Acute Care Hospitals · Voluntary non-profit - Private
St Charles Medical Center - Bend
- 2500 Ne Neff Road, Bend, OR 97701
- (541) 382-4321
- Acute Care Hospitals
- Emergency services available 24/7
At a glance
St Charles Medical Center - Bend carries a 4-star CMS overall rating — above the national norm. On healthcare-associated infection measures, it performs better than the national average on 6 and worse on 0. For 30-day readmissions, it beats the national rate on 1 measure and trails on 0.
Healthcare-Associated Infections
lower is better · 36 measures reported
Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.
| Measure | Score | Compared to national |
|---|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | 0.137 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 1.461 | Same as national |
| Central Line Associated Bloodstream Infection: Number of Device Days | 7109 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 5.588 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 3 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards) | 0.537 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.421 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 2.545 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 5294 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 4.354 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 5 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards) | 1.148 | Same as national |
| SSI - Colon Surgery: Lower Confidence Limit | 0.927 | Same as national |
| SSI - Colon Surgery: Upper Confidence Limit | 2.667 | Same as national |
| SSI - Colon Surgery: Number of Procedures | 321 | Same as national |
| SSI - Colon Surgery: Predicted Cases | 8.599 | Same as national |
| SSI - Colon Surgery: Observed Cases | 14 | Same as national |
| SSI - Colon Surgery | 1.628 | Same as national |
| SSI - Abdominal Hysterectomy: Lower Confidence Limit | 0.029 | Same as national |
| SSI - Abdominal Hysterectomy: Upper Confidence Limit | 2.839 | Same as national |
| SSI - Abdominal Hysterectomy: Number of Procedures | 221 | Same as national |
| SSI - Abdominal Hysterectomy: Predicted Cases | 1.737 | Same as national |
| SSI - Abdominal Hysterectomy: Observed Cases | 1 | Same as national |
| SSI - Abdominal Hysterectomy | 0.576 | Same as national |
| MRSA Bacteremia: Lower Confidence Limit | 0.083 | Same as national |
| MRSA Bacteremia: Upper Confidence Limit | 1.641 | Same as national |
| MRSA Bacteremia: Patient Days | 94471 | Same as national |
| MRSA Bacteremia: Predicted Cases | 4.026 | Same as national |
| MRSA Bacteremia: Observed Cases | 2 | Same as national |
| MRSA Bacteremia | 0.497 | Same as national |
| Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.106 | Better than national |
| Clostridium Difficile (C.Diff): Upper Confidence Limit | 0.398 | Better than national |
| Clostridium Difficile (C.Diff): Patient Days | 87000 | Better than national |
| Clostridium Difficile (C.Diff): Predicted Cases | 41.512 | Better than national |
| Clostridium Difficile (C.Diff): Observed Cases | 9 | Better than national |
| Clostridium Difficile (C.Diff) | 0.217 | Better than national |
Complications & Deaths
lower is better · 20 measures reported
Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Rate of complications for hip/knee replacement patients | 3 | Same as national | 153 |
| Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate | 3.8 | Same as national | 2805 |
| Death rate for heart attack patients | 12.5 | Same as national | 353 |
| Death rate for CABG surgery patients | 2.1 | Same as national | 114 |
| Death rate for COPD patients | 8.6 | Same as national | 110 |
| Death rate for heart failure patients | 15.2 | Worse than national | 594 |
| Death rate for pneumonia patients | 13.9 | Same as national | 487 |
| Death rate for stroke patients | 16.6 | Same as national | 342 |
| Pressure ulcer rate | 0.83 | Same as national | 7772 |
| Death rate among surgical inpatients with serious treatable complications | 170.80 | Same as national | 133 |
| Iatrogenic pneumothorax rate | 0.27 | Same as national | 9942 |
| In-hospital fall-associated fracture rate | 0.21 | Same as national | 10084 |
| Postoperative hemorrhage or hematoma rate | 2.38 | Same as national | 3393 |
| Postoperative acute kidney injury requiring dialysis rate | 1.99 | Same as national | 1698 |
| Postoperative respiratory failure rate | 7.13 | Same as national | 1643 |
| Perioperative pulmonary embolism or deep vein thrombosis rate | 3.95 | Same as national | 3553 |
| Postoperative sepsis rate | 3.37 | Same as national | 1621 |
| Postoperative wound dehiscence rate | 2.19 | Same as national | 787 |
| Abdominopelvic accidental puncture or laceration rate | 1.09 | Same as national | 2321 |
| CMS Medicare PSI 90: Patient safety and adverse events composite | 0.97 | Same as national | — |
Unplanned Hospital Visits & Readmissions
lower is better · 14 measures reported
How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Hospital return days for heart attack patients | -3 | Not available | 374 |
| Hospital return days for heart failure patients | -24.7 | Not available | 637 |
| Hospital return days for pneumonia patients | -26.5 | Not available | 486 |
| Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) | 13.3 | Better than national | 4157 |
| Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) | 11.6 | Same as national | 2646 |
| Rate of inpatient admissions for patients receiving outpatient chemotherapy | 9.5 | Same as national | 459 |
| Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy | 5.4 | Same as national | 459 |
| Ratio of unplanned hospital visits after hospital outpatient surgery | 1.1 | Same as national | 1198 |
| Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | 12.4 | Same as national | 374 |
| Rate of readmission for CABG | 10.1 | Same as national | 111 |
| Rate of readmission for chronic obstructive pulmonary disease (COPD) patients | 17.5 | Same as national | 115 |
| Heart failure (HF) 30-Day Readmission Rate | 17.9 | Same as national | 637 |
| Rate of readmission after hip/knee replacement | 4.5 | Same as national | 137 |
| Pneumonia (PN) 30-Day Readmission Rate | 14.1 | Same as national | 486 |
Patient Experience (HCAHPS)
higher is better · 9 measures reported
What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.
