembolism Prophylaxis | — | — |
| Intensive Care Unit Venous Thromboembolism Prophylaxis | 93 | 1426 |
Maternal Health
lower is better · 4 measures reported
Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.
| Measure | Score | Sample |
|---|---|---|
| Cesarean Birth | — | — |
| Risk Adjusted Severe Obstetric Complications (All) | — | — |
| Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases) | — | — |
| Maternal Morbidity Structural Measure | Yes | — |
Frequently asked questions
- How is Parkwest Medical Center rated?
- Parkwest Medical Center has a 3 out of 5 CMS overall star rating as of the latest CMS release.
- Does Parkwest Medical Center have emergency services?
- Yes. Parkwest Medical Center operates a 24/7 emergency department.
- Where is Parkwest Medical Center located?
- Parkwest Medical Center is located at 9352 Park West Blvd, Knoxville, TN 37923.
- What type of hospital is Parkwest Medical Center?
- Parkwest Medical Center is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Private).
Compare with nearby hospitals
- Compare side-by-side →Not rated overall
East Tennessee Childrens Hospital
Knoxville, TN
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Fort Sanders Regional Medical Center
Knoxville, TN
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Knoxville, TN
Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.