Acute Care Hospitals · Proprietary
St Francis Hospital
- 5959 Park Ave, Memphis, TN 38119
- (901) 765-1000
- Acute Care Hospitals
- Emergency services available 24/7
At a glance
St Francis Hospital carries a 1-star CMS overall rating — below the national norm. On healthcare-associated infection measures, it performs better than the national average on 12 and worse on 0.
Healthcare-Associated Infections
lower is better · 36 measures reported
Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.
| Measure | Score | Compared to national |
|---|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | 0.016 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 1.560 | Same as national |
| Central Line Associated Bloodstream Infection: Number of Device Days | 3152 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 3.161 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 1 | Same as national |
| Central Line Associated Bloodstream Infection (ICU + select Wards) | 0.316 | Same as national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | — | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 0.764 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 3837 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 3.919 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 0 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards) | 0.000 | Better than national |
| SSI - Colon Surgery: Lower Confidence Limit | 0.566 | Same as national |
| SSI - Colon Surgery: Upper Confidence Limit | 2.903 | Same as national |
| SSI - Colon Surgery: Number of Procedures | 155 | Same as national |
| SSI - Colon Surgery: Predicted Cases | 4.299 | Same as national |
| SSI - Colon Surgery: Observed Cases | 6 | Same as national |
| SSI - Colon Surgery | 1.396 | Same as national |
| SSI - Abdominal Hysterectomy: Lower Confidence Limit | 0.568 | Same as national |
| SSI - Abdominal Hysterectomy: Upper Confidence Limit | 6.075 | Same as national |
| SSI - Abdominal Hysterectomy: Number of Procedures | 158 | Same as national |
| SSI - Abdominal Hysterectomy: Predicted Cases | 1.344 | Same as national |
| SSI - Abdominal Hysterectomy: Observed Cases | 3 | Same as national |
| SSI - Abdominal Hysterectomy | 2.232 | Same as national |
| MRSA Bacteremia: Lower Confidence Limit | 0.236 | Same as national |
| MRSA Bacteremia: Upper Confidence Limit | 1.791 | Same as national |
| MRSA Bacteremia: Patient Days | 77474 | Same as national |
| MRSA Bacteremia: Predicted Cases | 5.386 | Same as national |
| MRSA Bacteremia: Observed Cases | 4 | Same as national |
| MRSA Bacteremia | 0.743 | Same as national |
| Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.001 | Better than national |
| Clostridium Difficile (C.Diff): Upper Confidence Limit | 0.119 | Better than national |
| Clostridium Difficile (C.Diff): Patient Days | 72699 | Better than national |
| Clostridium Difficile (C.Diff): Predicted Cases | 41.306 | Better than national |
| Clostridium Difficile (C.Diff): Observed Cases | 1 | Better than national |
| Clostridium Difficile (C.Diff) | 0.024 | Better than national |
Complications & Deaths
lower is better · 20 measures reported
Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Rate of complications for hip/knee replacement patients | 4.4 | Same as national | 120 |
| Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate | 4.2 | Same as national | 926 |
| Death rate for heart attack patients | 12.7 | Same as national | 68 |
| Death rate for CABG surgery patients | 2.5 | Same as national | 83 |
| Death rate for COPD patients | 10.7 | Same as national | 28 |
| Death rate for heart failure patients | 13.4 | Same as national | 177 |
| Death rate for pneumonia patients | 15.7 | Same as national | 197 |
| Death rate for stroke patients | 14.6 | Same as national | 94 |
| Pressure ulcer rate | 1.10 | Same as national | 3348 |
| Death rate among surgical inpatients with serious treatable complications | 208.62 | Same as national | 32 |
| Iatrogenic pneumothorax rate | 0.17 | Same as national | 3704 |
| In-hospital fall-associated fracture rate | 0.23 | Same as national | 3882 |
| Postoperative hemorrhage or hematoma rate | 2.22 | Same as national | 1169 |
| Postoperative acute kidney injury requiring dialysis rate | 1.63 | Same as national | 92 |
| Postoperative respiratory failure rate | 10.37 | Same as national | 94 |
| Perioperative pulmonary embolism or deep vein thrombosis rate | 5.57 | Same as national | 1215 |
| Postoperative sepsis rate | 5.01 | Same as national | 85 |
| Postoperative wound dehiscence rate | 1.99 | Same as national | 404 |
| Abdominopelvic accidental puncture or laceration rate | 1.30 | Same as national | 843 |
| CMS Medicare PSI 90: Patient safety and adverse events composite | 1.23 | Same as national | — |
Unplanned Hospital Visits & Readmissions
lower is better · 14 measures reported
How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Hospital return days for heart attack patients | 46.1 | Not available | 84 |
| Hospital return days for heart failure patients | 76 | Not available | 182 |
| Hospital return days for pneumonia patients | -14.2 | Not available | 184 |
| Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) | 16.3 | Same as national | 1476 |
| Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) | — | Not available | — |
| Rate of inpatient admissions for patients receiving outpatient chemotherapy | 11.5 | Same as national | 27 |
| Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy | 5.4 | Same as national | 27 |
| Ratio of unplanned hospital visits after hospital outpatient surgery | 0.8 | Same as national | 431 |
| Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | 14.1 | Same as national | 84 |
| Rate of readmission for CABG | 11.8 | Same as national | 82 |
| Rate of readmission for chronic obstructive pulmonary disease (COPD) patients | 17.5 | Same as national | 36 |
| Heart failure (HF) 30-Day Readmission Rate | 21.8 | Same as national | 182 |
| Rate of readmission after hip/knee replacement | 5.2 | Same as national | 130 |
| Pneumonia (PN) 30-Day Readmission Rate | 15.2 | Same as national | 184 |
Patient Experience (HCAHPS)
higher is better · 9 measures reported
What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.
