Acute Care Hospitals · Voluntary non-profit - Other
San Antonio Regional Hospital
- 999 San Bernardino Road, Upland, CA 91786
- (909) 985-2811
- Acute Care Hospitals
- Emergency services available 24/7
At a glance
San Antonio Regional Hospital carries a 3-star CMS overall rating — in line with the national norm. On healthcare-associated infection measures, it performs better than the national average on 18 and worse on 0.
Healthcare-Associated Infections
lower is better · 36 measures reported
Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.
| Measure | Score | Compared to national |
|---|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | 0.082 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 0.880 | Better than national |
| Central Line Associated Bloodstream Infection: Number of Device Days | 10984 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 9.277 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 3 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards) | 0.323 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.733 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 2.301 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 10265 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 8.866 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 12 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards) | 1.353 | Same as national |
| SSI - Colon Surgery: Lower Confidence Limit | 0.050 | Better than national |
| SSI - Colon Surgery: Upper Confidence Limit | 0.994 | Better than national |
| SSI - Colon Surgery: Number of Procedures | 245 | Better than national |
| SSI - Colon Surgery: Predicted Cases | 6.648 | Better than national |
| SSI - Colon Surgery: Observed Cases | 2 | Better than national |
| SSI - Colon Surgery | 0.301 | Better than national |
| SSI - Abdominal Hysterectomy: Lower Confidence Limit | — | Same as national |
| SSI - Abdominal Hysterectomy: Upper Confidence Limit | 1.504 | Same as national |
| SSI - Abdominal Hysterectomy: Number of Procedures | 244 | Same as national |
| SSI - Abdominal Hysterectomy: Predicted Cases | 1.992 | Same as national |
| SSI - Abdominal Hysterectomy: Observed Cases | 0 | Same as national |
| SSI - Abdominal Hysterectomy | 0.000 | Same as national |
| MRSA Bacteremia: Lower Confidence Limit | 0.305 | Same as national |
| MRSA Bacteremia: Upper Confidence Limit | 2.316 | Same as national |
| MRSA Bacteremia: Patient Days | 80383 | Same as national |
| MRSA Bacteremia: Predicted Cases | 4.166 | Same as national |
| MRSA Bacteremia: Observed Cases | 4 | Same as national |
| MRSA Bacteremia | 0.960 | Same as national |
| Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.134 | Better than national |
| Clostridium Difficile (C.Diff): Upper Confidence Limit | 0.421 | Better than national |
| Clostridium Difficile (C.Diff): Patient Days | 74930 | Better than national |
| Clostridium Difficile (C.Diff): Predicted Cases | 48.428 | Better than national |
| Clostridium Difficile (C.Diff): Observed Cases | 12 | Better than national |
| Clostridium Difficile (C.Diff) | 0.248 | Better than national |
Complications & Deaths
lower is better · 20 measures reported
Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Rate of complications for hip/knee replacement patients | — | Not available | — |
| Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate | 4.7 | Same as national | 1326 |
| Death rate for heart attack patients | 10.8 | Same as national | 180 |
| Death rate for CABG surgery patients | 2.4 | Same as national | 46 |
| Death rate for COPD patients | 8.9 | Same as national | 66 |
| Death rate for heart failure patients | 9.5 | Same as national | 281 |
| Death rate for pneumonia patients | 16.4 | Same as national | 434 |
| Death rate for stroke patients | 14.1 | Same as national | 207 |
| Pressure ulcer rate | 0.35 | Same as national | 4715 |
| Death rate among surgical inpatients with serious treatable complications | 167.04 | Same as national | 62 |
| Iatrogenic pneumothorax rate | 0.16 | Same as national | 5607 |
| In-hospital fall-associated fracture rate | 0.23 | Same as national | 5828 |
| Postoperative hemorrhage or hematoma rate | 2.77 | Same as national | 1084 |
| Postoperative acute kidney injury requiring dialysis rate | 1.31 | Same as national | 315 |
| Postoperative respiratory failure rate | 15.26 | Same as national | 347 |
| Perioperative pulmonary embolism or deep vein thrombosis rate | 5.55 | Same as national | 1096 |
| Postoperative sepsis rate | 4.60 | Same as national | 309 |
| Postoperative wound dehiscence rate | 1.60 | Same as national | 331 |
| Abdominopelvic accidental puncture or laceration rate | 1.42 | Same as national | 1107 |
| CMS Medicare PSI 90: Patient safety and adverse events composite | 1.12 | Same as national | — |
Unplanned Hospital Visits & Readmissions
lower is better · 14 measures reported
How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Hospital return days for heart attack patients | -7.2 | Not available | 183 |
| Hospital return days for heart failure patients | 12.1 | Not available | 335 |
| Hospital return days for pneumonia patients | 19.4 | Not available | 461 |
| Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) | 15.5 | Same as national | 2127 |
| Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) | 12 | Same as national | 285 |
| Rate of inpatient admissions for patients receiving outpatient chemotherapy | — | Not available | — |
| Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy | — | Not available | — |
| Ratio of unplanned hospital visits after hospital outpatient surgery | 1 | Same as national | 234 |
| Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | 12 | Same as national | 183 |
| Rate of readmission for CABG | 9.7 | Same as national | 45 |
| Rate of readmission for chronic obstructive pulmonary disease (COPD) patients | 18.2 | Same as national | 70 |
| Heart failure (HF) 30-Day Readmission Rate | 20 | Same as national | 335 |
| Rate of readmission after hip/knee replacement | — | Not available | — |
| Pneumonia (PN) 30-Day Readmission Rate | 16.3 | Same as national | 461 |
Patient Experience (HCAHPS)
higher is better · 9 measures reported
What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.
