Acute Care Hospitals · Voluntary non-profit - Private
Southwest General Health Center
- 18697 Bagley Road, Middleburg Heights, OH 44130
- (440) 816-8000
- Acute Care Hospitals
- Emergency services available 24/7
At a glance
Southwest General Health Center carries a 4-star CMS overall rating — above the national norm. On healthcare-associated infection measures, it performs better than the national average on 6 and worse on 0.
Healthcare-Associated Infections
lower is better · 36 measures reported
Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.
| Measure | Score | Compared to national |
|---|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | 0.096 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 1.898 | Same as national |
| Central Line Associated Bloodstream Infection: Number of Device Days | 4332 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 3.482 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 2 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards) | 0.574 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.272 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 1.645 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 7739 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 6.739 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 5 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards) | 0.742 | Same as national |
| SSI - Colon Surgery: Lower Confidence Limit | 0.015 | Same as national |
| SSI - Colon Surgery: Upper Confidence Limit | 1.526 | Same as national |
| SSI - Colon Surgery: Number of Procedures | 125 | Same as national |
| SSI - Colon Surgery: Predicted Cases | 3.232 | Same as national |
| SSI - Colon Surgery: Observed Cases | 1 | Same as national |
| SSI - Colon Surgery | 0.309 | Same as national |
| SSI - Abdominal Hysterectomy: Lower Confidence Limit | — | Not available |
| SSI - Abdominal Hysterectomy: Upper Confidence Limit | — | Not available |
| SSI - Abdominal Hysterectomy: Number of Procedures | 107 | Not available |
| SSI - Abdominal Hysterectomy: Predicted Cases | 0.841 | Not available |
| SSI - Abdominal Hysterectomy: Observed Cases | 2 | Not available |
| SSI - Abdominal Hysterectomy | — | Not available |
| MRSA Bacteremia: Lower Confidence Limit | — | Same as national |
| MRSA Bacteremia: Upper Confidence Limit | 1.031 | Same as national |
| MRSA Bacteremia: Patient Days | 47470 | Same as national |
| MRSA Bacteremia: Predicted Cases | 2.907 | Same as national |
| MRSA Bacteremia: Observed Cases | 0 | Same as national |
| MRSA Bacteremia | 0.000 | Same as national |
| Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.171 | Better than national |
| Clostridium Difficile (C.Diff): Upper Confidence Limit | 0.698 | Better than national |
| Clostridium Difficile (C.Diff): Patient Days | 44870 | Better than national |
| Clostridium Difficile (C.Diff): Predicted Cases | 21.776 | Better than national |
| Clostridium Difficile (C.Diff): Observed Cases | 8 | Better than national |
| Clostridium Difficile (C.Diff) | 0.367 | Better than national |
Complications & Deaths
lower is better · 20 measures reported
Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Rate of complications for hip/knee replacement patients | 2.2 | Same as national | 263 |
| Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate | 3.8 | Same as national | 1828 |
| Death rate for heart attack patients | 11.4 | Same as national | 172 |
| Death rate for CABG surgery patients | — | Not available | — |
| Death rate for COPD patients | 6.9 | Same as national | 218 |
| Death rate for heart failure patients | 10.6 | Same as national | 392 |
| Death rate for pneumonia patients | 13.8 | Same as national | 515 |
| Death rate for stroke patients | 14.4 | Same as national | 187 |
| Pressure ulcer rate | 1.40 | Worse than national | 6012 |
| Death rate among surgical inpatients with serious treatable complications | 156.60 | Same as national | 72 |
| Iatrogenic pneumothorax rate | 0.30 | Same as national | 7102 |
| In-hospital fall-associated fracture rate | 0.32 | Same as national | 7306 |
| Postoperative hemorrhage or hematoma rate | 2.49 | Same as national | 1266 |
| Postoperative acute kidney injury requiring dialysis rate | 1.76 | Same as national | 635 |
| Postoperative respiratory failure rate | 13.44 | Same as national | 672 |
| Perioperative pulmonary embolism or deep vein thrombosis rate | 3.79 | Same as national | 1216 |
| Postoperative sepsis rate | 5.39 | Same as national | 436 |
| Postoperative wound dehiscence rate | 1.57 | Same as national | 373 |
| Abdominopelvic accidental puncture or laceration rate | 2.06 | Worse than national | 1423 |
| CMS Medicare PSI 90: Patient safety and adverse events composite | 1.40 | Worse than national | — |
Unplanned Hospital Visits & Readmissions
lower is better · 14 measures reported
How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Hospital return days for heart attack patients | 30.8 | Not available | 165 |
| Hospital return days for heart failure patients | -0.2 | Not available | 427 |
| Hospital return days for pneumonia patients | 2.9 | Not available | 545 |
| Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) | 15.2 | Same as national | 2998 |
| Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) | 13 | Same as national | 2550 |
| Rate of inpatient admissions for patients receiving outpatient chemotherapy | 13.3 | Same as national | 121 |
| Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy | 4.6 | Same as national | 121 |
| Ratio of unplanned hospital visits after hospital outpatient surgery | 0.8 | Same as national | 878 |
| Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | 15.2 | Same as national | 165 |
| Rate of readmission for CABG | — | Not available | — |
| Rate of readmission for chronic obstructive pulmonary disease (COPD) patients | 18.1 | Same as national | 236 |
| Heart failure (HF) 30-Day Readmission Rate | 21.1 | Same as national | 427 |
| Rate of readmission after hip/knee replacement | 5.6 | Same as national | 255 |
| Pneumonia (PN) 30-Day Readmission Rate | 17.4 | Same as national | 545 |
Patient Experience (HCAHPS)
higher is better · 9 measures reported
What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.
