Acute Care Hospitals · Voluntary non-profit - Private
Riverside Regional Medical Center
- 500 J Clyde Morris Blvd, Newport News, VA 23601
- (757) 594-2000
- Acute Care Hospitals
- Emergency services available 24/7
At a glance
Riverside Regional Medical Center carries a 3-star CMS overall rating — in line with the national norm. On healthcare-associated infection measures, it performs better than the national average on 18 and worse on 0.
Healthcare-Associated Infections
lower is better · 36 measures reported
Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.
| Measure | Score | Compared to national |
|---|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | 0.071 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 0.763 | Better than national |
| Central Line Associated Bloodstream Infection: Number of Device Days | 10163 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 10.704 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 3 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards) | 0.280 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.092 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 0.702 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 9693 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 13.742 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 4 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards) | 0.291 | Better than national |
| SSI - Colon Surgery: Lower Confidence Limit | 0.160 | Same as national |
| SSI - Colon Surgery: Upper Confidence Limit | 1.214 | Same as national |
| SSI - Colon Surgery: Number of Procedures | 270 | Same as national |
| SSI - Colon Surgery: Predicted Cases | 7.945 | Same as national |
| SSI - Colon Surgery: Observed Cases | 4 | Same as national |
| SSI - Colon Surgery | 0.503 | Same as national |
| SSI - Abdominal Hysterectomy: Lower Confidence Limit | — | Same as national |
| SSI - Abdominal Hysterectomy: Upper Confidence Limit | 1.240 | Same as national |
| SSI - Abdominal Hysterectomy: Number of Procedures | 249 | Same as national |
| SSI - Abdominal Hysterectomy: Predicted Cases | 2.415 | Same as national |
| SSI - Abdominal Hysterectomy: Observed Cases | 0 | Same as national |
| SSI - Abdominal Hysterectomy | 0.000 | Same as national |
| MRSA Bacteremia: Lower Confidence Limit | 0.392 | Same as national |
| MRSA Bacteremia: Upper Confidence Limit | 1.775 | Same as national |
| MRSA Bacteremia: Patient Days | 116987 | Same as national |
| MRSA Bacteremia: Predicted Cases | 7.801 | Same as national |
| MRSA Bacteremia: Observed Cases | 7 | Same as national |
| MRSA Bacteremia | 0.897 | Same as national |
| Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.037 | Better than national |
| Clostridium Difficile (C.Diff): Upper Confidence Limit | 0.226 | Better than national |
| Clostridium Difficile (C.Diff): Patient Days | 107502 | Better than national |
| Clostridium Difficile (C.Diff): Predicted Cases | 48.973 | Better than national |
| Clostridium Difficile (C.Diff): Observed Cases | 5 | Better than national |
| Clostridium Difficile (C.Diff) | 0.102 | Better than national |
Complications & Deaths
lower is better · 20 measures reported
Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Rate of complications for hip/knee replacement patients | — | Not available | — |
| Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate | 4 | Same as national | 2817 |
| Death rate for heart attack patients | 14 | Same as national | 320 |
| Death rate for CABG surgery patients | 4.3 | Same as national | 95 |
| Death rate for COPD patients | 10 | Same as national | 182 |
| Death rate for heart failure patients | 13.7 | Same as national | 683 |
| Death rate for pneumonia patients | 19.7 | Worse than national | 583 |
| Death rate for stroke patients | 13.1 | Same as national | 602 |
| Pressure ulcer rate | 0.93 | Same as national | 9940 |
| Death rate among surgical inpatients with serious treatable complications | 198.50 | Same as national | 187 |
| Iatrogenic pneumothorax rate | 0.16 | Same as national | 11512 |
| In-hospital fall-associated fracture rate | 0.21 | Same as national | 11565 |
| Postoperative hemorrhage or hematoma rate | 2.38 | Same as national | 2836 |
| Postoperative acute kidney injury requiring dialysis rate | 1.21 | Same as national | 1075 |
| Postoperative respiratory failure rate | 6.33 | Same as national | 1076 |
| Perioperative pulmonary embolism or deep vein thrombosis rate | 3.11 | Same as national | 3061 |
| Postoperative sepsis rate | 3.78 | Same as national | 1052 |
| Postoperative wound dehiscence rate | 1.50 | Same as national | 673 |
| Abdominopelvic accidental puncture or laceration rate | 1.04 | Same as national | 2101 |
| CMS Medicare PSI 90: Patient safety and adverse events composite | 0.89 | Same as national | — |
Unplanned Hospital Visits & Readmissions
lower is better · 14 measures reported
How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Hospital return days for heart attack patients | -14.6 | Not available | 354 |
| Hospital return days for heart failure patients | -4.5 | Not available | 768 |
| Hospital return days for pneumonia patients | -2.8 | Not available | 570 |
| Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) | 14.3 | Same as national | 4566 |
| Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) | 12.2 | Same as national | 5136 |
| Rate of inpatient admissions for patients receiving outpatient chemotherapy | 10.9 | Same as national | 821 |
| Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy | 6.4 | Same as national | 821 |
| Ratio of unplanned hospital visits after hospital outpatient surgery | 1 | Same as national | 1003 |
| Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | 12.2 | Same as national | 354 |
| Rate of readmission for CABG | 10.4 | Same as national | 90 |
| Rate of readmission for chronic obstructive pulmonary disease (COPD) patients | 19 | Same as national | 195 |
| Heart failure (HF) 30-Day Readmission Rate | 18.6 | Same as national | 768 |
| Rate of readmission after hip/knee replacement | — | Not available | — |
| Pneumonia (PN) 30-Day Readmission Rate | 15.8 | Same as national | 570 |
Patient Experience (HCAHPS)
higher is better · 9 measures reported
What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.