| Measure | Score | Sample |
|---|---|---|
| Nurse communication - star rating | 1 | 889 |
| Doctor communication - star rating | 2 | 889 |
| Communication about medicines - star rating | 1 | 889 |
| Discharge information - star rating | 1 | 889 |
| Cleanliness - star rating | 1 | 889 |
| Quietness - star rating | 3 | 889 |
| Overall hospital rating - star rating | 1 | 889 |
| Recommend hospital - star rating | 1 | 889 |
| Summary star rating | 1 | 889 |
Timely & Effective Care
higher is better (unless a wait time) · 30 measures reported
How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.
| Measure | Score | Sample |
|---|---|---|
| Emergency department volume | high | — |
| Global Malnutrition Composite Score | — | — |
| Global Malnutrition Composite Score: Malnutrition Diagnosis Documented | — | — |
| Global Malnutrition Composite Score: Malnutrition Risk Screening | — | — |
| Global Malnutrition Composite Score: Nutrition Assessment | — | — |
| Global Malnutrition Composite Score: Nutritional Care Plan | — | — |
| Hospital Harm - Severe Hyperglycemia | 9 | 23234 |
| Hospital Harm - Severe Hypoglycemia | 3 | 3610 |
| Hospital Harm - Opioid Related Adverse Events | — | — |
| Healthcare workers given influenza vaccination | 80 | 1566 |
| Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better | 154 | 432 |
| Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better | 153 | 415 |
| Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better | 194 | 15 |
| Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better | — | — |
| Left before being seen | 0 | 50286 |
| Head CT results | — | — |
| Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients | — | — |
| Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery | — | — |
| ST-Segment Elevation Myocardial Infarction (STEMI) | — | — |
| Safe Use of Opioids - Concurrent Prescribing | 13 | 2841 |
| Appropriate care for severe sepsis and septic shock | 34 | 112 |
| Septic Shock 3-Hour Bundle | 39 | 18 |
| Septic Shock 6-Hour Bundle | — | — |
| Severe Sepsis 3-Hour Bundle | 58 | 112 |
| Severe Sepsis 6-Hour Bundle | 71 | 49 |
| Discharged on Antithrombotic Therapy | — | — |
| Anticoagulation Therapy for Atrial Fibrillation/Flutter | — | — |
| Antithrombotic Therapy by End of Hospital Day 2 | — | — |
| Venous Thromboembolism Prophylaxis | 81 | 7056 |
| Intensive Care Unit Venous Thromboembolism Prophylaxis | — | — |
Maternal Health
lower is better · 4 measures reported
Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.
| Measure | Score | Sample |
|---|---|---|
| Cesarean Birth | — | — |
| Risk Adjusted Severe Obstetric Complications (All) | — | — |
| Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases) | — | — |
| Maternal Morbidity Structural Measure | Yes | — |
Frequently asked questions
- How is St Francis Hospital rated?
- St Francis Hospital has a 1 out of 5 CMS overall star rating as of the latest CMS release.
- Does St Francis Hospital have emergency services?
- Yes. St Francis Hospital operates a 24/7 emergency department.
- Where is St Francis Hospital located?
- St Francis Hospital is located at 5959 Park Ave, Memphis, TN 38119.
- What type of hospital is St Francis Hospital?
- St Francis Hospital is classified by CMS as a Acute Care Hospitals facility (Proprietary).
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Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.