JCIPatientSafety.orgHospital Quality Directory

Acute Care Hospitals · Voluntary non-profit - Private

United Memorial Medical Center

2 / 5

At a glance

United Memorial Medical Center carries a 2-star CMS overall rating — below the national norm.

Healthcare-Associated Infections

lower is better · 36 measures reported

Rates of infections patients can acquire while receiving care, such as central-line and catheter-associated infections, MRSA, and C. difficile.

MeasureScoreCompared to national
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence LimitSame as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit2.353Same as national
Central Line Associated Bloodstream Infection: Number of Device Days1586Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases1.273Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases0Same as national
Central Line Associated Bloodstream Infection (ICU + select Wards)0.000Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit0.018Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit1.731Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days3548Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases2.849Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases1Same as national
Catheter Associated Urinary Tract Infections (ICU + select Wards)0.351Same as national
SSI - Colon Surgery: Lower Confidence LimitNot available
SSI - Colon Surgery: Upper Confidence LimitNot available
SSI - Colon Surgery: Number of Procedures20Not available
SSI - Colon Surgery: Predicted Cases0.613Not available
SSI - Colon Surgery: Observed Cases0Not available
SSI - Colon SurgeryNot available
SSI - Abdominal Hysterectomy: Lower Confidence LimitNot available
SSI - Abdominal Hysterectomy: Upper Confidence LimitNot available
SSI - Abdominal Hysterectomy: Number of Procedures10Not available
SSI - Abdominal Hysterectomy: Predicted Cases0.092Not available
SSI - Abdominal Hysterectomy: Observed Cases0Not available
SSI - Abdominal HysterectomyNot available
MRSA Bacteremia: Lower Confidence LimitNot available
MRSA Bacteremia: Upper Confidence LimitNot available
MRSA Bacteremia: Patient Days20711Not available
MRSA Bacteremia: Predicted Cases0.902Not available
MRSA Bacteremia: Observed Cases0Not available
MRSA BacteremiaNot available
Clostridium Difficile (C.Diff): Lower Confidence Limit0.166Same as national
Clostridium Difficile (C.Diff): Upper Confidence Limit1.257Same as national
Clostridium Difficile (C.Diff): Patient Days19752Same as national
Clostridium Difficile (C.Diff): Predicted Cases7.678Same as national
Clostridium Difficile (C.Diff): Observed Cases4Same as national
Clostridium Difficile (C.Diff)0.521Same as national

Complications & Deaths

lower is better · 20 measures reported

Rates of serious complications (like hip/knee replacement problems or accidental cuts during surgery) and 30-day mortality rates for common conditions.

MeasureScoreCompared to nationalSample
Rate of complications for hip/knee replacement patientsNot available
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate4.2Same as national354
Death rate for heart attack patientsNot available
Death rate for CABG surgery patientsNot available
Death rate for COPD patients10.5Same as national57
Death rate for heart failure patients14Same as national106
Death rate for pneumonia patients13.5Same as national117
Death rate for stroke patientsNot available
Pressure ulcer rate0.39Same as national1275
Death rate among surgical inpatients with serious treatable complicationsNot available
Iatrogenic pneumothorax rate0.20Same as national1739
In-hospital fall-associated fracture rate0.26Same as national1712
Postoperative hemorrhage or hematoma rate2.62Same as national135
Postoperative acute kidney injury requiring dialysis rate1.64Same as national30
Postoperative respiratory failure rate9.19Same as national28
Perioperative pulmonary embolism or deep vein thrombosis rate3.24Same as national149
Postoperative sepsis rate5.12Same as national28
Postoperative wound dehiscence rate1.74Same as national25
Abdominopelvic accidental puncture or laceration rate1.03Same as national125
CMS Medicare PSI 90: Patient safety and adverse events composite0.90Same as national

Unplanned Hospital Visits & Readmissions

lower is better · 14 measures reported

How often patients return to the hospital unexpectedly within 30 days of discharge — a marker of care quality and discharge planning.

