JCIPatientSafety.orgHospital Quality Directory

Acute Care Hospitals · Voluntary non-profit - Private

United Health Services Hospitals, Inc

2 / 5

At a glance

United Health Services Hospitals, Inc carries a 2-star CMS overall rating — below the national norm. On healthcare-associated infection measures, it performs better than the national average on 6 and worse on 0.

Healthcare-Associated Infections

lower is better · 36 measures reported

Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.

MeasureScoreCompared to national
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit0.248Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit1.122Same as national
Central Line Associated Bloodstream Infection: Number of Device Days12202Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases12.339Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases7Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards)0.567Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit0.469Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit1.349Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days14105Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases17.004Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases14Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards)0.823Same as national
SSI - Colon Surgery: Lower Confidence Limit0.931Same as national
SSI - Colon Surgery: Upper Confidence Limit3.503Same as national
SSI - Colon Surgery: Number of Procedures184Same as national
SSI - Colon Surgery: Predicted Cases4.715Same as national
SSI - Colon Surgery: Observed Cases9Same as national
SSI - Colon Surgery1.909Same as national
SSI - Abdominal Hysterectomy: Lower Confidence LimitNot available
SSI - Abdominal Hysterectomy: Upper Confidence LimitNot available
SSI - Abdominal Hysterectomy: Number of Procedures19Not available
SSI - Abdominal Hysterectomy: Predicted Cases0.148Not available
SSI - Abdominal Hysterectomy: Observed Cases0Not available
SSI - Abdominal HysterectomyNot available
MRSA Bacteremia: Lower Confidence Limit0.498Same as national
MRSA Bacteremia: Upper Confidence Limit2.251Same as national
MRSA Bacteremia: Patient Days113166Same as national
MRSA Bacteremia: Predicted Cases6.151Same as national
MRSA Bacteremia: Observed Cases7Same as national
MRSA Bacteremia1.138Same as national
Clostridium Difficile (C.Diff): Lower Confidence Limit0.417Better than national
Clostridium Difficile (C.Diff): Upper Confidence Limit0.783Better than national
Clostridium Difficile (C.Diff): Patient Days107475Better than national
Clostridium Difficile (C.Diff): Predicted Cases67.437Better than national
Clostridium Difficile (C.Diff): Observed Cases39Better than national
Clostridium Difficile (C.Diff)0.578Better than national

Complications & Deaths

lower is better · 20 measures reported

Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.

MeasureScoreCompared to nationalSample
Rate of complications for hip/knee replacement patients2.8Same as national96
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate3.8Same as national1440
Death rate for heart attack patients12.9Same as national217
Death rate for CABG surgery patients4Same as national60
Death rate for COPD patients10.2Same as national98
Death rate for heart failure patients14.6Same as national359
Death rate for pneumonia patients17.2Same as national533
Death rate for stroke patients15.1Same as national231
Pressure ulcer rate1.36Worse than national5640
Death rate among surgical inpatients with serious treatable complications216.21Same as national110
Iatrogenic pneumothorax rate0.20Same as national6085
In-hospital fall-associated fracture rate0.25Same as national6228
Postoperative hemorrhage or hematoma rate2.24Same as national1575
Postoperative acute kidney injury requiring dialysis rate2.97Same as national692
Postoperative respiratory failure rate16.22Worse than national676
Perioperative pulmonary embolism or deep vein thrombosis rate4.36Same as national1597
Postoperative sepsis rate8.54Same as national660
Postoperative wound dehiscence rate1.57Same as national326
Abdominopelvic accidental puncture or laceration rate1.02Same as national1115
CMS Medicare PSI 90: Patient safety and adverse events composite1.58Worse than national

Unplanned Hospital Visits & Readmissions

lower is better · 14 measures reported

How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.

MeasureScoreCompared to nationalSample
Hospital return days for heart attack patients27.8Not available210
Hospital return days for heart failure patients15.9Not available375
Hospital return days for pneumonia patients21.8Not available498
Hybrid Hospital-Wide All-Cause Readmission Measure (HWR)15.1Same as national2300
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)11.3Same as national1775
Rate of inpatient admissions for patients receiving outpatient chemotherapy10.1Same as national257
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy4.9Same as national257
Ratio of unplanned hospital visits after hospital outpatient surgery0.9Same as national510
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate13.6Same as national210
Rate of readmission for CABG10.8Same as national58
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients18Same as national97
Heart failure (HF) 30-Day Readmission Rate18.7Same as national375
Rate of readmission after hip/knee replacement4.4Same as national107
Pneumonia (PN) 30-Day Readmission Rate16.4Same as national498

Patient Experience (HCAHPS)

higher is better · 9 measures reported

What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.

MeasureScoreSample
Nurse communication - star rating31671
Doctor communication - star rating21671
Communication about medicines - star rating21671
Discharge information - star rating41671
Cleanliness - star rating31671
Quietness - star rating11671
Overall hospital rating - star rating31671
Recommend hospital - star rating41671
Summary star rating31671

Timely & Effective Care

higher is better (unless a wait time) · 30 measures reported

How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.

MeasureScoreSample
Emergency department volumevery high
Global Malnutrition Composite Score
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented
Global Malnutrition Composite Score: Malnutrition Risk Screening
Global Malnutrition Composite Score: Nutrition Assessment
Global Malnutrition Composite Score: Nutritional Care Plan
Hospital Harm - Severe Hyperglycemia
Hospital Harm - Severe Hypoglycemia
Hospital Harm - Opioid Related Adverse Events
Healthcare workers given influenza vaccination776652
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better247582
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better234533
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better39947
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better
Left before being seen367484
Head CT results
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients9299
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery
ST-Segment Elevation Myocardial Infarction (STEMI)6844
Safe Use of Opioids - Concurrent Prescribing153993
Appropriate care for severe sepsis and septic shock63916
Septic Shock 3-Hour Bundle72289
Septic Shock 6-Hour Bundle90154
Severe Sepsis 3-Hour Bundle77917
Severe Sepsis 6-Hour Bundle94468
Discharged on Antithrombotic Therapy99344
Anticoagulation Therapy for Atrial Fibrillation/Flutter
Antithrombotic Therapy by End of Hospital Day 2
Venous Thromboembolism Prophylaxis988568
Intensive Care Unit Venous Thromboembolism Prophylaxis1001923

Maternal Health

lower is better · 4 measures reported

Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.

MeasureScoreSample
Cesarean Birth
Risk Adjusted Severe Obstetric Complications (All)
Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases)
Maternal Morbidity Structural MeasureYes

Frequently asked questions

How is United Health Services Hospitals, Inc rated?
United Health Services Hospitals, Inc has a 2 out of 5 CMS overall star rating as of the latest CMS release.
Does United Health Services Hospitals, Inc have emergency services?
Yes. United Health Services Hospitals, Inc operates a 24/7 emergency department.
Where is United Health Services Hospitals, Inc located?
United Health Services Hospitals, Inc is located at 10-42 Mitchell Avenue, Binghamton, NY 13903.
What type of hospital is United Health Services Hospitals, Inc?
United Health Services Hospitals, Inc is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Private).

Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.

Report an issue with this page