| Measure | Score | Sample |
|---|---|---|
| Nurse communication - star rating | 4 | 1460 |
| Doctor communication - star rating | 4 | 1460 |
| Communication about medicines - star rating | 2 | 1460 |
| Discharge information - star rating | 4 | 1460 |
| Cleanliness - star rating | 3 | 1460 |
| Quietness - star rating | 4 | 1460 |
| Overall hospital rating - star rating | 4 | 1460 |
| Recommend hospital - star rating | 4 | 1460 |
| Summary star rating | 4 | 1460 |
Timely & Effective Care
higher is better (unless a wait time) · 30 measures reported
How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.
| Measure | Score | Sample |
|---|---|---|
| Emergency department volume | very high | — |
| Global Malnutrition Composite Score | — | — |
| Global Malnutrition Composite Score: Malnutrition Diagnosis Documented | — | — |
| Global Malnutrition Composite Score: Malnutrition Risk Screening | — | — |
| Global Malnutrition Composite Score: Nutrition Assessment | — | — |
| Global Malnutrition Composite Score: Nutritional Care Plan | — | — |
| Hospital Harm - Severe Hyperglycemia | — | — |
| Hospital Harm - Severe Hypoglycemia | — | — |
| Hospital Harm - Opioid Related Adverse Events | — | — |
| Healthcare workers given influenza vaccination | 88 | 4667 |
| Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better | 243 | 660 |
| Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better | 238 | 595 |
| Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better | 298 | 59 |
| Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better | 326 | 13 |
| Left before being seen | 4 | 78426 |
| Head CT results | 82 | 17 |
| Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients | 97 | 103 |
| Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery | — | — |
| ST-Segment Elevation Myocardial Infarction (STEMI) | — | — |
| Safe Use of Opioids - Concurrent Prescribing | 17 | 2637 |
| Appropriate care for severe sepsis and septic shock | 64 | 314 |
| Septic Shock 3-Hour Bundle | 68 | 109 |
| Septic Shock 6-Hour Bundle | 88 | 66 |
| Severe Sepsis 3-Hour Bundle | 84 | 315 |
| Severe Sepsis 6-Hour Bundle | 94 | 190 |
| Discharged on Antithrombotic Therapy | 98 | 371 |
| Anticoagulation Therapy for Atrial Fibrillation/Flutter | — | — |
| Antithrombotic Therapy by End of Hospital Day 2 | — | — |
| Venous Thromboembolism Prophylaxis | 93 | 10123 |
| Intensive Care Unit Venous Thromboembolism Prophylaxis | 99 | 2241 |
Maternal Health
lower is better · 4 measures reported
Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.
| Measure | Score | Sample |
|---|---|---|
| Cesarean Birth | — | — |
| Risk Adjusted Severe Obstetric Complications (All) | — | — |
| Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases) | — | — |
| Maternal Morbidity Structural Measure | Yes | — |
Frequently asked questions
- How is Riverside Regional Medical Center rated?
- Riverside Regional Medical Center has a 3 out of 5 CMS overall star rating as of the latest CMS release.
- Does Riverside Regional Medical Center have emergency services?
- Yes. Riverside Regional Medical Center operates a 24/7 emergency department.
- Where is Riverside Regional Medical Center located?
- Riverside Regional Medical Center is located at 500 J Clyde Morris Blvd, Newport News, VA 23601.
- What type of hospital is Riverside Regional Medical Center?
- Riverside Regional Medical Center is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Private).
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Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.