| Measure | Score | Sample |
|---|---|---|
| Nurse communication - star rating | 2 | 1834 |
| Doctor communication - star rating | 2 | 1834 |
| Communication about medicines - star rating | 2 | 1834 |
| Discharge information - star rating | 3 | 1834 |
| Cleanliness - star rating | 3 | 1834 |
| Quietness - star rating | 2 | 1834 |
| Overall hospital rating - star rating | 3 | 1834 |
| Recommend hospital - star rating | 3 | 1834 |
| Summary star rating | 2 | 1834 |
Timely & Effective Care
higher is better (unless a wait time) · 30 measures reported
How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.
| Measure | Score | Sample |
|---|---|---|
| Emergency department volume | very high | — |
| Global Malnutrition Composite Score | — | — |
| Global Malnutrition Composite Score: Malnutrition Diagnosis Documented | — | — |
| Global Malnutrition Composite Score: Malnutrition Risk Screening | — | — |
| Global Malnutrition Composite Score: Nutrition Assessment | — | — |
| Global Malnutrition Composite Score: Nutritional Care Plan | — | — |
| Hospital Harm - Severe Hyperglycemia | — | — |
| Hospital Harm - Severe Hypoglycemia | — | — |
| Hospital Harm - Opioid Related Adverse Events | — | — |
| Healthcare workers given influenza vaccination | 74 | 3770 |
| Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better | 255 | 391 |
| Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better | 256 | 376 |
| Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better | 250 | 12 |
| Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better | — | — |
| Left before being seen | 2 | 79777 |
| Head CT results | 96 | 53 |
| Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients | 100 | 90 |
| Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery | — | — |
| ST-Segment Elevation Myocardial Infarction (STEMI) | 40 | 50 |
| Safe Use of Opioids - Concurrent Prescribing | 16 | 4446 |
| Appropriate care for severe sepsis and septic shock | 71 | 202 |
| Septic Shock 3-Hour Bundle | 90 | 61 |
| Septic Shock 6-Hour Bundle | 86 | 22 |
| Severe Sepsis 3-Hour Bundle | 81 | 203 |
| Severe Sepsis 6-Hour Bundle | 91 | 116 |
| Discharged on Antithrombotic Therapy | 84 | 334 |
| Anticoagulation Therapy for Atrial Fibrillation/Flutter | 76 | 68 |
| Antithrombotic Therapy by End of Hospital Day 2 | 69 | 306 |
| Venous Thromboembolism Prophylaxis | — | — |
| Intensive Care Unit Venous Thromboembolism Prophylaxis | — | — |
Maternal Health
lower is better · 4 measures reported
Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.
| Measure | Score | Sample |
|---|---|---|
| Cesarean Birth | — | — |
| Risk Adjusted Severe Obstetric Complications (All) | — | — |
| Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases) | — | — |
| Maternal Morbidity Structural Measure | Yes | — |
Frequently asked questions
- How is San Antonio Regional Hospital rated?
- San Antonio Regional Hospital has a 3 out of 5 CMS overall star rating as of the latest CMS release.
- Does San Antonio Regional Hospital have emergency services?
- Yes. San Antonio Regional Hospital operates a 24/7 emergency department.
- Where is San Antonio Regional Hospital located?
- San Antonio Regional Hospital is located at 999 San Bernardino Road, Upland, CA 91786.
- What type of hospital is San Antonio Regional Hospital?
- San Antonio Regional Hospital is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Other).
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Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.