| Measure | Score | Sample |
|---|---|---|
| Nurse communication - star rating | 4 | 1254 |
| Doctor communication - star rating | 3 | 1254 |
| Communication about medicines - star rating | 2 | 1254 |
| Discharge information - star rating | 3 | 1254 |
| Cleanliness - star rating | 2 | 1254 |
| Quietness - star rating | 3 | 1254 |
| Overall hospital rating - star rating | 4 | 1254 |
| Recommend hospital - star rating | 4 | 1254 |
| Summary star rating | 3 | 1254 |
Timely & Effective Care
higher is better (unless a wait time) · 30 measures reported
How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.
| Measure | Score | Sample |
|---|---|---|
| Emergency department volume | medium | — |
| Global Malnutrition Composite Score | — | — |
| Global Malnutrition Composite Score: Malnutrition Diagnosis Documented | — | — |
| Global Malnutrition Composite Score: Malnutrition Risk Screening | — | — |
| Global Malnutrition Composite Score: Nutrition Assessment | — | — |
| Global Malnutrition Composite Score: Nutritional Care Plan | — | — |
| Hospital Harm - Severe Hyperglycemia | — | — |
| Hospital Harm - Severe Hypoglycemia | — | — |
| Hospital Harm - Opioid Related Adverse Events | 0 | 6976 |
| Healthcare workers given influenza vaccination | 53 | 2942 |
| Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better | 199 | 403 |
| Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better | 199 | 378 |
| Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better | 188 | 21 |
| Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better | — | — |
| Left before being seen | 5 | 36871 |
| Head CT results | 94 | 31 |
| Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients | 99 | 73 |
| Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery | — | — |
| ST-Segment Elevation Myocardial Infarction (STEMI) | — | — |
| Safe Use of Opioids - Concurrent Prescribing | 13 | 2982 |
| Appropriate care for severe sepsis and septic shock | 89 | 319 |
| Septic Shock 3-Hour Bundle | 92 | 147 |
| Septic Shock 6-Hour Bundle | 99 | 120 |
| Severe Sepsis 3-Hour Bundle | 94 | 319 |
| Severe Sepsis 6-Hour Bundle | 99 | 213 |
| Discharged on Antithrombotic Therapy | 98 | 171 |
| Anticoagulation Therapy for Atrial Fibrillation/Flutter | — | — |
| Antithrombotic Therapy by End of Hospital Day 2 | 94 | 153 |
| Venous Thromboembolism Prophylaxis | — | — |
| Intensive Care Unit Venous Thromboembolism Prophylaxis | — | — |
Maternal Health
lower is better · 4 measures reported
Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.
| Measure | Score | Sample |
|---|---|---|
| Cesarean Birth | — | — |
| Risk Adjusted Severe Obstetric Complications (All) | — | — |
| Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases) | — | — |
| Maternal Morbidity Structural Measure | Yes | — |
Frequently asked questions
- How is Southwest General Health Center rated?
- Southwest General Health Center has a 4 out of 5 CMS overall star rating as of the latest CMS release.
- Does Southwest General Health Center have emergency services?
- Yes. Southwest General Health Center operates a 24/7 emergency department.
- Where is Southwest General Health Center located?
- Southwest General Health Center is located at 18697 Bagley Road, Middleburg Heights, OH 44130.
- What type of hospital is Southwest General Health Center?
- Southwest General Health Center is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Private).
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Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.