MeasureScoreCompared to nationalSample
Hospital return days for heart attack patientsNot available
Hospital return days for heart failure patients11.2Not available100
Hospital return days for pneumonia patients35.8Not available128
Hybrid Hospital-Wide All-Cause Readmission Measure (HWR)14.7Same as national523
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)13.5Same as national410
Rate of inpatient admissions for patients receiving outpatient chemotherapy10.2Same as national35
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy5.4Same as national35
Ratio of unplanned hospital visits after hospital outpatient surgery0.8Same as national104
Acute Myocardial Infarction (AMI) 30-Day Readmission RateNot available
Rate of readmission for CABGNot available
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients19.1Same as national65
Heart failure (HF) 30-Day Readmission Rate20.6Same as national100
Rate of readmission after hip/knee replacementNot available
Pneumonia (PN) 30-Day Readmission Rate16.9Same as national128

Patient Experience (HCAHPS)

higher is better · 9 measures reported

What patients say about their hospital stay — communication with nurses and doctors, responsiveness, cleanliness, pain management, and whether they would recommend the hospital.

MeasureScoreSample
Nurse communication - star rating3773
Doctor communication - star rating3773
Communication about medicines - star rating2773
Discharge information - star rating3773
Cleanliness - star rating2773
Quietness - star rating2773
Overall hospital rating - star rating3773
Recommend hospital - star rating3773
Summary star rating3773

Timely & Effective Care

higher is better (unless a wait time) · 30 measures reported

How consistently hospitals follow recommended care processes — for example, giving heart-attack patients aspirin on arrival, or the average time spent in the emergency department.

MeasureScoreSample
Emergency department volumemedium
Global Malnutrition Composite Score
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented
Global Malnutrition Composite Score: Malnutrition Risk Screening
Global Malnutrition Composite Score: Nutrition Assessment
Global Malnutrition Composite Score: Nutritional Care Plan
Hospital Harm - Severe Hyperglycemia
Hospital Harm - Severe Hypoglycemia
Hospital Harm - Opioid Related Adverse Events
Healthcare workers given influenza vaccination721403
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better16721476
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better16420214
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better208508
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better252805
Left before being seen125638
Head CT results
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients9841
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery
ST-Segment Elevation Myocardial Infarction (STEMI)
Safe Use of Opioids - Concurrent Prescribing15732
Appropriate care for severe sepsis and septic shock6195
Septic Shock 3-Hour Bundle5330
Septic Shock 6-Hour Bundle8312
Severe Sepsis 3-Hour Bundle8995
Severe Sepsis 6-Hour Bundle8562
Discharged on Antithrombotic Therapy9848
Anticoagulation Therapy for Atrial Fibrillation/Flutter
Antithrombotic Therapy by End of Hospital Day 29240
Venous Thromboembolism Prophylaxis
Intensive Care Unit Venous Thromboembolism Prophylaxis

Maternal Health

lower is better · 4 measures reported

Measures of maternal outcomes and safe delivery practices, including severe complications during childbirth.

MeasureScoreSample
Cesarean Birth
Risk Adjusted Severe Obstetric Complications (All)
Risk Adjusted Severe Obstetric Complications (excluding blood-transfusion-only cases)
Maternal Morbidity Structural MeasureYes

Frequently asked questions

How is United Memorial Medical Center rated?
United Memorial Medical Center has a 2 out of 5 CMS overall star rating as of the latest CMS release.
Does United Memorial Medical Center have emergency services?
Yes. United Memorial Medical Center operates a 24/7 emergency department.
Where is United Memorial Medical Center located?
United Memorial Medical Center is located at 127 North Street, Batavia, NY 14020.
What type of hospital is United Memorial Medical Center?
United Memorial Medical Center is classified by CMS as a Acute Care Hospitals facility (Voluntary non-profit - Private).

Data as of 2026-06-14. Source: CMS Provider Data Catalog. This is public data provided for informational purposes only and is not medical advice. See our methodology and editorial policy.

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