JCIPatientSafety.orgHospital Quality Directory

Acute Care Hospitals · Voluntary non-profit - Private

Pih Health Hospital-Whittier

4 / 5

At a glance

Pih Health Hospital-Whittier carries a 4-star CMS overall rating — above the national norm. On healthcare-associated infection measures, it performs better than the national average on 12 and worse on 0. For 30-day readmissions, it beats the national rate on 0 measures and trails on 1.

Healthcare-Associated Infections

lower is better · 36 measures reported

Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.

MeasureScoreCompared to national
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit0.219Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit1.125Same as national
Central Line Associated Bloodstream Infection: Number of Device Days10901Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases11.088Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases6Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards)0.541Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit0.123Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit0.933Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days8463Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases10.343Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases4Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards)0.387Better than national
SSI - Colon Surgery: Lower Confidence Limit0.409Same as national
SSI - Colon Surgery: Upper Confidence Limit2.474Same as national
SSI - Colon Surgery: Number of Procedures173Same as national
SSI - Colon Surgery: Predicted Cases4.480Same as national
SSI - Colon Surgery: Observed Cases5Same as national
SSI - Colon Surgery1.116Same as national
SSI - Abdominal Hysterectomy: Lower Confidence LimitSame as national
SSI - Abdominal Hysterectomy: Upper Confidence Limit1.335Same as national
SSI - Abdominal Hysterectomy: Number of Procedures250Same as national
SSI - Abdominal Hysterectomy: Predicted Cases2.244Same as national
SSI - Abdominal Hysterectomy: Observed Cases0Same as national
SSI - Abdominal Hysterectomy0.000Same as national
MRSA Bacteremia: Lower Confidence Limit0.134Same as national
MRSA Bacteremia: Upper Confidence Limit1.428Same as national
MRSA Bacteremia: Patient Days97597Same as national
MRSA Bacteremia: Predicted Cases5.716Same as national
MRSA Bacteremia: Observed Cases3Same as national
MRSA Bacteremia0.525Same as national
Clostridium Difficile (C.Diff): Lower Confidence Limit0.397Better than national
Clostridium Difficile (C.Diff): Upper Confidence Limit0.797Better than national
Clostridium Difficile (C.Diff): Patient Days91059Better than national
Clostridium Difficile (C.Diff): Predicted Cases56.014Better than national
Clostridium Difficile (C.Diff): Observed Cases32Better than national
Clostridium Difficile (C.Diff)0.571Better than national

Complications & Deaths

lower is better · 20 measures reported

Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.

MeasureScoreCompared to nationalSample
Rate of complications for hip/knee replacement patients3.6Same as national70
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate3.7Same as national1177
Death rate for heart attack patients13Same as national148
Death rate for CABG surgery patients2.9Same as national32
Death rate for COPD patients6.5Same as national69
Death rate for heart failure patients9.3Same as national298
Death rate for pneumonia patients13.3Same as national282
Death rate for stroke patients13Same as national211
Pressure ulcer rate0.12Same as national5179
Death rate among surgical inpatients with serious treatable complications165.59Same as national99
Iatrogenic pneumothorax rate0.16Same as national6090
In-hospital fall-associated fracture rate0.29Same as national6261
Postoperative hemorrhage or hematoma rate3.28Same as national1113
Postoperative acute kidney injury requiring dialysis rate1.98Same as national255
Postoperative respiratory failure rate13.32Same as national256
Perioperative pulmonary embolism or deep vein thrombosis rate5.56Same as national1178
Postoperative sepsis rate5.96Same as national249
Postoperative wound dehiscence rate1.63Same as national236
Abdominopelvic accidental puncture or laceration rate0.83Same as national1222
CMS Medicare PSI 90: Patient safety and adverse events composite1.08Same as national

Unplanned Hospital Visits & Readmissions

lower is better · 14 measures reported

How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.

MeasureScoreCompared to nationalSample
Hospital return days for heart attack patients-0.4Not available148
Hospital return days for heart failure patients11.4Not available377
Hospital return days for pneumonia patients42.6Not available307
Hybrid Hospital-Wide All-Cause Readmission Measure (HWR)16.3Worse than national2164
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)13.1Same as national1770
Rate of inpatient admissions for patients receiving outpatient chemotherapy13.9Same as national71
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy5Same as national71
Ratio of unplanned hospital visits after hospital outpatient surgery0.9Same as national397
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate13.3Same as national148
Rate of readmission for CABG10Same as national31
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients17.7Same as national76
Heart failure (HF) 30-Day Readmission Rate20.6Same as national377
Rate of readmission after hip/knee replacement4.2Same as national65
Pneumonia (PN) 30-Day Readmission Rate18.2Same as national307

Patient Experience (HCAHPS)

higher is better · 9 measures reported

What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.

MeasureScoreSample
Nurse communication - star rating42039
Doctor communication - star rating32039
Communication about medicines - star rating32039
Discharge information - star rating32039
Cleanliness - star rating42039
Quietness - star rating32039
Overall hospital rating - star rating42039
Recommend hospital - star rating52039
Summary star rating42039

Timely & Effective Care

higher is better (unless a wait time) · 30 measures reported

How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.

MeasureScoreSample
Emergency department volumevery high
Global Malnutrition Composite Score
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented
Global Malnutrition Composite Score: Malnutrition Risk Screening
Global Malnutrition Composite Score: Nutrition Assessment
Global Malnutrition Composite Score: Nutritional Care Plan
Hospital Harm - Severe Hyperglycemia
Hospital Harm - Severe Hypoglycemia
Hospital Harm - Opioid Related Adverse Events
Healthcare workers given influenza vaccination686000
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better233193
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better230180
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better
Left before being seen565284
Head CT results
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients97619
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery
ST-Segment Elevation Myocardial Infarction (STEMI)
Safe Use of Opioids - Concurrent Prescribing
Appropriate care for severe sepsis and septic shock5359
Septic Shock 3-Hour Bundle9416
Septic Shock 6-Hour Bundle8312
Severe Sepsis 3-Hour Bundle6359
Severe Sepsis 6-Hour Bundle8927
Discharged on Antithrombotic Therapy
Anticoagulation Therapy for Atrial Fibrillation/Flutter
Antithrombotic Therapy by End of Hospital Day 2
Venous Thromboembolism Prophylaxis
Intensive Care Unit Venous Thromboembolism Prophylaxis

Maternal Health

lower is better · 4 measures reported

Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.

MeasureScoreSample
Cesarean Birth
Risk Adjusted Severe Obstetric Complications (All)
Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases)
Maternal Morbidity Structural MeasureYes

Frequently asked questions

How is Pih Health Hospital-Whittier rated?
Pih Health Hospital-Whittier has a 4 out of 5 CMS overall star rating as of the latest CMS release.
Does Pih Health Hospital-Whittier have emergency services?
Yes. Pih Health Hospital-Whittier operates a 24/7 emergency department.
Where is Pih Health Hospital-Whittier located?
Pih Health Hospital-Whittier is located at 12401 Washington Blvd, Whittier, CA 90602.
What type of hospital is Pih Health Hospital-Whittier?
Pih Health Hospital-Whittier is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Private).

Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.

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