Acute Care Hospitals · Voluntary non-profit - Other
the Hospital of Central Connecticut
- 100 Grand Street, New Britain, CT 06050
- (860) 224-5011
- Acute Care Hospitals
- Emergency services available 24/7
At a glance
the Hospital of Central Connecticut carries a 2-star CMS overall rating — below the national norm. On healthcare-associated infection measures, it performs better than the national average on 18 and worse on 0.
Healthcare-Associated Infections
lower is better · 36 measures reported
Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.
| Measure | Score | Compared to national |
|---|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | 0.068 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 0.724 | Better than national |
| Central Line Associated Bloodstream Infection: Number of Device Days | 11110 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 11.275 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 3 | Better than national |
| Central Line Associated Bloodstream Infection (ICU + select Wards) | 0.266 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.024 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 0.479 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 10785 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 13.786 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 2 | Better than national |
| Catheter Associated Urinary Tract Infections (ICU + select Wards) | 0.145 | Better than national |
| SSI - Colon Surgery: Lower Confidence Limit | 0.248 | Same as national |
| SSI - Colon Surgery: Upper Confidence Limit | 1.885 | Same as national |
| SSI - Colon Surgery: Number of Procedures | 192 | Same as national |
| SSI - Colon Surgery: Predicted Cases | 5.119 | Same as national |
| SSI - Colon Surgery: Observed Cases | 4 | Same as national |
| SSI - Colon Surgery | 0.781 | Same as national |
| SSI - Abdominal Hysterectomy: Lower Confidence Limit | 0.024 | Same as national |
| SSI - Abdominal Hysterectomy: Upper Confidence Limit | 2.408 | Same as national |
| SSI - Abdominal Hysterectomy: Number of Procedures | 256 | Same as national |
| SSI - Abdominal Hysterectomy: Predicted Cases | 2.048 | Same as national |
| SSI - Abdominal Hysterectomy: Observed Cases | 1 | Same as national |
| SSI - Abdominal Hysterectomy | 0.488 | Same as national |
| MRSA Bacteremia: Lower Confidence Limit | 0.011 | Same as national |
| MRSA Bacteremia: Upper Confidence Limit | 1.074 | Same as national |
| MRSA Bacteremia: Patient Days | 71865 | Same as national |
| MRSA Bacteremia: Predicted Cases | 4.594 | Same as national |
| MRSA Bacteremia: Observed Cases | 1 | Same as national |
| MRSA Bacteremia | 0.218 | Same as national |
| Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.084 | Better than national |
| Clostridium Difficile (C.Diff): Upper Confidence Limit | 0.432 | Better than national |
| Clostridium Difficile (C.Diff): Patient Days | 68651 | Better than national |
| Clostridium Difficile (C.Diff): Predicted Cases | 28.872 | Better than national |
| Clostridium Difficile (C.Diff): Observed Cases | 6 | Better than national |
| Clostridium Difficile (C.Diff) | 0.208 | Better than national |
Complications & Deaths
lower is better · 20 measures reported
Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Rate of complications for hip/knee replacement patients | — | Not available | — |
| Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate | 3.6 | Same as national | 1106 |
| Death rate for heart attack patients | 12.6 | Same as national | 62 |
| Death rate for CABG surgery patients | — | Not available | — |
| Death rate for COPD patients | 9 | Same as national | 114 |
| Death rate for heart failure patients | 13 | Same as national | 427 |
| Death rate for pneumonia patients | 13.7 | Same as national | 410 |
| Death rate for stroke patients | 15.7 | Same as national | 160 |
| Pressure ulcer rate | 0.54 | Same as national | 4462 |
| Death rate among surgical inpatients with serious treatable complications | 173.18 | Same as national | 54 |
| Iatrogenic pneumothorax rate | 0.17 | Same as national | 5161 |
| In-hospital fall-associated fracture rate | 0.29 | Same as national | 5382 |
| Postoperative hemorrhage or hematoma rate | 2.12 | Same as national | 803 |
| Postoperative acute kidney injury requiring dialysis rate | 1.96 | Same as national | 329 |
| Postoperative respiratory failure rate | 9.43 | Same as national | 304 |
| Perioperative pulmonary embolism or deep vein thrombosis rate | 3.32 | Same as national | 897 |
| Postoperative sepsis rate | 6.87 | Same as national | 315 |
| Postoperative wound dehiscence rate | 1.94 | Same as national | 292 |
| Abdominopelvic accidental puncture or laceration rate | 1.03 | Same as national | 1045 |
| CMS Medicare PSI 90: Patient safety and adverse events composite | 1.03 | Same as national | — |
Unplanned Hospital Visits & Readmissions
lower is better · 14 measures reported
How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.
