JCIPatientSafety.orgHospital Quality Directory

Acute Care Hospitals · Voluntary non-profit - Private

Riverside Shore Memorial Hospital

3 / 5

At a glance

Riverside Shore Memorial Hospital carries a 3-star CMS overall rating — in line with the national norm. On healthcare-associated infection measures, it performs better than the national average on 6 and worse on 0.

Healthcare-Associated Infections

lower is better · 36 measures reported

Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.

MeasureScoreCompared to national
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence LimitNot available
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence LimitNot available
Central Line Associated Bloodstream Infection: Number of Device Days279Not available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases0.187Not available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases0Not available
Central Line Associated Bloodstream Infection (ICU + select Wards)Not available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence LimitNot available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence LimitNot available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days418Not available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases0.281Not available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases0Not available
Catheter Associated Urinary Tract Infections (ICU + select Wards)Not available
SSI - Colon Surgery: Lower Confidence LimitNot available
SSI - Colon Surgery: Upper Confidence LimitNot available
SSI - Colon Surgery: Number of Procedures2Not available
SSI - Colon Surgery: Predicted Cases0.051Not available
SSI - Colon Surgery: Observed Cases0Not available
SSI - Colon SurgeryNot available
SSI - Abdominal Hysterectomy: Lower Confidence LimitNot available
SSI - Abdominal Hysterectomy: Upper Confidence LimitNot available
SSI - Abdominal Hysterectomy: Number of Procedures10Not available
SSI - Abdominal Hysterectomy: Predicted Cases0.090Not available
SSI - Abdominal Hysterectomy: Observed Cases0Not available
SSI - Abdominal HysterectomyNot available
MRSA Bacteremia: Lower Confidence LimitNot available
MRSA Bacteremia: Upper Confidence LimitNot available
MRSA Bacteremia: Patient Days8354Not available
MRSA Bacteremia: Predicted Cases0.238Not available
MRSA Bacteremia: Observed Cases0Not available
MRSA BacteremiaNot available
Clostridium Difficile (C.Diff): Lower Confidence LimitBetter than national
Clostridium Difficile (C.Diff): Upper Confidence Limit0.958Better than national
Clostridium Difficile (C.Diff): Patient Days8354Better than national
Clostridium Difficile (C.Diff): Predicted Cases3.128Better than national
Clostridium Difficile (C.Diff): Observed Cases0Better than national
Clostridium Difficile (C.Diff)0.000Better than national

Complications & Deaths

lower is better · 20 measures reported

Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.

MeasureScoreCompared to nationalSample
Rate of complications for hip/knee replacement patientsNot available
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate4.5Same as national337
Death rate for heart attack patients12.7Same as national45
Death rate for CABG surgery patientsNot available
Death rate for COPD patients9.4Same as national35
Death rate for heart failure patients12.3Same as national129
Death rate for pneumonia patients22.4Worse than national161
Death rate for stroke patients14.3Same as national71
Pressure ulcer rate0.43Same as national963
Death rate among surgical inpatients with serious treatable complicationsNot available
Iatrogenic pneumothorax rate0.19Same as national1491
In-hospital fall-associated fracture rate0.30Same as national1523
Postoperative hemorrhage or hematoma rate2.63Same as national84
Postoperative acute kidney injury requiring dialysis rateNot available
Postoperative respiratory failure rateNot available
Perioperative pulmonary embolism or deep vein thrombosis rate3.35Same as national93
Postoperative sepsis rateNot available
Postoperative wound dehiscence rate1.72Same as national61
Abdominopelvic accidental puncture or laceration rate1.02Same as national153
CMS Medicare PSI 90: Patient safety and adverse events composite0.94Same as national

Unplanned Hospital Visits & Readmissions

lower is better · 14 measures reported

How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.

MeasureScoreCompared to nationalSample
Hospital return days for heart attack patientsNot available
Hospital return days for heart failure patients-9.4Not available137
Hospital return days for pneumonia patients27.1Not available155
Hybrid Hospital-Wide All-Cause Readmission Measure (HWR)15.6Same as national505
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)12.5Same as national749
Rate of inpatient admissions for patients receiving outpatient chemotherapy9.9Same as national112
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy6.1Same as national112
Ratio of unplanned hospital visits after hospital outpatient surgery0.9Same as national146
Acute Myocardial Infarction (AMI) 30-Day Readmission RateNot available
Rate of readmission for CABGNot available
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients17.7Same as national34
Heart failure (HF) 30-Day Readmission Rate19.7Same as national137
Rate of readmission after hip/knee replacementNot available
Pneumonia (PN) 30-Day Readmission Rate16.2Same as national155

Patient Experience (HCAHPS)

higher is better · 9 measures reported

What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.

MeasureScoreSample
Nurse communication - star rating5231
Doctor communication - star rating5231
Communication about medicines - star rating4231
Discharge information - star rating4231
Cleanliness - star rating4231
Quietness - star rating5231
Overall hospital rating - star rating4231
Recommend hospital - star rating4231
Summary star rating4231

Timely & Effective Care

higher is better (unless a wait time) · 30 measures reported

How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.

MeasureScoreSample
Emergency department volumemedium
Global Malnutrition Composite Score
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented
Global Malnutrition Composite Score: Malnutrition Risk Screening
Global Malnutrition Composite Score: Nutrition Assessment
Global Malnutrition Composite Score: Nutritional Care Plan
Hospital Harm - Severe Hyperglycemia
Hospital Harm - Severe Hypoglycemia
Hospital Harm - Opioid Related Adverse Events
Healthcare workers given influenza vaccination91427
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better144392
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better138359
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better30219
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better30818
Left before being seen125216
Head CT results8116
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients9773
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery
ST-Segment Elevation Myocardial Infarction (STEMI)
Safe Use of Opioids - Concurrent Prescribing20143
Appropriate care for severe sepsis and septic shock79221
Septic Shock 3-Hour Bundle7777
Septic Shock 6-Hour Bundle9344
Severe Sepsis 3-Hour Bundle92222
Severe Sepsis 6-Hour Bundle97133
Discharged on Antithrombotic Therapy9735
Anticoagulation Therapy for Atrial Fibrillation/Flutter
Antithrombotic Therapy by End of Hospital Day 2
Venous Thromboembolism Prophylaxis96746
Intensive Care Unit Venous Thromboembolism Prophylaxis97394

Maternal Health

lower is better · 4 measures reported

Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.

MeasureScoreSample
Cesarean Birth
Risk Adjusted Severe Obstetric Complications (All)
Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases)
Maternal Morbidity Structural MeasureYes

Frequently asked questions

How is Riverside Shore Memorial Hospital rated?
Riverside Shore Memorial Hospital has a 3 out of 5 CMS overall star rating as of the latest CMS release.
Does Riverside Shore Memorial Hospital have emergency services?
Yes. Riverside Shore Memorial Hospital operates a 24/7 emergency department.
Where is Riverside Shore Memorial Hospital located?
Riverside Shore Memorial Hospital is located at 20480 Market Street, Onancock, VA 23417.
What type of hospital is Riverside Shore Memorial Hospital?
Riverside Shore Memorial Hospital is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Private).

Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.

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