| Measure | Score | Sample |
|---|---|---|
| Nurse communication - star rating | 4 | 832 |
| Doctor communication - star rating | 4 | 832 |
| Communication about medicines - star rating | 3 | 832 |
| Discharge information - star rating | 3 | 832 |
| Cleanliness - star rating | 3 | 832 |
| Quietness - star rating | 3 | 832 |
| Overall hospital rating - star rating | 4 | 832 |
| Recommend hospital - star rating | 5 | 832 |
| Summary star rating | 4 | 832 |
Timely & Effective Care
higher is better (unless a wait time) · 30 measures reported
How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.
| Measure | Score | Sample |
|---|---|---|
| Emergency department volume | very high | — |
| Global Malnutrition Composite Score | — | — |
| Global Malnutrition Composite Score: Malnutrition Diagnosis Documented | — | — |
| Global Malnutrition Composite Score: Malnutrition Risk Screening | — | — |
| Global Malnutrition Composite Score: Nutrition Assessment | — | — |
| Global Malnutrition Composite Score: Nutritional Care Plan | — | — |
| Hospital Harm - Severe Hyperglycemia | 8 | 19892 |
| Hospital Harm - Severe Hypoglycemia | 1 | 3676 |
| Hospital Harm - Opioid Related Adverse Events | — | — |
| Healthcare workers given influenza vaccination | 33 | 6066 |
| Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better | 175 | 579 |
| Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better | 174 | 553 |
| Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better | 214 | 25 |
| Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better | — | — |
| Left before being seen | 2 | 76398 |
| Head CT results | 55 | 33 |
| Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients | 92 | 289 |
| Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery | — | — |
| ST-Segment Elevation Myocardial Infarction (STEMI) | 45 | 38 |
| Safe Use of Opioids - Concurrent Prescribing | 13 | 5903 |
| Appropriate care for severe sepsis and septic shock | 40 | 120 |
| Septic Shock 3-Hour Bundle | 59 | 41 |
| Septic Shock 6-Hour Bundle | 50 | 16 |
| Severe Sepsis 3-Hour Bundle | 65 | 120 |
| Severe Sepsis 6-Hour Bundle | 93 | 55 |
| Discharged on Antithrombotic Therapy | 97 | 324 |
| Anticoagulation Therapy for Atrial Fibrillation/Flutter | — | — |
| Antithrombotic Therapy by End of Hospital Day 2 | — | — |
| Venous Thromboembolism Prophylaxis | — | — |
| Intensive Care Unit Venous Thromboembolism Prophylaxis | — | — |
Maternal Health
lower is better · 4 measures reported
Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.
| Measure | Score | Sample |
|---|---|---|
| Cesarean Birth | — | — |
| Risk Adjusted Severe Obstetric Complications (All) | — | — |
| Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases) | — | — |
| Maternal Morbidity Structural Measure | Yes | — |
Frequently asked questions
- How is St Charles Medical Center - Bend rated?
- St Charles Medical Center - Bend has a 4 out of 5 CMS overall star rating as of the latest CMS release.
- Does St Charles Medical Center - Bend have emergency services?
- Yes. St Charles Medical Center - Bend operates a 24/7 emergency department.
- Where is St Charles Medical Center - Bend located?
- St Charles Medical Center - Bend is located at 2500 Ne Neff Road, Bend, OR 97701.
- What type of hospital is St Charles Medical Center - Bend?
- St Charles Medical Center - Bend is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Private).
Compare with nearby hospitals
- Compare side-by-side →Not rated overall
Hermiston, OR
- Compare side-by-side →Not rated overall
John Day, OR
- Compare side-by-side →Not rated overall
Astoria, OR
- Compare side-by-side →Not rated overall
Coquille, OR
Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.