| Measure | Score | Compared to national | Sample |
|---|---|---|---|
| Hospital return days for heart attack patients | — | Not available | — |
| Hospital return days for heart failure patients | 13.5 | Not available | 477 |
| Hospital return days for pneumonia patients | 31.6 | Not available | 424 |
| Hybrid Hospital-Wide All-Cause Readmission Measure (HWR) | 14.6 | Same as national | 1945 |
| Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies) | 14.1 | Same as national | 347 |
| Rate of inpatient admissions for patients receiving outpatient chemotherapy | 11.6 | Same as national | 328 |
| Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy | 6.8 | Same as national | 328 |
| Ratio of unplanned hospital visits after hospital outpatient surgery | 1 | Same as national | 294 |
| Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | 13.9 | Same as national | 46 |
| Rate of readmission for CABG | — | Not available | — |
| Rate of readmission for chronic obstructive pulmonary disease (COPD) patients | 18.3 | Same as national | 129 |
| Heart failure (HF) 30-Day Readmission Rate | 19.4 | Same as national | 477 |
| Rate of readmission after hip/knee replacement | — | Not available | — |
| Pneumonia (PN) 30-Day Readmission Rate | 16.2 | Same as national | 424 |
Patient Experience (HCAHPS)
higher is better · 9 measures reported
What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.
| Measure | Score | Sample |
|---|---|---|
| Nurse communication - star rating | 3 | 1023 |
| Doctor communication - star rating | 3 | 1023 |
| Communication about medicines - star rating | 2 | 1023 |
| Discharge information - star rating | 3 | 1023 |
| Cleanliness - star rating | 3 | 1023 |
| Quietness - star rating | 1 | 1023 |
| Overall hospital rating - star rating | 2 | 1023 |
| Recommend hospital - star rating | 3 | 1023 |
| Summary star rating | 3 | 1023 |
Timely & Effective Care
higher is better (unless a wait time) · 30 measures reported
How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.
| Measure | Score | Sample |
|---|---|---|
| Emergency department volume | very high | — |
| Global Malnutrition Composite Score | — | — |
| Global Malnutrition Composite Score: Malnutrition Diagnosis Documented | — | — |
| Global Malnutrition Composite Score: Malnutrition Risk Screening | — | — |
| Global Malnutrition Composite Score: Nutrition Assessment | — | — |
| Global Malnutrition Composite Score: Nutritional Care Plan | — | — |
| Hospital Harm - Severe Hyperglycemia | — | — |
| Hospital Harm - Severe Hypoglycemia | — | — |
| Hospital Harm - Opioid Related Adverse Events | — | — |
| Healthcare workers given influenza vaccination | 89 | 3701 |
| Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better | 162 | 372 |
| Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better | 161 | 333 |
| Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better | 188 | 36 |
| Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better | — | — |
| Left before being seen | 3 | 88229 |
| Head CT results | 88 | 24 |
| Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients | 95 | 96 |
| Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery | — | — |
| ST-Segment Elevation Myocardial Infarction (STEMI) | — | — |
| Safe Use of Opioids - Concurrent Prescribing | 19 | 3373 |
| Appropriate care for severe sepsis and septic shock | 48 | 162 |
| Septic Shock 3-Hour Bundle | 56 | 45 |
| Septic Shock 6-Hour Bundle | 88 | 24 |
| Severe Sepsis 3-Hour Bundle | 73 | 162 |
| Severe Sepsis 6-Hour Bundle | 83 | 86 |
| Discharged on Antithrombotic Therapy | 99 | 175 |
| Anticoagulation Therapy for Atrial Fibrillation/Flutter | — | — |
| Antithrombotic Therapy by End of Hospital Day 2 | — | — |
| Venous Thromboembolism Prophylaxis | 100 | 6878 |
| Intensive Care Unit Venous Thromboembolism Prophylaxis | 100 | 1558 |
Maternal Health
lower is better · 4 measures reported
Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.
| Measure | Score | Sample |
|---|---|---|
| Cesarean Birth | — | — |
| Risk Adjusted Severe Obstetric Complications (All) | — | — |
| Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases) | — | — |
| Maternal Morbidity Structural Measure | Yes | — |
Frequently asked questions
- How is the Hospital of Central Connecticut rated?
- the Hospital of Central Connecticut has a 2 out of 5 CMS overall star rating as of the latest CMS release.
- Does the Hospital of Central Connecticut have emergency services?
- Yes. the Hospital of Central Connecticut operates a 24/7 emergency department.
- Where is the Hospital of Central Connecticut located?
- the Hospital of Central Connecticut is located at 100 Grand Street, New Britain, CT 06050.
- What type of hospital is the Hospital of Central Connecticut?
- the Hospital of Central Connecticut is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Other).
Compare with nearby hospitals
- Compare side-by-side →Not rated overall
Branford, CT
- Compare side-by-side →Not rated overall
Connecticut Childrens Medical Center
Hartford, CT
- Compare side-by-side →
Greenwich Hospital Association -
Greenwich, CT
- Compare side-by-side →
Sharon, CT
Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.