JCIPatientSafety.orgHospital Quality Directory

Acute Care Hospitals · Voluntary non-profit - Private

Redlands Community Hospital

2 / 5

At a glance

Redlands Community Hospital carries a 2-star CMS overall rating — below the national norm.

Healthcare-Associated Infections

lower is better · 36 measures reported

Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.

MeasureScoreCompared to national
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit0.181Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit1.938Same as national
Central Line Associated Bloodstream Infection: Number of Device Days5840Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases4.213Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases3Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards)0.712Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit0.281Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit1.444Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days12183Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases8.642Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases6Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards)0.694Same as national
SSI - Colon Surgery: Lower Confidence Limit0.474Same as national
SSI - Colon Surgery: Upper Confidence Limit3.596Same as national
SSI - Colon Surgery: Number of Procedures103Same as national
SSI - Colon Surgery: Predicted Cases2.683Same as national
SSI - Colon Surgery: Observed Cases4Same as national
SSI - Colon Surgery1.491Same as national
SSI - Abdominal Hysterectomy: Lower Confidence LimitNot available
SSI - Abdominal Hysterectomy: Upper Confidence LimitNot available
SSI - Abdominal Hysterectomy: Number of Procedures31Not available
SSI - Abdominal Hysterectomy: Predicted Cases0.231Not available
SSI - Abdominal Hysterectomy: Observed Cases1Not available
SSI - Abdominal HysterectomyNot available
MRSA Bacteremia: Lower Confidence Limit0.177Same as national
MRSA Bacteremia: Upper Confidence Limit3.487Same as national
MRSA Bacteremia: Patient Days42945Same as national
MRSA Bacteremia: Predicted Cases1.895Same as national
MRSA Bacteremia: Observed Cases2Same as national
MRSA Bacteremia1.055Same as national
Clostridium Difficile (C.Diff): Lower Confidence Limit0.574Same as national
Clostridium Difficile (C.Diff): Upper Confidence Limit1.497Same as national
Clostridium Difficile (C.Diff): Patient Days38779Same as national
Clostridium Difficile (C.Diff): Predicted Cases17.818Same as national
Clostridium Difficile (C.Diff): Observed Cases17Same as national
Clostridium Difficile (C.Diff)0.954Same as national

Complications & Deaths

lower is better · 20 measures reported

Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.

MeasureScoreCompared to nationalSample
Rate of complications for hip/knee replacement patients4.5Same as national26
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate4.9Same as national599
Death rate for heart attack patientsNot available
Death rate for CABG surgery patientsNot available
Death rate for COPD patients10Same as national42
Death rate for heart failure patients9.9Same as national80
Death rate for pneumonia patients14.9Same as national198
Death rate for stroke patients18.5Worse than national71
Pressure ulcer rate0.48Same as national1921
Death rate among surgical inpatients with serious treatable complicationsNot available
Iatrogenic pneumothorax rate0.17Same as national2430
In-hospital fall-associated fracture rate0.25Same as national2478
Postoperative hemorrhage or hematoma rate2.10Same as national488
Postoperative acute kidney injury requiring dialysis rate1.63Same as national207
Postoperative respiratory failure rate7.75Same as national217
Perioperative pulmonary embolism or deep vein thrombosis rate4.48Same as national490
Postoperative sepsis rate5.70Same as national190
Postoperative wound dehiscence rate1.70Same as national110
Abdominopelvic accidental puncture or laceration rate1.23Same as national480
CMS Medicare PSI 90: Patient safety and adverse events composite0.96Same as national

Unplanned Hospital Visits & Readmissions

lower is better · 14 measures reported

How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.

MeasureScoreCompared to nationalSample
Hospital return days for heart attack patientsNot available
Hospital return days for heart failure patients-39Not available94
Hospital return days for pneumonia patients22.5Not available210
Hybrid Hospital-Wide All-Cause Readmission Measure (HWR)14.3Same as national915
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)13.7Same as national95
Rate of inpatient admissions for patients receiving outpatient chemotherapy10.7Same as national43
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy5.7Same as national43
Ratio of unplanned hospital visits after hospital outpatient surgery0.9Same as national275
Acute Myocardial Infarction (AMI) 30-Day Readmission RateNot available
Rate of readmission for CABGNot available
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients17.8Same as national40
Heart failure (HF) 30-Day Readmission Rate18.6Same as national94
Rate of readmission after hip/knee replacement4.7Same as national30
Pneumonia (PN) 30-Day Readmission Rate16.2Same as national210

Patient Experience (HCAHPS)

higher is better · 9 measures reported

What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.

MeasureScoreSample
Nurse communication - star rating31239
Doctor communication - star rating31239
Communication about medicines - star rating21239
Discharge information - star rating31239
Cleanliness - star rating31239
Quietness - star rating21239
Overall hospital rating - star rating41239
Recommend hospital - star rating41239
Summary star rating31239

Timely & Effective Care

higher is better (unless a wait time) · 30 measures reported

How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.

MeasureScoreSample
Emergency department volumevery high
Global Malnutrition Composite Score
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented
Global Malnutrition Composite Score: Malnutrition Risk Screening
Global Malnutrition Composite Score: Nutrition Assessment
Global Malnutrition Composite Score: Nutritional Care Plan
Hospital Harm - Severe Hyperglycemia
Hospital Harm - Severe Hypoglycemia
Hospital Harm - Opioid Related Adverse Events
Healthcare workers given influenza vaccination772212
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better228345
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better222322
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better32411
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better33512
Left before being seen160562
Head CT results8312
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients9328
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery
ST-Segment Elevation Myocardial Infarction (STEMI)
Safe Use of Opioids - Concurrent Prescribing
Appropriate care for severe sepsis and septic shock82213
Septic Shock 3-Hour Bundle9575
Septic Shock 6-Hour Bundle9144
Severe Sepsis 3-Hour Bundle89213
Severe Sepsis 6-Hour Bundle94120
Discharged on Antithrombotic Therapy
Anticoagulation Therapy for Atrial Fibrillation/Flutter
Antithrombotic Therapy by End of Hospital Day 2
Venous Thromboembolism Prophylaxis
Intensive Care Unit Venous Thromboembolism Prophylaxis

Maternal Health

lower is better · 4 measures reported

Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.

MeasureScoreSample
Cesarean Birth
Risk Adjusted Severe Obstetric Complications (All)
Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases)
Maternal Morbidity Structural MeasureYes

Frequently asked questions

How is Redlands Community Hospital rated?
Redlands Community Hospital has a 2 out of 5 CMS overall star rating as of the latest CMS release.
Does Redlands Community Hospital have emergency services?
Yes. Redlands Community Hospital operates a 24/7 emergency department.
Where is Redlands Community Hospital located?
Redlands Community Hospital is located at 350 Terracina Blvd, Redlands, CA 92373.
What type of hospital is Redlands Community Hospital?
Redlands Community Hospital is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Private).

Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.

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