JCIPatientSafety.orgHospital Quality Directory

Acute Care Hospitals · Voluntary non-profit - Church

St Francis Hospital - the Heart Center

5 / 5

At a glance

St Francis Hospital - the Heart Center carries a 5-star CMS overall rating — above the national norm. On healthcare-associated infection measures, it performs better than the national average on 12 and worse on 0.

Healthcare-Associated Infections

lower is better · 36 measures reported

Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.

MeasureScoreCompared to national
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit0.201Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit1.029Same as national
Central Line Associated Bloodstream Infection: Number of Device Days11469Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases12.129Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases6Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards)0.495Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit0.003Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit0.250Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days14757Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases19.719Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases1Better than national
Catheter Associated Urinary Tract Infections (ICU + select Wards)0.051Better than national
SSI - Colon Surgery: Lower Confidence Limit0.114Same as national
SSI - Colon Surgery: Upper Confidence Limit1.219Same as national
SSI - Colon Surgery: Number of Procedures260Same as national
SSI - Colon Surgery: Predicted Cases6.696Same as national
SSI - Colon Surgery: Observed Cases3Same as national
SSI - Colon Surgery0.448Same as national
SSI - Abdominal Hysterectomy: Lower Confidence LimitNot available
SSI - Abdominal Hysterectomy: Upper Confidence LimitNot available
SSI - Abdominal Hysterectomy: Number of Procedures9Not available
SSI - Abdominal Hysterectomy: Predicted Cases0.087Not available
SSI - Abdominal Hysterectomy: Observed Cases1Not available
SSI - Abdominal HysterectomyNot available
MRSA Bacteremia: Lower Confidence Limit0.154Same as national
MRSA Bacteremia: Upper Confidence Limit1.649Same as national
MRSA Bacteremia: Patient Days100337Same as national
MRSA Bacteremia: Predicted Cases4.951Same as national
MRSA Bacteremia: Observed Cases3Same as national
MRSA Bacteremia0.606Same as national
Clostridium Difficile (C.Diff): Lower Confidence Limit0.017Better than national
Clostridium Difficile (C.Diff): Upper Confidence Limit0.179Better than national
Clostridium Difficile (C.Diff): Patient Days100337Better than national
Clostridium Difficile (C.Diff): Predicted Cases45.595Better than national
Clostridium Difficile (C.Diff): Observed Cases3Better than national
Clostridium Difficile (C.Diff)0.066Better than national

Complications & Deaths

lower is better · 20 measures reported

Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.

MeasureScoreCompared to nationalSample
Rate of complications for hip/knee replacement patients3.8Same as national839
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate3.4Better than national5326
Death rate for heart attack patients10.9Same as national465
Death rate for CABG surgery patients2.7Same as national466
Death rate for COPD patients6.1Better than national287
Death rate for heart failure patients8.5Better than national1754
Death rate for pneumonia patients11.9Better than national1184
Death rate for stroke patients8.7Better than national300
Pressure ulcer rate0.84Same as national16761
Death rate among surgical inpatients with serious treatable complications183.00Same as national232
Iatrogenic pneumothorax rate0.18Same as national19934
In-hospital fall-associated fracture rate0.22Same as national21112
Postoperative hemorrhage or hematoma rate3.43Worse than national5919
Postoperative acute kidney injury requiring dialysis rate1.75Same as national2974
Postoperative respiratory failure rate8.58Same as national3049
Perioperative pulmonary embolism or deep vein thrombosis rate3.66Same as national6536
Postoperative sepsis rate6.59Same as national2982
Postoperative wound dehiscence rate1.52Same as national879
Abdominopelvic accidental puncture or laceration rate1.42Same as national3797
CMS Medicare PSI 90: Patient safety and adverse events composite1.10Same as national

Unplanned Hospital Visits & Readmissions

lower is better · 14 measures reported

How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.

MeasureScoreCompared to nationalSample
Hospital return days for heart attack patients24.2Not available614
Hospital return days for heart failure patients1Not available2080
Hospital return days for pneumonia patients17.8Not available1210
Hybrid Hospital-Wide All-Cause Readmission Measure (HWR)15.2Same as national8934
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)14.2Same as national691
Rate of inpatient admissions for patients receiving outpatient chemotherapy9Same as national210
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy3.9Same as national210
Ratio of unplanned hospital visits after hospital outpatient surgery1Same as national1147
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate14.6Same as national614
Rate of readmission for CABG8.7Same as national456
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients17.4Same as national315
Heart failure (HF) 30-Day Readmission Rate18.6Same as national2080
Rate of readmission after hip/knee replacement3.8Same as national872
Pneumonia (PN) 30-Day Readmission Rate17.1Same as national1210

Patient Experience (HCAHPS)

higher is better · 9 measures reported

What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.

MeasureScoreSample
Nurse communication - star rating52819
Doctor communication - star rating32819
Communication about medicines - star rating32819
Discharge information - star rating42819
Cleanliness - star rating32819
Quietness - star rating22819
Overall hospital rating - star rating42819
Recommend hospital - star rating52819
Summary star rating42819

Timely & Effective Care

higher is better (unless a wait time) · 30 measures reported

How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.

MeasureScoreSample
Emergency department volumemedium
Global Malnutrition Composite Score
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented
Global Malnutrition Composite Score: Malnutrition Risk Screening
Global Malnutrition Composite Score: Nutrition Assessment
Global Malnutrition Composite Score: Nutritional Care Plan
Hospital Harm - Severe Hyperglycemia
Hospital Harm - Severe Hypoglycemia
Hospital Harm - Opioid Related Adverse Events
Healthcare workers given influenza vaccination685633
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better217400
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better220394
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better
Left before being seen038330
Head CT results
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients9111
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery
ST-Segment Elevation Myocardial Infarction (STEMI)
Safe Use of Opioids - Concurrent Prescribing244909
Appropriate care for severe sepsis and septic shock95182
Septic Shock 3-Hour Bundle9764
Septic Shock 6-Hour Bundle10047
Severe Sepsis 3-Hour Bundle98182
Severe Sepsis 6-Hour Bundle9791
Discharged on Antithrombotic Therapy99218
Anticoagulation Therapy for Atrial Fibrillation/Flutter
Antithrombotic Therapy by End of Hospital Day 292197
Venous Thromboembolism Prophylaxis
Intensive Care Unit Venous Thromboembolism Prophylaxis972977

Maternal Health

lower is better · 4 measures reported

Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.

MeasureScoreSample
Cesarean Birth
Risk Adjusted Severe Obstetric Complications (All)
Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases)
Maternal Morbidity Structural MeasureNot Applicable (our hospital does not provide inpatient labor/delivery care)

Frequently asked questions

How is St Francis Hospital - the Heart Center rated?
St Francis Hospital - the Heart Center has a 5 out of 5 CMS overall star rating as of the latest CMS release.
Does St Francis Hospital - the Heart Center have emergency services?
Yes. St Francis Hospital - the Heart Center operates a 24/7 emergency department.
Where is St Francis Hospital - the Heart Center located?
St Francis Hospital - the Heart Center is located at 100 Port Washington Boulevard, Roslyn, NY 11576.
What type of hospital is St Francis Hospital - the Heart Center?
St Francis Hospital - the Heart Center is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Church).

Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.

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